• Title/Summary/Keyword: Satisfaction scores

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Patients Satisfaction with Nursing Care in the Emergency Department (응급실 이용현황과 환자의 간호만족도 조사연구)

  • Kim, Do-Sun
    • Journal of Korean Academy of Nursing Administration
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    • v.4 no.2
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    • pp.405-418
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    • 1998
  • The purpose of this study was to describe patients satisfaction with nursing care in the emergency department and factors influencing satisfaction rates. 1. The mean score of patient satisfaction with nursing care in the emergency departments was 2.70. The mean scores of patient satisfaction with different aspects of nursing care services were 3.05 for nursing services for psychological safety: 2.67 for technical competence: 2.49 for information giving: and 1.35 for discharge teaching. 2. Patient satisfaction with nursing care services provided. according to the general characteristics of the patients. was revealed as being significantly high for the groups of patients made up of those who were male. those over 51years of age. married subjects. those with an education level of high school or below level. housewives. Buddhists. and those in the middle economic level. Patient satisfaction with nursing care according to their service utilization in the emergency departments revealed that satisfaction was significantly high for patients who were in internal medicine. neurology or psychiatry. those admitted for the first time. those for whom the distance from the department to home was less than 30 minutes. patients who visited between monday and Friday and between 8AM and 4PM. patients who did not have to wait to be seen and those who stayed in the department less than 24 hours. 3. The correlation between the patients' general characteristics. nursing service utilization of the patients in the department and their satisfaction with nursing care showed that patients with longer waiting time had lower satisfactory scores for nursing service. 4. The registered nurses working in the emergency department reported that the main reasons for low satisfaction rates included 'over worked nurses' and 'too many patients' in the emergency department. In conclusion. the results of this study suggest the necessity of developing relevant nursing interventions for discharge teaching to increase patient satisfaction with nursing care services in emergency departments: and the need for adequate support from hospital administrators to improve patients' service utilization.

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The Impact of Tutors' Domain and Teaching Expertise on Medical Students' Learning Outcomes in a PBL Environment (의과대학 문제중심학습에서 튜터의 전문분야와 교수경험이 학습결과에 미치는 영향)

  • Kang, MyungHee;Lee, SuJie;Kim, MinJeong;Kim, MinJi
    • Korean Medical Education Review
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    • v.13 no.2
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    • pp.9-23
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    • 2011
  • This study aimed to investigate the effects of tutors' domain and teaching expertise on learning outcomes in a problem based learning (PBL) environment. Four tutors and 25 first-year medical students participated in this study. Tutors' domain expertise was classified by clinical or non-clinical which is basic medicine and teaching expertise by previous tutoring experiences or not. The results showed a statistically significant difference in achievement depending on the tutors' domain expertise. Students grouped with an experienced clinical tutor attained higher achievement scores than those with an experienced non-clinical tutor, while those with an inexperienced non-clinical tutor attained higher scores than those with both inexperienced clinical tutors and experienced non-clinical tutors. Students with clinical medicine tutors also showed higher satisfaction scores than those with non-clinical medicine tutors. In particular, students grouped with an experienced clinical tutor gained higher satisfaction scores than those with inexperienced non-clinical tutors, and among the inexperienced tutors, students tutored by a clinical tutor showed higher scores than those with a non-clinical tutor. Different intervention styles were also found depending on tutors' domain and teaching expertise. Experienced tutors gradually reduced the tutoring intervention, whereas the novice provided more as the semester proceeded. Moreover, experts with a clinical medicine degree preferred direct teaching, whereas, non-clinical tutors preferred facilitating. Also, experienced tutors in the clinical medicine facilitated critical awareness than the other tutors. These results show the importance of developing a program for novice tutors to improve PBL in medical education.

Workplace System Factors of Obstetric Nurses in Northeastern Ontario, Canada: Using a Work Disability Prevention Approach

  • Nowrouzi, Behdin;Lightfoot, Nancy;Carter, Lorraine;Larivere, Michel;Rukholm, Ellen;Belanger-Gardner, Diane
    • Safety and Health at Work
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    • v.6 no.4
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    • pp.305-311
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    • 2015
  • Background: The purpose of this study was to examine the relationship nursing personal and workplace system factors (work disability) and work ability index scores in Ontario, Canada. Methods: A total of 111 registered nurses were randomly selected from the total number of registered nurses on staff in the labor, delivery, recovery, and postpartum areas of four northeastern Ontario hospitals. Using a stratified random design approach, 51 participants were randomly selected in four northeastern Ontario cities. Results: A total of 51 (45.9% response rate) online questionnaires were returned and another 60 (54.1% response rate) were completed using the paper format. The obstetric workforce in northeastern Ontario was predominately female (94.6%) with a mean age of 41.9 (standard deviation = 10.2). In the personal systems model, three variables: marital status (p = 0.025), respondent ethnicity (p = 0.026), and mean number of patients per shift (p = 0.049) were significantly contributed to the variance in work ability scores. In the workplace system model, job and career satisfaction (p = 0.026) had a positive influence on work ability scores, while work absenteeism (p = 0.023) demonstrated an inverse relationship with work ability scores. In the combined model, all the predictors were significantly related to work ability scores. Conclusion: Work ability is closely related to job and career satisfaction, and perceived control at work among obstetric nursing. In order to improve work ability, nurses need to work in environments that support them and allow them to be engaged in the decision-making processes.

