• 디지털융복합연구
• /
• 제3권2호
• /
• pp.117-130
• /
• 2005

Managing of local government public service is innovation strategy of local government public service using choice and competition principle. Managing strategy of local government public service is new paradigm for innovating public service and role structure of government. It is important to understand properly substance and characteristics of local government public service Accordingly, the purpose of this study understand substance and characteristics of local government public service and describe strategic driving plan of managing local government public service in the future.

• 기술혁신연구
• /
• 제12권2호
• /
• pp.209-225
• /
• 2004

This study aims to explore and understand the role of knowledge intensive service activities in the industrial innovation of Korea. It analyzes public and private service inputs to the innovation of manufacturers. The contribution of KISs to the innovation of both service suppliers and manufacturers was analyzed by using survey questionnaire. The results of the analysis revealed that the contribution of KISs to the innovation capability of manufacturers is significant. Large manufacturers that hold internal capability to supply KISs are also active in using external KISs. The manufacturing firms that utilized KISs intensively proved to be more innovative than those did not. Heavy KISs users also entertained benefits of capability enhancement as they improved monitoring and achieved efficient application of knowledge asset into product and process innovation. The role of public KISs in the innovation of manufacturers appeared to be indirect and done mainly through education and public R&D activities. Direct input, such as public software service, was not utilized as much in service suppliers themselves. The major reason is that public KISs may not be relevant to their actual needs. Manufacturers have implemented both tighter integration of familiar KISs and loosely coupled unfamiliar KISs.

• 대한산업공학회지
• /
• 제32권4호
• /
• pp.358-368
• /
• 2006

The significance of intellectual property in the knowledge-based society has been increasing and as a result, the patent customer's demand for a top quality patent administration service has increased as well. Therefore, Korean Intellectual Property Office(KIPO) adopted 6 sigma as a tool for KIPO's innovation to improve the quality of patent administration and enhance customer satisfaction. KIPO's steadfast promotion of 6 sigma resulted in many successful outcomes such as improvement of policy and service process from customer's point view, streamlining the administrative procedures, increased work efficiency, capability enhancement of core personnel, and so on. Since 6 sigma has proved itself to be equipped with features suitable for innovation in public sector, it can be used as an extensible innovation tool to meet the challenges in rapidly changing administration environment and to achieve a competitive edge.

• 지식경영연구
• /
• 제4권2호
• /
• pp.79-94
• /
• 2003

This paper explores the features, patterns and strategies of innovation in knowledge intensive service (KIS) suppliers in Korea. It was found that characteristics of service innovation and manufacturing innovation tend to converge. Also, diverging elements were found particularly in organizational dimension in the innovation of the service sector. Investigation into the case of information and communication technology (ICT) services revealed that KIS suppliers are active in innovation. They obtained ideas required for their innovations from their knowledge activities inside firms and in the process of interaction with user firms. Large KIS suppliers are to a great extent interested in R&D for innovation, while small and medium suppliers are interested in developmental work. Weak knowledge flow was found between KIS suppliers and the public sector like universities and public research institutes.

• 한국산학기술학회논문지
• /
• 제11권5호
• /
• pp.1829-1837
• /
• 2010

정부가 민간기업에 지출하는 연구개발비는 최근 들어 지속적으로 늘어왔다. 2008년에는 전체 공공 연구개발 지출액의 17%가 민간기업에 지원됐으며 서비스업에서 지출되는 연구비의 약 9%가 공공 연구개발비였으나 이들 지원금에 대한 평가 및 연구가 잘 이루어지고 있지 않다. 본 연구의 목적은 국내 서비스기업들의 양적 질적인 혁신활동 결과에 공공 연구개발 보조금이 어떠한 효과를 가지는지를 분석하는 것이다. 즉, 정부의 직접보조금이 서비스기업의 혁신활동을 촉진시키는지 구축시키는지를 Propensity Score Matching (PSM) 방법을 이용하여 실증 분석하는 것이다. 분석결과 정부의 보조금은 기업 최초 서비스혁신의 성과에만 통계적으로 유의한 양의 효과를 미치는 것으로 나타났으며 다른 결과지표에는 유의한 영향을 미치지 못하는 것으로 나타났다. 이는 정부의 서비스업에 대한 보조금 지급정책이 국가전체 혁신수준의 향상 및 양적인 증가에는 기여하지 못하나 기업자체의 경쟁력 강화를 위한 혁신활동은 촉진시킨다고 할 수 있다.

