• 제목/요약/키워드: Selection attributes

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항만선택행위에 대한 탐색적 이차원적 접근 (An Exploratory Two-dimensional Approach to Port Selection Behavior)

  • 박병인
    • 한국항만경제학회지
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    • 제33권4호
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    • pp.37-58
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    • 2017
  • 설문조사 및 응답자의 지각을 바탕으로 하는 항만선택연구의 암묵적인 가정은 항만선택속성들의 선호크기가 선택행위에 비례적이라는 것이다. 그러나 항만선택 속성들도 직선만이 아닌 비선형적 특성을 갖을 수 있다. 본 연구는 항만선택연구에 성격이 유사한 카노모형을 원용하여 항만선택속성의 비선형적 특성을 확인 하였다. 연구결과 선사의 항만선택속성들중 복합운송연계성과 항만규모 등이 당연특성으로 평가되는 등 여러 속성들이 비선형적 특성으로 평가되었다. 따라서 항만공사와 운영사 등의 항만 서비스제공자들은 선사들의 비선형적 항만선택특성을 반영한 항만운영전략을 구축해야 할 것이다. 본 연구가 항만선택 특성을 탐색적으로 분석하였기 때문에 추후 국내외 항만 및 이해당사자들을 대상으로 한 추가적인 검증연구가 필요하다. 또한 분석 및 전략수립에 활용한 카노모형 및 중요도 선택분석방법도 명확한 특성의 파악과 전략지침의 제시가 가능하도록 개선할 필요가 있다.

푸드코트형 산업체 급식소에서의 고객의 메뉴 선택 속성 규명 (Identifying the Customers′ Menu Selection Attributes in Food Court-Styled B & I Foodservice Operation)

  • 이해영;안선정;양일선
    • 대한지역사회영양학회지
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    • 제9권2호
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    • pp.183-190
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    • 2004
  • This study was designed to identify how customers considered menu selection attributes on menu choice, and so the instrument for measuring that question was developed and menu selection behavior types were analyzed by customers' characteristics. Cronbach's alpha to assess the internal reliability of the developed scales was 0.8361, which indicated to be highly reliable. Construct validity was assessed by principal components factor analysis with a Varimax rotation to identify underlying dimensions of menu selection and then four factors explaining 55.618% of the total variance were found. These factors were labeled as 'quality of meals', 'attractiveness of meals', 'healthfulness of meals' and 'variety of meals', respectively. As a result of analysis on menu selection factors, 'quality of meals'(3.82 out of 5) was the highest consideration followed by 'variety of meals'(3.51), 'healthfulness of meals'(3.49) and 'attractiveness of meals'(3.34), so that menu marketing approaches in the perspective of quality of meals would do lead customers' selection rates, customer satisfaction and then sales highly. Frequent visitor selected menu indifferently but customers who were interested in food and menu highly, who perceived meals' quality highly, and who were satisfied with overall foodservice did with concern. On the basis of these results of study for the target of food court-style B & I foodservice operation, which was introduced as an ideal model in future foodservice market by the concept of 'customer's selection right', the following study related with customers' meal patterns and perception of foodservice by menu selection attributes would be able to predict the chances for success of food court-style foodservice operations.

음료소비자의 이용행태 및 음료전문점 선택속성에 따른 이용동기 분석 (Analysis of Beverages Usage Motives according to Selection Attributes of Beverage Shop)

  • 이은정;이경란;김주연
    • 한국식생활문화학회지
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    • 제32권2호
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    • pp.118-127
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    • 2017
  • This study aimed to analyze beverage usage motives according to selection attributes of beverage shops. Questionnaires were completed by 509 persons living in the Seoul, Gyeonggido area. The results show significant differences by gender, age, and monthly income. Female customers stayed longer and spent more money than males. Younger customers (20's, 30's) stayed longer and visited beverage shops to meet friends. Those with higher incomes stayed shorter and visited beverage shop with company staff. In the factor analysis of selection attributes of beverage shops, there were four factors: 'physical environment', 'economic benefit', 'specialized service', and 'approach convenience'. Two clusters, derived from selected attributes of beverage shops, were 'highly involved group' and 'low involved group'. The 'highly involved group' was high income and highly educated, whereas the 'low involved group' was low income and low educated. 'The highly involved group' drank beverages in the office and school while the 'low involved group' drank beverages at home. The 'highly involved group' cited safety, comfort, pleasure, and happiness more than the 'low involved group' at beverage shops. Beverage shops should develop health beverages such as caffeine or sugar-controlled beverage for 'the highly involved group'. Discounts for take-out beverages and promotional coupons should be used for the 'low involved group'.

