• Journal of Distribution Research
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• v.10 no.3
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• pp.1-14
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• 2005

It is important to control performance and a Sustainable Collaboration (SC) for the successful Supply Chain Management (SCM). This research developed a control model which analyzed SCM performances based on a Balanced Scorecard (ESC) and an SC using Support Vector Machine (SVM). 108 specialists of an SCM completed the questionnaires. We analyzed experimental data set using SVM. This research compared the forecasting accuracy of an SCMSC through four types of SVM kernels: (1) linear, (2) polynomial (3) Radial Basis Function (REF), and (4) sigmoid kernel (linear > RBF > Sigmoid > Polynomial). Then, this study compares the prediction performance of SVM linear kernel with Artificial Neural Network. (ANN). The research findings show that using SVM linear kernel to forecast an SCMSC is the most outstanding. Thus SVM linear kernel provides a promising alternative to an SC control level. A company which pursues an SCM can use the information of an SC in the SVM model.