• Journal of Nutrition and Health
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• v.40 no.6
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• pp.542-557
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• 2007

The purpose of this study was to investigate the foodservice employees' awareness and performance in sanitation and customers' satisfaction with sanitation in large sized restaurants in Korea. Sanitation inspections were carried out in 200 large Korean, Western, Chinese, and Japanese style restaurants, and in buffet-style restaurants in Daegu and Gyeongbuk province. Foodservice employees' awareness of sanitation and customers' satisfaction with sanitation were investigated by interviewing 317 foodservice employees and 205 customers. Results of the inspection of restaurants showed low performance in food handling, employees' hygiene (hygienic) practices, and in cleaning food processing equipment. Scores of the foodservice employees' awareness in Chinese style restaurants were significantly lower than scores of workers in western restaurants. Foodservice employees had low awareness of sanitation procedures used for food storage and cleaning of equipment in Korean, Chinese, and Japanese style restaurants. Foodservice employees had low awareness of equipment cleaning, inspection and food distribution in western style restaurants and of equipment cleaning and food handling in buffet-style restaurants. Foodservice employees at all restaurants had the lowest performance in terms of HACCP. This shows that HACCP application and recording have not yet been properly carried out at restaurants in Korea. Foodservice employees had low performance scores in food handling, vegetable disinfection and disinfection after hand washing. Research on customers' satisfaction with sanitation revealed a low rating of kitchens and foodservice employees at all restaurants. Customers had low satisfaction with servers and kitchen environments in Korean style restaurants with food, tableware, utensils and servers in western style restaurants; with food and kitchen environments in Chinese style restaurants with servers, tableware, and utensils in Japanese style restaurants and with kitchen environments and servers in buffet-style restaurants. Therefore, cleanliness of kitchen facilities and equipment, and hygienic food handling procedures by workers in restaurants are urgently needed.

• Journal of Korean Academy of Fundamentals of Nursing
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• v.24 no.2
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• pp.118-127
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• 2017

Purpose: The purpose of this study was to identify effects of self-evaluation using smartphone recording on competency in nursing skills, satisfaction and learning motivations in nursing students'. The setting was the open laboratory hours. Methods: A quasi-experimental pre/post-test design was conducted in September 2015. The participants were 82 sophomore nursing students from one University. The experimental group did self-evaluation by watching recorded video clips of their performance. The control group did not have any self-evaluation. The primary outcomes were scores from the foley catheterization checklist, scores from a student satisfaction tool, and scores from a learning motivation tool. Data were analyzed using ${\chi}^2$ test, Fisher's exact test, independent t-test, and paired t-test. Results: There was a significant higher mean score in levels of satisfaction by students in the experimental group compared to the control group (t=2.26, p=.027). In addition, improvement in communication skills by the experimental group was significantly higher than improvement in the control group (t=3.96, p<.001). Conclusion: Findings show that self-evaluation using smartphone recordings has positive effects on increasing both communication skills and satisfaction with practice during open laboratory hours. These results indicate that, self-evaluation using smartphone recording is useful as a supplement to traditional open laboratory education.

• Journal of the Korean Society of Food Culture
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• v.10 no.1
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• pp.57-66
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• 1995

The purpose of this study was to evaluate the management practices and to measure the degree of job satisfaction of employees of hamburger chain restaurants in Seoul. Management practices were evaluated in terms of service, quality, cleanliness and shift management in 30 hamburger restaurants of 3 domestic and 3 foreign chain brands. Employee job satisfaction was measured by using questionnaires of Job Descriptive Index. 200 employees from the same 30 restaurants were participated in the survey. Results were analyzed by using SAS program in terms of t-test, one-way ANOVA, and Pearson's correlation. The results are as follows: 1. The factor of quality got the highest score and cleanliness the second, service the third, and shift management got the lowest score in the evaluation of management practiecs of hamburger chain restaurant. The foreign brands showed significantly higher scores than the domestic ones in every measured factors. 2. The factor of coworkers got the highest score and then supervision, the work-itself, promotion and pay got the next highest scores in descending order in measured Job satisfaction. The foreign brands showed significantly higher scores than domestic ones in JDI. 3. The foodservice employees rated work-itself was considered by employees the most important job satisfaction factor, and the next important factor was pay and then coworkers, supervision, and promotion. 4. The significant positive relationship between management practice factor of shift management and all the factors of job satisfaction except the factor of pay were found.