라이프스타일에 따른 지역축제 선택속성이 고객유형별 차이와 고객반응에 미치는 영향에 대한 연구 - 포천 이동갈비바비큐축제 - (Study of a Local Festival through Differences and Responsive to the Effects of Selected Customer Lifestyle Attributes - Pocheon Beef Ribs Barbecue Festival -)

  • 송수익
    • 한국조리학회지
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    • 제21권4호
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    • pp.271-283
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    • 2015
  • 본 연구는 포천 이동갈비바비큐축제에 방문한 방문객을 대상으로 식생활 라이프스타일 유형에 따라서 포천 이동갈비바비큐축제를 선택할 때 집단별 추구하는 선택속성의 차이점과 고객반응에 미치는 영향을 알아보고자 라이프스타일에 따라 분류된 군집들의 인구통계학적 특성에 따라 교차분석을 실시하였고, 군집별로 포천 이동갈비바비큐축제 차이분석과 고객반응에 미치는 영향관계를 파악하였다. 연구결과, 축제를 주최자들은 향후 축제를 기획할 때는 가족이 함께 다양한 지역적인 전통문화체험과 함께 휴식을 취할 수 있는 프로그램이 필요하며, 현재 영업하고 있는 축제장의 음식점은 가격이 비싼 바비큐 음식보다는 가족이 쉽게 이용할 수 있는 적당한 가격의 바비큐메뉴를 개발해야 할 것이다. 축제 선택속성에 따른 고객반응에서는 청결은 기각되었다. 자연경간이 뛰어난 포천 이동갈비바베큐축제의 특성을 고려해볼 때 청결은 의미가 없는 것으로 판단된다. 따라서 타 지역의 축제와는 성격을 달리하는 자연과 함께 하는 체험프로그램을 개발해야할 것이다.

모바일 쇼핑동기가 뷰티 어플리케이션의 속성과 채택에 미치는 영향 (The Effects of Mobile Shopping Motivation on Attributes and Selection of Beauty Applications)

  • 하종경
    • 한국콘텐츠학회논문지
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    • 제21권9호
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    • pp.117-124
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    • 2021
  • 본 연구는 20대 소비자를 대상으로 뷰티제품의 모바일 쇼핑동기와 애플리케이션 속성을 분석하고 모바일 쇼핑동기가 뷰티 어플리케이션의 속성과 어플리케이션의 채택에 미치는 영향을 분석하였으며 그 결과는 다음과 같다. 첫째, 모바일 쇼핑동기는 유희성, 편리성, 충동성으로 구분되었으며 뷰티 어플리케이션 속성은 콘텐츠, 커뮤니티, 지속적 관리로 분류되었다. 둘째, 모바일 쇼핑동기는 선호하는 뷰티 모바일 어플리케이션 채택에 유의한 영향을 미치는 것으로 나타났는데 유희성은 뷰티 전문브랜드 앱과 뷰티쇼핑몰 앱에, 충동성은 온라인 종합 쇼핑몰 앱과 뷰티커뮤니티 앱에, 편리성은 TV홈쇼핑 기반 앱에 영향력이 있는 것으로 나타났다. 셋째, 모바일 쇼핑동기는 뷰티 어플리케이션 속성에 유의한 영향을 미치는 것으로 나타났다. 콘텐츠 속성에는 유희성, 편리성, 충동성이 유의한 영향이 나타났고, 커뮤니티 속성에는 유희성이, 지속적 관리에는 충동성이 영향력이 있는 것으로 나타났다.

이탈리아, 프랑스, 일본의 음식관광상품 선택 속성 도출에 대한 질적 연구 (Qualitative Study on attributes of Food Tourism in Italy, France and Japan)

  • 나예슬;조미숙
    • 한국식생활문화학회지
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    • 제35권5호
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    • pp.407-416
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    • 2020
  • Food tourism is recognized as a unique form of tourism product that combines traditions and regional characteristics and has become an international trend. However, research on food tourism in Korea is limited. Thus, this study investigated the selection attributes of food tourism in Italy, France and Japan. A qualitative study was conducted among 34 foreign food tourism experts on food tourism in their respective countries to find possible directions for Korean food tourism. As a result of this study, 'Food attraction', 'Traditionality', 'Locality', 'Convenience', 'Cultural Characteristics', and 'Appropriateness of price' were the attributes identified from the expert's comments. Marketing strategies such as improving quality of service and food itself, quality of service, developing diverse food tourism product, and building marketing channel will improve the status of food tourism in Korea.

