• Title/Summary/Keyword: Rating Criteria

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Effect of Korean Michelin Guide Review Features on Customer Satisfaction Using LIWC

  • KIM, Yoon Ji;KIM, Su Sie;CHA, Seong Soo
    • The Journal of Industrial Distribution & Business
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    • v.14 no.1
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    • pp.21-28
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    • 2023
  • Purpose: This study aims to analysis the difference by Michelin rating in customer satisfaction of restaurant listed in the Korea Michelin Guide. There are opinions that the Michelin Guide's rating system and evaluation criteria are somewhat ambiguous. Research design, data, and methodology: This study collected 145 actual online reviews published on TripAdvisor to examine how the effect of the content attributes of reviews on consumer satisfaction varies according to the Michelin grade. Based on this, two studies were conducted. Study 1 examined the effect of strong and weak positive reviews on consumer satisfaction according to the rating. Study 2 examined the effect of image information on consumer satisfaction. Results: The results revealed that the lower the Michelin rating, the more positive review had a significant effect on consumer satisfaction. The higher the rating, the more image information had an effect on consumer satisfaction. Expectations for Michelin three-star restaurants are higher than those of two-star restaurants, so customers are more likely to be used negatively when writing reviews. Conclusions: Accurate information on Michelin selection criteria should be delivered so as not to form high expectations and not to disappoint. For consumers to be satisfied with the name Michelin, the standards should be stricter.

A Framework of Building Knowledge Representation for Sustainability Rating in BIM

  • Shahaboddin Hashemi Toroghi;Tang-Hung. Nguyen;Jin-Lee. Kim
    • International conference on construction engineering and project management
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    • 2013.01a
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    • pp.437-443
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    • 2013
  • Recently, sustainable building design, a growing field within architectural design, has been emerged in the construction industry as the practice of designing, constructing, and operating facilities in such a manner that their environmental impact, which has become a great concern of construction professionals, can be minimized. A number of different green rating systems have been developed to help assess that a building project is designed and built using strategies intended to minimize or eliminate its impact on the environment. In the United States, the widely accepted national standards for sustainable building design are known as the LEED (Leadership in Energy and Environmental Design) Green Building Rating System. The assessment of sustainability using the LEED green rating system is a challenging and time-consuming work due to its complicated process. In effect, the LEED green rating system awards points for satisfying specified green building criteria into five major categories: sustainable sites, water efficiency, energy and atmosphere, materials and resources, and indoor environmental quality; and sustainability of a project is rated by accumulating scores (100 points maximum) from these five major categories. The sustainability rating process could be accelerated and facilitated by using computer technology such as BIM (Building Information Modeling), an innovative new approach to building design, engineering, and construction management that has been widely used in the construction industry. BIM is defined as a model-based technology linked with a database of project information, which can be accessed, manipulated, and retrieved for construction estimating, scheduling, project management, as well as sustainability rating. This paper will present a framework representing the building knowledge contained in the LEED green building criteria. The proposed building knowledge framework will be implemented into a BIM platform (e.g. Autodesk Revit Architecture) in which sustainability rating of a building design can be automatically performed. The development of the automated sustainability rating system and the results of its implementation will be discussed.

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A Study on the Assessment and Performance Indicator criteria for Repair Convenience of Apartment Building (II) - Public sector - (공동주택 수리용이성 주택 성능등급 인정 실태연구(II) - 공용공간을 중심으로 -)

  • Lim, Seok-Ho;Ji, Jang-Hun;Kim, Soo-Am
    • Journal of the Korean housing association
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    • v.20 no.6
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    • pp.57-65
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    • 2009
  • In Korea, Housing Performance Rating Indication System was first adopted in 2006. Main purpose of the System is on developing criteria which can systematically measure the level of housing performance. Among the five categories of Housing Performance Rating Indication System, Repair Convenience is closely related to Remodeling which has been widely recognized as an alternative to the building reconstruction. Especially, as the actual housing supply level in Korea is reaching almost 100%, it is crucial to expand Long-life Housing through the effective maintenance and management. In addition, consumers should have an access to the performance ratings of apartment buildings on which they can rely on in choosing their own housings. And for construction companies, a performance code enacted by government will provide them with a standard that they can utilize in determining performance level of buildings that they build. This study examines data which has been obtained from the recent application of Housing Performance Rating Indication System and Repair Convenience category is main concern. Findings from the study will provide vital information in improving current Housing Performance Rating Indication System.

