• Journal of Korean Library and Information Science Society
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• v.35 no.1
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• pp.119-133
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• 2004

This study has compared the job performance of librarian director with that of non-librarian director, by making use of the public library evaluation research executed by Ministry of Culture ＆ Tourism. The result was that the performance score of librarian director is much superior to that of non-librarian director. It is found that the more director's librarianship level is high, the more director's performance score is high. Moreover, it is confirmed a clear relationship between director's performance score and his librarianship level. And so it is evaluated that 'the Library and Reading Promotion Act' which regulates only a librarian to be a public library director is absolutely right.

• Journal of the Korean Society for Library and Information Science
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• v.33 no.2
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• pp.45-67
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• 1999

According to the recent survey, it was reported that the public libraries in Korea had seldom conducted the measurement and evaluation of the public library performance. This study, therefore. has investigated the wide range of existing literature on performance measurement and analyzed the different approaches to the problem of measuring public library performance. The performance indicators suggested in this study are 62 indicators and fall into five domains, such as materials, staff resources, user services, facilities, budget and management. Besides, some indicators are suggested to be used in cases where a more detailed examination is required - usually when measuring the performance of an individual library.

• Journal of the Korean Society for Library and Information Science
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• v.42 no.4
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• pp.113-139
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• 2008

Under rapidly changing circumstances, public libraries are required to evaluate the performance with an integrated point of view to cope with a variety of changes. In other words, it is necessary to develop integrated library performance appraisal indicators which are both quantitative and qualitative. Recently, ISO and IFLA attempt to adopt an integrated performance evaluation system based on the Balanced Scorecard(BSC). Therefore, this study defines four aspects of the library appraisal including input, process, output and outcome, and suggests a new library appraisal system and indicators of each appraisal aspect. In the concrete, appraisal aspects were derived from ISO appraisal system, and an appraisal system and indicators were presented based on the comparison and analysis of the ones respectively used inside and outside of Korea. Finally, this study proposes the method of suitability evaluation of those performance indicators by librarians and professors in Korea.

• Journal of the Korean Society for Library and Information Science
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• v.35 no.1
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• pp.28-28
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• 2001

The second research of "a study of the evaluation indicators in Korean public libraries’ had as Its major objective the identification of Indicators and broad dimensions of public library effectiveness in Korea. The managers and librarians of the 175 public libraries in the sample were asked to rate the performance of their libraries. Factor analysis was used to derive 11 dimensions of effectiveness. The dimensions fit four different models of organizational effectiveness.

• Journal of the Korean Society for Library and Information Science
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• v.52 no.1
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• pp.313-340
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• 2018

The purpose of this study was to design a PCSI model that can be applicable to measurement of library user satisfactions, which can be used in evaluating organizational performance. The National Assembly Library (NAL) was selected as a case to design a PCSI-based model and to test the model by conducting a self-administered survey of 341 internal and external library users. The model was validated to have a satisfactory model fit. Fitting the model, the study confirms that the service qualities of the NAL affect user satisfactions, which in turn affects organizational performances. The PCSI score of the library was 80.4, which can be used as a useful index that can compare the library's performance with other organizations in the similar public domain. Major contributions of this study are two-fold: the PCSI-based model proposed in this study provides a theoretical basis that assesses organizational performance of libraries via user satisfaction; and libraries can utilize the model as a management tool to assess the organizational performance from the user perspective.

• Journal of the Korea Furniture Society
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• v.22 no.4
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• pp.317-322
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• 2011

Recently, our society is becoming increasingly enthusiastic to acquire knowledge and quality education. Thus, private houses, schools, public libraries and even subways are becoming places to acquire knowledge. Out of all these places, the library, where people visit most frequently to study, has to be quiet, effective and pleasant in order to provide the most efficient place for maximizing learning performance. Many people use public libraries and the age group of people who visit public libraries are very diverse, which makes it particularly necessary to provide the conditions mentioned above. The purpose of this paper is to measure and analyze the differences of thermal comfort and soundscape of library N, which is located in the quiet woods, and library G, which is located in the city center. The measurement and analysis results will be used to evaluate which library has a more pleasant environment.

• Journal of the Korean Society for Library and Information Science
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• v.35 no.1
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• pp.5-25
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• 2001

The second research of "a study of the evaluation indicators in Korean public libraries" had as its major objective the identification of indicators and broad dimensions of public library effectiveness in Korea. The managers and librarians of the 175 public libraries in the sample were asked to rate the performance of their libraries. Factor analysis was used to derive 11 dimensions of effectiveness. The dimensions fit four different models of organizational effectiveness.ctiveness.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.29 no.1
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• pp.369-391
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• 2018

The purpose of this study was to develop a measurement scheme that assesses organizational performances in library department unit level by applying PCSI model, a Public-service Customer Satisfaction Index. Specifically, this study adopted the Antecedent Model, a component of the PCSI's three-part model, that consists of a total of 12 service quality indices. The study selected a large-scale library as a case to analyze and design a method. We analyzed the library's organizational missions and goals set by each of its six departments, and then mapped them with each of the 12 service quality indices. This mapping was further developed as a work analysis scheme of the library and as a measurement tool. A total of 341 library users participated in a survey that was designed to assess 12 service quality indices. As a result service quality was measured for each index, which in turn, calculated the library's service performance index for both entire and individual units of the library. The results reveled the measurement tool useful in assessing service performances for both individual unit and the entire library.

• Journal of the Korean Society for Library and Information Science
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• v.49 no.2
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• pp.169-194
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• 2015

The purpose of this study was to assess the performance of Korean public libraries based on the national representative sample using Vakkari and Serola's (2012) public library outcome scale. Conducting a web-based survey to 1,000 Korean adults nationwide, the responses of 629 respondents who had visited the public library in the past year were analyzed. Results showed that, among the 19 benefit areas, "reading fiction and non-fiction" was the most perceived benefit area followed by "acquiring educational opportunities", and "self-development during leisure time". The benefits were considerably lowly perceived in the rest 16 areas. Different from the original four-factor structure, "reading/self development" were emerged as a new factor in this Korean sample. The benefits were perceived differently by citizens with different socio-demographic backgrounds. Results informed the current status of the public library performance and values perceived by the general Korean adults population across the nation.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.31 no.4
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• pp.121-144
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• 2020

The purpose of this study is to suggest the site selection of U-library in Daejeon. For this study, through literature research and analysis of the current status of U-library in Korea, evaluation indicators for the site selection are derived, and based on this, the location of the public library, the radius of the proposed location, the transport performance by subway station, government offices, transportation facilities, convenience facilities, the current status of major facilities and the number of residents by region were analyzed and applied. Finally, based on the analysis results, a total of 16 U-library locations were proposed in the five autonomous districts in Daejeon: 2 in Daedeok-gu, 2 in Dong-gu, 4 in Seo-gu, 6 in Yuseong-gu, and 2 in Jung-gu.