• 제목/요약/키워드: Security Quality Improvement

검색결과 214건 처리시간 0.026초

IPA기법을 활용한 인천국제공항 이용객의 항공보안서비스 만족도와 중요도 평가 (Evaluation for Incheon International Airport security: passenger satisfaction and significance, using IPA method)

  • 변아름;최진영;최연철
    • 한국항공운항학회지
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    • 제25권2호
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    • pp.77-82
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    • 2017
  • Currently the international flight passenger visit at Incheon International Airport increased 12.4% compared to January 2017. Such increase affects on the congestion of an airport and the security check is one of the most congested area. There is a prejudice that airport security is not related to the airport service and is only a type of control that limits the quality of service. However, considering the huge impact that airport security agents have on passenger move within the airport, trustworthy, fast and kind service at airport security check is one of the most important part of airport service quality improvement. This research is an importance performance analysis of Incheon International Airport security service passenger satisfaction and its significance using IPA method. This research will contribute to the improvement of airport operation and service quality, by proving the relation between airport security and service.

기계경비시스템 운용현황 고찰과 운용품질개선 방안 (The Operating Status of Security Alarm Systems and the Polices for Inproving the Operational Quality)

  • 신상엽
    • 시큐리티연구
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    • 제8호
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    • pp.197-218
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    • 2004
  • This study has been conducted to provide data that contribute to increasing efficiency of 'Private Security', which is cooperated by customer, security companies and the police which carried out 'Public Law Enforcement' and controls security companies. To reach this purpose, we investigated the status of the 'Security Alarm Systems' operated by security service companied in Korea, analyzed arising problems, considered the polices for improving the operational quality. 'Electronic Security Systems' will increase working efficiency in performing 'Private Security'. There can be no two opinions on this matter. Therefore, it can be supposed that the improvement of operational quality of 'Electronic Security System' is an important factor to accomplish security services. 'Security Alarm System' is one of the 'Electronic Security System'. The critical problems in operating 'Security Alarm system' are unnecessary response by false alarm and nuisance alarm. To reduce the problems, it is suggested that security specialist officially licensed should improve security planning, installation and maintenance, and the 'Alarm Verification System' should be introduced with appropriate facilities.

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항공보안장비 성능 인증제의 현실과 품질개선에 관한 연구 (A Study on Reality and Quality Improvement of Aviation Security Equipments Performance Certification System in Korea)

  • 이원주;유상우;박수홍;김경훈;설은숙;한수진;박서하;이지수;김찬휘;강진구;이기영
    • 품질경영학회지
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    • 제49권2호
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    • pp.113-125
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    • 2021
  • Purpose: This study focused on reality and quality improvement of aviation security equipment performance certification system. Methods: For this propose, we analyzed aviation security equipment performance certification system related legislations. Using analyzed data, we suggested advancement plan of aviation security equipment performance certification system. Results: In results, South Korea has been implementing aviation security performance certification system since October 2018. Parts for improvement of system are mutual certification with major countries that operate aviation security equipment performance certification systems, the spread of the defense industry's system, development of similar substances for handling explosives, and introduction of preliminary inspections. Conclusion: The research result could be used as a basic data for upgrading Korea's aviation security performance certification system.

기업보안관리(ESM) 제품의 보안성 평가모델 및 시험방법론 개발 (Development of Security Evaluate Model and Test Methodology of Enterprise Security Manageent (ESM) Product)

  • 차영환;양해술
    • 한국콘텐츠학회논문지
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    • 제10권6호
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    • pp.156-165
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    • 2010
  • 국내에선 ESM(Enterprise Security Management)이 보안관리를 대표하고 있고, 이를 더욱 고도화해야 한다는 요구가 증가하고 있다. 본 논문에서는 기업보안관리(ESM) 제품의 질적인 면을 평가하고 품질 수준을 파악하여 개선방향을 도출함으로써 품질향상을 지원할 수 있는 보안성 평가모델과 시험 방법론에 대해서 개발하였다. 그리고 제품의 보안성 품질을 측정하고 그 결과를 적절한 기준에 따라 판정하는 방법에 대해 연구를 수행하고자 성능시험사례를 제시하여 평가방법을 제시하였다. 도출된 품질평가 모델은 침입방지 시스템의 품질을 평가하고 향상시키는데 중요한 역할을 하게 될 것으로 기대한다.

