• Title/Summary/Keyword: Provider perspective

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새로운 측정 모델을 이용한 과학기술 국민이해 조사연구 - 문제 및 이슈와 연관짓기를 중심으로

  • 김학수;이정훈;홍혜현
    • Journal of Technology Innovation
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    • v.10 no.1
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    • pp.124-147
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    • 2002
  • The purpose of this study is to conceptualize PUST (Public understanding or science and technology) with a new theoretical perspective and to measure the Korean PUST through a national survey. Then, it suggests policy implications of improving the Korean public understanding of science and technology. Our new theoretical perspective is focused on an information receiver's one rather than an information provider's one. Thus, we concepualized PUST as a process of engagement: how a citizen becomes to be engaged to science or technology. It does not stress how hard s/he is pushed to learn science or technology. A national survey was done by a face-to-face interview method. About 1,200 adults were sampled from 18 or more years old population by a stratified area sampling method which had been used as a common and reliable one in South Korea. Each half of the total sample were for science or technology. The survey was conducted in September, 2001. We found that many Korean adults had positive but disproportionate impressions of science or technology that were related mostly to utilities for life such as computer, internet, car, refrigerator, television, etc. Most of them failed to continue to be engaged to sciences and technologies after first exposure to them through compulsory education. They were not able to relate sciences or technologies to solving individual or social salient problems. This study shows that PUST would be improved by our engagement to sciences or technologies through their relationship with social problems or issues.

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Service Quality Model for Library and Information Center : Focusing on LibQUAL+ (정보 서비스 품질 평가모형의 적용 : 라이브퀄 플러스를 중심으로)

  • Kim, Yun-Sil
    • Journal of Information Management
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    • v.33 no.3
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    • pp.1-26
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    • 2002
  • The rapid change in almost every area of science at the turn of the 21st century have also affected libraries and information centers. Whatever the change, from the library users' perspective, the functions provided by the library, is perceived as "service" and the satisfaction of the users can only be measured by the quality of the service. The library and information center acting as a service provider aims to establish a framework for improvements in services by focusing on the user's perspective on service quality and classifying the factors that contribute to service quality. This study adopted the LibQUAL+ model, which is derived from SERVQUAL model for measuring quality of service in the field of Service Marketing.

University Industry Cooperation: New role of university (산학협력: 대학의 새로운 역할)

  • Kim Jong-Jin;Choi Jong-In
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.6 no.6
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    • pp.461-467
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    • 2005
  • The role of university is expanded from the human resource provider to demand site. The mission is also changed as a entrepreneurs. There is increasing in the needs of the university and industry cooperation(UIC), but cultural difference also happened. To successfully cooperation, we have to consider stakeholder's perspective and the size of companies and universities. Through the best c luster of innovation, we can figure out the key success factors of the universities, researchers, and leaders, and suggest the new characters for successful UIC.

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The Third-Party Logistics Provider's Preference on Home Delivery Company (제3자물류업체의 택배사 선호에 관한 연구)

  • Park, Sang-June;Lee, Seung-Soo
    • Journal of the Korean Operations Research and Management Science Society
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    • v.34 no.1
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    • pp.123-132
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    • 2009
  • Third Party Logistics (TPL) providers offer outsourced logistics services to companies for part or sometimes all of their supply chain management. Although TPL market is increasing rapidly and drawing much attention from various aspects, it is not easy to find the researches dealing with relations between TPL providers and home delivery companies dealing with small-sized cargo. This study focused on service dimensions which TPL providers consider when they choose a home delivery company. In this paper, we found five factors of service dimensions including delivery charge, logistics management shills, partnership, and then investigated which dimensions affect TPL providers' preference. In addition, we showed that the logistics management skills are more important than the delivery charge which has commonly been considered the most important factor. This study offers managerial insights on TPL providers' prefer once which we can hardly find in theoretical and practical perspective.

Success Factors of Knowledge Acquisition: The Absorptive Capacity Perspective on Adopters of ERP Packages (외부지식 획득성과의 영향 요인에 관한 연구: ERP 패키지 도입업체의 흡수역량 관점)

  • Suh, Hyun-Ju;Kim, Hyo-Gun
    • Asia pacific journal of information systems
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    • v.12 no.4
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    • pp.139-172
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    • 2002
  • Comtemporary firms need capability of acquiring external knowledge and internalizing it to cope with environmental fluctuation. The paper analyzes the impact of absorptive capacity, an ability to recognize and utilize external knowledge, on knowledge acquisition of the firm, and examines the role of trust in the knowledge acquisition process. Data were collected from 84 domestic companies that had adopted ERP packages. The results indicate that prior experiences of knowledge acquisition, communication mechanism, and conflict resolution mechanism affect knowledge acquisition positively. Among those independent variables, communication mechanism and conflict resolution mechanism significantly and positively related with trust. Trust is, in turn, positively associated with knowledge acquisition. Meanwhile, previous knowledge base and prior relationship with the knowledge provider do not affect knowledge acquisition. Further, the results provide evidence that trust plays a mediating role between other absorptive capacity factors and knowledge acquisition.