• Journal of Families and Better Life
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• v.8 no.1
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• pp.171-183
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• 1990

The purpose of this study is to search a tendency of marital stability, and to identify the variables influencing on marital stability of urban couples. The sample was selected from the married couples living is Seoul. Total sample consisted of 476 spouses(238 couples) finally selected datum sources. The data were analyzed by the statistical method such as the fator analysis, frequency distribution, percentile, ANOVA, Pearson's correlation, and χ2 test analysis. The main results were as follows ; 1) In general the score of marital stability of urban couples was somewhat high. 2) Among the related variables, socio-demographic variables such as Socio-Economic Status(SES), religion, social background have turned out to be significant on the marital stability, Also, marital satisfaction and attitude toward divorce influenced marital stability. 3) The important influential variables on the marital stability were in the order of marital satisfaction, attitude toward divorce, ears of marriage. 4) Four types of marital stability are identified based on marital satisfaction and attitude toward divorce. Among the surveyed couples, 39.7% showed the most ideal pattern in the sense that they show high scores on marital satisfaction and negative attitude toward divorce. On the other hand, 25.2% showed high psychological instability that they show low scores on marital satisfaction and positive attitude toward divorce. After all the most signigicant variable relating to marital stability was marital satisfaction.

• Journal of Korean Academy of Fundamentals of Nursing
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• v.10 no.3
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• pp.354-360
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• 2003

Purpose: This study was done for the purpose of identifying the relationship between work stress and job satisfaction of nurses who were evaluating medical insurance. Method: The participants in the study were 154 nurses who were in charge of evaluating medical insurance in 32 hospitals in Korea. Data were collected for 1 month from April 20 to May 20, 2001. Result: The mean total work stress score was 93.79. In comparison with work stress scores according to the work stress factors, 'work overload'(2.95) had the highest work stress score. The mean total job satisfaction score was 69.56. The total work stress scores did not show significant differences for any of the variables. The total job satisfaction score showed significant differences for the variables of age (F=3.51, p=.01), position (F=3.16, p=.02) and reason for transfer from one department to another (F=3.40, p=.003). Conclusion: The total work stress score showed a inverse correlation(v=-.36, p=.001) with the total job satisfaction score.

• Journal of Families and Better Life
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• v.6 no.1
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• pp.27-38
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• 1988

The objectives of this research; (1)To measure levels of the wife consumer competency and consumer role satisfaction (2) To investigate the sociodemographic variables influencing consumer competency (3) To determine the relationships of consumer competency and consumer role satisfaction (4) to provide the basic data useful for consumer education policies. For the evidence of this topic, research was conducted 370 wives in seoul. The major findings were; 1)Among the component of consumer competency consumer attitudes scores are highest and consumer knowledge scores are lowest. This implies that consumer education is necessary for the wife to obtain consumer knowledge. 2) Consumer skills differ significantly age and occupation and consumer knowledge differ significantly education and income 3) Resulting form multiple regression analysis, consumer competency had the positive linear relationships with the variables such as education, age and income.. The most influential variable is education, in turn age and income. but income is not statistically significant. 4) There are positive relationships among consumer attitudes, consumer knowledge and consumer skills. 5) consumer role satisfaction has positive relationship with consumer competency, Among components of consumer competency, the relationships of consumer role satisfaction and consumer knowledge is not statistically significant. This implies that consumer education for increasing consumer role satisfaction is necessary for the wife to obtain consumer skills and consumer attitudes.

