• 제목/요약/키워드: Role-based Performance

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The Structure Model of Service Performance Influence in Knowledge Based Service Business

  • Ahn, Yeon S.
    • 한국컴퓨터정보학회논문지
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    • 제23권12호
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    • pp.195-201
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    • 2018
  • This study is attempted to demonstrate the structure of the influencing factors on the performance of services of knowledge based service firms. In the model presented, the structure is that service performance in knowledge-based services are affected by the strategic utilization of knowledge resources and service orientation factors of the service organization. And the service performance are also affected in which the systemization of service processes and customer satisfaction play a mediating role. As an analysis result of examining 148 practitioners engaged in the knowledge service industry, it is necessary to increase the satisfaction of external customers in order to improve service performance in a knowledge-based service organizations. This can be achieved by increasing the satisfaction of internal customers. In addition, for this structure to be successful, the service production process to be provided to the customer must be enhanced. The service production process has been found to be an important factor influencing the internal customer satisfaction and service delivery process, especially in the use of knowledge resource, and customer oriented service among service orientation factors.

학생과 학부모의 배경특성이 여교사의 외모관리에 따른 역할수행능력평가에 미치는 효과 (The Effect of Evaluation for Female teachers' Role-Performance on Their Appearance - according to background of students and their parents -)

  • 유경옥;위은하;정명선
    • 한국가정과학회지
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    • 제9권4호
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    • pp.55-66
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    • 2006
  • The purpose of this study was to identify the effect on the evaluation or a female teachers' role-performance based on appearance according to backgrounds of students and their parents. For this study, data was collected between October 19 and 29, 2005 by means of a questionnaire designed to gauge a subject's evaluation of a teacher's abilities in learning guidance, living guidance, and human relations. The researchers selected two middle schools and four high schools in the city of Gwang-ju. The 398 surveys completed were analyzed using factor analysis, one-way ANOVA, Duncan's multiple range test, t-test and descriptive statistics. According to the study, the evaluation of a female teacher's abilities varies with the backgrounds of both students and their parents. Among the students tested perceptions were affected by gender, grade level and type of school attended. For mothers there were differences based on age, occupation and family income.

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Logistics Capability, Logistics Outsourcing and Firm Performance in Manufacturing Companies in Pakistan

  • AZIZ, Abdul;MEMON, Javed Ahmed;ALI, Shuaib
    • The Journal of Asian Finance, Economics and Business
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    • 제7권8호
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    • pp.435-444
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    • 2020
  • This study investigates the role of logistics capability and logistics outsourcing on the performance of manufacturing companies in Pakistan. It examines how logistics capability affects firm's performance, why outsourcing is essential and how firms benefited if they outsource the service rather than establishing their own logistics capability. This research is based on a survey using structured a questionnaire to collect the primary data. The target population is logistics specialists of manufacturing companies in Pakistan with head offices based on Karachi, that have their own logistics or outsource their logistics. The questionnaire has been distributed to 500 respondents in 113 manufacturing companies in Pakistan. Confirmatory factor analysis has been used as statistical techniques to check the factor loading of the components, and SEM (Structural Equation Model) is used to check the impact of logistics capability on firm's performance as well as the role of logistics outsourcing as a mediator. The findings of the research suggest logistics capability has positive impact on the performance of the manufacturing companies in Pakistan, and logistics capability has also an impact on logistics outsourcing. On the other hand, the study found that logistics outsourcing has no significant impact on the manufacturing companies in Pakistan.

핵심성공요인 간의 관계분석을 통한 지방공항 활성화 방안: 중앙정부의 역할을 중심으로 (A Study on Stimulating Regional Airports by Analyzing the Relationships between Key Success Factors Focusing on the Role of Central Government)

  • 이세운;안신영;이남령;유찬;안영태
    • 한국항공운항학회지
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    • 제32권1호
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    • pp.19-27
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    • 2024
  • Globalization has significantly elevated the importance of the aviation sector in the global economy. However, despite the pivotal role airports play, some have struggled to maintain sustainability. Based on these problems, the purpose of this study is to understand the effect of Regional airports' perceived critical success factors and its effect on the performance of airports. This paper surveyed personnel who worked at regional airport and conducted an empirical analysis based on survey results. The study validates hypotheses pertaining to the critical success factors within regional airports and its influences on management performance. The comprehensive analysis reveals that, central governments has a positive impact on the regional airports' team·process·organizational factors. Furthermore, the team and organizational factors exerts positive influence on the management performance. This paper offers empirical insights to regional airports's critical success factors and its impact on airports' performance.

