• Title/Summary/Keyword: SURVEY

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The Web based Questionnaire Systems for IT Outsourcing Customer Satisfaction Survey : System Architecture and Process (정보시스템 아웃소싱 고객만족도 조사를 위한 웹 기반 설문 시스템 : 시스템 아키텍처 및 프로세스)

  • Jeong, Yoon-Seok;An, Joon-M.
    • Journal of Information Technology Services
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    • v.4 no.1
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    • pp.149-160
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    • 2005
  • Information system outsourcing induces firms to concentrate on the core competence and to improve business value by utilizing specialized information systems outsourcing vendors. However, for those strategic effects, the outsourced information systems should guarantee a certain service level. Now companies are considering to adopt SLA(Service Level Agreement) as a method to check the service level of the outsourced information systems in quantitative terms. On the contrary, customer satisfaction survey supports qualitative analysis, and helps companies to understand the qualitative effects on information system more systematically. Recently, the growing use of the internet makes customer satisfaction survey to be carried out on the web. For that reason, lots of researches related to web survey have been performed. But these researches are just focused on finding out only items to be measured and the effect of web survey. In this paper, based on the service quality research model for information system outsourcing, we formalize and propose a web survey process, a system architecture, and a functional structure for information system outsourcing customer satisfaction survey. Additionally, we provide the implementation results for the web survey systems.

Applying Propensity Score Adjustment on Election Web Surveys (인터넷 선거조사에서 성향가중모형 적용사례)

  • Lee, Kay-O;Jang, Deok-Hyun
    • Survey Research
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    • v.10 no.3
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    • pp.21-36
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    • 2009
  • This study suggests the applicability of web surveys regarding elections in order to contact a great number of young people. The propensity weighting model was estimated using the demographic variables and the covariate variables collected during the 2007 presidential election surveys. In order to adjust the internet survey to the telephone survey, we used the propensity score method. Propensity score weighting made the internet survey results closer to the telephone survey results. This shows that an internet survey with propensity weighting model is a potential alternative survey method in the prediction of elections.

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Integration of AutoCAD and Microsoft Excel for Forest Survey Application

  • Mamat, Mohd Rizuwan;Hamzah, Khali Aziz;Rashid, Muhammad Farid;Faidi, Mohd Azahari;Norizan, Azharizan Mohd
    • Journal of Forest and Environmental Science
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    • v.29 no.4
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    • pp.307-313
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    • 2013
  • Forest Survey consists of road survey, topographic survey, tree mapping survey, stream survey and also ridge survey. Information from forest survey is important and become essential in preparing base map to be used for forest harvesting planning and control. With the current technologies technique of data processing and mapping from traditionally hand drawn method had shifted to a computer system particularly the use of Computer Aided Design (CAD). This gives great advantages to the forest managers and logging operators. However data processing and mapping duration could be further reduced by integrating CAD with other established software such as Microsoft Excel. This time study to show that there is significance difference in term of duration for data processing and efficiency using AutoCAD in combination with Microsoft Excel program as compare to the use of AutoCAD program alone. From the study, it shows that the integration of AutoCAD and Microsoft Excel is able to reduce 70% of duration for data processing and mapping as compared to the use of AutoCAD program alone.

Research for the survey of method to serviced customer Interruption cost evaluation (전력수용가 정전비용 산출물 위한 설문조사 방법론에 관한 연구)

  • Park, Soo-Man;Kim, Jae-Chul;Moon, Jong-Fil;Bae, Ju-Chun
    • Proceedings of the KIEE Conference
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    • 2002.11b
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    • pp.259-261
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    • 2002
  • KEPCO(Korea Electric Power Corporation) has been management alone before some time. However through the electrical industry reorganization generation and KPX(Korea Power Exchange) were separated on 2001. A marketing and distribution part will be separated in the future. While many problem for appear in future. how to management for power system network is important. unfortunallity, electrical power industry is starting point right now. Thus, detail data is incomplete for this field and detail research for this field is required with distribution reorganazation. In this paper suggest for customer interruption cost compute method to establish a standard. The standard is need to security operation of power system network. The customer interruption cost compute method necessity of customer interruption cost compute method is minimizing process for total cost. As final total cost compute through the interruption cost compute, we can recognize investment point exactly. We cited foreign survey questions, because exactly matched survey questions for in the country circumstance is not exist. And process to survey performance suggest after modify for match in the country circumstance. Survey questions that suggested fer this paper are classified five categories. This paper suggests to detail survey questions and survey method before survey and suggest to how to customer interruption compute when survey data is ensured. Moreover this paper suggest to average interruption cost compute for residential customer using statistical method.

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Adjustments of the Separate Ratio Estimator in the Survey of Cultivated Land Area (경지면적조사에서 분리비추정량의 조정)

  • Kim, Kyu-Seong
    • Survey Research
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    • v.9 no.2
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    • pp.151-166
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    • 2008
  • This paper deals with the use of the separate ratio estimator in the survey of cultivated land area. As a kind of repeated survey conducted every year, this survey estimates the total cultivated land area by using the separate ratio estimator. When using the separate ratio estimation in the survey, we may face with some practical problems such as (i) changing population size over time, (ii) auxiliary variables taken zero values in some strata and (iii) changing stratification criteria due to sample redesign. In this paper, after investigating practical problems occurred in the survey we presented some adjusted separate ratio estimators to tackle such problems.