Single Mothers' Stress and Psychological Well-being (편모의 스트레스와 심리적 복지)

  • 김경신
    • Journal of the Korean Home Economics Association
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    • v.36 no.2
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    • pp.19-34
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    • 1998
  • The purposes of this article were to find the general trends of single mothers' stressor, self-esteem, family resources, coping, stress and psychological well-being, and to test a causal model of family resources, coping and stress influencing on psychological well-being. The data were analyzed from the 283 single mothers living in Kwang-ju. The major findings were as follows; 1. Scores of single mothers' stress, family resources were lower than median. But scores of single mothers' stressor, self-esteem, coping, life satisfaction and depression were higher than median. Their problem-focused coping scores were higher than emotion-focused coping. 2. Single mothers' life satisfaction were directly affected by self-esteem, family resources, problem-focused coping and stress, and were indirectly affected by stressor, emotion-focused coping. Single mothers' depression were directly influenced by self-esteem, family resources, emotion-focused coping, problem-focused coping and stress, and were indirectly influenced by stressor.

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The Changes of Self-esteem and Leadership during Two Years in Nursing Students (간호대학생의 학년 진급에 따른 자아존중감과 리더십의 변화)

  • Oh, Sei-Young;Park, Sun-Nam
    • The Journal of Korean Academic Society of Nursing Education
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    • v.16 no.2
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    • pp.186-193
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    • 2010
  • Purpose: The purpose of this study was to identify the changes of self-esteem and leadership scores in nursing students during two years. Method: The subjects were 233 nursing students in their first year in 2007, and 257 in their third year in 2009. Data were collected 2 times for the same subjects, in 2007 and 2009 respectively, with the same structured questionnaires. Result: Satisfaction for major and interpersonal relationships of nursing students was significantly increased in the third year over the first year. Self-esteem and leadership scores were significantly increased in the third year over the first year (t=5.48, p<.001, t=5.63, p<.001). Self-esteem and leadership scores increased significantly according to satisfaction degree, interpersonal relationship and year. Self-esteem was positively related to leadership (r=.50, p<.001). Conclusion: The result of this study may show the increase in self-esteem and leadership of nursing students relevant with their year of nursing. This finding suggests the importance of satisfaction and interpersonal relationships to increase self-esteem and leadership.

Clinical and Biochemical Assessment of New-formula Shampoo for Scalp Seborrheic Dermatitis

  • Kim, Jin Hee;Kim, Jeong-Hwan;Shin, Hong-Ju;Lee, Yang Won
    • Journal of Mycology and Infection
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    • v.24 no.1
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    • pp.1-8
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    • 2019
  • Background: Scalp seborrheic dermatitis is a common disease characterized by flaking and itching of the scalp. Conventional treatment options, such as the use of topical corticosteroids and antifungal agents, may cause adverse effects and reduce user satisfaction rates; thus, it is important to explore other treatment options for scalp seborrheic dermatitis. Objective: We aimed to evaluate the efficacy and safety of a new-formula shampoo containing natural ingredients, including the extract of Rosa centifolia petals, epigallocatechin gallate, zinc pyrithione, and climbazole. Methods: A total of 50 patients with scalp seborrheic dermatitis were enrolled and divided into two groups: the new-formula shampoo-treated group and the 1.5% ciclopirox olamine shampoo-treated group. Clinical severity scores, sebum secretion, and inflammatory cytokines were assessed. In addition, patient satisfaction and adverse events were assessed using a questionnaire. Results: The new-formula shampoo was comparable with ciclopirox in reducing the clinical severity scores and sebum secretion. Patients' improvement scores and user satisfaction rates were higher in the new-formula shampoo group than in the 1.5% ciclopirox olamine shampoo-treated group. The inflammatory cytokine levels considerably changed in both groups during the course of the study. Conclusion: Thus, the new-formula shampoo can be considered a treatment option for patients with scalp seborrheic dermatitis.

