• Title/Summary/Keyword: Provision of Information

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Consumer-Perceived Information Quality on the Web : Analysis of Travel-related Information (사용자 중심의 인터넷 컨텐츠 정보품질 측정에 관한 연구 : 여행 관련 정보에 대한 분석을 중심으로)

  • 조남재;전효재
    • Journal of Information Technology Applications and Management
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    • v.11 no.1
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    • pp.1-14
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    • 2004
  • Increasing affectability of high-speed Internet and convenient access devices has made the Internet a major source of information search and sharing. As the provision of information has rapidly becomes an important and viable business model, the objective utility and marketability of information contents have become a focus of interest among many academicians and managers. Researchers have traditionally focused on the design of the interface, availability of resources, network accessibility, the format of web sites and their underlying systems. However, the usefulness of contents has been left as a little explored issue. To correctly diagnose and pursue the viability of contents provision business a shift of perspective is required : a shift from technology-oriented perspective toward user-oriented perspective, and a shift from form and design focus toward content focus. This research attempted to analyze consumer-oriented information quality in a more systematic way by focusing on a limited domain travel-related information contents. We proposed a relationship among consumers'behavior, characteristics of information, and the values of information measured by users. An empirical examination of the model was performed using a survey on Internet users in Korea. Implications are drawn for managers responsible for creating marketable contents.

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Information Provision to the Visually Impaired in Alternative Formats in Nigeria: Are Public Libraries Up to the Task?

  • Adetoro, 'Niran
    • Journal of Information Science Theory and Practice
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    • v.2 no.2
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    • pp.48-58
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    • 2014
  • Public libraries provide information to all persons and its users are the inhabitants of the community it serves. This may not be the reality in some cases as some category of persons may not be properly served by the public library. This study assesses the provision of information materials in alternative format, in terms of its availability, access and level of use by the visually impaired in public libraries in southwestern Nigeria. The study adopted survey research design. Four (4) public libraries in four states were purposively selected because they are the ones that provide alternative format for the use of a sizable number of the visually impaired. Complete enumeration was used to capture all the 166 registered users of the libraries through the use of observations checklist and interview schedule. Data from 69.2% of the 166 visually impaired persons that were interviewed, and the observations made were analyzed. The result reveals that alternative formats availability were inadequate and, e-resources were not available while access to formats and information desired by the users were limited. Braille is the most utilized format; audio materials and large prints were seldom used. The demand for alternative formats is high but it is not related to level of use of materials. Provision of information materials in alternative formats for the visually impaired in public libraries cannot support the needs of the visually impaired; it requires intervention from all stakeholders. The study recommends improved investment and funding for public libraries and services to persons with disabilities.

The Effects of the Pre-Operation Provision of Information on the Anxiety and Uncertainty of Mothers with a Pre-school Child of Tonsillectomy and their Satisfaction with Post-operation Nursing (수술 전 정보제공이 학령전기 편도선절제술 환아 어머니의 불안, 불확실성 및 수술 후 간호만족도에 미치는 효과)

  • Jeong, Kyeong-Sook;Park, Jin-Ock
    • The Journal of the Korea Contents Association
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    • v.16 no.1
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    • pp.158-166
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    • 2016
  • This study is a nonequivalent control group pre- and post-test design research whose purpose was to determine what effects the pre-operation provision of information has on the anxiety and uncertainty of mothers with a pre-school child of tonsillectomy and nursing satisfaction after the operation. Data were collected from mothers whose child underwent tonsillectomy at S general hospital. For the collection, those mothers were divided into the experimental and control groups, respectively consisting of 19 and 20 members. The experimental group was provided general education about the operation. In addition, they individually received information about the procedure that the researcher and an assistant provided on one-to-one basis for about 20 minutes, in which brochures containing the information were used. While, the control group was provided only general education as mentioned above. For data analysis, this study conducted ${\chi}^2$-test, Fisher's exact test and Mann-Whitney U-test. The pre-operation provision of information was found having brought significant differences between the control and experimental groups in their anxiety(U=104.5, p=.015) and uncertainty(U=83.5, p=.002) as well as their satisfaction after the operation(U=109.5, p=.022). The findings of this study strongly suggest that information provision before the operation is positively effective in reducing the anxiety and uncertainty of mothers with a tonsillectomy child and increasing their nursing satisfaction after the operation. These effects need to be more verified through repetitive and subsequent researches and by using many other methods of information provision.