카지노 보안관리 서비스품질 결정요인이 내부고객의 조직신뢰 및 충성도에 미치는 영향 (A Study on the Effects of Determinants of Casino Security Management Service Quality on Organizational Trust and Loyalty of Internal Customers)

  • 이승훈;강민완;전용태
    • 시큐리티연구
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    • 제42호
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    • pp.115-153
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    • 2015
  • 본 연구는 카지노기업이 보안관리 서비스의 품질을 향상시키면 기업의 성과요인의 향상으로 나타나는지 실증적으로 분석하여, 그 인과관계를 규명한 이론적 근거를 제시하였으며, 보안관리 서비스품질과 기업성과요인 사이의 인과관계와 매커니즘을 규명하였다. 이를 위해 변수간의 구조적 관계를 추론할 수 있는 PLS 3.0을 사용하였으며, 인구통계학적 분석과 이에 따른 변수 간 차이검증을 위해 SPSS 19.0을 활용하였다. 분석을 통해 카지노가 보안관리 서비스품질을 향상시키기 위해서 보증성, 공감성, 보안성을 우선적으로 관리해야하고, 이 중에서 보안성이 가장 중요한 요인이라는 것을 확인하였다. 이를 바탕으로 서비스품질을 향상시키기 위한 개별요인의 중요도와 우선순위를 고려할 수 있는 이론적 실증적 근거를 제시하였고, 보안관리 서비스가 카지노기업의 성과에 재무적 비재무적으로 기여하며 카지노의 안정적인 영업활동을 위해서 필수적인 요소라는 것을 규명하였다. 또한 카지노기업이 성과향상을 위한 경영전략 수립 시 보안관리 서비스의 중요도를 인식하고, 서비스품질향상을 위해 우선적으로 고려해야 하는 요인을 중심으로 서비스품질 향상방안을 마련하고, 그 결과를 예측할 수 있는 시사점을 제시하였다.

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Strengthening Food Security through Food Quality Improvement - Focus on Grain Quality and Self-Sufficiency Rate

  • Meera Kweon
    • 한국작물학회:학술대회논문집
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    • 한국작물학회 2022년도 추계학술대회
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    • pp.10-10
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    • 2022
  • The concern about food security is rising as the unstable situation of food supply and demand due to the Covid-19 pandemic, climate change, and turbulent political situation. Korea's global food security index (GFSI), analyzed by the Economist Group, is considered good, but the level continuously decreases in comparing food security levels by country. In particular, Korea is highly dependent on food imports, and food and grain self-sufficiency rates continuously decrease. Therefore, increasing those rates to strengthen food security is urgent. Among the major grains, the self-sufficiency of wheat, com, and soybeans, except rice, is relatively low. Unlike the decrease in the annual rice consumption, the annual wheat consumption has been continuously maintained or increased, which is required public-private efforts to increase the self-sufficiency rate of wheat. Applying the government's policies implemented to increase the self-sufficiency rate of rice in the past will help increase the self-sufficiency rate of wheat. In other words, expanding wheat production and infrastructure, stabilizing supply and demand, and establishing a distribution system can be applied. However, the processing capability of wheat and rice is different, which is necessary to improve wheat quality and processing technology to produce consumer-preferred wheat-based products. The wheat and flour quality can be improved through breeding, cultivation, post-harvest management, and milling. In addition, research on formulation, processes, packaging, and storage to improve the quality of wheat-based products should be done continuously. Overall, food security could be strengthened by expanding wheat production and consumption, improving wheat quality, and increasing wheat self-sufficiency.

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IT 보안 서비스 품질의 측정 방법에 관한 연구 : 정량 지표의 사용 가능성 (A Study on Measurements of IT Security Service Quality : Feasibility of Quantitative Measures)

  • 경지훈;김종수
    • 산업경영시스템학회지
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    • 제38권4호
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    • pp.30-38
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    • 2015
  • IT security service provides customers with the capability of protecting the networked information asset and infrastructures, and the scope of security service is expanding from a technology-intensive task to a comprehensive protection system for IT environment. To improve the quality of this service, a research model which help assess the quality is required. Several research models have been proposed and used in various service areas, but few cases are found for IT security service. In this work, a research model for the IT security quality has been proposed, based on research models such as SERVQUAL and E-S-QUAL. With the proposed model, factors which affect the service quality and the best quality measure have been identified. And the feasibility of using quantitative measures for quality has been examined. For analysis, structural equation modeling and various statistical methods such as principal component analysis were used. The result shows that satisfaction is the most significant measure affected by the proposed quality factors. Two quality factors, fulfillment and empathy, are the main determinants of the service quality. This leads to a strategy of quality improvement based on factors of emotion and perception, not of technology. The quantitative measures are considered as promising alternative measures, when combined with other measures. In order to design reliable quantitative measures, more work should be done on target processing time and users' expectation. It is hoped that work of this research will provide efficient tools and methods to improve the quality of IT security service and help future research works for other IT service areas.