Combinations of Relationship Management in Information Systems Outsourcing : Trust Perspective (정보시스템 아웃소싱에서 관계 관리의 조합 : 신뢰 관점)

  • Lee, Jong-Man;Nam, Ki-Chan
    • Journal of Information Technology Applications and Management
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    • v.13 no.4
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    • pp.181-195
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    • 2006
  • In recent years, increasing attention has been paid on how to manage a successful relationships between the receiver and provider of the Information Systems(IS) outsourcing services. This study explores the sources of influence for successful outsourcing relationships. Based on the Jaworski's control combination model for marketing, we (1) propose a management combination model of outsourcing relationships where trust is introduced as an intervening variable and outsourcing compleyity as a moderating variable, (2) test this model using a sample of 94 outsourcing projects in 36 organizations that have outsourced there IS functions to external service providers. The results indicated several significant findings. First, the deployment of management mechanism such as contract mechanism and trust building has a significant effect on the outsourcing success through trust only. Second, complexity of outsourcing activities has a moderating effect on relationship management combinations.

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Effects of Strategic Resources on Technology Commercialization (기술이전을 통한 기술사업화에 영향을 미치는 기업자원요인 탐색연구)

  • Kim, Kyong-Hwan;Hyun, Sun-Hae;Choi, Young-Jin
    • Journal of Information Technology Services
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    • v.5 no.3
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    • pp.151-163
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    • 2006
  • The purpose of this research was to examine the factors that affect colleges that play an important role in technology commercialization as technology provider, and enterprises as technology user engaging in technology transfer commercialization by dividing it into strategic resource factor. And this study was also intended to present a strategic meaning and perspective relative to colleges and enterprises as well. To do this, those factors that have influences on technology transfer commercialization were elicited through investigation of literatures, and classified into strategic resource factors to suit research purpose, and based on these information, research hypothesis and research model were established and designed. Research results improved that some enterprises among benefited from technology transfer.

Toward a Systemic Approach to Quality Assurance in e-Learning: An Ecological Perspective

  • JUNG, Insung
    • Educational Technology International
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    • v.11 no.2
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    • pp.25-41
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    • 2010
  • Challenges brought by applications of advanced technologies in education call for new approaches that can best ensure the provision of quality e-learning experiences. This paper presents an ecological approach as one of such approaches to quality assurance in e-learning that can monitor, assess and improve the effectiveness and the links between the various elements of e-learning. The ecological model for QA in e-learning emphasizes interrelation transactions between elements (e.g. providers, learners, cultures and policies) and systemic integration of those elements, and stresses that all these elements within a QA system play an equal role in maintaining balance of the whole. The model focuses attention both on individual and societal/cultural environmental factors as cornerstones for QA efforts in e-learning. It addresses the importance of QA efforts directed at changing QA transactions from provider-centered to 'all stakeholder-oriented', from one-size-fits-all model to 'globally oriented, locally adaptive model' and from control framework to 'culture creation framework'.

Vertical Integration and Production System Analysis of Korean Popular Music Industry in Creative Economy Era 2000-2013 (창조경제시대의 한국대중음악산업 수직계열화와 생산시스템 분석 2000-2013)

  • Kim, Ki-Deog;Choe, Sok-Ho
    • The Journal of the Korea Contents Association
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    • v.14 no.6
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    • pp.44-53
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    • 2014
  • This study seeks to analyze vertical integration structure of Korean popular music market focused on corporation concentration and production system by applying production of culture perspective of Peterson, Subject of analysis is Melon weekly music chart(2000-2013), which is No.1 digital music distributor. The result showed vertical integration structure of Korean popular music industry was different from America. Vertical integration of American major was based on open system to be responsible for promotion and distribution by M&A of independent label but entrusted them-with total production to cope-with uncertainty of music market. On the other hand, Korean system was in charge of pure distribution only as digital service provider and it showed modified vertical structure because traditional value chain was destroyed by changing digital music environment. Especially found seriousness of oligopoly by distribution company of conglomerate affiliation. and this is harm against building healthy industry ecosystem in creative economy era and it needs improvement through study of advanced case, open system.

Exploring Control Mechanisms in BPO (Business Process Outsourcing) Arrangement by Korean Conglomerate: Resource Dependency Perspective (재벌기업의 BPO 통제 메커니즘에 관한 탐색적 연구: 자원 의존성 관점에서)

  • Kim, Gyeung-Min;Kim, Hyang-Bin
    • Information Systems Review
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    • v.9 no.3
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    • pp.67-82
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    • 2007
  • The myth about BPO is: since firms do not want to continue to control the business process, they outsourced it to the external provider. Therefore, there is no need for controlling the outsourced process. Based on resource dependency theory, this study explores control mechanism used in BPO context. The overall approach of this study is qualitative, inductive and exploratory. First, a generic framework on the control structure is derived from extant literature, which includes outcome/process control, IS and social control. This framework is applied to a Korean BPO case. This study has found that the hybrid control structure consisting of behavior, outcome and social control mechanisms are effective for BPO success. As outsourcing grows rapidly and IS functions become smaller, the business struggles to redefine its IS capability. This research proposes setting up proper control mechanism between user and BPO service provider as new IS capability that business should focus on; and provides guidelines for managers in development of new IS capability.