Effects of Provision of Concrete Information about Patient-controlled Analgesia in Hysterectomy Patients (자궁 적출 수술 환자를 대상으로 한 통증 자가 조절기 관련 구체적 정보 제공의 효과)

  • Lee, Bo Gyeong;Lee, Young Whee
    • Women's Health Nursing
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    • v.20 no.3
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    • pp.204-214
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    • 2014
  • Purpose: This study was to investigate the effects of the provision of concrete information about patient-controlled analgesia (PCA) in hysterectomy patients. Methods: Study design was a nonequivalent control group non-synchronized pre- and post-test design. Sixty subjects participated were assigned to experimental group (30 patients) or control group (30 patients) at one university hospital. Concrete information about PCA was composed of three sections: explanation with a leaflet, practice of using PCA, and question and answer session. Results: The experimental group who received concrete information about PCA before surgery had statistically higher knowledge level about PCA, more positive attitude toward pain control analgesia, a lower pain score, and a higher satisfaction level of the use of PCA post-surgery compared to the control group who received general information before surgery. Conclusion: Provision of concrete information about PCA was an effective nursing intervention that reduced post-operative pain for patients and increased their satisfaction with using PCA. It is recommended that concrete information about PCA be provided by nurses to promote the use of PCA and consequently reduce patient's pain post-surgery.

A Study on the Relationships between SNS Characteristics and Purchase Intention of Small Business Products

  • Bae, Ok-ran;Ko, Chang-bae;Yoon, Jong-soo
    • Journal of the Korea Society of Computer and Information
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    • v.26 no.12
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    • pp.289-297
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    • 2021
  • This study was conducted with the aim of providing help in finding ways to utilize marketing for small business owners closely related to our daily lives by utilizing SNS marketing. To achive these research purpose, the study conducted various statistical analyses using questionnaire of SNS users. The results and implications of this study are as follows. The characteristics of SNS, such as information provision, interactivity and convenience, all showed positive positive effects on the intention of purchase, and the size of the influence was shown in the order of convenience, information provision and interactivity, confirming that the convenience had the greatest impact on the intention of purchase. Based on the impact of SNS characteristics on purchasing intentions, the results of this study confirmed that all three characteristics of SNS, namely interactivity, information provision and convenience, are important variables in predicting consumers' purchasing intentions. Communication with consumers and providing useful information can be seen as essential factors in conducting SNS marketing for small business owners, and if they focus on the benefits that make it easy to access SNS, they will not only be able to increase their purchasing intentions but also to develop strategic ways to lead to the execution of purchases.

Normative Legal Aspects of Information Support for the Provision of Administrative Services in the Field of Public Administration

  • Radanovych, Nataliia;Kaplenko, Halyna;Burak, Volodymyr;Hirnyk, Oksana;Havryliuk, Yuliia
    • International Journal of Computer Science & Network Security
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    • v.22 no.9
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    • pp.244-250
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    • 2022
  • Reforming social relations requires changing the system of relations between state executive bodies, institutions subordinate to them and a citizen, which is characteristic for most of the country, in which the latter is a petitioner even if his indisputable rights and legitimate interests are satisfied. One of the most important areas of public administration reform is the formation and development of a system of administrative services and appropriate information support. The result of the implementation of this direction should be the creation of such a legal framework and its real implementation in administrative and legal practice, in which consumers of administrative services will have broad rights and powers and will not be passive subjects manipulated by civil servants.Thus, the main task of the study is to analyze the normative legal aspects of information support for the provision of administrative services in the field of public administration. As a result of the study, the main aspects of normative legal aspects of information support for the provision of administrative services in the field of public administration were investigated.

The Impact of Factors affecting Innovation Characteristics on EDI Implementation Success (혁신특성의 영향요소가 성공적인 EDI의 구현에 미치는 영향)

  • Lee, Sang-Jae
    • Asia pacific journal of information systems
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    • v.11 no.1
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    • pp.25-43
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    • 2001
  • The evolution of EDI has opened the flexible and efficient way for business to conduct a greater portion of the routine buyer-seller business activities online. This study focuses on the role of factors that change the innovation characteristics for implementation success of EDI. Three factors promotional efforts, proactive implementation strategy, and provision of technical expertise are proposed to affect EDI implementation success, as these factors directly influence three general and most important attributes of innovation relative advantage, compatibility, and complexity respectively. Hypotheses indicate that promotional efforts, proactive implementation strategy, and provision of technical expertise directly affect EDI implementation success that is represented by three variables volume, depth, and diversity. A structural equation modeling approach(LISREL) is used to analyze data from EDI adopters. The results show that proactive implementation strategy and provision of technical expertise positively affect implementation success of EDI. Given the significant impact of the wide spread use of the EDI system, this study offers quite useful insights on the factors facilitating innovation characteristics under which EDI can be successfully diffused in organizations.