A RELIABILITY-BASED CAPACITY RATING OF EXISTING BRIDGES BY INCORPORATING SYSTEM IDENTIFICATION (동특성 추정 기법과 신뢰성 해법에 의한 기설교량의 내하력 판정 방법)

  • Cho, Hyo-Nam;Yun, Chung-Bang
    • Proceedings of the Computational Structural Engineering Institute Conference
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    • 1990.04a
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    • pp.37-43
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    • 1990
  • This paper develops practical models and methods for the assessment of safety and rating of damaged and/or deteriorated bridges by incorporating a system identification technique for the explicit inclusion of the degree of deterioration or damage and of the actual bridge response. And, based on the proposed model, reliability-based rating methods are proposed as LRFR(Load and Resistance Factor Rating) and system reliability-index rating criteria. The proposed limit state model explicitly accounts for the degree of deterioration or damage in terms of the damage and response factors. The damage factor in the paper is proposed as the ratio of the current stiffness to the intact stiffness. Based on the observation and the results of applications to existing bridges, it may be concluded that the proposed rating models, which explicitly account for the uncertainties and the effects of degree of deterioration or damage based on the system identification technique, provide more realistic and consistent safety-assessment and capacity-rating.

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A Preliminary Study on Development of the Evaluation Criteria for Environmental Improvement Effects at the Green Roads Rating System (녹색도로 인증제도의 환경개선효과 평가항목 개발을 위한 기초연구)

  • Kim, Hyun-Woo;Lee, Du-Heon;Park, Jae-Woo;Koo, Jai-Dong
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2012.05a
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    • pp.165-167
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    • 2012
  • The purpose of this study is introduction of social and economic benefits of environmental improvements of Korea green road certification system. Focus of Evaluation Criteria is possibility of quantification on environmental improvements. Proposed evaluation items is noise, air pollution, water quality, ecological and green spaces, waste, and space resistance. The results of this study is expected to be used to support of Green Roads Rating System in korea.

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Application of Evaluation Criteria for Web sites to Sexuality Education (인터넷상의 성교육 사이트 평가기준의 적용)

  • Kang, Nam-Mi;Hyun, Tai-Sun;Lee, Pil-Ryang;Kim, Jin
    • Women's Health Nursing
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    • v.7 no.3
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    • pp.373-381
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    • 2001
  • Web sites on the internet are excellent resources for the younger generation to gain information related to sexuality education. The potential benefits of the information of sexuality education on web sites are obvious. But the information of sexuality education on web sites could also result in potentially negative effects. Yet the quality of the information of sexuality education on web sites is variable and difficult to assess. There is no rating criteria for quality assessment of the information on web sites. The rating criteria for quality assessment of information of sexuality education were investigated and reviewed. Among the criteria, best 15 items to evaluate the information of sexuality education on web sites were selected and identified in this study. 15 items were categorized to reliability ( 3 items ), content ( 6 items ), goal ( 2 items ), design & technology ( 4 items ). This 15-items questionnaires is considered as commonly implementable criteria for the information of sexuality education on web sites in Korean. 20 web sites related to sexualtiy education were evaluated and the results were discussed.

