• Title/Summary/Keyword: Practical usage

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The Structural Impact of Technology Readiness on Call Center Counselors' Intention to Use in the Introduction of Artificial Intelligence Systems: Focusing on AICC(Artificial Intelligence Contact Center) (인공지능 시스템 도입에 있어서 기술 준비도가 콜센터 상담사들의 사용 의도에 미치는 구조적인 영향: AICC(인공지능 컨택 센터)를 중심으로)

  • Seong Sik Baeck;Jun Seop Lee
    • Journal of Information Technology Services
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    • v.22 no.4
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    • pp.1-19
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    • 2023
  • This study is a study on the effect of technical readiness factors on counselors' intention to use when applying AICC. AICC counselors experience improved customer service and emotional stability by receiving various monitor notification window services based on artificial intelligence algorithms such as customer counseling history, prohibited word control system, and customized counseling system. Accordingly, this study tried to verify using factors derived from technology readiness theory and technology acceptance theory among the factors affecting the intention to continue using AICC provided to counselors. To verify the research hypothesis, the causal relationship between variables such as Optimism, Innovativeness, Discomfort, Insecurity, and Technology Acceptance Theory, such as Team Support, Ease of Usage, and Innovation Resistance, was verified. As a result of empirical analysis, first, it was verified that Optimism has a positive (+) effect on Team Support and Ease of Usage, and Discomfort and Insecurity have a negative (-) effect on Ease of Usage and Team Support. Second, it was confirmed that Team Support and Ease of Usage had a positive effect on the Intention to use AICC. Based on the above empirical analysis results, the concepts of Technical Readiness were clearly proved, and in practical terms, AICC helped inquiry, quality evaluation, recording, and management of counseling history, ultimately increased corporate work efficiency.

Developing Teaching Materials for Practical Work by Student Dismantling and Assembly using an All Terrain Vehicle

  • Tsukamoto, Kimihide;Ueno, Takayuki;Yamamoto, Keiichiro;Ohbuchi, Yoshifumi;Sakamoto, Hidetoshi
    • Journal of Engineering Education Research
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    • v.13 no.2
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    • pp.38-42
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    • 2010
  • It is necessary for lower grade students to study the correct usage of tools as a base of the technical education for dismantling and assembling various machines. However, enough understanding has not been obtained though the usage of these tools when training first grade students. So, we started to develop a teaching text and materials within the students' practice curriculum based on the dismantling and assembly of all-terrain vehicle [ATV]'s, which is a very motivating for lower grade students. This practice makes the student learn both how to use the tools and the steering mechanism of cars through the dismantling and assembling of the ATV. It is possible to not only have the student learn about the knowledge obtained through the practice, but also they also acquire wider and deeper knowledge through making the text and teaching materials for the practice. The textbook and secondary educational materials of this practice curriculum were created in cooperation with a fifth grade student as part of their graduation research. As a result, an effective teaching and learning text and secondary educational material regarding manufacturing practice could be developed from the student's point of view. Making a teaching text and materials is effective for promoting the study and experience of engineering.

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Usage of RSSI in WAVE Handover (WAVE 핸드오버상에서 수신 신호 세기의 이용)

  • Cho, Woong
    • The Journal of the Korea institute of electronic communication sciences
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    • v.7 no.6
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    • pp.1449-1454
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    • 2012
  • Received signal strength indicator (RSSI) represents the strength of the received signal at the front end of analog-to-digital convertor (ADC) input. RSSI value can be used for deciding the status of channel at the receiver. In this paper, the usage of RSSI in handover is studied using the practical measurement data. We first measure RSSI in 5.9GHz frequency band which is commonly used in wireless access in vehicular environments (WAVE) system. i.e., vehicular communications. Then, to implement a fast handover, the usability of RSSI data is analyzed based on the measured data. We also apply handover in practical highway environments.

An Empirical Study on the application of the FTA of Shandong Province in China (중국 산동성의 FTA 활용현황에 관한 실증연구)

  • Shen, Zhi-Feng;Kim, Tae-In
    • Asia-Pacific Journal of Business
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    • v.6 no.1
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    • pp.59-82
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    • 2015
  • According to the survey on the state of practical usage and present situation of FTAs, conducted among trade companies operating in Shandong province in 2014, more than 90% of companies are believed to be small and medium sized enterprises. Therefore this study tries to test what impact the awareness and utilization of an FTA have on its outcome among trade companies operating in Shandong province as well as partner countries and other trade companies. The research results are as follows. First, we found a positive correlation between 1) a company's global orientation (as measured in export density as a percentage of profit) and 2) its competitiveness (as measured in annual sales), and a company's degree of utilization of FTA provisions. Second, One of the findings is that the more aware of the (exporting) HS code, conventional tariffs and the process of issuing C/O the companies from Shandong province are the more they actually use (utilize) an FTA inpractice. Another interesting finding is that the more aware of the (exporting) HS code and conventional tariffs the enterprises are the higher is their practical usage level of an FTA. Third, however, at the time of this study's completion, FTA utilization was not yet positively correlated with statistically significant performance results. Therefore, to increase the utilization and performance of FTA, the China government have to make a efficient business models for each industry and support the small and mid-size businesses including Shandong province's SMEs.

