• 제목/요약/키워드: Restaurant Service Industry

검색결과 273건 처리시간 0.023초

A study on the Regulatory Environment of the French Distribution Industry and the Intermarche's Management strategies

  • Choi, In-Sik;Lee, Sang-Youn
    • 산경연구논집
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    • 제3권1호
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    • pp.7-16
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    • 2012
  • Despite the enforcement of SSM control laws such as 'the Law of Developing the Distribution Industry (LDDI)' and 'the Law of Promoting Mutual Cooperation between Large and Small/medium Enterprises (LPMC)' stipulating the business adjustment system, the number of super-supermarkets (SSMs) has ever been expanding in Korea. In France, however, Super Centers are being regulated most strongly and directly in the whole Europe viewing that there is not a single SSM in Paris, which is emphasized to be the outcome from French government's regulation exerted on the opening of large scale retail stores. In France, the authority to approve store opening is deeply centralized and the store opening regulation is a socio-economic regulation driven by economic laws whereas EU strongly regulates the distribution industry. To control the French distribution industry, such seven laws and regulations as Commission départementale d'urbanisme commercial guidelines (CDLIC) (1969), the Royer Law (1973), the Doubin Law (1990), the Sapin Law (1993), the Raffarin Law (1996), solidarite et renouvellement urbains (SRU) (2000), and Loi de modernisation de l'économie (LME) (2009) have been promulgated one by one since the amendment of the Fontanet guidelines, through which commercial adjustment laws and regulations have been complemented and reinforced while regulatory measures have been taken. Even in the course of forming such strong regulatory laws, InterMarche, the largest supermarket chain in France, has been in existence as a global enterprise specialized in retail distribution with over 4,000 stores in Europe. InterMarche's business can be divided largely into two segments of food and non-food. As a supermarket chain, InterMarche's food segment has 2,300 stores in Europe and as a hard-discounter store chain in France, Netto has 420 stores. Restaumarch is a chain of traditional family restaurants and the steak house restaurant chain of Poivre Rouge has 4 restaurants currently. In addition, there are others like Ecomarche which is a supermarket chain for small and medium cities. In the non-food segment, the DIY and gardening chain of Bricomarche has a total of 620 stores in Europe. And the car-related chain of Roady has a total of 158 stores in Europe. There is the clothing chain of Veti as well. In view of InterMarche's management strategies, since its distribution strategy is to sell goods at cheap prices, buying goods cheap only is not enough. In other words, in order to sell goods cheap, it is all important to buy goods cheap, manage them cheap, systemize them cheap, and transport them cheap. In quality assurance, InterMarche has guaranteed the purchase safety for consumers by providing its own private brand products. InterMarche has 90 private brands of its own, thus being the retailer with the largest number of distributor brands in France. In view of its IT service strategy, InterMarche is utilizing a high performance IT system so as to obtainas much of the market information as possible and also to find out the best locations for opening stores. In its global expansion strategy of international alliance, InterMarche has established the ALDIS group together with the distribution enterprises of both Spain and Germany in order to expand its food purchase, whereas in the non-food segment, it has established the ARENA group in alliance with 11 international distribution enterprises. Such strategies of InterMarche have been intended to find out the consumer needs for both price and quality of goods and to secure the purchase and supply networks which are closely localized. It is necessary to cope promptly with the constantly changing circumstances through being unified with relevant regions and by providing diversified customer services as well. In view of the InterMarche's positive policy for promoting local partnerships as well as the assistance for enhancing the local economic structure, implications are existing for those retail distributors of our country.

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일반음식점 신규영업주의 위생관리지식 및 위생행정에 대한 태도 (Knowledge and Attitude toward Restaurant-Related Sanitation of New Restaurateurs)

