• 제목/요약/키워드: Retail Business

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유통업의 제품, 서비스, CSR 통합 품질 모형: 소비자생활협동조합을 중심으로 (Integrated Quality Model of Product, Service and CSR of the Consumer Coopertive in Korea)

  • 허광진;이준겸;박상선
    • 중소기업연구
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    • 제43권4호
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    • pp.95-115
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    • 2021
  • 품질은 조직성과에 영향을 미치는 중요한 요소이기에 조합원이 지각하는 품질을 정확하고 효과적으로 측정할 수 있어야 한다. 소비자생활협동조합(이하 생협)은 산업 분류상 유통업으로 볼 수 있으며 유통업 품질에 대한 다양한 연구들이 존재하나 일반 유통 업태와 비교해볼 때, 생협이 제공하는 가치를 감안한 고유 특성을 조합원이 인식하는 품질차원을 기준으로 진행한 연구는 희소하다. 소비자이자 소유자인 조합원의 시각에서 생협품질을 어떻게 바라보는지를 세밀하고 정교하게 분석하여 품질차원과 하위 속성을 개발하는 것이 본 연구의 목적이다. 이를 위해서는 기존의 품질 차원 선행연구를 바탕으로 생협품질차원을 새롭게 개발하고 품질 구성요소를 실증한다. 생협 품질 차원은 제품, 서비스, 사회적책임이라는 생협 가치에 적합한 차원을 선행연구를 통해 개발하고 설문조사를 시행하여 국내 4대 생협 조합원을 대상으로 실증하였다. 이를 통해 하위차원들을 구성하고 고차원 모형의 품질 차원을 탐색적 요인분석과 확인적 요인분석을 통해 실증하였다. 경영진에게 품질경영 차원의 중점 관리 요소를 발굴하고 실무적 시사점을 제공하고자 한다.

DEA/Window기법을 이용한 유통산업의 ERP 도입 효율성 연구 (An Efficiency Evaluation of Firms Having Implemented ERP using DEA/Window in the Retail and Distribution Industry)

  • 백성현;박광호;김태영
    • 경영정보학연구
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    • 제15권2호
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    • pp.75-90
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    • 2013
  • 본 연구는 DEA 기법을 이용하여 ERP를 도입한 유통업체들의 경영 성과 분석을 도입 전과 후를 상대적으로 비교해 봄으로써 ERP가 기업에 효과적으로 기여한 바를 규명하기 위하여 수행되었다. 본 연구에서는 10개의 유통업체를 대상으로 ERP 시스템이 경영 활동에 얼마나 효과적으로 기여하는지를 확인하고자 하였고, 이를 위하여 인력, 자산 재고의 투입요소와 매출액, 순이익의 산출요소를 활용하였다. 본 연구는 ERP를 도입한 후 적극적으로 경영 혁신을 시도한 기업들은 지속적으로 경영 성과가 개선되어 효율성이 향상되는 것을 확인할 수 있었으며, 유통 산업계에서는 ERP 도입 후 구체적으로 효과가 가시화되기까지 최소한 3년이 필요함을 알 수 있었다. 또한 기존 연구들이 대상으로 하였던 제조산업과는 달리 유통산업에서는 ERP 도입 후 효율성이 개선되는 것이 회사의 크기에 반드시 비례하지 않는다는 것을 확인할 수 있었다.

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편의점 PB상품의 차별화 전략에 대한 연구: BGF 리테일을 중심으로 (Study on Differentiation Strategies of Private Brand Product in Convenience Store: Focused on BGF Retail)

  • 김소형
    • 유통과학연구
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    • 제15권8호
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    • pp.55-64
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    • 2017
  • Purpose - PB products at convenience stores take up about 20% of all products, and strategies for differentiation from other companies and brand image building are very important. This study would investigate the strategy for differentiating PB products and successful brand building strategy, focusing on BGF Retail that is operating 'CU', the leader in the convenience store industry in Korea. Research design, data, and methodology - This study would attempt to make an exploratory approach to PB products limited to those in convenience stores. As a research subject, this study chose BGF Retail, the operator of CU, which is the leader in the convenience store industry in Korea and chose the case study method in order to examine the strategy for differentiating PB products in convenience stores more in depth. For this purpose, this study collected materials such as papers, newspaper articles and various reports on convenience store-related PB products and conducted an in-depth study including more practical contents through an interview with CU workers. Results - CU pursued the diversity of PB products and has had the diversity of products, more than 120 kinds. It founded a product research institute and has been in charge of the differentiation strategy from planning products to launching them. Changing the target layer of consumers to those in middle age of the 40s-50s, it succeeded in the strategy expanding the consumer class. In the long run, despite it changed the name of the company, it has built a successful image, and both revenue and operating profit have continuously grown up. Conclusions - In results, CU has reset the changing main target population, and the product research institute succeeded in the innovation of products, reflecting new trends the customers want. Through this study, the practical implications could be provided for competitors.