• 지식경영연구
• /
• 제24권3호
• /
• pp.35-52
• /
• 2023

본 연구는 혁신에 관한 이론적 논의를 검토하고, 위탁집행형 준정부기관의 특징을 바탕으로 혁신을 위한 방향을 탐색하는데 목적이 있다. 또한 지식창출을 위한 혁신의 주요 내용과 방향성을 탐색함으로서, 위탁집행형 준정부기관 혁신을 위한 방향을 도출하는데 목적이 있다. 혁신과제란 하나의 사업이자 공적 서비스이므로, 서비스의 혁신의 논의를 활용해 혁신과제 유형화를 위한 이론적 검토를 실시하고자 한다. 이론적 틀에 따르면 공공부문 혁신의 시작은 환경 및 사회적 가치의 변화를 탐색하는데서 시작한다. 이 과정을 통해 혁신의 목표와 방향은 물론이고 기관별 핵심역량과 연계된 혁신 과제를 설정하게 된다. 이때 주의할 점은 제도적 조건과 해당 위탁집행형 준정부기관의 특성을 고려해야 한다는 점이다. 결론적으로 이러한 특성을 고려하여, 위탁집행형 준정부기관들은 자신들의 혁신과제 달성을 위한 노력을 확인하고, 자신이 어느 유형에 속하는지 혁신의 추진여건을 진단할 필요가 있다.

• 디지털융복합연구
• /
• 제6권1호
• /
• pp.43-52
• /
• 2008

Managing of local government public service business is innovation strategy of local government public service business using choice and competition principle. Managing strategy of local government public service business is new paradigm for innovating public service business and role structure of government. It is important to understand properly substance and characteristics of local government public service business. Accordingly, the purpose of this study find bottleneck of local government public service business and take out improvement plan and suggest policy plan of Seo Gu District Office in Gwang Ju City in the future.

• 지식경영연구
• /
• 제20권2호
• /
• pp.59-86
• /
• 2019

As the era of the 4th Industrial Revolution evolves, not only private companies but also government agencies and institutions in public sector are adopting cloud computing services converged by new information technologies such as IoT, big data, and artificial intelligence to strengthen competitiveness and create new business values. The purpose of this study is to investigate the relationship between innovation characteristics, innovation resistance, and acceptance of innovative technologies from the perspective of cloud computing services in the public sector. In this study, we collected the survey data from 190 employees of IT division in the public sector, and analyzed the causal relationship between innovation characteristics, technostress, innovation resistance, and intention to adopt the cloud computing service that they perceived. As a result of the analysis, we demonstrated that innovation characteristics, technostress have significant effect on innovation resistance and acceptance intention, and that top executive commitment and innovation resistance also have significant effect on acceptance intention. This study provides meaningful practical implications for the staffs preparing for adoption of cloud computing services and the executives who make the final decision in public sector.

• 보건의료산업학회지
• /
• 제12권1호
• /
• pp.1-11
• /
• 2018

Objectives : The purpose of this study was to identify the relationship between decision-making types, public entrepreneurship, and performance management of local public hospital directors. Methods : A questionnaire survey was carried out to assess the dependent variables of directors' decision-making types and public entrepreneurship. The analysis of management performance was carried out through a comparison between 2016 results of, data of variation rate on medical revenue and change rate on medical profit and results in 2015. Results : Results indicated that local public hospital directors who used rational decision-making showed better performance management. The analysis showed that enterprise had a greater positive effect (+) on variation rate of medical revenue than that of innovation. However, innovation had a higher positive effect (+) on change rate of medical profit than that of enterprise. These results suggest that innovation and enterprise have a major influence on performance management. Conclusions : The survey used for this study suggests that an education and training program is needed to improve public hospital directors' ability for rational decision-making, public entrepreneurship and performance management. Additionally, the policy change guaranteeing autonomy within the proper range is demanded that Local Public Hospital Director having spirit of innovation and enterprise achieves peak capacity and have responsibility for management.

• 한국병원경영학회지
• /
• 제12권3호
• /
• pp.99-119
• /
• 2007

In recent years, many of medical institution have reinforced educations for their employees aiming to secure competitiveness and to achieve higher performances. In an effort to actively response to the fast changing environment in the medical industry, the Ministry of Health and Welfare has implemented "Innovation and Service promotion" educations for employees of 34 regional medical institutions and 6 Red Cross hospitals. In this regards, the effect of the educations to change employees' mind for innovation and services and its results need to be evaluated. This study conducted surveys asking participants of the 2006 Education for Innovation of Regional Public Hospital Employees and Service Promotion and synthetically analyzes the effect of the education on their mind for services compare to their mind before the education. As a result, more them 92% of participants say that they are satisfied with the education, and many more participants agreed the effect of the education to change their mind for services. Under this circumstance, after the educations participants change more positively on "their mind for innovative services" and "their service skills in practice".