• Title/Summary/Keyword: Satisfaction ratio

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A Study on the Area Component of Public.Private Space on Apartment Unit Plan in Busan City - focused on the change of periodical area component ratio and the behavioral patterns of residents - (부산시 아파트 단위평면의 공.사실 면적구성에 관한 연구 - 시기별 면적구성 변화 및 거주자의 주생활 행위 요인을 중심으로 -)

  • Song, Dae-Ho
    • Journal of the Korean housing association
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    • v.17 no.5
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    • pp.159-167
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    • 2006
  • This study is analyzed comparison about the component ratio of dwelling space in the existing plan and residents dwelling needs. Also, it is analyzed the residence factors of area component change that residence satisfaction and importance according to the behavioral patterns of residents. The results are as follows. 1) Total area component ratio of the existing plan was 39.5:40.8:19.7% and dwelling consciousness one was 36.4:44.0:19.6%. Compared private space with public space, public area requested increase rather than private area. 2) In the 17, 19pyung-types dwellers are not happy about dining kitchen and utility room and types of 21, 23pyung-types are dissatisfied in room-2 and room-3, living room and dining kitchen are dissatisfied, too. In case of areas over 25pyung-types are dissatisfied in room-3 and room-4. 3) The behavioral patterns of apartment residents were classified six acts, and the most significant factors are appeared associated the acts of ceremony, relation of neighborship, and reception. The next significant factors are appeared associated the acts of family relation, about food life. So, it is concerned with the scale of public room.

A study on satisfaction level with supplementary education among dental hygienists (치과위생사의 보수교육 만족도)

  • Park, Il-Soon;Lee, Sun-Hee
    • Journal of Korean society of Dental Hygiene
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    • v.11 no.2
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    • pp.159-167
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    • 2011
  • Objectives : The purpose of this study was to examine the satisfaction level of dental hygienists with supplementary education. The subjects in this study were 305 dental hygienists, on whom a survey was conducted from September 26 to December 10, 2009. Methods : The instrument used in this study was questionnaires that consisted of three sections: educational environments, the content and method of education, and educational administration. Results : The findings of the study were as follows: 1. In terms of satisfaction level with supplementary education, they gave a mean of 3.13, which was on the average. The dental hygienists who worked in public dental clinics, who had a 10 years or more of career and who worked in the provinces expressed more satisfaction. 2. In terms of satisfaction level with educational environments, they gave a mean of 3.22. They were most gratified with lecturers(3.34), and they expressed the least satisfaction with educational opportunities(3.14). 3. In terms of satisfaction level with the content and method of education, they gave a mean of 3.15. They were most contented with the professionalism of education, and they expressed the least satisfaction with the ratio of theory and practice(2.92). 4. In terms of satisfaction level with educational administration, they gave a mean of 3.02. They were most satisfied with the application procedure(3.22), and they expressed the least satisfaction with educational cost and publicity(2.91). Conclusions : Educational institutions that provide supplementary education should reinforce small-group supplementary education for each district, provide systematic practice-centered educational programs and offer streamlined administration service to boost the satisfaction level of dental hygienists.

Nursing Home Employee and Resident Satisfaction and Resident Care Outcomes

  • Plaku-Alakbarova, Bora;Punnett, Laura;Gore, Rebecca J.;Procare Research Team
    • Safety and Health at Work
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    • v.9 no.4
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    • pp.408-415
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    • 2018
  • Background: Nursing home resident care is an ongoing topic of public discussion, and there is great interest in improving the quality of resident care. This study investigated the association between nursing home employees' job satisfaction and residents' satisfaction with care and medical outcomes. Methods: Employee and resident satisfaction were measured by questionnaire in 175 skilled nursing facilities in the eastern United States from 2005 to 2009. Facility-level data on residents' pressure ulcers, medically unexplained weight loss, and falls were obtained from the Centers for Medicare and Medicaid Services Long-Term Care Minimum Data Set. The association between employee satisfaction and resident satisfaction was examined with multiple and multilevel linear regression. Associations between employee satisfaction and the rates of pressure ulcers, weight loss, and falls were examined with simple and multilevel Poisson regression. Results: A 1-point increase in overall employee satisfaction was associated with an increase of 17.4 points (scale 0-100) in the satisfaction of residents and family members (p < 0.0001) and a 19% decrease in the incidence of resident falls, weight loss, and pressure ulcers combined (p < 0.0001), after adjusting for staffing ratio and percentage of resident-days paid by Medicaid. Conclusion: Job satisfaction of nursing home employees is associated with lower rates of resident injuries and higher resident satisfaction with care. A supportive work environment may help increase quality of care in the nation's nursing homes.

