• Title/Summary/Keyword: Regional Satisfaction

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Factors Affecting Health Services Satisfaction of Cancer Patients in University Hospitals (대학병원 암환자의 의료서비스 만족도에 영향을 미치는 요인)

  • Yang, Jong-Hyun;Cho, Young-Ha;Chang, Dong-Min
    • Journal of Digital Convergence
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    • v.10 no.6
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    • pp.321-329
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    • 2012
  • The purpose of this study is to analyze the factors that satisfy health services of cancer patients in university hospitals. 420 cancer patients who had visited hospitals in the capital and regional area were selected for this study. The data was collected through questionnaire survey along with a face-to-face interview from March. 21 to March. 30, 2011. This major findings of this research are as follows. First, satisfaction of cancer patients regarding health services is determined by the quality, kindness and detailed explanation of medical team. Second, health services satisfaction of cancer patients is strongly related to good convenience facilities and up-to-date medical equipments. Third, satisfaction of cancer patients regarding health services was statistically proved to have no significant relation to easy accessibility of hospital. Therefore, it is very important for university hospitals to improve quality of medical staff such as ability, kindness and detailed explanation of doctor, offer good convenience facilities and the most advanced equipments. It is expected that the outcomes of this study will contribute to the satisfaction improvement for cancer patients in university hospitals.

A Study on the Consumption Patterns, the Importance of Product Properties, and the Satisfaction Levels of Blackberry and Mulberry Fruit Beverage Products in the Jeonbuk Area (전북지역 복분자와 오디 음료 제품의 구매실태 및 제품 속성의 중요도와 만족도 비교)

  • Yang, Hyang-Sook;Rho, Jeong-Ok
    • Journal of the Korean Home Economics Association
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    • v.49 no.10
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    • pp.29-37
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    • 2011
  • The principal objective of this study was to evaluate the consumption patterns, the importance of product properties, and the satisfaction levels of blackberry and mulberry fruit beverage products(BMBPs) in the Jeonbuk area, Korea. Self-administered questionnaires were collected from 294 customers(male 40.8%, female 59.2%) residing at Jeonju in Jeonbuk area. Descriptive and comparative statistical analyses were completed using SPSS PC program(version 19.0). Approximately, 61.6% of participants consumed BMBPs 1-2times a year. Only 1.7% of participants consumed BMBPs everyday. The main information source about BMBPs was 'families/friends'. About 58.8% of participants responded that the main reason for purchasing BMBPs was 'for health'. The result indicated the overall importance level(3.94) was higher than the satisfaction level(3.41)(p < .001). The importance and satisfaction levels of the older group (50's) were significantly higher than the levels of younger group(20-30's)(p < .01 ; p < .05). According to the IPA(Importance-Performance Anslysis), 'price' and 'credibility' of companies were the most important properties that had to be changed as soon as possible to increase satisfaction with BMBPs. Therefore, to increase BMBPs'-consumption, quality improvements on these products through cooperation between BMBPscompanies, the regional government, and research institutions are necessary.

Nutrient Intake of the Rural Elderly Living in Kyungnam -Focusing on Health and Aging Status, and Life-Satisfaction- (경남 일부지역 농촌노인의 영양섭취조사 -건강과 노화상태 및 생활만족도를 중심으로 -)

  • 이경혜;박미영
    • Korean Journal of Community Nutrition
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    • v.6 no.5
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    • pp.773-788
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    • 2001
  • The purpose of this study was to investigate the difference in nutrient intake according to the level of self-perception of health status, aging status and life satisfaction of the rural elderly. The factors for the study were surveyed by interview method. The subjects were 270 people(71 male, 129 female) aged over 65 years(73.5 $\pm$ 5.6ys) in the Ham-an area. The obtained results as follows : By evaluation of self-perception of health status, 57.5% of subjects answered they are in a bad health condition. The 91.5% of subjects had diseases(rheumatitis & arthritis 31.4%, cardiovascular disease 20.2%, gastric disease 10.2%). The women had more diseases than the men(p < 0.01). The subjects took medical treatment in private hospital(40.5%) and public health centers(35.0%). The men showed better level of aging status(p < 0.001) and life satisfaction index(p < 0.01) than the worsen. Living with spouse influenced the aging status(p < 0.05) and the more pocket money influenced life satisfaction(p < 0.05) and aging status(p < 0.05). The elderly who eat regularly 3 times a day(p < 0.05) and have a good appetite(p < 0.001) appeared to have positive effect on the self perception of health status and aging status. An increasing level of the self-perception of health status and regular exercise worked to improve aging status(p < 0.001). The habits of smoking and alcohol drinking, however had no effect on any index. The self-perception of health status affected the nutrient intake, but only in female elderly. The aging status and the life satisfaction index related overall positively to the intake of nutrients. In conclusion, the study shows that gender did influence nutrient intake in the elderly. The women who live alone rated lowest in social resources and health condition therefore their nutrient intake was also extremely in deficit. For successful aging, a program for rural elderly is needed, i.e. actions to provide minimum economic life, food delivery and psychological/physical health care through regional public health centers.

