• Title/Summary/Keyword: Public Service Innovation

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Effects of Nursing Organizational Culture and Self-leadership on Job Satisfaction for Nurses Working in the Comprehensive Nursing Care Service Ward in Public Hospitals (간호조직문화, 셀프리더십이 공공병원 간호·간병통합서비스 병동 간호사의 직무만족에 미치는 영향)

  • Jo, Eun Jin;Lee, Kyung-Sook;Jeon, Jaehee
    • Journal of muscle and joint health
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    • v.26 no.2
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    • pp.111-119
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    • 2019
  • Purpose: This study investigated the effects of nursing organizational culture and self-leadership on job satisfaction for nurses working in the comprehensive nursing care service ward in public hospitals. Methods: The participants were 138 nurses working in Gyeonggi-do medical center. The collected data were analyzed using descriptive statistics, t-test, ANOVA, Pearson's correlation coefficients, and regression analysis with SPSS/WIN 23.0. Results: Factors affecting job satisfaction were innovation-oriented culture (${\beta}=.29$, p<.001), want to work in this department (${\beta}=-.25$, p<.001), the cognitive strategy of self-leadership (${\beta}=.23$, p=.002), hierarchical-oriented culture (${\beta}=-.21$, p=.002), and marital status (${\beta}=.18$, p=.005). These factors accounted for 42.0% of the variability in job satisfaction. Conclusion: In order to improve the job satisfaction of nurses in the comprehensive nursing care service ward in public hospitals, institutional-level efforts should be made to encourage an innovation-oriented culture and avoid a hierarchy-oriented culture. In addition, education and program development are needed to improve the cognitive strategy of self-leadership.

A Study on the Influence of Knowledge Management System Quality on the Work Performance of Public Institutions: Focusing on the Interaction between Collective Intelligence and Innovative Activities (공공기관의 지식관리시스템 품질이 업무성과에 미치는 영향에 관한 연구: 집단지성과 혁신활동의 상호작용을 중심으로)

  • Yu, Dalyoung;Park, Sungbum
    • Journal of Information Technology Services
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    • v.21 no.1
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    • pp.103-125
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    • 2022
  • This study empirically examines the correlation between the data, system, service quality, collective intelligence, innovation activity, and work performance of the KMS for employees of state-run enterprises. This study also confirmed that collective intelligence and innovation activity have a mediating effect on the relationship between KMS system quality and work performance. For this study, employees of state-run enterprises completed a 5-point Likert scale survey, and the data obtained were analyzed with descriptive statistics. The reliability and validity of variables were also verified through a measurement model analysis. Structural equation modeling of IBM SPSS 26 and AMOS 26 were used to prove the hypothesis. Through this study, For the improvement of sustainable work performance of state-run enterprises, which is a difficult issue to solve, not only should the quality of the KMS utilized in the enterprises be improved and managed, but also the design for various incentive schemes tailored to the enterprises' job characteristics, such as rewards, HR bonus, work incentives, job allowance, and encouragement from the head of the enterprise, should be reviewed and continuously developed in reflection of the active collective intelligence of the employees and the effect of innovation activities. Then, the work performance of public institutions will increase.

Value Recognition and Intention to Adopt Smart City Services: A Public Value Management Theory Approach

  • Lee, Seung Ha;Lee, Jung Hoon;Lee, Young Joo
    • Journal of Contemporary Eastern Asia
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    • v.18 no.1
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    • pp.124-152
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    • 2019
  • Smart city, which employs information and communication technology (ICT) to resolve urban problems, is gaining more research attention in the innovation research. However, most previous studies regard citizens as merely passive accepters of the smart city services, focusing on individual private values. The present study aims to expand existing limited perspectives by applying public value management theory. Drawing from the literature review, we developed a dual perspective that a smart city service should encompass: private and public value. Then we set up a causal relationship between the value recognitions and intention to adopt smart city services. We further related antecedent variables to the dual value recognition in terms of citizens' characteristics: prior knowledge, personal innovativeness, and citizenship. Two case subjects among currently operating smart city services in South Korea were selected to empirically investigate our hypothesis. Results confirm the recognition of both public and private value is significantly related to the citizens' personal characteristics and resultant attitude towards acceptance and support for diffusion of the smart city services. This study is expected to provide useful implications for a new angle for the recipient of the smart city services, value orientation of the services, citizen's participation, and method selection for promotion.