여대생의 성역할 태도에 따른 의복관여와 의복소비행동에 대한 고찰 (A Study on the Clothing Involvement and Clothing Consumption Behavior of Female University Students according to Gender Role Attitude)

  • 최미영
    • 복식
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    • 제60권8호
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    • pp.15-28
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    • 2010
  • The purpose of this study was to investigate how gender role attitudes affect clothing involvement and clothing consumption behaviors in young female generation by changing the traditional sex role stereotype. For the research, the survey was conducted for a month from June 15 to July 15, 2009. Data was collected a total of 368 questionnaires from 20's female university students and analyzed 301 questionnaires with SPSS 12.0. The results were as follows. First, the results of factor analysis on gender role attitudes confirmed the multifactorial theory of gender schema: modern masculinity, conservative gender roles, modern feminity based on emotion, gender role openness, and traditional feminity. Second, gender role attitude of female university students was a little conservative but flexible to accommodate masculinity and active in the emotion expression. Third, gender role attitudes had important effects on clothing involvement which was identified into 4 different factors; fashion involvement, clothing interest, performance risk, and social psychological risk. Fourth, gender role attitudes were related with clothing consumption behaviors as like shopping orientation, on-going information search behavior and brand loyalty because of needs for innovation, exhibition and differentiation. Therefore, it was concluded that not only 'androgynous' from modern feminity based on emotion but also 'masculinity' was applied to important fashion marketing strategic tools by statically affecting female consumer's clothing involvement and clothing behaviors.

변혁적 리더십이 조직구성원의 혁신성과에 미치는 영향: 창의적 분위기의 매개효과 및 혁신성향의 조절효과 (The Effects of Transformational Leadership on the Employee's Innovative Performance: Climate for Creativity as a Mediator and Innovative Tendency as a Moderator)

  • 김영명;안효영
    • 기술혁신연구
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    • 제22권2호
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    • pp.247-285
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    • 2014
  • 급변하는 경영환경에 적응하기 위한 조직에서 변혁적 리더십과 창의적 분위기 개념이 중요함에도 실제로 조직구성원의 혁신성과와 관련된 실증적 연구가 부족하였다. 본 연구에서는 IT서비스 분야의 연구개발 조직을 대상으로 변혁적 리더십과 조직구성원의 혁신성과의 관계에 대해 검증하였다. 또한 그 관계에 있어 창의적 분위기의 매개효과와 조직구성원의 혁신성향으로 인한 조절효과에 대해서도 검증하였다. 본 연구의 주요 결론은 다음과 같다. 변혁적 리더십과 조직구성원의 혁신성과의 관계 및 창의적 분위기와 혁신성과의 관계도 유의미하게 나타났으며, 창의적 분위기는 변혁적 리더십과 혁신성과 관계에 부분매개효과가 있는 것으로 나타났다. 또한 혁신성향의 조절효과 역시 통계적으로 유의미한 것으로 나타났다. 이와 같은 실증 연구 결과를 바탕으로 본 연구에서는 조직의 혁신 성과에 있어서 리더십과 창의적 분위기 조성의 관련성을 증명하였다. 뿐만 아니라 조직구성원 개인 성향에 대한 이해를 기반으로 창의적 분위기 조성을 위한 리더의 역할이 중요함을 강조하였다. 이러한 시사점을 바탕으로 추후 연구를 위하여 선행 연구 모델의 개념을 확장한 '창의성 생성 모델' 개념을 제안하였다.

고도로 분산된 컴퓨팅 환경을 위한 효율적 속성 인증서 관리 기법 (An Efficient Attribute Certificate Management Technique for Highly Distributed Environment)