  • 김선택;박재용;감신;한창현
    • 보건교육건강증진학회지
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    • 제15권1호
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    • pp.79-95
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    • 1998
  • The purpose of this study was to investigate the sanitation affairs of general restaurants. The questionnaire survey on the attitude and knowledge toward sanitation, the attitude for sanitary administration and the sanitary education was conducted against new 600 restaurateurs who were educated from June 20 to July 11, 1996, at the administration hall's division of Kyungsangbook-do in charge of food industry that offered regular sanitary education to new restaurateurs annually. And the visit survey on sanitary practice was also conducted over 93 restaurateurs who obtained the commercial license for food service business. The findings from the survey were as follows; In regard to food sanitation, some 87.1 to 88.3% got the right knowledge about the reason and precaution of food poisoning, food's frozen or cold-storage, and the disposal of products after expiration of validity term. But it was about 20.8% to 50.0% who knew right about major precaution, storage temperature in refrigerator, fermented milk product's storage temperature and validity term. There was therefore a necessity for education in food sanitation. 38.2% of the subjects placed an emphasis on sanitary storage of foodstuffs as the most important thing in sanitary management. 33.8% emphasized cooking sanitation. The environmental sanitation was counted as the most important thing by 19.2%, and personal sanitation of worker was counted by 8.8%. There was differences in what they thought the most important thing was, according to the respondent's educational level and cooker. 86.6% replied it necessary to improve the sanitary level. The respondents who were younger or had better educational level emphasized more the need for it. Concerning health examination, 90.2% replied it necessary. 81.4% answered the reason was because there was a potentiality Quests might be infected with contagious disease. 78.5% pointed the need for sanitary education, but respondents with higher educational level less emphasized its needs. As the reason for poor sanitation, restaurateur's poor awareness about it was most frequently pointed out, by 46.9%. Cooking sanitation was most frequently counted, by 38.5%, as the first thing to be improved. As the most critical point in sanitary education, 34.5% indicated food's sanitary Quality control 30.9% mentioned sanitary treatment of kitchen facilities and peripheral environment, and 27.1% emphasized the summary of the general food sanitation. 77.7% answered to correct immediately in case of violating the Food Hygiene Law, and 12.0% replied to correct in the same case if they would get the order from public official or administrative action would be taken. Respondents with higher educational level answered more to correct immediately. What they wanted the government office to do toward sanitary improvement was a fund aid an facilities and management which was pointed out by 38.9%, a periodical sanitary education by 26.3% and a on-the-spot guidance of sanitary officials by 22.3%. In view of the food service business's sanitary practice, the rate of wearing a sanitary clothes was 32.9% in city and 35.0% in county. The rate of hand-washing without soap or non-washing at cooking was 73.9%, 85%, respectively. The rate of personnel sanitation was 34.2% in city and 50.0% in county. These things indicated the sanitation was not well practiced. To improve the poor sanitary conditions of the food service businesses, it is recommended to offer institutional backing and financial aid from administrative office, and encourage restaurateurs to take pride in their job. and conduct the sanitary education effectively by sanitary education institution.

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신규 일반음식점 영업자의 위생관리 지식 및 태도 (Knowledge and Attitude on the Restaurant-Related Sanitation of New Restaurateurs)

  • 박기홍;손석준
    • 농촌의학ㆍ지역보건
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    • 제31권1호
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    • pp.21-34
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    • 2006
  • 식품위생에 관한 지식은 식중독의 예방여부, 냉동 냉장식품 보관법, 유통기한 경과 제품처리에 대해서는 조사대상의 87.9%-94.4% 정도가 정확히 알고 있었으나, 식중독의 원인 주요 예방법, 냉장고 보관온도에 대해서는 조사대상의 56.0%-63.0% 정도가 바르게 알고 있었다. 위생지식에 대한 정답률이 낮은 남성, 40대 이외의 연령층, 학력이 낮은, 종업원이 음식조리자인 경우에 대한 지속적인 위생교육이 필요 필요할 것으로 생각되고, 위생교육 미이수자가 위생지식에 대한 정답률이 높은 것으로 보아 교육내용 방법에 대한 개선이 필요하겠다. 위생수준 개선의 필요성에 대해서는 조사대상의 83.6%가, 건강진단의 필요성에 대해서는 조사대상의 78.6%가, 위생교육의 필요성에 대해서는 조사대상의 76.4%가 필요하다고 응답하였다. 위생수준이 미흡한 이유로 영업주의 위생의식이 미흡하여서가 조사대상의 71.6%로 가장 높았고, 개선해야 될 분야에는 업소시설 등 환경위생이 조사대상의 36.7%로 가장 높았다. 위생교육에서 가장 필요한 교육내용으로는 조사대상의 35.7%가 음식의 위생적 품질관리라고 하였고, 29.5%가 전반적인 식품위생의 개요라고 하였으며, 17.7%는 주변환경 및 주방시설의 위생적 취급이라고 응답하였다. 식품위생법 위반시 조사대상의 81.0%는 즉시 시정한다고 응답하였으며, 학력이 높을수록 즉시 시정하겠다는 응답이 많았다. 위생개선을 의해 행정기관에 바라는 점은 조사대상의 73.2%가 시설 및 운영자금지원을 지적하였고, 주기적인 위생교육이 19.3%, 위생공무원의 현지지도가 6.2%였다. 위생실천 실태에서는 위생복 착용률은 31.1%였으며, 조리시에 손을 씻지 않거나 그냥 물로만 씻는 경우가 각각 3.2%, 36.2%였고, 개인위생을 잘 준수한다는 43.7%로서 실천이 제대로 되지 않는 것으로 조사되었다. 이상의 결과로 미흡한 식품접객업소의 위생상태 개선을 위해서는 행정기관의 제도적 보완과 금융지원, 영업주의 직업에 대한 자긍심고취, 위생교육기관의 실효성 있는 위생교육프로그램의 개발 및 교육이 집중적으로 이루어져야 할 것으로 사료된다.

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