• Proceedings of the Korean Operations and Management Science Society Conference
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• 2005.05a
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• pp.332-339
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• 2005

We developed a similar product recommendation system for implementing a collaborative commerce model between the cooperating companies. The system is based on a similar product finding algorithm. The main idea of the proposed algorithm is using a multi-attribute decision making(MADM) to find the utility values of products in same product class of the companies. Based on the values we determine what products are similar. The system helps the companies to recommend products in accordance with the customer's preferences regarding product specifications.

• Information Systems Review
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• v.23 no.1
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• pp.155-172
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• 2021

With the recent increase in online product purchases, a recommender system that recommends products considering users' preferences has still been studied. The recommender system provides personalized product recommendation services to users. Collaborative Filtering (CF) using user ratings on products is one of the most widely used recommendation algorithms. During CF, the item-based method identifies the user's product by using ratings left on the product purchased by the user and obtains the similarity between the purchased product and the unpurchased product. CF takes a lot of time to calculate the similarity between products. In particular, it takes more time when using text-based big data such as review data of Amazon store. This paper suggests a hybrid recommendation system using a 2-phase methodology and text data mining to calculate the similarity between products easily and quickly. To this end, we collected about 980,000 online consumer ratings and review data from the online commerce store, Amazon Kinder Store. As a result of several experiments, it was confirmed that the suggested hybrid recommendation system reflecting the user's rating and review data has resulted in similar recommendation time, but higher accuracy compared to the CF-based benchmark recommender systems. Therefore, the suggested system is expected to increase the user's satisfaction and increase its sales.

• Journal of Intelligence and Information Systems
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• v.7 no.2
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• pp.153-177
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• 2001

Nowadays, product recommendation is one of the important issues regarding both CRM and Internet shopping mall. Generally, a recommendation system tracks past actions of a group of users to make a recommendation to individual members of the group. The computer-mediated marketing and commerce have grown rapidly and thereby automatic recommendation methodologies have got great attentions. But the researches and commercial tools for product recommendation so far, still have many aspects that merit further considerations. To supplement those aspects, we devise a recommendation methodology by which we can get further recommendation effectiveness when applied to Internet shopping mall. The suggested methodology is based on web log information, product taxonomy, association rule mining, and decision tree learning. To implement this we also design and intelligent Internet shopping mall support system based on agent technology and develop it as a prototype system. We applied this methodology and the prototype system to a leading Korean Internet shopping mall and provide some experimental results. Through the experiment, we found that the suggested methodology can perform recommendation tasks both effectively and efficiently in real world problems. Its systematic validity issues are also discussed.

• Journal of Intelligence and Information Systems
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• v.28 no.2
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• pp.1-18
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• 2022

As digital technology converges into the e-commerce market across industries, online transactions have activated, and the use of online has increased. With the recent spread of infectious diseases such as COVID-19, this market flow is accelerating, and various product information can be provided to customers online. Providing a variety of information provides customers with various opportunities but causes difficulties in decision-making. The recommendation system can help customers to make a decision more effectively. However, the previous research on recommendation systems is limited to only quantitative data and does not reflect detailed factors of products and customers. In this study, we propose an intelligent recommendation system that quantifies the attributes of products and customers by applying text mining techniques to qualitative data based on online reviews and integrates the existing objective indicators of total star rating, sentiment, and emotion. The proposed integrated recommendation model showed superior performance to the overall rating-oriented recommendation model. It expects the new business value to be created through the recommendation result reflecting detailed factors of products and customers.

