• Title/Summary/Keyword: Quality assurance structure

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A Study of Developing Guides for the Construction Site Quality Control of Porous Concrete (투수콘크리트 현장품질관리 지침서 개발에 관한 연구)

  • Ko, Eun-Jung;Goh, Eun-Joo;Seok, Ho-Joong;Lee, Seung-Hyeok
    • Journal of the Korea Institute of Building Construction
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    • v.9 no.3
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    • pp.65-71
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    • 2009
  • General criteria for the quality of porous concrete have not been established yet in Korea. And yet, pavement and construction have been performed. In this paper, guidelines on the construction site quality control of porous concrete were developed in order to establish criteria for resolving the issues and problems of porous concrete, to establish methods for improving poor performance, and to manage porous concrete more systematically. In addition, a guide for the construction site quality control of porous concrete, which was appropriate for reality, was developed by researching several quality control guides and maintenance at construction sites. The guide consists of a total of nine chapters such as Application Range, Overview, the Structure of Porous Concrete, the Design of Package Thickness, Package Materials for Porous Concrete, Construction Methods, Quality Assurance and Inspections, Construction Site Quality Control, and Maintenance. It describes quality control guidelines in all steps such as methods for transporting porous concrete from the factory to the construction site, cautions for construction work at construction sites, maintenance, and management. The Guide for the Construction Site Quality Control of Porous Concrete is expected to ensure the quality of porous concrete, to reduce national costs for quality assurance, and to help ensure the health and safety of Korean people.

Educational Needs of Hospital-based Staff Nurses in Quality Improvement Activities (간호사 질 향상 교육요구도 조사 연구)

  • Hwang Jee-In
    • The Journal of Korean Academic Society of Nursing Education
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    • v.5 no.1
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    • pp.133-141
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    • 1999
  • Recently there are increasing concerns on quality improvement activities related to difficult economic situations, more competitive environment, health professional's emphasis on quality, and customer's needs in health care. The purpose of this study was to identify educational needs in the quality improvement for staff nurses. Study setting was an acute care hospital having more than 1000 bed in Seoul, Korea. The subjects were 40 staff nurses who participated in the first Quality Assurance(QA) inservice education. Data were collected by self-administered questionnaire which consisted of four parts : QA knowledge and attitude(ten items, by five Likert scale), contents of QA education(ten items, by setting the priority), evaluation of the program(structure, time allocation, place, educational method), and general characteristics of respondents (age, duration to work for hospitals etc.) The response rate was 85%(34/40), Most had positive perspective and attitude about QI/QA activities, but 9% had negative impression and knowledge about this activities. Also they'd like to know the plan of hospital-level QI/QA activities, QI/QA current practice, general hospital system, the role of QA specialist and so on. Consequently, for building the quality improvement activities that is customer-focused, coordinated, outcome-oriented, resource-efficient, collaborative in Korea, at first the education about philosophy, theory, and implementation process of QI/QA should be conducted, and then that on QI/QA terminology, quality indicators development, the analysis and presentation of quality-related data and so forth be followed.

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A Decision Making Process for Improving Quality Cost : A Case Study of C&C Product Failure Cost (품질비용 개선을 위한 의사결정 프로세스 연구 : C&C 제품 실패비용 사례 분석)

  • Lee, Dong-Han;Chae, Hwa-Sung
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.33 no.2
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    • pp.162-169
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    • 2010
  • This paper analyzes the difference between theoretical cost of quality and real world cost. Examined are the theoretical cost structure of quality, it's measurement styles, a process based improvement strategy of quality cost, and possible adaptation of decision making concepts in enhancing the cost structure. This study will contribute to the literature in delineating an improvement process of quality cost by adjusting service policy.