  • 양수미
    • 융합보안논문지
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    • 제5권1호
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    • pp.85-92
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    • 2005
  • 고도로 분산된 컴퓨팅 환경에서 역할 기반 접근제어를 함에 있어서 속성 인증서를 사용한 역할의 효율적 관리 방법을 모색하고자 한다. 역할은 그룹화되며, 속성인증서를 통해 관리된다. 유비쿼터스 컴퓨팅 환경과 같은 고도의 분산 컴퓨팅 환경에서는 광범위한 통제 구조를 가질 수 없으므로 이를 고려한 속성 인증서 관리 기법으로 속성 인증서의 전송 방법, 그룹 키의 관리 방법 등이 고려되어야한다. 본 논문에서는 네트워크 상의 효율적 속성 인증서 관리 기법을 모색하며, 그의 기반이 되는 역할의 그룹화를 논한다. 역할을 그룹화하여 관계구조 트리를 구성하고, 분산된 환경에서 안전하고 효율적인 역할의 갱신과 분배를 달성한다. 규모 확장성을 위해 멀티 캐스팅 패킷을 사용한 속성 인증서 분배를 하며, 그에 따른 네트워크 상의 패킷 손실율을 고려한 성능분석을 하여 역할 그룹을 두어 속성 인증서를 구조화하는 것이 성능을 향상시킴을 정량적으로 보인다.

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공학 분야 역할모델의 현황과 전문성 계발에 미치는 영향 (Current States and Effects of Role Model on the Expertise Development in Engineers)

  • 박수원;조은별;이병윤;신종호;이신형
    • 공학교육연구
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    • 제19권3호
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    • pp.3-12
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    • 2016
  • The purpose of this study was to examine the current states of role model and effects on the expertise development in engineers (i.e., undergraduate students and experts in the field of engineering). Based on the previous studies, role model was categorized into two domain, general role model and value sharing role model. A total of 257 participants (162 undergraduate students, 95 experts) answered survey questions about their role model (the number of their role model, the frequency of meeting with them, and the number of sharing value with them), major confidence, knowledge acquisition, and research performance. The results showed that engineers had 1 or 2 general role models and that the contents of role model were different between the two groups. The value-sharing role model significantly predicted major confidence and research performance in undergraduate students whereas the number of general role model was closely associated with major satisfaction in experts. These results suggest that it is important for engineering major students to have general role model and value-sharing role model in order to enhance expertise development. Establishing infrastructure for having and meeting with role models can facilitate the development of personal expertise in engineers.

The Effects of Project based Action Learning in Web-based SMEs : ALPACO Case

  • Kwon, Soo-Ra
    • Journal of Information Technology Applications and Management
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    • 제16권3호
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    • pp.113-124
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    • 2009
  • How can action learning program promote organizational learning performance and especially project based team performance in Web-based small and medium-sized enterprises (SMEs)? This article discusses the association between project based team in action learning program and the performance of Web-based SME to be learning organization. In the case of ALPACO, action learning program that promote employee communication behavior, knowledge sharing, and organizational learning are found to be positively associated with the project based team performance and organizational learning, The results indicate that action learning program in SMEs indeed associated with greater knowledge sharing, learning communication skills and changing organizational culture. Learning organization can be, in turn, positively developed by project based team through action learning program for creating competitive advantage, Also, this study offers further support for the practical perspective on learning organization performance. The evidence from this case study suggests that the project team in action learning program playa significant role in team performance and the development of learning organization of the firm. Therefore, in the future, Web-based SMEs should consider making investments in action learning program that encourage project team's effective management in decision making, knowledge sharing, and organizational learning.

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R&D 조직의 지식 경영 활동이 R&D 성과에 미치는 영향 (The Effects of R&D Knowledge Management Activities on R&D Performances)

  • 김병수;한인구
    • 지식경영연구
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    • 제13권1호
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    • pp.25-39
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    • 2012
  • According to knowledge-based view, knowledge is an essential strategic resource for a firm to retain sustainable competitive advantage. As knowledge is created and disseminated throughout the firm, the firm can enhance its capability to respond to new and unusual situations. Thus, a lot of companies actively manage their knowledge and intellectual capital. Especially, knowledge management (KM) activities in R&D organizations play a critical role in enhancing R&D performances such as innovation capability. In this regard, this study develops a theoretical model to examine the effects of R&D KM activities on R&D performance. The research model posits KM participation, knowledge management system (KMS) use, and community of practice (CoP) as the main activities of R&D KM. This study proposes that R&D shared knowledge quality and R&D KM satisfaction play a mediating role between R&D KM activities and its performance. The proposed research model was tested by using survey data collected from 248 employees in an R&D department. PLS (partial least squares) was employed for the analysis of the data. The findings of this study showed that R&D KM activities play a significant role in enhancing R&D performance. The findings revealed that R&D shared knowledge quality is not significantly related to R&D performance, while R&D KM satisfaction significantly influences R&D performance. The theoretical and practical implications of the findings were described.

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