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The Causal Relationship of Health Service Quality, Satisfaction, Intention to Revisit and Intention to Recommend Perceived by Health Center Visitors (보건소 이용자가 인지하는 보건의료서비스 질, 만족도, 재이용의사 및 타인권유 의향간의 인과관계분석)

  • Park, Jae San
    • Health Policy and Management
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    • v.15 no.3
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    • pp.60-78
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    • 2005
  • The main objective of this study is to define the nature of the patient service quality of Health Centers, and based on that, to examine the causal relationship of Health Center visitor's perceived service quality with overall satisfaction, intention to revisit and intention to recommend. Data are collected on the basis of the second field survey of '3rd Regional Health Care Planning' operated by the Ministry of Health and Welfare(MOHW). In this study, the 24 patient satisfaction questions are used as outcome indicators. The samples are 3,091 patients who visited 68 Health Centers. The reliability and validity of patient service quality items was evaluated. Finally, the Structural Equation Modeling(SEM) analysis was conducted to find a causal relationship of service quality, patient satisfaction, intention to revisit and intention to recommend. This study shows firstly, the dimension of patient service quality was categorized into 3 dimensions, that is, facilities and environment, staff kindness, and convenience of utilization process. Secondly, the reliability and validity of patient service quality items was satisfied. Lastly, the total effect of convenience of utilization process factor on satisfaction(path coefficients=1.721), intention to revisit(0.843) and intention to recommend(0.696) is more higher than other variables. These findings imply that the quality of various services concerning convenience of utilization process at Health Centers should be improved to satisfy the health need of community people and improve the service quality of Health Centers.

The Life Satisfaction Analysis of Middle School Students Using Korean Children and Youth Panel Survey Data (한국아동·청소년패널조사 데이터를 이용한 중학생 삶의 만족도 분석)

  • An, Ji-Hye;Yun, You-Dong;Lim, Heui-Seok
    • Journal of Digital Convergence
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    • v.14 no.2
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    • pp.197-208
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    • 2016
  • In this paper, data mining regression analysis and decision tree analysis techniques were used to analyze factors affecting the life satisfaction of middle school students. For this purpose, we analyzed Korean Children and Youth Panel Survey(KCYPS) data. As results, the common influencing factors to the life satisfaction were derived from regression analysis. Those factors are self-esteem, depression, total grade satisfaction, regional community awareness, career identity, annual delinquency damage experience, siblings' factors, trust, behavioral control, and concentration. Based on the result described by decision tree analysis, the factors that indicate a significant impact on the life satisfaction of middle school students were self-esteem, depression, career identity and attention factor.

Selection attributes importance and satisfaction for research on the development of the Baekdudaegan (백두대간권 개발을 위한 여행지 선택속성 중요도와 만족도에 관한 연구)

  • Kim, Tae-Dong;Koo, Jee-Hyun;Lee, Seok-Jun;Choi, A-Reum
    • Journal of Digital Convergence
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    • v.14 no.2
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    • pp.19-30
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    • 2016
  • Domestic and foreign tourists to visit the Baekdudaegan are increasing every year. The purpose of this study is to promote regional development in the Baekdudaegan and to improve the satisfaction of the people who visit the Baekdudaegan area recognized in underdeveloped area. It surveyed the age of 19 years old. Analysis of the factors of selection attributes importance and satisfaction, and the group was separated through cluster analysis. It analyzed a significant difference in the degree of revisit intention and intention of recommendation by cluster groups. They were divided into four groups, according to the selection attributes importance and satisfaction. Groups showed significant differences in the degree of revisit intention and intention of recommendation. The environment elements importance and satisfaction have affected revisit intention and intention of recommendation. It has found out that environment elements have an important factor in selecting the destination and these selection attributes satisfactions have a positive influence on future behavior intention.