소매업태 용어 통일화에 대한 소고 (A Note on the Unification on Retail Trade Terminology)

  • 권오철;김진성;김판준;김판진;김홍섭;남궁석;박영근;박철주;박형진;윤명길;이장환;황화철;김유오
    • 유통과학연구
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    • 제5권2호
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    • pp.5-16
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    • 2007
  • 본 연구의 목적은 소매업태 용어 통일화에 대해 알아보는 것이다. 이를 통해 소매 비즈니스 영역의 용어에 대한 혼란을 방지하고자 하였다. 또한 국내 소매업태의 적절하도록 용어정의에 대한 정리를 하고자 한다. 본 연구는 한국유통과학회 산하 유통학정의위원회 책임 하에 이루어졌다. 용어들은 백화점, 슈퍼마켓, 전문점, 편의점, 드럭스토어, 무점포 소매, 할인점, 쇼핑센터, 상점가, 시장과 함께 정의하였다.

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한국, 영국, 스페인의 소매금융 국제비교 - 바젤 II와 경기순응성을 중심으로 - (International Comparison of Retail Banking in Korea, U.K, and Spain - Based on Basel II and rocyclicality -)

  • 정기웅
    • 국제지역연구
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    • 제12권3호
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    • pp.217-239
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    • 2008
  • 본 논문의 목적은 영국, 스페인의 연구결과를 바탕으로 바젤 II의 도입에 따라 한국에서도 경기순응성이 존재할 것인가에 대해 분석하는 것이다. 소매금융자료의 제약으로 한국의 경우 자기자본비율의 분모에 해당하는 위험가중자산과 경기순응성간의 상관관계, 그리고 자기자본비율과 경기순환간의 상관관계를 토대로 분석한 결과 경기순응성이 나타날 가능성이 높은 것으로 판단된다. 그러나 한국의 경우 이와 같은 거시적 변수의 추세만을 가지고 자기자본의 경기순응성을 판단하는 것은 한계가 있다. 앞으로 소매금융에 대한 분석자료가 더 많이 축적될 경우 영국이나 스페인의 경우와 같이 보다 더 체계적인 분석모형을 이용하여 판단해야 할 것이다. 마지막으로 정책적 시사점을 유도하기 위해 필요자기자본의 산출과정(Pillar I), 감독기관의 점검과정(Pillar II), 그리고 시장규율(Pillar III)에 대해 살펴보았다.

섬유(纖維)패션산업(産業)의 공급(供給)사슬관리(管理) (Supply Chain Management of Textile Fashion Industry)

  • 신상수
    • 패션비즈니스
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    • 제11권4호
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    • pp.221-231
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    • 2007
  • SCM system is required inter-industrial cooperation as well as inter-organizational cooperation. It means not only standardization of inter-organization but also standardization of inter-industry. SCM makes possible one circulation from fiber to retail industry in the respects of information and product flows. QR is the SCM of textile apparel industry, which satisfy customer need with least cost and maximum profit. Customer-oriented supply chain system focused on information sharing, cost reduction, inventory control, lead time reduction, quick response on customer demand. How we can measure the performance of successful SCM is issued on the approach of Balanced Scorecard which evaluates 4 perspectives such as customer perspective, internal business perspective, financial perspective, and innovation and learning perspective. This can project the blueprint of textile fashion business to right direction with vision.

선진국 중소소매업 정책에 관한 연구(I) (A Study on the Policy of Small and Medium Retail business in Advanced Country(I))

  • 김유오;이민권;윤명길
    • 유통과학연구
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    • 제3권2호
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    • pp.77-99
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    • 2005
  • In the business environment which enclosed the domestic small and d medium distribution industry, and a business sign of recovery, reduction of income, job insecurity, and a national pension an aging society - positive exhibition of the large-sized store in comparison with the low personal consumption depended uneasy and deregulation, and consumer needs progress of individualization diversification it is ultimately faced with a difficult situation. Therefore the seen research examine the various range of a circulation policy through precedence research. It is going to consider and see the influence which the circulation regulation means of the purpose of large-sized store regulation and a major power is compared, and regulation.