Improving Customer Satisfaction Management using the Satisfied Customer Reclassification based on a 2 Dimension Model of Customer Satisfaction/Dissatisfaction (고객 만족/불만족 2차원 모형기반의 만족 고객 재분류를 이용한 고객만족경영 향상 방안)

  • Seo, Kwang-Kyu
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.12 no.8
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    • pp.3415-3420
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    • 2011
  • It is natural phenomenon that, as the level of customer satisfaction index increases, the ratio of satisfied customers increases. However, the effectiveness of practical application of customer satisfaction survey for improving customer satisfaction decreases due to structural limitation on data analysis and the abnormally outnumbered data. To cope with these problems, it is necessary to develop the new methodology to identify the strategy meanings and find the dissatisfied factors of satisfied customers using the satisfied customers reclassification. This study proposes the satisfied customer reclassification method based on 2 dimension model of customer satisfaction/dissatisfactions which is different from the previous one dimension satisfaction model. The experimental results show that satisfaction attributes are different from dissatisfaction attributes and they also have dissimilar roles and functions. With these results it is possible to maximize the customer satisfaction and restrain the customer dissatisfaction through the satisfied customer reclassification and achieve customer satisfaction management eventually.

A Study on User Satisfaction of Information Facilities for the Visually Impaired (시각장애인의 실내안내시설 설치 이용만족도에 관한 연구)

  • Kim, In-Bae;Kim, Won-Pil
    • Journal of The Korea Institute of Healthcare Architecture
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    • v.26 no.2
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    • pp.19-30
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    • 2020
  • Purpose: The ratio of the visually impaired is gradually increasing due to various causes such as natural aging, accidents, and environmental changes. Therefore, this study has two folds. Firstly, it aims to analyze the current satisfaction level with information facilities for the visually impaired. Secondly, it aims to examine the factors affecting the satisfaction with indoor information facilities. Through this study, it helps to identify problems of information facilities for the visually impaired and it works as a practical data for further improvements. Methods: For 50 visually impaired people, a telephone survey was conducted on the satisfaction with the braille blocks, braille signboards, braille information boards with tactile map, audio guide devices, and safety egress devices. Microsoft Excel and SPSS 26.0 were used for the analysis. Results: It was confirmed that the overall satisfaction with the indoor information facilities was very low. The more the visually impaired people recognized the installation standards, and the better the maintenance was, the higher the satisfaction. In the case of braille blocks and braille signboards, the effect of information transfer on satisfaction was relatively high. In the case of audio guide device and safety egress device, the standard suitability influenced satisfaction. Implications: The low level of satisfaction with the overall information facilities can impede visually impaired people from receiving practical help through the information facilities. Factors influencing the satisfaction level of each facility were identified, which makes it possible to prepare effective improvement measures.

A study on the appraisal standard for purchasing the clothing made of organic cotton and the post-purchase satisfaction and dissatisfaction. - Focused on the adult women in from their 20's to 50's - (유기농 면 의류 제품 구매 시 평가기준 및 구매 후 만족 불만족에 관한 연구 - 20대에서 50대까지의 성인여성을 중심으로 -)

  • Park, Young-Hee
    • Journal of Fashion Business
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    • v.15 no.1
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    • pp.50-62
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    • 2011
  • The purpose of this study is to catch the difference for the appraisal standard of a product which the adult women's consumers think importantly when they purchase the clothing made of organic cotton and the appraisal standard according to the demographic characteristics. The data collection for research was done for the women in from their 20's to 50's who are living in the regions of Gyungnam, Busan, Ulsan in Korea. The copies of the used questionnaire were 622 copies. To analyze the collected data, ${\chi}^2$-test, t-test, Cronbach's ${\alpha}$ test, ANOVA, Duncan test were carried out by SPSS 14.0. As the analysis result of data, the appraisal standard for purchasing the clothing made of organic cotton was classified with the five factors. The appraisal standard which the adult women's consumers think importantly when they purchase the clothing made of organic cotton showed the significant difference according to the demographic characteristics. The ratio for post-purchase dissatisfaction showed higher than the one for satisfaction. The dissatisfaction showed the significant difference according to the demographic characteristics. The dissatisfaction for a high price, color and insufficient design showed a relatively high ratio.

A Study on the Factors that Influenced on Weight Control Diet Experience of the Female Nursing Students (간호학생의 체중조절 식이경험에 영향을 미치는 요인에 관한 연구)

  • Kim, Joo-Hyun
    • Journal of Korean Biological Nursing Science
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    • v.10 no.1
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    • pp.19-24
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    • 2008
  • Purpose: The purpose of this study was to identify the factors that influence on the weight control diet experience of the female nursing students in an university. Method: The data were collected by measuring weight, height, body mass index (BMI), waist and hip circumferences, and body satisfaction. The subjects of this research were 119 nursing students of K University in Kangwondo. And the mean age of the subjects was 20.38. Result: 67.7% of subjects had an weight control diet experience. The mean BMI of the subjects was $21.39\;kg/m^2$. There were lower BMI and higher waist/hip ratio in the weight control diet experience group. There were significant correlations between body satisfaction and BMI, waist/ hip ratio. The factor that influenced significantly on weight control diet experience was BMI. Conclusion: It is necessary to develop an educational program for reducing the risk factors due to an inadequate weight control diet for female nursing students in university.