• Journal of Korean society of Dental Hygiene
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• v.20 no.5
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• pp.675-684
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• 2020

Objectives: This study examined the professionalism, major satisfaction, self-leadership, and career preparation behavior of dental hygiene students, and examined the factors affecting career preparation behavior. Methods: A self-administered questionnaire survey was conducted among dental hygiene students in the Seoul and Gyeonggi areas of Korea, and finally, questionnaires submitted by 190 subjects were analyzed. Statistical analysis was conducted using SPSS 21.0. Results: The average scores for professionalism, major satisfaction, self-leadership, and career preparation behavior among the evaluated subjects were 3.68±0.56, 3.44±0.46, 3.57±0.55, and 3.24±0.52, respectively. Students who answered that their motivation for career preparation according to general characteristics was "because it is a valuable job" showed the highest score of 3.60±0.54 for professionalism (p<0.01) and higher scores for major satisfaction and career preparation behavior (p<0.001). The factors that affected career preparation behavior were self-leadership (p<0.001), major satisfaction (p<0.01), and professional intuition (p<0.01). Conclusions: The study findings showed that groups with higher self-leadership, major satisfaction, and professionalism exhibited more active career preparation behavior. Therefore, various educational programs are needed to improve dental hygiene (academics) and career preparation behavior of students.

• Journal of muscle and joint health
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• v.17 no.2
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• pp.162-172
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• 2010

Purpose: This study aimed to identify the relationships among life satisfaction, activities of daily living, depression and health behavior in low income elderly living at home. Methods: Study participants were 455 elderly who were receiving home visit services from the Daegu Regional Office of Patriots and Veteran Affairs. Data were collected through personal interviews using questionnaires from July to August, 2010. Results: Average scores of ADL and IADL were 7.82 out of 21 and 12.67 out of 33 respectively, which indicate relatively independent to everyday life. Mean scores of depression, health behavior and life satisfaction were 8.61 out of 15, 88.14 out of 132 and 48.57 out of 60. There were significant relationships among the variables of life satisfaction, activities of daily living (ADL, IADL), depression and health behavior. A significant factor influencing life satisfaction was health behavior ($\beta$=.134, p=.020). Conclusion: The findings of this study would be a useful information for constructing an intervention program to care for elderly.

• Korean Journal of Childcare and Education
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• v.12 no.2
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• pp.19-39
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• 2016

This study attempted to explore child, family, and parents' psychological factors that were related to quality of home environment among families with preschoolers in Korea. The relationships between a series of factors and home environment and the predictive effects of the factors on HOME scores were analyzed using data from 1,690 families who participated in the5th wave of the PSKC (Panel Study of Korean Children) when the target child's age was about 4 years old. The results revealed that when the child was a boy and when the child had a difficult temperament, the overall HOME scores were lower. Mothers' age, parents' education, family income, poverty and family life events were significantly related to the HOME scores, too. All of the psychological factors of both mothers and fathers were significantly correlated with the HOME scores. When both mother and father had less depressive symptoms, lower level of parenting stress and greater marital satisfaction, the HOME scores were higher. Regression analysis showed that child's gender, father's education and mothers' marital satisfaction were relatively strong predictors of HOME. The policy implication for parent education and suggestions for future study were proposed.

• Asia Marketing Journal
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• v.17 no.4
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• pp.43-61
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• 2016

This paper has identified some theoretical reasons and empirical evidence for negative scores that occur in Japan and Korea or unstable NPS scores that can be experienced. A psychological analysis of NPS results sheds light on the validity of the negative NPS scores that are often found in Japan and Korea. Usually customer experience surveys utilize a "single stimulus" such as the "company" or the "company's products / services." However, in the case of the "recommendation to friend" question of the NPS system there are two stimuli namely the "company product/service" and the influence of "friends." Hence, the survey outcomes from this question can be very different when compared with other single stimulus questions such as "overall satisfaction" or "repurchase." Japanese and Korean people may have a positive attitude towards the company but they will provide low NPS scores because they are reflecting that they would not run the risk of ruining their relationships with their friends by making a recommendation. As a result, in the NPS system these people will be labeled as "detractors" when in fact they are "ambivalent customers." Using several Japanese and Korean based marketing research industry examples and case studies, different strategies are proposed to address the issue of negative scores in the NPS system in Japan and Korea. The Customers Psyche appears to be the key determinant factors for both types of behavioural items (items with a single stimulus as well as items with two stimuli).