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Influence Appraisal for Labor Statistics after Introducing a New Survey Method (노동부 통계자료에 대한 새로운 조사방법의 영향 평가)

  • 성내경
    • Survey Research
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    • v.4 no.2
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    • pp.47-62
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    • 2003
  • Based upon the Labor Demand Survey and the Survey on Wage Structure being conducted annually by the Ministry of Labor, we suggest a convenient statistical tool which can analyze and appraise the effect of introducing a new survey method. Since both surveys have in common very similar sampling frames and sampling schemes in structure, one can measure the variability of one survey on the basis of the other. The influence appraisal method adopted here is applied to ratio data between two independent estimates belonging to the identical category by year and has a statistical form of comparing ratio data before introducing a new survey with those after introducing a new survey.

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Interference effect by electric utilities at electric resistivity Survey of fill dam (필댐의 전기비저항 탐사시 전기매체에 의한 영향 분석 연구)

  • Kim, Jae-Hong;Shin, Dong-Hoon;Im, En-Sang
    • Proceedings of the Korean Geotechical Society Conference
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    • 2009.09a
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    • pp.1037-1040
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    • 2009
  • Using much most electricity electric resistivity survey by nondestructiveness inquiry enforcement design of country base equipment business and facilities preservation administration dimension electric resistivity survey sends and cause much effects in survey believability by electricity medium of survey personality survey contiguity that grasp base special quality by potential difference flowing current artificially in base. Is item that enforce in most in-suite although when make electric resistivity survey until present, electricity medium or effect research by electricity origination was gone much. There is shortcoming that must be difficult to know correct underground utilities establishment state in-suite in this research and do comparison examination running parallel drilling investigation to heighten believability of electric resistivity survey. Did to dam that censure data that regulate grading from construction and is censure construction which can know correctly interior base situation comparatively to electricity medium of interior and electricity eruption won of contiguity and base condition (base rock).

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A Study on Effect of Risk Survey Using CATIA V5 Program for Loss Prevention

  • Kim, Tae-Gu;Lee, Sang-Hyun
    • International Journal of Safety
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    • v.5 no.1
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    • pp.5-9
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    • 2006
  • The present study reports on the results of a risk survey of machinery safety at a shoe factory in Qingdao, China. The aim is to decrease industrial accidents and increase worker job satisfaction by searching for a change from a trend analysis and making improvements in problem areas. The first risk survey for machinery safety was carried out in April 2005. Based on the analysis of the survey results, machinery safety devices was installed in the factory by using CATlA V5. Also, we investigated job satisfaction concerning working apparatus and work tool improvement in a questionnaire about the working environment. The second survey of machinery safety was carried out in September 2005. We are in the process of comparing the first survey results with the second survey results in order to analyze decreasing trend in industrial accidents and improvement in job satisfaction. So far the data have shown improved short-term turnover and absenteeism. It means CATIVA V5 and CFR has had positive effect regarding safety in shoe manufacture industry. The survey with CATIVA V5 and CFR will be expanded to other East-Asian countries including Vietnam. The hope is that the present approach could make a significant contribution toward improved safety.

Rolling Census as an Alternative to the Population and Housing Census (인구주택총조사 대안 방법으로의 순환총조사)

  • Kim, Kyu-Seong
    • Survey Research
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    • v.10 no.2
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    • pp.97-114
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    • 2009
  • Even the importance and necessity of a basic national statistical survey, the population and housing census is facing with some practical difficulties such as higher survey cost, decrease of survey information and much longer survey period. As an alternative to the traditional census for tackling such difficulties, a rolling census has been introduced. The rolling census has some advantages such as improved timeliness with much more frequent data and evenly distributed survey cost over several years. On the contrary, the rolling census has also some disadvantages such as the lost of snapshot feature of the population and increasing risk of outside influence on field work. In this paper we reviewed the French rolling census and the American community survey as roiling surveys, and then investigated some factors like balanced sample selection, population update, synthetic estimation, and the operation of rolling survey, which are to be checked carefully in case of introducing a rolling census as an alternative to the current census.

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1999 Seasonal Nutrition Survey ( I ) - Food consumption survey - (1999 년도 계절별 영양조사 ( I ) - 식품섭취실태 -)

  • Kim, Bok-Hui;Gye, Seung-Hui;Lee, Haeng-Sin;Jang, Yeong-Ae;Sin, Ae-Ja
    • Journal of the Korean Dietetic Association
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    • v.7 no.3
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    • pp.282-294
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    • 2001
  • n accordance with the National Health Promotion Act of 1995, newly designed National Health and Nutrition Survey was carried out in winter of 1998. Although this survey amended most of the problems noted in previous Nutrition Surveys, it still had a limitation in reflecting seasonal variation in food intake due to the survey period which was confined to November and December. In order to counterbalance this limitation and estimate the yearly food intake of Korean population, three seasonal nutrition surveys were taken place in spring, summer, and fall of 1999. Seasonal Nutritional survey targeted 15 households each in 60 nationwide primary sampling units(PSUS) which were part of 200 PSUS of 1998 National Health and Nutrition Survey. Therefore, total of 2,700 households were surveyed in 3 seasons. The interviewers visited each household members and carried out face to face interview on household. Daily food intake was monitored using 24 hour recall method. According to the survey results, fruits, beverage and alcohol intake showed large variation with season while processed foods showed almost no variation. And intake of vegetables and fruits were influenced by their own harvesting time and had impact on the list of foods consumed most. With the result of the 1998 NHNS, this study made it possible to estimate the yearly average food intake of Korean population. The result of this survey is expected to be used in planning food supply and setting tolerance level of contaminants of each foods at the government level.

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