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Factors associated with Life Satisfaction among Older Adults in Korea according to Living Arrangements (거주형태에 따른 한국 노인의 삶의 만족도 관련 요인)

  • Lee, Si Eun
    • Korean Journal of Adult Nursing
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    • v.28 no.6
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    • pp.659-668
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    • 2016
  • Purpose: This study utilized secondary data and investigated the factors associated with life satisfaction by living arrangements among community-dwelling adults aged 65 years or older in Korea. Methods: A total of 2,134 participants were selected from the 2014 Korean Longitudinal Study of Aging (KLoSA). Univariable and multivariable logistic regression were used for data analysis. Results: The significant factors associated with life satisfaction in older adults living with others were education level (odds ratio [OR] 1.73, 95% confidence interval [CI] 1.41~2.11), place of residence in medium-size city (OR 1.57, 95% CI 1.25~1.97), place of residence in rural town(OR 1.52, 95% CI 1.19~1.95), depression (OR 2.99, 95% CI 2.43~3.68), frequency of contact with neighbors (OR 1.39, 95% CI 1.10~1.76), and social participation (OR 1.48, 95% CI 1.14~1.93). In contrast, factors associated with life satisfaction among older adults living alone were education level (OR 1.93, 95% CI 1.15~3.24) and depression (OR 2.49, 95% CI 1.48~4.19). Conclusion: These findings indicated that nursing interventions for improving life satisfaction among older adults should take into account their specific living arrangements.

Influence of the Nursing Practice Environment on Job Satisfaction and Turnover Intention

  • Lee, Sang-Yi;Kim, Chul-Woung;Kang, Jeong-Hee;Yoon, Tae-Ho;Kim, Cheoul Sin
    • Journal of Preventive Medicine and Public Health
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    • v.47 no.5
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    • pp.258-265
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    • 2014
  • Objectives: To examine whether the nursing practice environment at the hospital-level affects the job satisfaction and turnover intention of hospital nurses. Methods: Among the 11 731 nurses who participated in the Korea Health and Medical Workers' Union's educational program, 5654 responded to our survey. Data from 3096 nurses working in 185 general inpatient wards at 60 hospitals were analyzed using multilevel logistic regression modeling. Results: Having a standardized nursing process (odds ratio [OR], 4.21; p<0.001), adequate nurse staffing (OR, 4.21; p<0.01), and good doctor-nurse relationship (OR, 4.15; p<0.01), which are hospital-level variables based on the Korean General Inpatients Unit Nursing Work Index (KGU-NWI), were significantly related to nurses' job satisfaction. However, no hospital-level variable from the KGU-NWI was significantly related to nurses' turnover intention. Conclusions: Favorable nursing practice environments are associated with job satisfaction among nurses. In particular, having a standardized nursing process, adequate nurse staffing, and good doctor-nurse relationship were found to positively influence nurses' job satisfaction. However, the nursing practice environment was not related to nurses' turnover intention.

Analysis of Employment Tendencies According to the Satisfaction of Field (Clinical) Practice among Students of the Department of Optics (안경광학과 학생들의 현장(임상)실습 만족도에 따른 취업 성향 분석)

  • Choi, Gye-Hun
    • Journal of Korean Clinical Health Science
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    • v.4 no.4
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    • pp.671-679
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    • 2016
  • Purpose. This research study is to understand the effects of field (clinical) Practice on employment choice and decision. Method. The research study conducts a questionnaire survey of trainees who received field (clinical) Training during the period of 2016 summer vacation to analyze the data, utilizing Likert 5 rating scales and conduct a statistical analysis with the tool of SPSS 18.0. Results.. As for the satisfaction of the participation of Practice, girl students account for the high rate (75.1%) compared with boy students (61.7%). Regarding the satisfaction of each Practice spot, ophthalmic clinic reaches the high rate (77.8%) compared with optical shop (65.7%). Practice about practice courses (53.2%) of regular subjects have somewhat close correlations compared with theory courses (46.8%). 75.2% of respondents in the group that shows the high satisfaction of the participation of Practice replied that they would decide employment as an academic major after Practice. And the figure is proved to assume a high ratio. Conclusion. The analytic research outcome indicates that those trainees who received Practice in an ophthalmic clinic have higher satisfaction than those who received Practice in an optical shop. There is the high accomplishment of employment in relation to academic major area instead of other area, after Practice.