A Study on the Inducing the Core Values of the Constitutional Court Library for the Public Service (대국민서비스를 위한 헌법재판소 도서관의 핵심가치 도출에 관한 연구)

  • Noh, Younghee;Ahn, In-Ja;Choi, Man-Ho;Ro, Ji-Yoon
    • Journal of the Korean Society for Library and Information Science
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    • v.52 no.4
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    • pp.111-135
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    • 2018
  • A vision and a medium-to-long-term master plan are key factors for the Constitutional Court Library to improve users' access to legal information and provide better legal information services as the leading public law library in Korea in 2019. For this point, it is a priority task to set a vision and goals and to identify the core values of Constitutional Court Library. In this study, the four core values of the Constitutional Court Library identified through the analysis of the library's internal and external environment, the analysis of the core values of similar institutions. The four core values derived from the study are Expertise, Communication & Universality, Cooperation, and Innovation, and when these values are reflected in library operation, system and policy, the Constitutional Court Library is expected to further solidify its position as the nation's top law library.

A Study on customer experience centered innovation model for culture and arts organizations - Centered on museum service - (문화예술 기관의 고객경험 중심 혁신모형 연구 - 박물관 서비스를 중심으로 -)

  • Ahn, Jinho;Kim, Yeunhee
    • Journal of Service Research and Studies
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    • v.11 no.1
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    • pp.21-30
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    • 2021
  • This study examined methodologies for establishing a customer experience-focused innovation strategy, which is essential to transforming existing collection and preservation-oriented museum service into a visitor-oriented service. To this end, a review of studies examining good customer experience and bad customer experience was conducted, focusing on change in museum environments and customer experience from the service science and customer experience management perspectives. Research was conducted to present and prove. Implementing a customer experience-oriented innovation strategy in a museum requires exploring the various approaches that can be used to reach the target state from the present state, focusing on the customer, and selecting the most appropriate transformation plan. This study found that effective approaches are distinguished by the fact that they generate positive emotions in customers and use customer experience data to make important decisions regarding the establishment of practical resources in museums. This innovation model was developed and validated by analyzing how it differed from existing evaluation methods. Finally, a regression analysis using the customer experience measurement procedure, customer experience diagnosis/evaluation, customer experience innovation strategy, and museum performance as variables revealed a significant causal relationship.

Characteristics of Intra and Inter-Regional Population Mobility Resulting from Innovative City Development (혁신도시 건설에 따른 권역내·외 인구이동 특성)

  • Seong-Won KANG;Tae-Heon MOON;Hye-Lim KIM
    • Journal of the Korean Association of Geographic Information Studies
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    • v.26 no.4
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    • pp.1-16
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    • 2023
  • In 2005, the selection of 10 innovation cities was completed, and since 2013, public institutions began relocating to innovation cities. As a policy aimed at promoting balanced regional development, there were significant expectations from the regions. However, although the population moving to innovation cities has increased, it remains to be seen how much inflow is from the capital region and what spatial characteristics exist nationwide. Therefore, this study aims to analyze whether the innovation cities are fulfilling their roles by examining the patterns of inflow from the capital region and the spatial characteristics, and to reassess the policy direction for future innovation cities. We utilized the Microdata Integrated Service (MDIS) provided by Statistics Korea from 2013 to 2021. For the data collection reasons, we focused on analyzing the three cities. The results showed that in the initial stages of innovation city development, there was a significant influx of population from the capital region, leading to some effects on population dispersion and balanced regional development. However, over time, a phenomenon emerged where more people started to move back to the capital region, indicating a problematic trend. Furthermore, the Gyeongbuk Innovation City and Gwangju-Jeonnam Innovation City showed similarities in terms of reasons for migration, age of householder, and number of household members. However, the Gyeongnam Innovation City exhibited distinct characteristics compared to the other two cities. While the reasons for this phenomenon may be diverse, the current situation suggests that the goal of achieving "balanced national development" has reached its limits. Therefore, urgent measures need to be taken for improvement that take regional characteristics into account. Furthermore, in designing the second phase of the public institution relocation plan is required to avoid repeating the same issues and ensure a more thoughtful approach.

