• Title/Summary/Keyword: Quality Management Level

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연구개발 특성을 고려한 품질경영 모형 (A Quality Management Model Contingent to R&D Characteristics)

  • 윤재욱
    • 대한산업공학회지
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    • 제43권2호
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    • pp.90-99
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    • 2017
  • As the importance of R&D has increased, there have been various efforts to apply the quality management principles and tools to R&D activities in order to manage them effectively. The R&D sector differs from other value chains, so it may be difficult to apply quality management without proper considerations of R&D characteristics. This study describes the characteristics of R&D as high uncertainty and risk, diversity of R&D types, project-based activities, importance of strategic goals and business models, and importance of intangible assets. Three well accepted R&D quality management models are reviewed and implications for quality management and R&D characteristics are summarized. Based on these findings, the management targets of R&D quality management are classified into management level (organization, project) and management focus (process, output), and the contexts of R&D quality management are classified into R&D type (research, development) and market/customer requirement clarity (fluid, specific), and appropriate R&D quality management activities in each situations have been suggested.

MEASURING PERFORMANCE IN EGYPTIAN CONSTRUCTION FIRMS APPLYING QUALITY MANAGEMENT SYSTEMS

  • Manal S. Abd Elhamid;Sahar. Sh. Ghareeb;Ramadan O. Mohamed
    • 국제학술발표논문집
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    • The 4th International Conference on Construction Engineering and Project Management Organized by the University of New South Wales
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    • pp.149-156
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    • 2011
  • The performance measurement of construction firms is considered as a competitive advantage to develop and improve their performance to have place in the market and stay able to face the continuous challenge. Egyptian construction firms (ECF) started recently to adopt quality management system (QMS) as a way to develop and improve their performance as previous studies showed. However, measuring that performance to include all the firm's aspects in a competitive way is a crucial process for the ECF's culture. The research is trying to indicate the role of the QMS implementation in measuring performance (MP) through developing a model for measuring performance on the organization level, and explore its impact on the organization that adopt quality management system. This model is based on specific elements and their related indicators which have been derived from national approaches and models of measuring performance (benchmarking, quality awards and six sigma).Elements determination and the status of their real practice has been investigated through a questionnaire to a representative sample of ECF. This model determines the performance level (PL) of the organization that measured by a mean of a point system. Weights of the elements in the point system considered both the elements' importance in the international models and its real practice in the Egyptian construction firms. So, the final outcome of the model reveals the level of firm performance that helps the firm to identify the weak points against the strong ones, Confirm the priorities and identify new opportunities for developing, and Check the position of the company in the market among the others. Another questionnaire has been developed to be distributed on a group of Experts on measuring performance for the purpose of model validation. The majority of surveyed experts agreed that the proposed model can be applied effectively.

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농촌 비점원 오염 모형을 이용한 농촌 소유역 축산농가 관리기법에 관한 연구(지역환경 \circled1) (A Study on the Farmstead Management in Small Agricultural Watershed using AGNPS model)

  • 이윤아;김성준;장석길
    • 한국농공학회:학술대회논문집
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    • 한국농공학회 2000년도 학술발표회 발표논문집
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    • pp.536-542
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    • 2000
  • The purpose of this study is to evaluate the effect of stream quality by the farmer's livestock wastes management in a typical small agricultural watershed. AGNPS model has the capability to adjust the level of pollutant load from farmstead and the fertilization level of upland field. A small agricultural watershed(4.12 $\textrm{km}^2$) which has as livestock farmhouses located in Gosan-myun, Ansung-gun was selected. AGNPS data were prepared by using Arc/info and Idrisi. 4 storm events in 1999 was used for runoff calibration, and 2 storm event which is measured in hourly-base at 4 locations along the stream were used for water quality(TN, TP) calibration. Model's behavior to stream quality for 3 cases was investigated. First, the variation of pollution produced from the cattle shed affected little to the stream quality because the cattle sheds were roofed. Second, the good management of ground in farmstead affected to stream quality with 11% and 17% decrease in TN and TP, respectively. Third, the reduction of fertilization level to upland field affected to stream quality with 27.2% and 38.5% decrease in TN and TP, respectively.