Justification on engine information in maritime service portfolio for effective implementation of e-Navigation

  • Lee, Young-Chan;Sim, Myeong-Bo;Hong, Woo-Ram;Lee, Jae-Yeong;Jung, Byung-Gun
    • Journal of Advanced Marine Engineering and Technology
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    • v.39 no.10
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    • pp.1049-1053
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    • 2015
  • This paper proposes to include engine information in Maritime Service Portfolio (MSP) for effective implementation of e-Navigation. Even though engine information is one of most important element to e-Navigation, MSP consists of mainly about navigation and communication information not included engine information. Furthermore, in reality, engine information sent from ship side such as mainly noon report and Planned Maintenance System (PMS) is too limited to make e-Navigation possibly. Therefore, Remote diagnostic structure receiving and sending data of engine information must be included in MSP for implementation of e-Navigation. Also, it has to be designed, and developed by Software Quality Assurance (SQA).

A Study On Order Structure of SERVPERVAL's 5 Dimensions

  • Cho, Yoon-Shik;Lee, Mi-Ock
    • Journal of the Korean Data and Information Science Society
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    • v.18 no.3
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    • pp.705-711
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    • 2007
  • This Paper has adapted SERVPERVAL scale so that hotel manager can use it to determine how customers perceive the service Quality in hotel. A considerable amount of research has focused on the dimensionality of service quality construct. As later found with the generic SERVQUAL, tangible was the most important out of the 5 dimensions. Listed in descending order of importance to hotel customers, the orders of the other 4 dimensions are assurance, reliability, responsiveness, and empathy. But there was order structure in SERVPERVAL's 5 dimensions. Order structure of 5 dimensions is divided by 3 order groups because there was same order among the 5 dimensions.

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Preliminary Study for the Reliability Assurance on Results and Procedure of the Out-pile Mechanical Characterization Test for a Fuel Assembly; Lateral Vibration Test(I) (핵연료 집합체 노외성능시험의 절차와 결과에 대한 신뢰성확보를 위한 예비고찰; 횡방향 진동특성시험(I))

  • Lee, Kang-Hee;Yoon, Kyung-Ho;Kim, Hyung-Kyu
    • Proceedings of the KSME Conference
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    • 2007.05a
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    • pp.1854-1858
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    • 2007
  • The reliability assurance with respect to the test procedure and results of the out-pile mechanical performance test for the nuclear fuel assembly is an essential task to assure the test quality and to get a permission for fuel loading into the commercial reactor core. For the case of vibration test, which is carried out to obtain basic dynamic characteristics of the fuel assembly, proper management and appropriate calibration of instruments and devices used in the test, various efforts to minimize the possible error during the test and signal acquisition process are needed. Additionally, the deep understanding both of the theoretical assumption and simplification cation for the signal processing/modal analysis and of the functions of the devices used in the test were highly required. Finally, to verify the test result to represent the accurate natural characteristics of the structure, the proper correlation analysis between the theoretical and experimental method has to be carried out. In this study, the overall procedure and result of lateral vibration test for the fuel assembly's mechanical characterization were briefly introduced. A series of measures to assure and improve the reliability of the vibration test were discussed.

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Virtual Queue Based QoS Layered Vertical Mapping in Wireless Networks

  • Fang, Shu-Guang;Tang, Ri-Zhao;Dong, Yu-Ning;Zhang, Hui
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.8 no.6
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    • pp.1869-1880
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    • 2014
  • Wireless communication is one of most active areas in modern communication researches, QoS (Quality of Service) assurance is very important for wireless communication systems design, especially for applications such as streaming video etc., which requires strict QoS assurance. The modern wireless networks multi-layer protocol stack structure results in QoS metrics layered and acting in cascade and QoS metrics vertical mapping between protocol layers. Based on virtual buffer between protocol layers and queuing technology, a unified layered QoS mapping framework is proposed in this paper, in which we first propose virtual queue concept, give a novelty united neighboring protocol layers QoS metric mapping framework, and analysis method based on dicerete-time Markov chain, and numerical results show that our proposed framework represents a significant improvement over previous model.