Research on prototype of UT-based u-public transit application service of u-Gov (차세대 전자정부에 있어서 UT 기반의 u-public transit 응용서비스 프로토타입 연구)

  • Jeong, Young-Chul;Bae, Yong-Guen
    • Journal of the Korea Society of Computer and Information
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    • v.17 no.7
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    • pp.147-154
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    • 2012
  • The evolution of u-Gov will play a big impact due to the development of information and communication technology. The evolution plays as a critical mean for the government innovation which pursues the value of new administration. In this paper, through an analysis of the difference between e-Gov and u-Gov, I suggested the composition of prototype system of u-public transit application services which can be applied to u-Gov. I also studied the method for removing unstable elements of e-Gov which may occur when the prototype is implemented and the implications of the its UT-based policy for responding to u-public transit.

Occupational Health Protection for Health Workers in China With Lessons Learned From the UK: Qualitative Interview and Policy Analysis

  • Xu, Huan;Zhang, Min;Hudson, Alan
    • Safety and Health at Work
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    • v.12 no.3
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    • pp.304-310
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    • 2021
  • Background: Healthcare settings have been recognized among the most hazardous places to work. Based on the five categories of occupational hazards that were identified by the ILO and WHO, this study aimed to analyze policy framework relevant to occupational health protection of health workers (HWs) in public health service in China, then discussed how to share the experience of the National Health Service (NHS) England for improvement. Methods: Based on policy learning theories, policy analysis and qualitative interview were used in this study. Results: In the Chinese public health service, at least five laws related to the regulation of occupational health protection for HWs; however, enforcement of relevant laws was separated and multi-centered; the national monitoring system, which targeted to occupational hazards and health outcome for HWs in China, had yet to be developed; the top three priorities were workplace violence, bloodborne pathogens, and musculoskeletal disorders; national strategies included Security Hospital, and Healthy China 2030. In NHS England, three laws were fundamental; several monitoring systems had been set up, including NHS Staff Survey, Commissioning for Quality and Innovation incentive scheme; mental health, musculoskeletal problem, and nutrition disorder and overweight were raised great concern; Health and Safety, and NHS Healthy Workforce Program were critical nationwide strategies. Conclusion: There were several similarities as well as differences between the Chinese public health system and NHS England, which laid foundation of learning by China. Recommendations of improving occupational health policies in China were provided, based on the lessons learned from the NHS England.

Realization of the Biba Security Model in an OSI-distributed (OSI-분산 시스템에서의 Biba Security 모델의 구현)

  • Park, Chong-Hwa
    • The Journal of Information Technology
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    • v.5 no.2
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    • pp.35-45
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    • 2002
  • This paper discusses a distributed implementation of the Biba security policy model. Implementation of an service in the OSI-RM is not sufficient for enforcing the Biba model. Also confidentiality services are necessary. Public Key Systems(PKSs) are considered for the realization of these security services. In this paper symmetric & asymmetric cryptographic systems are considered for the realization of these security service. It is investigated how key-distributions can be found resulting in a minimum number of key.

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The Characteristics and Implications of the Socially-Oriented Innovation Policy (사회적 목표 지향적 혁신정책의 특성과 함의)

  • Song, Wi-Chin
    • Journal of Science and Technology Studies
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    • v.8 no.1
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    • pp.1-28
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    • 2008
  • This study investigates the characteristics and implications of the newly emerging socially-oriented innovation policy. The socially-oriented innovation policy has systemic views on the evolution of socio-technical system and innovation policy. It's ultimate goal is the transition toward sustainable socio-technical system and it takes "strategic niche management" approach for the transition policy. The governance structure of the policy is more open to the public actors, such as social service organizations and public institutes. As a case study, "the Technology-based Policy for the Enhancement of Quality of Life", which is the first comprehensive socially-oriented policy of Korea, is examined and it is suggested that the policy has some limitations because of the path dependency of targeting-oriented and catching-up style innovation policy of Korea.

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