The Effect of Active Aging on the Life Satisfaction in Elderly People (고령자의 활동적 노화가 삶의 만족도에 미치는 영향요인)

  • Yu, Chae-nam
    • 한국노년학
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    • v.36 no.4
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    • pp.1075-1088
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    • 2016
  • This study aimed to identify the effect of the active aging on life satisfaction and present an improvement strategies to increase life satisfaction in elderly people. Active aging is divide into three aspects; health, participation and security. The subjects were people older than 55 years who were enrolled in Korean Retirement and Income Study. The influencing effect was analyzed by a hierarchial regression. Key factors associated with active aging influencing life satisfaction were subjective health, mental health, participation in the labor market, income, and housing while subjective health was a determinant factor that best describes the effect of the active aging on life satisfaction. On the basis of above result, this study suggests that there needs to be an effort in improvement of physical and mental health, participation in the labor market, and housing at national and regional levels.

The Relationship between Subjective Happiness and Satisfaction of Social Sustainability in Residential Environment (주거환경의 사회적 지속가능성 만족도와 주관적 행복감과의 관계)

  • Shin, Hwa-Kyoung;Jo, In-Sook
    • Journal of the Korean housing association
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    • v.26 no.2
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    • pp.57-66
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    • 2015
  • The purpose of the study was to find out the relationship between subjective happiness and satisfaction of social sustainability in residential environment. The data for the analysis were collected through questionnaire survey method from October 29 to November 10, 2013, and the sample consisted of 338 residents living in Seoul and Gyeonggi-Do province. The social sustianability was composed of locality, communality and organism. Locality composed of historical and cultural reflection of regional identity and of regions. Communality composed of social integration, community program and facilities. Organism composed of employment, self-sufficiency, welfare, population, safety and housing. The findings of the study were as followings: 1) The average of subjective happiness was 3.82 points, over neutral. 2) The social sustainability in residential environment was related with the subjective happiness. 3) In the social sustainability in residential environment, the residents was satisfied with locality and organism, but they was not satisfied with communality.

Factors Influencing Suicidal Ideation According to the Deprivation Indices of Different Regions in Korea

  • Yun-Young Kim;Hyung-Joo Park
    • Journal of Preventive Medicine and Public Health
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    • v.56 no.1
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    • pp.88-94
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    • 2023
  • Objectives: This study examined how deprivation differed by region and the effect those differences had on suicidal ideation among the local population. Methods: Data collected over 10 years (2012-2021) in the Korea Welfare Panel Study were organized into 3 categories: metropolitan, city, and rural. A panel analysis was conducted on the impact of deprivation indices, socio-demographic characteristics, and life satisfaction on suicidal ideation in each category. Results: Income, divorce status, family relationship satisfaction, and medical deprivation had a significant impact on suicidal ideation in metropolitan areas, whereas these variables did not have significant effects in rural areas. In other words, income, family, and medical support were more impactful in city areas. Conclusions: Although the deprivation index was higher in rural areas than in city areas due to an aging population and reduced income levels, the mental health of rural residents was found to be generally better than that of city residents. The possibility that this is related to the strength of relationships within the respective communities should be considered in light of recent discussions on relational welfare.

Comparison of Customer Satisfaction by Type of Foodservices in a Contract Foodservice Company (위탁급식업체의 급식유형별 고객만족도 비교)

  • An, Jeong-Ha;Moon, Hye-Kyung
    • Journal of the Korean Dietetic Association
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    • v.14 no.2
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    • pp.114-126
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    • 2008
  • The purpose of this study was to gauge customers' satisfaction with the hospital, university, factory, and office foodservices from a contracted provider. Importance-performance analysis (IPA) evaluations were conducted. Questionnaires were returned from 1,808 customers in 46 foodservice locations. The average total scores of the importance and performance of seventeen quality characteristics were 4.14 and 3.23, respectively, on 5-point scales. The average total score of gap (gap = performance - importance) was -0.92. Analysis of significant difference according to the type of foodservices revealed that, hospital foodservices had more items with significant high scores than those of other groups in the average total scores concerning importance (p<0.01) and performance (p<0.01). The average total scores of gap showed no significant difference. Significant differences were evident in the food and personal service dimensions, and the scores of hospital foodservices trended significantly higher than those of other groups. Importance-performance analysis (IPA) analyses for hospital foodservice implicate 'variety of menu', 'cleanness of dishes', and 'taste of food' as items requiring prompt attention and improvement.

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