• 제목/요약/키워드: Quality of Medical Service

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미국, 캐나다, 영국의 재입원율 활용 현황 (Readmission Rate: Experience in USA, Canada and UK)

  • 이상아;주영준;신재용;박은철;이후연
    • 한국의료질향상학회지
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    • 제22권1호
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    • pp.29-37
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    • 2016
  • Readmission which reflects capacity to manage patients and general level of medical services has been known for one of the causes of medical expenditure due to inefficient service. Compared to disease-specific readmission, hospital wide readmission (HWR) is relatively easy to understand, and has merit to get over limitation of collateral medical services assessment; therefore, a growing interest in development and usage of readmission indicator as quality of care indicator focusing on all-disease is detected. In this study, we investigate current state of risk standardized readmission rate indicator used in the United States, the United Kingdom, and Canada, and examine the considerations when using readmission rate as quality indicator in Korea. Differences in risk-adjustment methods were showed among countries. The United States do not control race not to hide socio-demographic factors on readmission. Canada shows differentiation compared to other countries about reflecting community factors. All three-countries utilize readmission rate as monitoring quality of care rather than incentives or penalty due to the fact that readmission rate could not represent the whole quality of hospital and has a limitation at controlling socio-economic factors. Therefore, for usage readmission rate as quality indicator in Korea, preparing readmission classification standard for Korean medical environment and additional methods for acquiring information by using discharge summary is need. Moreover, continued discussion with clinical specialists is needed for obtain clinical reliability and validity.

Implementation of sensor network based health care system for diabetes patient

  • Kim, Jeong-Won
    • Journal of information and communication convergence engineering
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    • 제6권4호
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    • pp.454-458
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    • 2008
  • It can improve human being's life quality that all people can have more convenient medical service under pervasive computing environment. For a pervasive health care application for diabetes patient, we've implemented a health care system, which is composed of three parts. Various sensors monitor both outer and inner environment of human such as temperature, blood pressure, pulse, and glycemic index, etc. These sensors form zigbee based sensor network. And medical information server accumulates sensing values and performs back-end processing. To simply transfer these sensing values to a medical team is a low level's medical service. So, we've designed a new service model based on back propagation neural network for more improved medical service. Our experiments show that a proposed healthcare system can give high level's medical service because it can recognize human's context more concretely.

영양 위험군 입원환자에 대한 영양치료 수행 중재 효과 (The effect of interventions in implementation of nutrition therapy for malnourished inpatients)

  • 배은주;박소희;김정은;심진주;이윤정;김지윤;장영은
    • 한국의료질향상학회지
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    • 제19권1호
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    • pp.44-52
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    • 2013
  • Objectives: Several studies on hospital malnutrition have reported that malnutrition among patients is highly prevalent and that more than 40% of hospitalized patients have nutritional risk factors. The purpose of this study was to assess the implementation of physicians' prescribed nutrition therapy before and after a protocol on nutrition therapy for malnourished inpatients was instituted. Methods: Data regarding the rates of physician implementation of nutritional therapy and the duration of therapy were collected and analyzed using SPSS version 20. Results: The percentages of physicians who prescribed nutrition therapy before and after the protocol was initiated were 47.5% and 74.6%, respectively, which statistically significant with 95% confidence. The rates of therapy lasting less than 24 hours before and after the protocol was in place were 100% and 86.4%, respectively, which was not statistically significant. This result suggests that the improvement activity was not effective. Conclusion : The percentage of physicians who prescribed nutritional therapy based on improved nutritional program was significantly increased. Nutrition therapy for malnourished inpatients can be advanced through this new model.

