• 제목/요약/키워드: Quality Responsibility

검색결과 452건 처리시간 0.025초

유통업의 제품, 서비스, CSR 통합 품질 모형: 소비자생활협동조합을 중심으로 (Integrated Quality Model of Product, Service and CSR of the Consumer Coopertive in Korea)

  • 허광진;이준겸;박상선
    • 중소기업연구
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    • 제43권4호
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    • pp.95-115
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    • 2021
  • 품질은 조직성과에 영향을 미치는 중요한 요소이기에 조합원이 지각하는 품질을 정확하고 효과적으로 측정할 수 있어야 한다. 소비자생활협동조합(이하 생협)은 산업 분류상 유통업으로 볼 수 있으며 유통업 품질에 대한 다양한 연구들이 존재하나 일반 유통 업태와 비교해볼 때, 생협이 제공하는 가치를 감안한 고유 특성을 조합원이 인식하는 품질차원을 기준으로 진행한 연구는 희소하다. 소비자이자 소유자인 조합원의 시각에서 생협품질을 어떻게 바라보는지를 세밀하고 정교하게 분석하여 품질차원과 하위 속성을 개발하는 것이 본 연구의 목적이다. 이를 위해서는 기존의 품질 차원 선행연구를 바탕으로 생협품질차원을 새롭게 개발하고 품질 구성요소를 실증한다. 생협 품질 차원은 제품, 서비스, 사회적책임이라는 생협 가치에 적합한 차원을 선행연구를 통해 개발하고 설문조사를 시행하여 국내 4대 생협 조합원을 대상으로 실증하였다. 이를 통해 하위차원들을 구성하고 고차원 모형의 품질 차원을 탐색적 요인분석과 확인적 요인분석을 통해 실증하였다. 경영진에게 품질경영 차원의 중점 관리 요소를 발굴하고 실무적 시사점을 제공하고자 한다.

Corporate Governance and Earnings Management: A Study of Vietnamese Listed Banks

  • TRAN, Quoc Thinh;LAM, To Trang;LUU, Chi Danh
    • The Journal of Asian Finance, Economics and Business
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    • 제7권12호
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    • pp.389-395
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    • 2020
  • Earnings management is a matter of concern for organizations because it affects the interests of stakeholders. This reduces the quality of information on financial statements of the organizations when the organization performs earnings management behavior. The objective of the article is to examine the impact of corporate governance on earnings management of all Vietnamese listed banks from 2015 to 2019. The article uses time-series data and ordinary least square (OLS) with Eviews 10.0 software to test the regression model. The agency and asymmetry information theory is used to explain the relationship between corporate governance and earnings management. The study results show that two variables - the foreign members of the board of directors and audit committee - have an opposite effect on earnings management behavior of Vietnamese listed banks. Therefore, the managers of listed banks need to raise awareness to express responsibility for honest and reasonable information on the financial statements. This creates trust and credibility for stakeholders. Moreover, Central bank of Vietnam should monitor regularly and enforce strict sanctions to limit earnings management behavior of listed banks. This contributes to improving the quality of accounting information in the Vietnamese banking sector to meet the trend of international economic integration.

행정서비스헌장제도의 발전과 정부혁신 (The Public Service Charter in the Republic of Korea : A Development plan for Government innovation)

  • 김국현
    • 디지털융복합연구
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    • 제4권1호
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    • pp.55-71
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    • 2006
  • The Public Service Charter is one of the administrative reform programs introduced to promote customer oriented administration. It's main purpose is to achieve citizens' confidence in the government by satisfying them with elevated quality of the public services. This study focuses on analyzing current conditions and achievements of the Public Service Charter in the Republic of Korea and proposing it's development plan. Since it was introduced to Korea in 1998, the Public Service Charter has been disseminated and contributed to the spreading of the citizens' understandings of the government's initiatives for customer satisfaction plans. Still, it has several problems as follows; A lot of public servants and citizens lack in understandings of this program. CEOs don't have enough concern in it. Evaluation is not organically connected to performance management. The correction and compensation procedure are not well operated. To solve these problems, the government needs to set up an institutional foundation establishing a legal base, uplifting CFO' concerns, and building a department with full responsibility, and to promote employees and citizens' participation through education and PR. It's also important to enhance post management by efficient evaluation and performance management, substantial correction and compensation procedure.

