• Title/Summary/Keyword: Quality of interaction

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A Study on Difference of Teacher-Child Interaction in Relation to Professionalism Awareness Level and Sensitivity Level of Early Childhood Teacher's : With a Focus on 3~5 year old Homeroom Teacher's (유아교사의 전문성 인식 수준 및 민감성 수준에 따른 교사-유아 상호작용의 차이 : 만 3~5세 담임교사를 중심으로)

  • Jang, Yun Jeong;Hwang, Yoon Sook
    • Korean Journal of Child Education & Care
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    • v.17 no.2
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    • pp.181-203
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    • 2017
  • The purpose of this research is to reveal the difference of teacher-child interaction in relation to professionalism awareness and sensitivity level of early childhood teachers. To this end, we used professionalism awareness, sensitivity, teacher-child interaction as parameters for 226 early childhood teachers in Jeonbuk province. Here are the results : First, we investigated the difference of professionalism awareness, sensitivity, teacher-child interaction in relation to the background of early childhood teachers, and it differs by the age, career, educational level of the teachers. Second, we made group comparison to see the difference of teacher-child interaction depending on professionalism awareness level of teachers, and teachers with high professionalism awareness showed meaningfully higher emotional, verbal, behavioral interaction level than lower group. Third, we made group comparison to see the difference of teacher-child interaction depending on sensitivity level, and teachers of high sensitivity shows meaningfully higher emotional, verbal interaction than lower group. This result could be potential data to ameliorate the quality of teacher-child interaction, and it implies that the improvement of professionalism and sensitivity level could contribute to professional performance capability of teachers.

The Effects of Service Quality on Shopping Value and Repatronage Intention: The Case of Specialty Coffee Shops (서비스 품질이 쇼핑가치와 재이용의도에 미치는 영향: 커피전문점을 중심으로)

  • Cho, Hyun-Jin
    • Journal of Distribution Science
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    • v.10 no.4
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    • pp.21-28
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    • 2012
  • While recent economic stagnation has left consumers dispirited, rapid growth has been seen in the domestic coffee industry recently. With the growth in coffee consumption, a tremendous increase in the number of specialty coffee shops has been seen in the domestic coffee market. The expectation that markets specializing in coffee will continue to grow for a long time will cause existing enterprises to expand their shops and increase the rate of entry of new shops. Intense competition in the domestic coffee market will force companies to create a competitive advantage through differentiated marketing strategies. This paper focuses on how the shopping value and repatronage intention of customers using coffee shops is affected by service quality. Moreover, this paper intends to examine the service quality that is critical for the successful management of relationships and the values that are important to consumers. For these purposes, the discriminative effect of service quality on shopping value was analyzed and the effect of utilitarian and hedonic value on repatronage intention was reviewed. The results of this study are detailed below. First, interaction and outcome quality can positively affect the hedonic value, whereas environment quality is not meaningful for utilitarian value. Considering the relative effect on utilitarian value outcome, the effect of outcome quality is greater than that of interaction. This result shows that the role of outcome quality is most important for improving utilitarian value. Second, outcome and environment quality positively affect hedonic value; however, interaction quality does not meaningfully increase hedonic value. These results indicate that customers recognize hedonic value on the basis of their evaluation of the service outcomes and the background to delivery service. In particular, it was revealed that the relative effect of outcome quality on hedonic value is greater than that of environment quality. Third, both utilitarian value and hedonic value had a positive effect on repatronage intention. The relative influence of the hedonic value is that the shopping value affects the repatronage intention more than the utilitarian value. These results mean that customers recognize coffee shops as spaces for satisfying utilitarian and hedonic values, and they place more importance on the benefits of the emotional experience than functional needs. Finally, this study suggests that output quality is more important than other service factors, and the results of this paper give some implications to the coffee shop industry that customers seek utilitarian needs based on economic value and place more weight on hedonic value, such as that offered by relationship media.

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Improvement of Coated Paper Properties by Surface Sizing with Cationic Polymers (양성고분자를 이용한 표면사이징을 통한 도공지의 물성 개선)

  • 전대구;이학래
    • Journal of Korea Technical Association of The Pulp and Paper Industry
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    • v.35 no.3
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    • pp.21-28
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    • 2003
  • It is essential to use base papers having proper surface characteristics in coating operation for improving coated paper quality and coater runnability. To fulfill these purposes surface sizing of coating base stock with anionic oxidized starch is commonly practiced. It is suggested that use of cationic starch for surface sizing rather than conventional oxidized starch will improve coated paper quality since cationic starch penetrates less into paper structure because of its strong electrostatic interaction with anionically charged paper surface. Strong interaction of cationic surface sizing starch with anionic coating color is expected to promote rapid immobilization of the coating color and improve coating holdout and optical property. The immediate objective of this study was to examine the influence of surface sizing starches on the properties of coated papers. Structural characteristics of the coatings formed on the substrate surface sized with cationic and anionic starches were examined. To enhance the efficiency of cationic surface sizing starch on coated paper properties, strongly charged cationic polymers were added to the surface sizing starch and its effect on coated paper properties was evaluated. Results showed that opacity and light scattering coefficient of coated paper were higher when base paper surface sized with cationic starch was used. Addition of less than 1% of cationic poly-DADMAC to the cationic surface sizing starch improved the opacity of coated paper significantly.