웹방화벽의 보안성 평가 기준의 구축 (Construction of Security Evaluation Criteria for Web Application Firewall)

  • 이하용;양효식
    • 디지털융복합연구
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    • 제15권5호
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    • pp.197-205
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    • 2017
  • 웹방화벽이 정보유출방지 등의 웹 보안 기능을 효과적으로 제공하여 웹 애플리케이션 보안이라는 목표를 달성하기 위해서는 웹사이트 보안 강화와 안전한 서비스 제공이라는 목표를 달성할 수 있어야 한다. 따라서 관련된 표준을 근간으로 웹방화벽시스템의 보안성 평가를 체계적으로 수행할 수 있는 연구가 필요하다. 본 논문에서는 웹방화벽시스템의 기반 기술과 웹방화벽의 보안성 품질에 관한 요구사항을 분석하고 소프트웨어 제품평가에 관한 국제표준과 정보보안 관련 제품의 평가에 관련된 표준을 근간으로 보안성 품질을 평가하는 기준을 구축하였다. 본 연구를 통해 웹방화벽시스템의 보안성 품질수준을 확인하고 품질향상을 제고할 수 있는 기준의 확보를 기대할 수 있을 것으로 사료된다. 향후 연구과제로 지속적으로 변화하고 있는 국제표준에 따라 평가기준을 지속적으로 업그레이드할 필요가 있다.

도시철도 구내정보통신 기반설비 표준화 및 기능 향상방안 (Metro Telecommunication Basis Facilities Standardization and Functional Improvement Research)

  • 김문태;윤인영
    • 한국철도학회:학술대회논문집
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    • 한국철도학회 2005년도 추계학술대회 논문집
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    • pp.964-968
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    • 2005
  • The standardization of information communication is doing a Internal each other connection and each other characteristic stability operation security in objective. From the low-speed network of the subway operation beginning currently it changes with the superhigh speed digital information transmission communication service environment which is a quality service, the hazard which plans the quality improvement of the efficient communication service use which hits to here and passenger service the standardization of the technical standard which stands and the improvement which hits to an engineering standard and facility must come to accomplish. The facility which existing is been old or the enclosure communication equipments which are insufficient. it improves, establishment itexpands efficiently, like this facilities it is stabilized and it is economic and rationally use maintenance it manages with the plan for the inside and outside of the country information communication relation technical standard and engineering standard service feature improvement and future expandability and economical efficiency, the possibility of having a pliability in order to be, rational technical standard and standard it takes a triangular position, efficient characteristic security of information communication service there is a place objective which promises the rational development of course city railroad communication system with character. Function improvement of enclosure communication base equipment, against an improvement and standardization plan it described trom the prosecution which it sees.

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민간경비원 신임교육과목 필요성 및 활용성 인식에 관한 연구 (A Study for the Necessity and Recognizing Usability of Recruit Education Curriculum for Security Personnel)

  • 방환복
    • 시큐리티연구
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    • 제17호
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    • pp.195-220
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    • 2008
  • 현대사회는 급격한 경제사회의 변화와 향락적 풍조, 가치관의 혼란 등 정신적 변화와 도덕성이 결여된 과학기술의 발달로 각종 사회병리현상과 우리생활의 안전을 위협하는 범죄는 갈수록 증가하고 있다. 또한, 공공경찰이 치안서비스를 효과적으로 공급하는데 있어서 한계에 직면하고 있는 상태에서 수익자 부담 원칙에 의한 민간경비제도를 도입하여 개인 및 집단의 안전과 보호를 위해 노력해왔으며, 각종 국제행사를 치르면서 민간경비산업은 첨단장비 및 기술을 활용한 복합적인 형태로 발전하였다. 그러나 우리나라 민간경비산업은 사회의 팽창과 더불어 국가의 공공분야 서비스 영역이 점차 확대됨에 따라 민간경비의 영역도 빠르게 확대되어가고 있으나 질적 향상은 이를 따르지 못하고 있는 것이 현실이며, 질적 향상의 근간이라고 할 수 있는 민간경비의 신임 교육에 대한 연구는 공공의 치안을 담당하고 있는 경찰, 군인 등의 교육연구에 비하여 미비한 실정이다. 따라서 본 연구에서는 민간경비원 중 비중이 가장 높은 기계경비와 시설경비 종사자의 신임 교육을 중심으로 업무현장에서 필요한 교과목과 필요성이 떨어지는 교과목 및 조사대상자의 특성에 따른 각 교과목의 활용성 차이를 분석하여 민간경비원의 신임 교육 발전에 기여하고자 한다.

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