• Journal of Information Technology Applications and Management
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• v.29 no.3
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• pp.43-55
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• 2022

In this study, with the goal of developing a deep learning-based product recommendation model for effective matching of influencers and products, a deep learning model with a collaborative filtering model combined with generalized matrix decomposition(GMF), a collaborative filtering model based on multi-layer perceptron (MLP), and neural collaborative filtering and generalized matrix Factorization (NeuMF), a hybrid model combining GMP and MLP was developed and tested. In particular, we utilize one-class problem free boosting (OCF-B) method to solve the one-class problem that occurs when training is performed only on positive cases using implicit feedback in the deep learning-based collaborative filtering recommendation model. In relation to model selection based on overall experimental results, the MLP model showed highest performance with weighted average precision, weighted average recall, and f1 score were 0.85 in the model (n=3,000, term=15). This study is meaningful in practice as it attempted to commercialize a deep learning-based recommendation system where influencer's promotion data is being accumulated, pactical personalized recommendation service is not yet commercially applied yet.

• Journal of Korean Institute of Industrial Engineers
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• v.39 no.2
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• pp.135-142
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• 2013

In B2B e-Marketplace for free gifts and goods, product-mix recommendation is provided frequently by analysing customer logs and/or performing collaborative and rules-based filtering. This study proposes a new process that encompasses the genetic algorithm and key working processes of B2B e-marketplace based on the previous cooperate client order data. Efficiency and accuracy of the proposed system have been confirmed by cross-confirmation of accumulated data in the e-marketplace. The system can provide better opportunities for manufactures and suppliers to select optimized product-mix without time consuming trials and errors in their B2B e-marketplace networks.

• Information Systems Review
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• v.23 no.4
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• pp.69-86
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• 2021

As artificial intelligence technology advances, personalized recommendation systems using big data have attracted huge attention. In the case of beauty products, product preferences are clearly divided depending on customers' skin types and sensitivity along with individual tastes, so it is necessary to provide customized recommendation services based on accumulated customer data. Therefore, by employing deep learning methods, this study proposes a neural network-based recommendation model utilizing both product search history and context information such as gender, skin types and skin worries of customers. The results show that our model with context information outperforms collaborative filtering-based recommender system models using customer search history.

• Journal of Information Technology Applications and Management
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• v.16 no.3
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• pp.17-28
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• 2009

This paper presents a novel method for evaluating the usefulness of online product recommendation. Previous studies on evaluating recommendation systems have mostly relied on two methods : testing the accuracy of estimating user preferences by recommendation systems, or empirically testing the effectiveness with lab experiments involving human participants. The former does not measure the usefulness directly and hence can be misleading; the latter is expensive in that it requires a working online store System and test participants. In order to address the problems, the proposed approach uses simulation to imitate customer behavior and evaluate the usefulness of recommendation. Models for user behavior and an abstract Internet store are developed for simulation. Actual simulation experiments are performed to illustrate the use of the approach.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2002.05a
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• pp.312-319
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• 2002

A recommendation system tracks past action of a group of users to make a recommendation to individual members of the group. The computer-mediated marking and commerce have grown rapidly nowadays so the concerns about various recommendation procedure are increasing. We introduce a recommendation methodology by which Korean department store suggests products and services to their customers. The suggested methodology is based on decision tree, product taxonomy, and association rule mining. Decision tree is to select target customers, who have high purchase possibility of recommended products. Product taxonomy and association rule mining are used to select proper products. The validity of our recommendation methodology is discussed with the analysis of a real Korean department store.

• Journal of Intelligence and Information Systems
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• v.15 no.1
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• pp.31-50
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• 2009

As the collected information which is static or dynamic is infinite in ubiquitous computing environments, information overload and invasion of privacy have been pressing issues in the recommendation service. In this study, we propose a recommendation service procedure through P2P, The P2P helps customer to obtain effective and secure product information because of communication among customers who have the similar preference about the products without connection to server. To evaluate the performance of the proposed recommendation service, we utilized real transaction and product data of the Korean mobile company which service character images. We developed a prototype recommender system and demonstrated that the proposed recommendation service makes an effect on recommending product in the ubiquitous environments. We expect that the information overload and invasion of privacy will be solved by the proposed recommendation procedure in ubiquitous environment.