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The Method for Generating Recommended Candidates through Prediction of Multi-Criteria Ratings Using CNN-BiLSTM

  • Kim, Jinah;Park, Junhee;Shin, Minchan;Lee, Jihoon;Moon, Nammee
    • Journal of Information Processing Systems
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    • v.17 no.4
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    • pp.707-720
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    • 2021
  • To improve the accuracy of the recommendation system, multi-criteria recommendation systems have been widely researched. However, it is highly complicated to extract the preferred features of users and items from the data. To this end, subjective indicators, which indicate a user's priorities for personalized recommendations, should be derived. In this study, we propose a method for generating recommendation candidates by predicting multi-criteria ratings from reviews and using them to derive user priorities. Using a deep learning model based on convolutional neural network (CNN) and bidirectional long short-term memory (BiLSTM), multi-criteria prediction ratings were derived from reviews. These ratings were then aggregated to form a linear regression model to predict the overall rating. This model not only predicts the overall rating but also uses the training weights from the layers of the model as the user's priority. Based on this, a new score matrix for recommendation is derived by calculating the similarity between the user and the item according to the criteria, and an item suitable for the user is proposed. The experiment was conducted by collecting the actual "TripAdvisor" dataset. For performance evaluation, the proposed method was compared with a general recommendation system based on singular value decomposition. The results of the experiments demonstrate the high performance of the proposed method.

Nonparametric homogeneity tests of two distributions for credit rating model validation (신용평가모형에서 두 분포함수의 동일성 검정을 위한 비모수적인 검정방법)

  • Hong, Chong-Sun;Kim, Ji-Hoon
    • Journal of the Korean Data and Information Science Society
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    • v.20 no.2
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    • pp.261-272
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    • 2009
  • Kolmogorov-Smirnov (K-S) statistic has been widely used for testing homogeneity of two distributions in the credit rating models. Joseph (2005) used K-S statistic to obtain validation criteria which is most well-known. There are other homogeneity test statistics such as the Cramer-von Mises, Anderson-Darling, and Watson statistics. In this paper, these statistics are introduced and applied to obtain criterion of these statistics by extending Joseph (2005)'s work. Another set of alternative criterion is suggested according to various sample sizes, type a error rates, and the ratios of bads and goods by using the simulated data under the similar situation as real credit rating data. We compare and explore among Joseph's criteria and two sets of the proposed criterion and discuss their applications.

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A Study on Performance Evaluation about Safety Work of Railway Employees using AHP (AHP를 이용한 철도종사자의 안전업무 수행도 평가에 관한 연구)

  • Ryu, Si-Wook
    • Journal of the Korea Safety Management & Science
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    • v.9 no.4
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    • pp.49-56
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    • 2007
  • It is known that human factors account for 80 percent of all railway accidents. To reduce human errors must be the most efficient shortcut to railway safety. For public transportation employees like railway, the more delicate safety management should be executed in individual level. However, there are rarely efforts to improve safety performance of workers who are the subject operating the railway system. This paper develops a hierarchy model to evaluate the human safety performance in railway industry. To evaluate the model, AHP (Analytic Hierarchy Process) methodology is adopted. The hierarchy model is composed of four levels which are objective, two criteria, specific factors of criteria, and rating scales. In addition, since employees for evaluation are over 10, the pairwise comparisons for rating scales are carried out by the absolute measurement. We explore the applicability of AHP to the performance evaluation of railway safety workers by an example and also investigate the changes of alternatives that are railway employees according to the changes of human characteristic which is one of criteria.

Mutual Accreditation of Certification Systems for Apartment Housing - Focused on Green Building Certification Criteria and Good Housing Certification System - (공동주택 관련 인증제도 간 상호 인정 방안 - 친환경건축물인증제도와 주택성능등급표시제도를 중심으로 -)

  • Ahn, Sun Ju;Song, Sang Hoon
    • KIEAE Journal
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    • v.11 no.2
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    • pp.35-44
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    • 2011
  • Many countries have run their own certification systems in order to reduce the environmental loads from buildings. Domestically, various systems are applied according to building types from Building Energy Efficiency Rating System since 2001 to Green Home Construction Standard and Performance since 2009. However, these systems provide the applicants with confusion and waste by exposing them to several systems simultaneously, some of which are mandatory. Therefore, this study aims to ensure the flexibility among those systems and eliminate the possible waste by suggesting mutual accreditation method of evaluation results. To achieve this purpose, firstly, the thirteen similar evaluation items are identified between Housing Performance Grading Indication System and Green Building Rating System. Then, the mutual accreditation method is developed by comparing detailed evaluation criteria and credits for those thirteen items.