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원주시 성인남녀의 지역복지서비스 필요도 및 관련요인 (A Study on Welfare Service Needs and Related Factors in Wonju City)

  • 강유진;신철오
    • 한국지역사회생활과학회지
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    • 제18권1호
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    • pp.21-37
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    • 2007
  • The purpose of this study is to investigate factors that explain the degree of need for community welfare services designed for the residents of Wonju City. For this purpose, we identify five categories of community welfare services : employment no income supporting programs, residence supporting programs, public health programs, family programs and welfare facilities for enhancing quality of life. The data come from 234 adults living in Wonju city, Major findings can be summarized as follows. Firstly, we find that participants are well aware of needs for community welfare service, and that the degree of need for public health services is the highest among the five types of welfare programs. Secondly, we find differential effects of the individual factors such as predisposing, enabling, and need, and the community factors such as quality of environmental facilities which make daily lives convenient, and residential region. Particularly, environmental facilities appear to have a strong association with high needs for the majority of welfare services. Finally, differences between urban and rural areas are still observed. These results suggest that the responsibility of Wonju city for providing diverse and adequate welfare services should be emphasized. Priorities for welfare policies based on the empirical data are also taken into consideration in the process of developing community welfare policies.

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가상교육에서의 맞춤 컨텐츠 제공시스템 설계 및 구현 (Design and Implement of a Novel Software to Facilitate Customized Cyber-Education)

  • 이자희
    • 대한공업교육학회지
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    • 제30권1호
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    • pp.84-95
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    • 2005
  • With recent advancement in informational sciences, educational systems are undergoing a revolutionary facelift on how students attain their education. These developments have diminished the traditional method of teaching and learning and have improved the overall quality of the educational environment. They have also ignited the birth of cyber-education in which students have the flexibility and responsibility on what and when to study, thus providing a greater freedom to control one's education. Cyber-educational environment not only requires physical hardware but also an organizational structural component and most importantly, a software component that drives and gives the student management power to tailor their studies based upon their educational requirements. Due to the fact that individuals learn and develop at different rates, one of the important features of a cyber-educational program will be its ability to adjust and customized to individual needs and requirements. In this thesis, a novel software which encompasses these ideas was designed and developed. This program allows the individual more flexibility and management of courses based on their ability and needs. Because the software customizes to one's ability and it allows the student to advance at a more comfortable pace, it boosts the student's confidence and desire to learn. In the future, new and improved programs similar to the one developed here will further enhance the cyber-educational environment and will undoubtedly improve the overall quality of student's education.

의류제품에 대한 소비자 고발실태 분석 - 대전지역을 중심으로 - (Analysis of Consumer's Complaints for Clothing Products - In Taejon Area -)

  • 이정순;이현영;이현자;송경자;김희숙;서미영;이수인
    • 한국생활과학회지
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    • 제9권1호
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    • pp.127-136
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    • 2000
  • The purpose of this study is to investigate the consumer's complaints for clothing products in quality, uses and care. The consumer's complaints that were lodged to in consumer's claim center, Taejon Housewives Classes, from 1997 Jan. to 1999 Mar. were analyzed. The major results were as follows. 1. Complainers are generally females in their thirties and forties. Out of the clothing items, jackets and jumpers are the most part. Periods of uses and prices of accused clothing are less than one year and one hundred thousands won respectively. For claims about purchasing places, department store ranked first. 2. The complaints are mostly claims related to quality of clothing products, for example damage, color change, deformation, pilling and shrinkage. 3. Concerning the results of claim consideration, responsibility's whereabouts is that consumers, manufacturers, launderer rank in order.