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의료 질의 법적 관리 (Legal Management of Medical Quality)

  • 조형원
    • 의료법학
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    • 제8권2호
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    • pp.167-193
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    • 2007
  • Medical demand has been increased explosively since health insurance was introduced in 1977. Person has taken a growing interest in increase of medical service supply while that period. We must understand the legal aspects of medical quality management. There have been many legislative efforts for securing the right of patient. Patient's legal right is secured through the declaration of patient's right and all hospital person deal with patients according to the standard and criterion of the declaration of patient's right. The patient's right is set up on a basis of the right to live and the expectation right of patient. It is important to prevent medical accidents because the right of patient's health is violated by medical accident. We must manage well the medical quality to prevent the medical accident. The effort to escalate the medical quality is the best method to decrease the medical dispute. Nowadays a person take a growing interest medical quality. Our government make an effort to secure the medical quality through the legal system to be contained health organization evaluation system.

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서비스 분야에서 인간공학과 인적오류 연구 (Human Errors and Human Factors in Service Delivery Processes: A Literature Review and Future Works)

  • 홍승권
    • 대한인간공학회지
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    • 제30권1호
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    • pp.169-177
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    • 2011
  • The aim of this study is to review previous studies on human errors in the service delivery processes. Service industry is sharply growing in the advanced countries. Many people are looking for something to contribute to the service industry. Although there are many research topics related to service domain that human factors and ergonomics specialists can do contribute, a few researchers are studying such topics. This paper indicated how previous researches on human factors and human errors have addressed the service domain, in order to prompt human factor study on the service domain. A variety of sources were inspected for literature reviews, including books and journals of managements, medicine, psychology, consumer behavior as well as human factor and ergonomics. The characteristics of human errors in the service domain were investigated. Human error studies in several service sectors were summarized such as medical service, automotive service operation, travel agent service and call center service. Until now, human factors community was not much interested in human errors in service domain. However, there is much space to contribute to service domain; human error identification, human error analysis and control of human error. The research of human error in service domain can provide clues to improve service quality. This paper helps to guide to identify human error of service domain and to design service systems.

영리병원도입 정책의 추진경과 (The progress of for-profit hospital related policy)

  • 김철신
    • 대한치과의사협회지
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    • 제49권9호
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    • pp.511-518
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    • 2011
  • Policy of for-profit hospitals permission has provoked debate on how to enhance health care system and medical service industry. The government says that for-profit hospitals could help improve the quality of medical care and develop medical tourism. On the other hand, Medical care related NGO insist that for-profit hospitals will not fix the existing medical problems in Korea, only create new ones. Recently, a type of for-profit hospitals emerged in dentistry and caused much trouble. Accordingly, We try to carefully look at for-profit hospitals related policy and debate.

119구급서비스 품질관리가 병원 전 심정지 환자의 생존율에 미치는 영향 (The Effectiveness of Quality Control of 119 Emergency Medical Services on Survival Rate of Cardiac Arrest Patients)

  • 정은경;윤형완
    • 보건의료산업학회지
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    • 제7권1호
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    • pp.21-34
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    • 2013
  • Hospitals in Korea are enforcing a quality control over 119Emergency Medical Services to increase the survival rate of Out of Hospital Cardiac arrest patients. This study is to analyze the factors that effect the survival rate of Out of hospital Cardiac arrest patients by comparing the results of before and after the quality control enforcement. Cardiac arrest patients can be assorted into pre-decision group and decision group. The study analyzed the survival factors which was based on the adequate use of 119 BLS and ACLS usage rates, response time of 119EMS, qualification of ambulance worker, number of EMS team members, and adequate use of AED according to ECG diagnosis. The analyzation was done over total 1,233 of Cardiac arrest patients from January 1, 2010 to December 31, 2011 After the enforcement of the quality control, the usage of Vital sign check and BLS showed a big difference. Especially, as the usage of ECG showed a significant difference, Shockable rhythm, which is the most important to Cardiac arrest patients, also showed a significant difference. After the enforcement of quality control, the performance of ACLS showed a significant difference in IV. The study showed 119 ambulance workers provided better service in Vital sign and BLS and ACLS after the enforcement of quality control. It is considered a 119 ambulance service effects the survival rate of Cardiac arrest patients. Therefore, it can increase the survival rate and it is necessary to continue a quality control.