Relations between Clinical practice Emotional labor, Self esteem and Major Satisfaction of among Nursing Students (간호대학생의 임상실습 감정노동과 자아존중감, 전공만족도 관계)

  • Nam, Mun-Hee;Kim, Hae-Ok
    • Journal of Digital Convergence
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    • v.14 no.1
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    • pp.263-273
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    • 2016
  • This study was done to identify the relationship between emotional labor, self-esteem, and major satisfaction of clinical practice among nursing students. Participants were 199 nursing students who had clinical practice that located in B- city and K- do during the period from August 3rd to 17th, 2015. The average mean scores for self esteem, emotional labor, and major satisfaction were 3.53, 3.26 and 3.46 (5 scale). Pearson's correlation revealed self esteem had a significant positive effect on major satisfaction, while emotional labor had a negative effect on major satisfaction. Factors having a significant influence on major satisfaction included self esteem, satisfaction of college life, and level of academic scores. These factors explained 34.0% of variance in major satisfaction. Thus, the satisfaction of college life, self esteem, and academic score were required to manage for major satisfaction of nursing students.

Comparison of Job Satisfaction, Commitment to Organization, Nursing Organization Culture and Job Experience between National/Public Hospital Nurses and Private Hospital Nurses (국.공립과 사립병원 간호사의 직무만족, 조직몰입, 간호조직문화 및 이직의도 비교)

  • Kim, Mi-Jeong;Han, Sang-Sook
    • Journal of East-West Nursing Research
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    • v.13 no.1
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    • pp.22-30
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    • 2007
  • Purpose: This study was to analyze the differences of job satisfaction, organizational commitment, nursing organization culture and intention of separation between national/public and private hospital nurses and thereby, provide for some basic data useful to effective management of nursing human resources and improve the organizational performances. Method: The researcher sampled 464 clinical nurses working for 4 national/public hospitals and the same number of private hospitals in Seoul and Gyeonggi Province. The data collected from the questionnaire survey were statistically processed using the SPSS PC 12.0 program for $X^2$-test, T-test and ANCOVA. Result: 1) There was found no significant difference of job satisfaction scores between national/public hospitals and private hospitals. 2) National/public hospital nurses scored significantly higher than private hospital nurses on the organizational commitment scale. 3) There was no significant difference of nursing organization culture scores between national/public hospitals and private hospitals. 4) In the area of job experience, national/public hospital nurses scored lower than private hospital nurses, but such a difference was not significant. Conclusion: Difference between two groups was significant only in the area of organizational commitment. In terms of sub-areas, the difference between two groups was significant in professionalism conducive to job satisfaction.

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Personality types of medical students and their satisfaction with major and student life (의과대학생의 성격유형과 전공 및 대학생활 만족도)

  • Shin, Hong-Im;Yang, Eun-Bae
    • Korean Medical Education Review
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    • v.9 no.2
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    • pp.49-56
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    • 2007
  • Objective: The goal of this study was to investigate personality preferences of medical students and to examine the relationship between personality profiles and their satisfaction with major and student life. Methods : The MBTI (Myers-Briggs Type Indicator), which measures personality preferences, was administered by medical students (n = 94) who began to qualify from the Yonsei University College of Medicine in 2007. The resulting personality profiles of the medical students were correlated with scores of the satisfaction with major and student life Results: First, there were more preference types of Introversion(61.71%), Sensing(67.66%), Thinking(73.41%) and Judging(61.71%) than Extraversion (38.29%), Intuition (22.34%), Feeling (26.59%) and Perception(38.29%), Most medical students are personality type ISTJ(24.21%), followed by ESTJ(17.02%), Second, students with the preference for Extraversion and Intuition were more satisfied with their major and student life. Third, the preference for Judging showed higher scores in the satisfaction with major. Conclusions: This study might give implications for the psychological wellbeing and successful studying of medical students.

A Comparative Study on the Health Status and Life Satisfaction of Elders in Charged and Free Welfare Facilities (유료복지시설과 무료복지시설 입소 노인의 건강상태와 생활만족도 비교)

  • Kwon, Yun-Hee;Oh, Yun-Jung
    • Journal of Korean Public Health Nursing
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    • v.23 no.1
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    • pp.91-100
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    • 2009
  • Objectives: The purpose of this study was to compare the health status and life satisfaction of elders in charged and free welfare facilities. Methods: The subjects of this study were selected among those without cognitive impairment from charged (124 persons) and free (126 persons) welfare facilities in D city. The data were analyzed using frequency analysis, $x^$ test, and t-test. Results: Subjective health status was significantly higher for the residents in the charged welfare facilities. The data collected indicated significantly higher scores for the residents at charged welfare facilities when questioned regarding the physical health status, sense, personal hygiene, excretion control and activity. The data collected indicated significantly higher scores for the residents at charged welfare facilities when questioned regarding the mental health status, recall of breakfast side dishes, awareness of dates, interests in daily matters, feelings of happiness, feelings of loneliness and depression. Life satisfaction was significantly higher for the residents at the charged welfare facilities. Conclusions: There were significant differences in health status and life satisfaction of elders in charged and free welfare facilities.