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중국의 제조물책임 관련법규와 사례연구 (The Product Liability Laws and Regulations of China and Case Study on Product Liability)

  • 허재창;한낙현
    • 무역상무연구
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    • 제25권
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    • pp.243-266
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    • 2005
  • Product liability is becoming a real issue to exporters, manufacturers world wide. The purpose of this study is to examine the product liability of Korean exporters, manufacturers, etc. under Product Liability Laws and Regulations of China. For this purpose, firstly we deal with the Product Liability Laws and Regulations of China. Secondly we analyze the case study concerning the Product Liability in China. From the analysis of case study, Korean exporters, manufacturers, etc. are required to pay close attention to the following : the correspondence of English with Chinese in the warning phrases, the possibility of application of strict global standard in case of existence of product liability, the proper treatment of evidence in the process of litigation, the application of strict liability and the shift of responsibility for evidence on to a defendant, the observance of procedures prescribed by the country in design and manufacture of the product, the manufacture of product to come up to country standard in quality, the consideration of diverse expression in the preparation of warning sign, the importance of quality control and inspection system in case of local procurement of parts and raw materials, Finally, this paper contributes to help the Korean Exporters, Manufacturers, etc. to build up the proper countermeasures regarding product liability under the product liability regulations of China.

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A Social Responsibility of Landscape Architecture as a Green Infrastructure for Environmental Justice Realization

  • Park, Chung-In;Yeom, Sung-Jin
    • 한국환경과학회지
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    • 제26권3호
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    • pp.281-287
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    • 2017
  • The main task of landscape architecture is to create a higher quality of the environment by utilizing resources or to provide effective stewardship for the preserved environment. These outcomes enhance the correlation between humans and the environment. Landscape architect deals with direct use of market economic goods in private property resources such as capital, land, plant, structure. But it also has indirect use of non-market economic goods in public resources like scenic view from the forest, sea, urbanscape, and refreshing atmosphere. At this point, landscaping products should have a role of public goods, and even these attribute to individuals or certain group. From the results of neo-liberalism regime in modern era such as guarantee of private property, deregulation for free market, and reduction of social welfare, minority has getting less opportunity to enjoy the quality life in ecotop and social welfare. With all future, landscape architecture should have the role of social infrastructure through planning concept that ensures public interests first. The virtuous functions of Green Infrastructure is a proper tool in realizing environmental justice in that it efficiently protects environment, and distributes fair benefits to all people.

극복력(resilience) 개념 개발 - 암 환자를 중심으로 - (Concept Development of Resilience - Focusing on Cancer Patients -)

  • 홍성경
    • 한국간호교육학회지
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    • 제15권1호
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    • pp.109-119
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    • 2009
  • Purpose: This study was done to develop the concept of resilience focusing on cancer patients in Korea. Methods: This study was done in three phases sugggested in the Hybrid Model; theoretical phase, fieldwork phase, and analytical phase. Eight cancer patients participated in the fieldwork phase. Results: The antecedent of the concept of resilience was the crisis or adversity that threatens life or changes the quality of life. The attributes of resilience were psychosocial, relational, situational confrontation and faith (philosophical) characteristics. 1) Psychosocial : self worth, self efficacy, self-confidence, independence, optimistic & positive mind, strong will, and responsibility, 2) Relational : relation-oriented, intimacy, and social interests, 3) Situational confrontation : appraisal of stress situation, problem-oriented coping, and ability to applicate a new situation, 4) Faith (philosophical) : the belief that self-knowledge is valuable, finding positive meanings, religious belief, a belief that lives are worthwhile and meaningful, and a balanced perspective of one's life. The consequences of resilience were acceptance of adversity, getting through one's dread and apprehensions, and gratitude & sharing life. The contributing factor of resilience is positive family support. Conclusion: The concept of resilience is necessary in order to manage cancer patients for promoting quality of life so that its application may have a positive impact on the patients care.

한국형 통합의료체계 모형 탐색 (In Search of Integrated Health Care System Tailored to Korea)

  • 신영석;윤장호
    • 보건행정학회지
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    • 제24권4호
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    • pp.304-311
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    • 2014
  • This manuscript treats a new paradigm for the Korean health care system. We give an account of innovative health care delivery and payment models widely discussed in the contemporary US accountable care organization and coordinated care organization. In doing so, we explore a new health care model amenable to foreseeable changes to the health care system. We propose creating an integrated health care system in which the network of health care providers delivers coordinated and comprehensive care for enrolled patients residing within the geographic boundaries served by the provider network; providers may participate voluntarily in one or more networks and assume shared responsibility for patient care and cost; provider networks compete with each other based on cost and quality; and consumers are allowed to choose a network. We expect that the new paradigm will create a financially-sustainable system that assures quality of care and improves patient experience, minimizing the existing system-wide inefficiency through cross-network competition and within-network care coordination.