의료기관 인증 후 요양병원 종사자의 만족도가 환자의 안전과 질 향상에 미치는 영향 (The Effect of Satisfaction Among Convalescent Hospital Staff Members on Patient Safety and Quality of Care After Medical Institution Certification)

  • 정연자;최성우;박종;한미아
    • 보건의료산업학회지
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    • 제13권3호
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    • pp.39-51
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    • 2019
  • Objectives: This study aimed to investigate the effect of satisfaction among convalescent hospital staff members on patient safety and quality of care after the certification of the medical institution. Methods: A survey was conducted on seven convalescent hospitals in Gwangju, South Jeolla Province, and North Jeolla Province, which were certified as medical institutions for convalescent hospitals by the end of May 2017, The study period lasted from July 24, 2017 to August 22, 2017. Results: There was a statistically significant correlation between staff member satisfaction and patient safety and quality of care (r = 0.586, p<0.001). Regression analysis showed that staff member satisfaction (${\beta}=0.531$, p<0.001) had a statistically significant effect on patient safety and quality of care and showed 46.9% explanatory power. Conclusions: The satisfaction of the convalescent hospital staff after the certification of the medical institution positively affected patient safety and quality of care.

QoS(Quality of Service) 측정 모델을 참조한 스마트헬스케어서비스 소프트웨어 품질만족도 평가체계 (A Study of Smart Healthcare Services Software Quality Satisfaction Rating System based on QoS(Quality of Service) Measurement Model)

  • 노시춘;송은지
    • 한국정보통신학회논문지
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    • 제18권1호
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    • pp.149-154
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    • 2014
  • 품질은 양(Quantity) 이나 질(Quality)로 관찰하여 수치로 측정 할 수 있는 서비스 특성이다. QoS란 트래픽이 통신망에서 전달되면서 예측 가능하면서 동시에 최소한으로 보장되어야할 서비스 요구사항이다. 스마트 의료정보시스템 개발에는 스마트 환경에서 기능적 요구사항과 품질을 만족시켜야 할 목표가 존재한다. 스마트 의료정보시스템의 기능도메인은 Patient Module 도메인, 스마트 환경 도메인, RFID Tag와 리더기 간 동작 도메인, Homecare Station 도메인, Clinical Station 도메인으로 구성된다. 본 연구는 각 도메인에서 수행되는 유헬스 서비스 스마트 기능 품질만족도 평가 방법론을 제시한다. QoS 측정기준은 의료정보의 기능적 요구 사항과 품질 요구사항 별로 구분된다. 품질측정 파라메타는 기능적 요구사항 6개 항목과 20개 세부항목이며 품질 요구사항은 5개항목과 20개 세부항목으로 구성된다. 품질평가를 위해 본 연구는 한국형 스마트 의료 정보 품질평가 매트릭스로 2-factor 평가 방법을 제시한다. 본 연구의 전체적인 품질평가 프레임워크는 모든 스마트 의료정보시스템 개발 시 고려해야 할 의료정보 특유의 품질에 대한 기준을 체계화하고 품질평가 절차를 모델화 한 것이다.

삶의 질 향상을 위한 일상생활환경의 만족도에 관한 연구 - 충남 홍성군을 중심으로 - (A study on the Satisfaction of QOL in Daily Living Environment - in the area of Hongseung-gun -)

  • 박현옥;이한나
    • 한국생활과학회지
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    • 제15권1호
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    • pp.83-93
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    • 2006
  • The purpose of this research is to analyze the perception and satisfaction of QOL (Quality of Life) in daily living activities in the area of Hongseung-gun. The subjects included 467 residents in the area. The results of this study are as follows: First, the factors affecting the satisfaction with daily living activities were three types such as social system & welfare service, living convenience & cultural service, and public administration & medical service. Second, those who are young, females, highly educated, and holding professional jobs showed lower satisfaction of QOL than their counterparts. Lastly, the surveyees were more satisfied with public administration & medical service than social system & welfare service and living convenience & cultural service. The results of this study can be applied to the decision-making of public administration and welfare-policy.

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