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웹 상에서 상호작용성 수준이 고객성과에 미치는 영향에 관한 연구 (A Study on the effects of interactivity level on web)

  • 김계수;서영호;이현수;채영일
    • 한국품질경영학회:학술대회논문집
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    • 한국품질경영학회 2004년도 품질경영모델을 통한 가치 창출
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    • pp.603-610
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    • 2004
  • This study examined the effects of interactivity level on Web user's attitude towards Home Shopping sites. In examining the relationships of the factors in the research, the independent variables are reliability and levels of interactivity. The dependent variables are effectiveness, and customer loyalty. Implications for web site designer and management leaders are implicated in the conclusive section.

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가전제품의 품질에 대한 객관적 평가와 주관적 평가기준 비교 분석 (Analysis and Comparability of the Subjective and Objective Evaluation for Home Appliance's Quality)

  • 허경옥
    • 가정과삶의질연구
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    • 제27권3호
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    • pp.213-224
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    • 2009
  • This research aims to analyze and compare the objective and subjective evaluation criteria for home appliances. In addition, this research examined the correlation between those evaluation criteria. Furthermore, consumers are divided by the level of the differences between those criteria; consumer groups whose subjective evaluation level for the quality of home appliances is greater than objective evaluation level, consumer groups whose subjective evaluation level is almost the same, and consumer groups whose subjective evaluation level for the quality of home appliances is lower than objective evaluation level, and this study investigated the differences those three groups by the socio-demographic characteristics and consumers' behavior in the stage of purchase. Results of this research could be summarized as follows. First of all, there were statistically significant between the level of the objective and subjective evaluation in the quality of home appliances. Second, when consumers purchased the expensive home appliance, imported-brand home appliance, home appliances in department store, the level of subjective evaluation level for the quality of home appliances is higher than objective evaluation level. Third, the level of satisfaction for the price, quality, AS, overall satisfaction, and the level of willingness to repurchase were higher in consumer groups whose subjective evaluation level was higher than objective evaluation level.

목표가용도를 고려한 다계층 시스템의 최적 중복 설계 (Optimization of Redundancy Allocation in Multi Level System under Target Availability)

  • 정일한
    • 품질경영학회지
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    • 제41권3호
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    • pp.413-421
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    • 2013
  • Purpose: System availability and life cycle cost are often used to evaluate the system performance and is influenced by the operation and maintenance characteristic. In this paper, we propose the method to improve life cycle cost and satisfy the target availability through redundancy allocation. Methods: We consider the redundancy is available at all items in multi level system. Thus, we assume that sub-assembly, module, components can be duplicated. Simulation and genetic algorithm are employed to optimize redundancy allocation. Results: Target availability is higher, the life cycle cost is increased. In addition, the items for redundancy are selected at higher level in multi level system if target availability is higher. Conclusion: We could know that target availability affects the duplication number of items and the selection of redundancy items. For further study, we will consider new optimization algorithms to compare with the proposed GA algorithm and improve optimization performance.

A Study on the Perception Level and Proper Management of Indoor Air Quality Recognition in Elderly Care Hospital Workers