Efficient designs in conjoint analysis (컨조인트 분석에서 효율적인 문항 설계)

  • Chung, Jong Hee;Lim, Yong B.
    • Journal of Korean Society for Quality Management
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    • v.46 no.1
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    • pp.27-38
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    • 2018
  • Purpose: A large number of attributes with mixed levels are often considered in the conjoint analysis. In the cases where attributes have two or three levels, we research on the efficient design of survey questionnaire to estimate all the main effect and two factor interaction effects with a reasonable size of it. Methods: To reduce the number of questions in a questionnaire, the balanced incomplete block mixed level factorial design with minimum aberration was proposed by Lim and Chung (2016). Based on the number of questions and that of the respondents in that design, D-optimality criterion is adopted to find efficient designs where the main effect and two factor interaction effects are estimated. Results: The list of the number of questions and that of the respondents in efficient designs for survey questionnaire are recommended based on the D-efficiency of each design and the proposed selection criteria for the number of both questions and the respondents. By analyzing all the respondents survey data generated by the simulation study, we find the proper model. Conclusion: The proposed methods of designing survey questionnaires seem to perform well in the sense that how often the proper model is found in a simulation study where all the respondents survey data are generated by the simulation model.

Implementation of C-HMI based Real-time Control and Monitoring for Remote Wastewater Reclamation and Reusing System (C-HMI 기반의 원격지 중수도 설비 실시간 제어와 모니터링 구현)

  • Lee, Un-Seon;Park, Man-Gon
    • The Transactions of The Korean Institute of Electrical Engineers
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    • v.62 no.5
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    • pp.717-722
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    • 2013
  • The wastewater reclamation and reusing system has been rising as an alternative of water resource exhaustion that the whole world is experiencing. In order to be able to bring about improvement of the existing wastewater reclamation and reusing system, this research has developed of Conversion-Human Machine Interaction (C-HMI) based real-time control and monitoring system such as a sensor module and gate module, web monitoring system. This system was communication almost-error-free in various environment and situation. As a result, we have achieved our goal that has to doing work correctly as a sensor and gateway module that communication error is less than 0.2% throughout the embodied system and add that it can be easily controled and configured as an interface equipment to a complex sensor of water quality. According to this, the construction of a database capable of analyzing and assessing collection, storage and various elements of reliable water quality and flow rate data can be possible.

The Function Assumed of the Sports Leisure Industry in the Improvement of Living Standards for Senior Citizens

  • KIM, Ji-Hye
    • The Journal of Industrial Distribution & Business
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    • v.14 no.1
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    • pp.1-11
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    • 2023
  • Purpose: The purpose of the current research is to investigate the contribution of the sports and leisure sector to raising elderly citizens' quality of life. Through this investigation, the sport and leisure sector may give seniors a sense of safety and security by creating a safe atmosphere in which they can engage in activities and feel a part of their communities. Research design, data and methodology: Literature data were extracted from previous studies between the role of the sports leisure sector and living quality for senior citizens using a standardized data extraction form by two independent reviewers after articles have been included in the review. Each study's data extraction includes details on the study's design, exposure, outcome metrics, and findings. Results: Based on the qualitative textual approach, the present author had figured out total four Functions assumed as follows: (A) Physical Activity and Exercise, (B) Socialization and Interaction, (C) Opportunities for Learning and Development, and (4) Emotional Wellbeing. Conclusions: All in all, professionals should try to give elders chances for social interaction and peer participation in order to foster a feeling of community and belonging. This might entail setting up groups or leagues for elders to engage in meaningful social activities, like hiking or sports.