A Study on Correlation between the CMMI SPs and GPs at Maturity Levels 2 and 3

  • Lee, Min Jae;Rhew, Sung-Yul
    • Journal of the Korean Society of Systems Engineering
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    • v.7 no.1
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    • pp.9-21
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    • 2011
  • Assuming that the Capability Maturity Model Integration for Development v1.2 (CMMI) could be applied to an organization more effectively if the content similarities among practices were improved in terms of structure and composition, this paper presents the analysis of the correlations between the CMMI Specific Practices (SP) and Generic Practices (GP) for the Maturity Level 2 and 3 Process Areas using the Chi-square independence test. According to the analysis, a 22.2% correlation was observed. To minimize the problem of repeatedly applying similarities, 6 GPs that are highly correlated with the SPs were grouped together. Then, three different improvement plans: 1) development of a standard template-based project plan, 2) establishment of a configuration management system based on open source software to control work products and leverage experience, and 3) establishment of project assurance through an independent quality assurance-based organization and intensive review by higher-level management - were defined.

A Study on the Quality Determinant Factors of User-Support Service under Web-based Information System (웹정보시스템(WIS) 사용지원 서비스의 품질결정요인에 관한 연구)

  • 정상철;임형수
    • Journal of Information Technology Application
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    • v.2 no.1
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    • pp.25-53
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    • 2000
  • As Information Technology has developed, The structure of information system used in organizations is changing from centralized computing structure to distributed computing structure. The roles of information department have expanded, which is not only develope and maintain system but also provide usage-support service to end-user. If organization support end-user properly, they get many benefits. if they don't do it properly, they waste many resource. Therefore, the purpose of this study is the search for quality determinant factors and type of information that provide user effective service under web-based information system. The result of this study is as follow First, when SERVQUAL is used, the quality determinant factors of usage-support service are categorized three, which is responsibility and assurance, empathy and tangable, and reliability. When SERVPERF is used, the determinant factors consist of five, but the use of assurance as a factor is cautious. Second, reliability and tangability among determinant factors affect general service quality, and tangibility is most important factors. third, When the locations of user are distributed the degree of general service quality is not different whether formal or informal information center provide usage-support service. This study may suggest practical implication as follows; First, as user are good at to use information system the degree of importance for tangibility are decreased. when user are individualized and improve their ability to use information system, empathy will not be important factors any more, therfore it assume that reliability will be most important factors. Second, if organizations promote not only formal informaton center but also informal inforamtion center they may support end-user more effectively. However, this study has the following limitations: First, it is difficult to generalize the result of this study Second, service quality determinant factors used in this study don't explain the influence to general service quality fully. Third, this study analyze a simple relation between service quality determinant factor and general service quality. Finally, this study don't distinguish between information system service and information support service.

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A MOS Assignment Model to Enlisted Recruits Using AHP and Goal Programming (AHP기법과 목표계획법을 이용한 신병 군사특기 분류 모형)

  • 민계료;김해식
    • Journal of the military operations research society of Korea
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    • v.25 no.1
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    • pp.142-159
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    • 1999
  • To assign the soldiers in the adequate positions I military is almost as important as managing officers because they compose the main part of military structure and equipment operators. The current Military Occupational Specialty(MOS) assignment system lacks the capability to optimize the use of recruit's potential. We suggest an MOS assignment method for enlisted recruits using the Analytic Hierarchy Process(AHP) method, this method systematically provides a method of calculation of composite relative weights of decision elements to be considered during MOS assignment and a method of quantification for personal quality of new recruits. The quantified value of personal quality, Mission Performance Capability(MPC), in this study means the mission performance capability when a personnel is assigned to a certain MOS. This paper develops a multiple objectives MOS assignment model for enlisted recruits. It uses MPC of personnels, calculated with AHP method and consensus method, as parameters. The goal constraints are assurance of filling requirement, minimization of the number of unassigned personnel to MOS, capability satisfaction of education facility and support facility, assurance of desired MPC value level for MOS assignment, and maximization of total MPC. The objective function is to terminalization of the negative or positive deviation for the above goal constraints.

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