• 제목/요약/키워드: QFD (Quality Function Deployment)

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철도종사자의 직무사고 시나리오 개발 및 위험도 평가에 관한 연구 (A Study on the Accident Scenarios Analysis and Hazard Analysis for Railway Staffs)

  • 박찬우;왕종배;조연옥
    • 한국철도학회:학술대회논문집
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    • 한국철도학회 2005년도 추계학술대회 논문집
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    • pp.246-251
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    • 2005
  • Accident scenarios analysis is a course to understand, analyze, and describe a process of an accident and behavior pattern of the parties to an accident. The method of accident scenarios is that we described patterns represented between accidents and hazardous conditions, and then provide data to prevent the accident. We have carried out scenarios analysis in various fields so far, but it was not taking account of system. In this research, we made a study on technology of accident scenarios analysis using QFD (Quality Function Deployment) to analyze systematically and evaluate quantitatively types of hazards and scenarios of railway accident. And we analyses accident scenarios of a subject of work-related fatality accident to railway employee and conducted risk assessment for different scenarios. Also we defined relation between unsafe events and hazardous conditions caused to work-related fatality accident, and attempted to quantitatively assess work-related fatality accident and the parties to accidents. The results of this research will be used in analyzing for important causes and contributing factors of work-related fatality accidents at the step of risk assessment of railway system, and quantitatively assessing frequency of work-related accidents and risk.

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방사선사의 감정노동이 이직의도 및 직무 만족도에 미치는 영향 (Effect of Radiographer Emotional Labor on Turnover Intention and Job Satisfaction)

  • 박주현
    • 한국환경보건학회지
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    • 제44권6호
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    • pp.591-598
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    • 2018
  • Objectives: Radiologists are the service worker with emotional labor who works within a relatively small space of the hospital, dealing with multiple patients. The purposes of this study were to search the turnover intention and job satisfaction through the work of emotional labor of radiologists. Methods: A questionnaire survey was conducted on 109 radiologists working at university hospitals, general hospitals, clinics and other facilities across the domestic. The regions were aggregated according to Quality Function Deployment (QFD) method, which was applied in proportion to the population distribution. A questionnaire was composed of 26 questions which were used in Korean Emotional Laboratory Scale (K-ELS). Results: The overall emotional labor score was $48.3{\pm}15.8$. The most pressing requirement of radiologists to improve emotional labor was the topic about the exchange of colleagues ($75.8{\pm}15.6$ score, ${\beta}=0.78$, p<0.001). Conclusions: In order to resolve the emotional labor of radiologists, it could be necessary to have a meeting through training and workshops where the exchange of colleagues can take place.

롤 형상 필름 생산에서 두께평활도 개선을 위한 고정굴곡부 발현 모형 및 개선 모델 (A Model for Detection and Refinement of Fixed Bending Regions for Improving the Degree of Thickness Uniformity in Rolled Film Manufacturing)

  • 배재호
    • 산업경영시스템학회지
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    • 제38권3호
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    • pp.21-28
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    • 2015
  • As film products are increasingly used in a wide range of areas, from producing traditional flexible packaging to high-tech electronic products, a higher level of quality is demanded. Most film products are made in the form of rolled finished goods, therefore, various quality issues related to their shape characteristics must be addressed. The thickness of the film products is one of the most common and important critical-to-quality attributes (CTQs). Particularly, the degree of thickness uniformity is more important than other thickness parameters, because it will be potential causes of many secondary thickness-related quality problems, such as wrinkles or faulty windings. To control the degree of thickness uniformity, the fixed bending region is oneof the most important CTQs to manage. Fixed bending regions are special points in the transverse direction of a rolled product with consistent minute variations of the thickness gap. This paper describes the measurement and analysis of thickness uniformity data, which were performed in a real manufacturing field of biaxial oriented polypropylene (BOPP) film. In previous researches, quality function deployment (QFD) or fault tree analysis were used to find the most critical process attributes out to controlthe CTQ of thickness uniformity. Whereas, this paper uses traditional control charts to find the most critical process attributes out in this problem. In addition, the selection of one of the major critical process attributes (CTPs) that is expected to affect the CTQ of thickness uniformity is also described. The selected critical-to-process attributes are the controlled temperatures along the transverse direction. A dramatic improvement in thickness uniformity was observed when the selected CTPs were controlled.

제화류의 고객지향적 품질평가를 위한 감성만족도 요소 개발에 관한 연구 (Development of the Human Satisfaction Dimension for Customer-Oriented Quality Evaluation of Shoes)

  • 김진호;황인극
    • 감성과학
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    • 제7권2호
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    • pp.107-121
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    • 2004
  • 본 연구에서는 생활용품이면서 의복과 함께 생활필수품인 신발을 대상으로 감성만족도 요소의 추출과 분류체계를 개발하였다. 제화류의 감성만족도 요소는 감각성(sense), 적합성(fitness), 묘사성(description), 평가성(evaluation), 선호성(attitude)의 5개 그룹으로 구성되었으며, 각 그룹에는 형태감, 볼륨감 등 29개 요소가 포함되었다. 이들 중에서 일반 제화의 평가에 적합한 요소들로 형태감, 볼륨감, 균형감, 색감, 인체적합성, 안락성, 안정성, 여유성, 개념적 이미지, 품위감, 고급감, 조화감, 견고성, 주목성, 간편성, 신뢰성, 선호도, 수용도, 만족성, 매력성 등 20개의 요소들을 선택하여 이들에 대한 평가양식을 개발하였다. 본 연구에서 제시한 감성만족도 요소는 제화류의 고객만족도 평가 모델링에서 종속변수로 활용될 수 있다.