A Study on Factors Affecting Chatbot Service Using Intention: Applying Value-based Adoption Model

  • LEE, Sang Jung;PARK, Sang Beom
    • The Journal of Industrial Distribution & Business
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    • v.13 no.8
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    • pp.29-50
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    • 2022
  • Purpose - This study aims to investigate factors affecting Chatbot service acceptance attitude. For wide use of Chatbot service, firms need to find barriers or obstacles for customers, if any, not to use Chatbot service. Research design, data, and methodology - We apply value-based accept model to investigate the quality of Chatbot, to verify the meaning of service value of Chatbot and to find the relationship among variables. To test hypotheses, we conducted survey. We collected 300 questionnaires. SPSS version 2.0 is used. Regression analysis, moderating effect test is conducted. Results - 4 Qualities of Chatbot, Ease of use, Usefulness, Enjoyment, Interaction are affecting acceptance attitude, and 5 service values, only interaction does not affect emotion. Trust, Specialty, Necessity, Social, Emotion moderating Chatbot service to accepting attitude. Regarding moderating effects by personal characteristics and personal tendency, innovation resistance, innovativeness, and social effects are turned to have influence while regulatory focus, construal level does not have moderating force. Also, the auxiliary service like Chatbot service affects customers' evaluation on the main service quality. Conclusions - Service firms adopt Chatbot service for various purposes. The results imply that customers are generally recognize the merits of Chatbot, but there are some barriers such as innovation resistance characteristic especially uncomfortable.

A Study on the Influencing Factors of Smart-Work Performance (스마트워크 환경하의 업무성과에 영향을 미치는 요인에 관한 연구)

  • Kang, Yong-Sik;Kwon, Sun-Dong
    • Journal of Information Technology Applications and Management
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    • v.23 no.1
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    • pp.61-77
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    • 2016
  • This study derived research model about the influencing factors of the successful performance of smart work. Research model is composed of four perspectives: technology perspective like system quality and usage level of information technology, interaction perspective like innovational climate, institutional perspective like personnel evaluation, and individual perspective like self-control. This study collected 155 survey data from K public company and M global software company. As a result of data analysis, all of four perspectives influenced smart work performance. Technology perspective had the strongest effect on smart work performance, the second was institution perspective, the third was interaction perspective, and the last was individual perspective. In conclusion, smart work is not an IT project. We have to reconsider the thinking that just only the introduction of cutting-edge IT increases business performance. Smart work project should be pursued in harmony with institution and climate in the organizational perspective and self-control in the personal perspective. Also, to maximize business performance in smart work environment, organizations should strengthen the positive factors and overcome the negative factors.

Angle-resolved Photoemission Study of Epitaxial Graphene on Cu(111)

  • Lee, Wang-Geun;Jeon, Cheol-Ho;Hwang, Han-Na;Kim, Kwang-S.;Park, Chong-Yun;Hwang, Chan-Cuk
    • Proceedings of the Korean Vacuum Society Conference
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    • 2012.02a
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    • pp.126-126
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    • 2012
  • Copper is considered to be the most promising substrate, especially Cu(111), for the growth of high quality monolayer graphene. Since interactions between graphene and Cu substrates will influence on the orientation, quality, and electrical properties of synthesized graphene, we experimentally determine a weak interfacial interaction between Cu(111) substrate and graphene using angle-resolved photoemission spectroscopy (ARPES). The measurement was conducted from the initial stage to the formation of a graphene monolayer. Graphene growth was initiated along the Cu(111) lattice, and two rotated graphene domains were grown, where no significant differences were observed in the band structure depending on different orientations. The interaction, including electron transfer from the Cu(111) to graphene, was limited between the Shockley state of the Cu(111) surface and the ${\pi}$ bands of graphene. These results provide direct information on the growth behavior and interactions between the Cu(111) and graphene.

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A Research on the Factors affecting the Score of Airport Service Quality(ASQ) Considering the Interaction Between Airport Authority and Subcontractor (공항운영당국과 협력업체와의 상호관계에 있어 공항서비스평가(ASQ) 성과에 미치는 영향요인에 관한 연구)

  • Kim, Kyung Sook;Kim, Kee Woong;Choi, Kun Hee;Bang, Jang Kyu
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.22 no.1
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    • pp.85-94
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    • 2014
  • Incheon international airport has been successful, that is, the winner of Airport Service Quality (ASQ) evaluation performed by ACI(Airport Council International) for nine consecutive years. It goes without saying that such an outstanding performance was made not only by airport authority itself but by the collaboration among subcontractors at Incheon international airport. Since Incheon airport is showing more than 80% of outsourcing rate, it is important to mention and study the roles and functions of subcontractors who has made a major contribution to ASQ performance. According to empirical research in this paper, it was found out service attitude, communication skill and interdependence between airport authority and subcontractors were important factors affecting the ASQ score. It is also analyzed that those independent factors have an impact on ASQ performance through the intermediate factor of trust. As a result, service attitude and interdependence between airport authority and subcontractors have statistically a significant effect to the relational satisfaction and ASQ performance. It could be concluded that trust is significant factor determining the causal relationship among service attitude, communication skill, relational satisfaction and ASQ score.