  • Choi, Mi-Suk
    • 한국컴퓨터정보학회논문지
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    • 제24권11호
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    • pp.171-178
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    • 2019
  • 본 연구에서는 노인요양병원의 실내공기질 관리계획을 제안하고자 노인요양병원의 실내공기질 수준을 측정하고 근무자의 실내공기질에 대한 인식에 대하여 조사하였다. 측정 항목은 온도, 습도, CO2, CO, PM10, VOC이며 2019년 4월 26일에 실시하였다. 설문 조사에 따르면 실내 공기질에 대한 만족도가 낮을수록 실외 공기질이 더 좋다고 응답하였으며 실내환경 요소 중 악취가 가장 낮은 것으로 응답하였으며 실내 공기질의 만족도가 높을 경우 실내환경 요소의 만족도도 높은 것으로 분석되었다. 다중응답 분석결과 "환기 부족"이었고 회귀 분석 결과 "공기질 관련성" 항목이 가장 낮은 것으로 분석되었다. 노인 요양 병원의 실내 공기질 환경을 최고 수준으로 유지하려면 냄새를 제거하기 위한 환기 장지를 추가로 설치하고 자연 환기 횟수를 늘리고 정기적인 환기담당자를 지정해야 할 것으로 판단된다. 이러한 계획을 수립함으로써 노인요양병원 근무자에게 최상의 서비스를 제공하기 위한 실내 공기질 환경을 제공 할 수 있다.

ICT 산업의 품질비용 연구 사례 (A Case Study on the Quality Costs in a ICT Industry)

  • 황기현
    • 품질경영학회지
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    • 제40권2호
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    • pp.106-116
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    • 2012
  • This paper aims to develop the adequate quality cost model at a company which delivers ICT(information communication technology) services. One particular business unit was in the first instance selected and quality costs were then analysed at an organization level, for a department and for specific processes. Some areas were determined for quality improvement at each level and their causes were also investigated. However, the existing PAF(prevention, appraisal and failure) models reveled some limitations because the ICT services company included the different number of large and complicated business processes. The PAF model did not sufficiently highlight the detailed causes of failure costs. It did not also stimulate the relevant department's strong responsibility to improve such problems. Both micro PAF and process cost models were proposed in order to cope with this. In final, it explains the relationship between six sigma and quality costing, suggesting how to use the quality costing results as a means of promoting either continuous improvement or innovation in a case company.

대안 부품을 고려한 다계층 시스템의 중복 할당을 위한 입자 군집 최적화 (Particle Swarm Optimization for Redundancy Allocation of Multi-level System considering Alternative Units)

  • 정일한
    • 품질경영학회지
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    • 제47권4호
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    • pp.701-711
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    • 2019
  • Purpose: The problem of optimizing redundancy allocation in multi-level systems is considered when each item in a multi-level system has alternative items with the same function. The number of redundancy of multi-level system is allocated to maximize the reliability of the system under path set and cost limitation constraints. Methods: Based on cost limitation and path set constraints, a mathematical model is established to maximize system reliability. Particle swarm optimization is employed for redundant allocation and verified by numerical experiments. Results: Comparing the particle swarm optimization method and the memetic algorithm for the 3 and 4 level systems, the particle swarm optimization method showed better performance for solution quality and search time. Particularly, the particle swarm optimization showed much less than the memetic algorithm for variation of results. Conclusion: The proposed particle swarm optimization considerably shortens the time to search for a feasible solution in MRAP with path set constraints. PS optimization is expected to reduce search time and propose the better solution for various problems related to MRAP.

중소기업실태조사의 품질진단과 개선에 관한 연구 (Statistics Quality Assessment and Improvement of Small & Medium Enterprises Survey)

  • 김문선;천새롬;남경현
    • 품질경영학회지
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    • 제40권4호
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    • pp.577-588
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    • 2012
  • Purpose: This paper aims to evaluate the quality of Small & Medium Enterprises(SMEs) Survey and to provide some desirable directions and improvements for the future SMEs Survey, conducted by the Government. Methods: The diagnosis were performed by employing the quantitative and qualitative approaches with the official guideline provided by the Ministry of Statistics. Results: Results show that follow-up management are evaluated relatively low in specific processes, and timeliness are evaluated relatively lower than accuracy, accessibility, relevance, comparability and consistency in statistical qualities. Conclusion: we propose the alternatives which enhance the quality level of SMEs by using the 6 tools of Quality Management for Statistics.