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서비스 사이언스에 기반을 둔 관광정보 서비스 개발에 관한 연구 - VWORLD 활용을 중심으로 - (A Study on the Development of the Tourism Information Service based on a Service Science - Focus on Using VWORLD -)

  • 오명우;김형준;고준환
    • Spatial Information Research
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    • 제21권1호
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    • pp.23-36
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    • 2013
  • 최근 세계 공간정보 산업의 급격한 팽창과 구글의 공간정보 오픈 플랫폼 일부 유료화 정책에 영향을 받아 국내 기업의 해외시장 진출 경쟁력 확보의 필요성이 대두되었다. 이를 위해 공간정보 오픈 플랫폼인 'VWORLD'가 구축되었지만 서비스 초기 단계인 VWORLD의 사용자 확보를 위한 방안은 미비한 실정이다. 한편, 세계 관광산업 역시 빠른 속도로 성장하며 세계 경제를 견인하고 있고, 국내 관광객 수도 꾸준히 증가하고 있다. 하지만 국내 관광산업은 외형 확대에도 경쟁력이 취약하여 관광산업의 수준을 높여야 한다는 주장이 제기되고 있다. 본 연구는 이러한 배경에 기반을 두어 VWORLD를 이용하여 관광산업 경쟁력 제고를 위한 관광정보 서비스 모델에 관한 연구를 진행하였다. 서비스 사이언스의 신서비스 개발 방법론 중 하나인 QFD를 이용하여 고객의 요구 사항을 도출한 뒤 개발 요소와 우선순위를 도출하였으며, VWORLD를 대상으로 한 서비스 설계에 적용하였다. 또한, 이러한 과정을 서비스 사이언스의 신서비스 개발 절차에 기반을 두고 진행함으로써 서비스 개발의 실효성과 효율성을 높이고자 하였다.

자동 전환 개폐기의 신뢰성 향상에 관한 연구 (Reliability Improvement of an Auto Transfer Switch)

  • 조형준;백정호;여봉기;강태석;김길수;양일영;유환희;유상우;김용수
    • 한국신뢰성학회지:신뢰성응용연구
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    • 제16권2호
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    • pp.162-170
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    • 2016
  • Purpose: The purpose of this study was to analyze the failure modes of an auto transfer switch (ATS), determine the most common failure mechanisms, and iterate the design to improve reliability. Methods: We carried out failure mode and effect analysis (FMEA) to determine the failure modes and mechanisms. We identified the parts or modules that required improvement via two-stage quality function deployment based on FMEA, and improvements to reliability were monitored using the Gomperz growth model. Results: The main failure modes of the ATS were damage to, and deformation of, the stator / movable element due to repetitive movements. Five iterations of design modification were carried out, and the mean time to failure (MTTF) increased to 14,539 cycles, corresponding to 85% of the target MTTF. The Gompertz growth model indicates that the 10th iteration of design modification is expected to achieve the target MTTF. Conclusion: We improved the reliability of mechanical parts via failure mode analysis, and characterized the iterative improvements in the MTTF using the Gompertz growth model.

고속도로 요금소 요금 수납원 직무스트레스에 관한 연구 (Job Stress among Highway Toll Gate Cashiers)

  • 나정연;권민지;김두영;박영화;서정은;신민철;김희지;김화일;류향우;조만수
    • 한국환경보건학회지
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    • 제43권5호
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    • pp.370-381
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    • 2017
  • Objectives: The rate at which the nationwide highway is outsourcing the duties of toll gate cashiers to the public is increasing. The aim of this study is to conduct research on job stress for the rate at which the fares are collected by national highway toll gate cashiers. Methods: The population selected was a statistically significant group making up 10% of the total number of people surveyed in 2015, with a population of approximately 5,495 persons. The sample size is intended to cover the maximum sample size of 550 samples and the maximum number of samples that should be obtained. After allocating the number of samples by quota allocation, the qualitative function of Quality Function Deployment (QFD) was applied by random sampling. Results: Job stress ranked at $46.6{\pm}11.5$ points was found to be under the stress of 50% reported in other occupations. Job stress items showed higher for "job instability" compared to other types of tasks. Also, it appeared lower in "conflict in relationships." This is a result of the work characteristics of highway service operators. Conclusions: Time was found to have the highest influence on the workload (${\beta}=0.80$, p. 0.001), which calls for a reduction in time and workload. est influence on the workload (${\beta}=0.80$, p. 0.001), which requires a reduction in time and workload.