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Does cost matter: How customer adopts the fee-based online content services?

  • Choi Jeon-Gil;Hong Soon-Goo;Kim In-Jai;Lee Sang-Guen
    • The Journal of Information Systems
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    • v.13 no.1
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    • pp.121-134
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    • 2004
  • As Internet usage widely grows, online content services such as newspaper, magazine, music, game and movie are provided with a fee-based subscription. Many content services providers consider charging a usage fee into its service provisions as one of the Internet business models for increasing revenue. There are customer resistances to adopting the fee-based service provision on the Web. Previous research in information systems (IS)has focused on the analysis of adoption of information technology or systems in the individual ororganization level. No principle research has been carried out on the user adoption behavior of online content services provisions. As users actively access content services on the Web, it needs to explore user adoption behavior in different settings. Many IS researcher have employedquantitative approaches, even though they deal with the process of user behavior regarding the information technology or system. In this study, we attempt to discover how customers adopt the fee-based provision of online content services by employing grounded theory, one of the principal qualitative research methods.

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An Economic Analysis of Alternative Mechanisms for Optimal IT Security Provision within a Firm (기업 내 최적 정보기술보안 제공을 위한 대체 메커니즘에 대한 경제적 분석)

  • Yu, Seunghee
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.8 no.2
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    • pp.107-117
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    • 2013
  • The main objective of this study lies at examining economic features of IT security investment and comparing alternative mechanisms to achieve optimal provision of IT security resources within a firm. There exists a paucity of economic analysis that provide useful guidelines for making critical decisions regarding the optimal level of provision of IT security and how to share the costs among different users within a firm. As a preliminary study, this study first argues that IT security resources share some unique characteristics of pure public goods, namely nonrivalry of consumption and nonexcludability of benefit. IT security provision problem also suffers from information asymmetry problem with regard to the valuation of an individual user for IT security goods. Then, through an analytical framework, it is shown that the efficient provision condition at the overall firm level is not necessarily satisfied by individual utility maximizing behavior. That is, an individual provision results in a suboptimal solution, especially an underprovision of the IT security good. This problem is mainly due to the nonexcludability property of pure public goods, and is also known as a free-riding problem. The fundamental problem of collective decision-making is to design mechanisms that both induce the revelation of the true information and choose an 'optimal' level of the IT security good within this framework of information asymmetry. This study examines and compares three alternative demand-revealing mechanisms within the IT security resource provision context, namely the Clarke-Groves mechanism, the expected utility maximizing mechanism and the Groves-Ledyard mechanism. The main features of each mechanism are discussed along with its strengths, weaknesses, and different applicability in practice. Finally, the limitations of the study and future research are discussed.

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MoSA-CRM System for Customer-Oriented Information Service Provision in Mobile Environment (모바일 환경에서 고객 맞춤형 정보서비스를 위한 MoSA-CRM 시스템)

  • Hong, Jang-Eui;Kim, Jong-Phil
    • Journal of Information Technology Applications and Management
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    • v.13 no.4
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    • pp.155-165
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    • 2006
  • Along with the evolution of wireless internet environment, information services in mobile internet are being explosively increased. However, due to the high expense for the use of those services, it is not easy to collect the devoted customers. In order to overcome the adverse conditions, the service should be supported by a strategic application system which facilitates easier and fast service for customer's information needs than that of traditional on-line internet. In this paper, we investigate the strategy how to provide the information service under the customer satisfaction, and also consider some ways of personalization of information service and information provision in real-time. As a result of the works, we develop a system, MoSA-CRM(Mobile Service Application based on CRM) to support customer-oriented information service. We believe that the MoSA-CRM system can provide some benefits for information providers in mobile e-commerce market such as flexibility in business strategy, systematic customer relationship management, and growth in financial ability.

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