The Factors influencing Customer Satisfaction with and Revisiting Coffee Shops in Korea: The Moderating Roles of Psychological Value

  • Cha, Seong-Soo;Seo, Bo-Kyung
    • 한국조리학회지
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    • 제24권2호
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    • pp.1-7
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    • 2018
  • This study aims to find what attributes of consumer satisfaction are more important when consumers choose coffee shops. Factors when customers choose coffee shops that are considered to be more crucial, such as taste, price, brand, and atmosphere, were tested and also relations between satisfaction and revisit were studied. As a result, factors as 'taste', 'price', 'brand', and 'atmosphere' were found to significantly affect satisfaction; in addition, the path that satisfaction leads to revisit was found to be significant. However, consumers' coffee shop selection attributes differed depending on their psychological consumption value. The path-coefficients from taste and price to satisfaction were more significant in the function-oriented group, meanwhile the path-coefficient from brand to satisfaction was significant in the emotion-oriented group (+) and the function-oriented group (-). The results of this study suggest attributes of selecting coffee shops and provide meaningful implications of consumer value when they choose the attributes.

호텔 예식 선택 속성의 만족도와 행동의도에 관한 연구 - 라이프스타일을 중심으로 - (The Effects of Selection Attributes on Customers' Satisfaction and Behavioral Intention for Hotel Weddings - Focusing on Young People's Life Style -)

  • 류경민;박정하
    • 한국조리학회지
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    • 제16권2호
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    • pp.199-214
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    • 2010
  • 본 연구는 호텔 예식 선택 속성의 만족도와 행동의도 관한 연구로 서울 및 대전 지역의 특급호텔 예식을 경험한 고객을 대상으로 하였다. 조사를 위해 총 300부의 설문지를 배포하여 이중 248부를 연구의 자료로 활용하였다. 자료는 데이터 코딩을 거친 후 SPSS 14.0 통계 패키지를 이용하여 분석하였다. 라이프스타일에 대한 요인 분석 결과 4개의 요인이 추출되었고, 호텔 예식 선택 속성에 관한 요인 분석 결과 5개의 요인이 추출되었다. 연구결과, 호텔 예식 라이프스타일에 따라 호텔선택 속성에 차이가 나타나고 있으며, 호텔 예식 만족도는 호텔 예식 행동의도에 영향을 미치는 것으로 나타났다.

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도시민의 농촌체험 선택속성에 대한 실증분석 (An Empirical Analysis on the Selection Attributes for Rural Experience of City Dwellers)

  • 유찬주;장동헌
    • 농촌계획
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    • 제20권1호
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    • pp.135-145
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    • 2014
  • This research analyzed the effects of satisfaction factors of rural experience of city dwellers. The main research results are summarized as follows. The selection attributes for the rural experience of urbanites were divided into their interests into the programs, variety of the programs and convenience of the facilities. According to the multiple regression analysis, interests into the programs had impacts on the level of satisfaction. The types of rural tourism had statistical relevance with people's interests into the programs, convenience of the facilities and variety of the programs. In addition, those at the age of 40 to 50 reported higher satisfaction in their interests of the programs and convenience of the facilities among the general attributes of the respondents. In occupation, office workers had higher satisfaction in their interests into the programs while homemakers were more satisfied than others in convenience of the facilities and variety of the programs. When it comes to the monthly family income, those in the group who earn 2 to 3 million won a month had higher satisfaction in terms of convenience of the facilities and variety of the programs.

미쉐린 레스토랑 선택속성 중요도와 만족도에 관한 연구 - 스타 레스토랑과 빕 구르망 레스토랑을 중심으로 - (A Study on Importance and Satisfaction of Michelin Restaurant Selection Attributes - Starred Restaurants and Bib Gourmand Restaurants -)

  • 도현욱
    • 한국식생활문화학회지
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    • 제35권1호
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    • pp.55-64
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    • 2020
  • This study on the importance and satisfaction of selection attributes for customers using Michelin restaurants. The survey was conducted on 309 respondents who had visited and used restaurants by classifying the Michelin restaurants into starred restaurants and Bib Gourmand restaurants. The data was collected and the frequency analysis, t-test verification, and IPA analysis were performed using the SPSS 25.0 statistical program. The results of the study examined the difference between the importance and satisfaction of the choice of starred restaurants. Overall, the importance was higher than satisfaction. The importance of hygiene and cleanliness was recognized by many customers that the expectation for the overall Starred restaurants was very high. Bib Gourmand, showed that the importance was higher than satisfaction. In terms of importance and satisfaction, the taste of food is the most important and the satisfaction is high. Comparing the IPA analysis of the attributes of 1) hygiene and cleanliness, food quality, convenience, and facade of food, 2) service professionalism and variety of menus, 3) food price, atmosphere and amount, and 4) the attitude and kindness of the employees were shown. This study has great significance in providing practical basic data for the management of domestic Michelin restaurants.