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경기변동과 주택형태별 수익률에 관한 소고(小考) (The Cross-Sectional Dispersion of Housing and Business Cycle)

  • 김종권
    • 대한안전경영과학회:학술대회논문집
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    • 대한안전경영과학회 2009년도 춘계학술대회
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    • pp.305-308
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    • 2009
  • According to the returns of Housing and business cycle over the period 1992 to 2007, it is a measure of the total volatility faced by investors in Housing properties. First, it isn't a distinct difference from business cycle contrary to U.S. Second, the rise of purchase price in total apartments moves up the consumer price index. According to the cross-sectional dispersion of returns and growth in net operating income (NOI) of apartments, industrial, retail and office properties using panel data for U.S. metropolitan areas over the period 1986 to 2002, it is a measure of the total volatility faced by investors in commercial real estate. To the extent that most of that volatility is difficult to diversify, cross-sectional dispersion may be an appropriate measure of risk.

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Color Assortment Decision Factors Considered by Women's Clothing Merchandisers in Korea & United States

  • Kang, Keang-Young
    • 패션비즈니스
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    • 제12권6호
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    • pp.34-45
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    • 2008
  • This research was designed to find decision factors through color assortment planning process by Korean women's clothing merchandisers and to look for if there exists difference with American women's clothing merchandisers. A merchandise assortment is a collection of various quantities of styles, colors, sizes, and prices of related merchandise, usually grouped under one classification within a department. The subjects were 20 women's clothing merchandisers who work for clothing retail stores from 5 to 22 years in US and Korea. The authoring process was done for qualitative data analysis. The decision factors of color assortment planning were identified with four stages; information search, qualitative evaluation, quantitative evaluation, and selection. There were differences of color assortment decision factors due to different business types, business sizes, fashion-ability, sourcing ways, and merchandise turnover. Noticeable color assortment decision factor differences caused by country difference were not found except considering the target market ethnicity and skin color in US market. Korea merchandisers seem to be more sensitive to present sales data usages and spot order availability in color assortments because of more local production use than American merchandisers.

국내 유통진흥정책과 유통조정정책에 대한 고찰 (A Study on the Korea Distribution Promotion Policy and Adjustment Policy)

  • 김대윤;권승구
    • 유통과학연구
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    • 제11권4호
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    • pp.89-97
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    • 2013
  • Purpose - The purpose of this study is to systematically review the background of the Korean distribution promotion policy and distribution adjustment policies along with related regulations and policies. Research design, data, and methodology - Domestic distribution policy and relevant laws were examined through a review of existing research literature. The results of the development process of the domestic distribution policy, promotion policies, and adjustment policies are summarized below. Results - The results are summarized as follows. First, the purpose of the development of the domestic distribution promotion policy was to strengthen the competitiveness of the small and medium business industry through structural advancement of the small and medium industry. By expanding the managerial base for the small and medium industry, a new balance could be created in the national economy. There was a requirement for an early assistance policy for small and medium businesses as a base of these businesses in the distribution industry developed from their original model of catering to a traditional market of retail shops. Since 1996, there was a need for this early assistance policy due to the expansion and rapid growth of large scale stores causing a change in the consumption pattern for distribution markets and the decline of large enterprises. Second, the government supports small and medium business distribution through distribution promotion policies by supporting an organization promoting small business and supporting innovation in the distribution system. Third, in 1961 a business mediation system was established to protect small and medium industries. The Small and Medium Business Administration advises conglomerates to postpone acquisitions, restrain expansion of the business, or to reduce business scale if small businesses undergo an adverse effect such as decreasing demand because large companies are expanding into their areas. Fourth, the Distribution Adjustment Policy managed large-scale store regulation as follows: ① limitation on construction by urban planning ordinance, ② limitation on location based on traffic impact assessments, ③ regulation based on business guidelines by chiefs of autonomous bodies, ④ regulation on mandatory holidays and limitation of business hours. This large-scale store regulation is a policy introduced by authority to increase competitiveness of small and medium business distribution by the government. Conclusions - As discussed in this study, the distribution promotion policy and distribution adjustment policy are government distribution policies focused on the protection of the small and medium distribution businesses. This study is timely, since it was planned when the strengthening of the revisions of the Distribution Industry Development Act, aimed to protect small and medium retailers and merchants, was under discussion. The significance of this study is that it offers insights for the development of new policies in the future and an opportunity to consider the background of the distribution policy by the government.

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