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Effects of Contents Quality on User's Satisfaction and Continuous Usage Intention in UCC Services (UCC 서비스의 콘텐츠 품질이 사용자 만족과 지속이용의도에 미치는 영향)

  • Jung, Chul-Ho;Jung, Duk-Hwa
    • The Journal of the Korea Contents Association
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    • v.9 no.7
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    • pp.294-303
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    • 2009
  • The primary purpose of this study is to examine the effects of contents quality characteristics on user's satisfaction and continuous usage intention in UCC services. Based on relevant literature reviews, this study posits five contents quality characteristics, that is, accuracy, completeness, variety, playfulness, and timeliness as key determinants of user's satisfaction and continuous usage intention. And then we structured a research model and hypotheses about relationship between these variables. A total 315 usable survey responses of UCC service users have been employed in the analysis. The major findings from the data analyses are as follows. Firstly, four contents quality characteristics of completeness, variety, playfulness, and timeliness had a positive influence upon user's satisfaction. Secondly, four contents quality characteristics of accuracy, completeness, playfulness, and timeliness had a positive influence upon continuous usage intention. Lastly, user's satisfaction had very significantly related to continuous usage intention in UCC services. From this study, we expect to suggest practical and managerial implications to UCC service providers.

Analysis of Factors Influencing Continuous Usage Intention of Mobile Learning in Cyber University (사이버대학생의 모바일러닝 지속사용의도 영향변인 규명)

  • Joo, Young-Ju;Ham, Yoo-Kyoung;Jung, Bo-Kyung
    • The Journal of the Korea Contents Association
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    • v.14 no.6
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    • pp.477-490
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    • 2014
  • The purpose of this study is to investigate factors influencing continuous usage intention of mobile learning and suggest practical strategies to enhance learners' continuous usage intention of mobile learning. In this study, we hypothesized that system quality, information quality, service quality and personal innovativeness have a positive effect on effort expectancy and performance expectancy, which ultimately have a positive effect on continuous usage intention. In order to examine structural relationship among variables, we surveyed 279 students who took courses at W Cyber University in 2013 fall semester. After collecting data, we examined causal relationship among variables using Structural Equation Modeling. The results of this study are as follows: First, system quality and personal innovativeness significantly affect effort expectancy. Second, information quality, service quality and personal innovativeness significantly affect performance expectancy. Last of all, effort expectancy and performance expectancy significantly affect continuous usage intention of mobile learning.

Study on Design Research using Semantic Network Analysis

  • Chung, Jaehee;Nah, Ken;Kim, Sungbum
    • Journal of the Ergonomics Society of Korea
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    • v.34 no.6
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    • pp.563-581
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    • 2015
  • Objective: This study was conducted to investigate the potential of sematic network analysis for design research. Background: As HCD (Human-Centered Design) was emphasized, lots of design research methodologies were developed and used in order to find user needs. However, it is still difficult to discover users' latent needs. This study suggests the semantic network analysis as a complementary means for design research, and proved its potential through the practical application, which compares multi-screen purchase and usage behaviors between America and China. Method: We conducted an in-depth interview with 32 consumers from USA and China, and analyzed interview texts through semantic network analysis. Cross cultural differences in purchase and usage behaviors were investigated, based on measuring centrality and community modularity of devices, functions, key buying factors and brands. Results: Americans use more services and functions in the multi-screen environment, compared to Chinese. As a device substitutes other devices, traditional boundaries of the devices are disappearing in the USA. Americans consider function to recall Apple, but Chinese consider function, design and brand to recall Apple, Sony and Samsung as an important brand at the time of their purchase. Conclusion: This study shows the potential of semantic network analysis for design research through the practical application. Semantic network analysis presents how the concepts regarding a theme are structured in the cognitive map of users with visual images and quantitative data. Therefore, it can complement the qualitative analysis of the existing design research. Application: As the design environment becomes more and more complicated like multi-screen environment, semantic network analysis, which is able to provide design insights in the intuitive and holistic perspective, will be acknowledged as an effective tool for further design research.

The Influence of the Perceived Value of the Elderly on the Intention of Smart Device Internet Usage: A Lifelong Learning Perspective for the Elderly (고령자의 지각된 가치가 스마트 디바이스 인터넷 활용의도에 미치는 영향: 고령자 평생학습 관점)

  • Jang, HyunYong;Koh, Joon
    • Journal of Practical Engineering Education
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    • v.11 no.1
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    • pp.87-103
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    • 2019
  • The purpose of this study is to examine the factors affecting the intention of smart device internet usage from the perspective of lifelong learning of elderly people. Survey was conducted for understanding the factors affecting the internet usage intention of smart devices with 150 elderly people who visited the Gwangju Senior Technology Center (GSTC). The empirical results show that the perceived economic value and practical value of the elderly have a significant effect on the intention of utilizing the Internet of Smart Device. Although the moderating effect of the individual innovation of the elderly is not significant, Participation in social activities significantly moderated the relationship between perceived value and intention to use internet. In addition, the elderly expected that the quality of life would be improved via the use of smart devices.

A Study on Use of Advanced Digital Contents of Cultural Archetype in Architecture (건축문화원형의 디지털콘텐츠화 연구)

  • Chang, Young-Hee
    • Journal of The Korean Digital Architecture Interior Association
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    • v.6 no.2
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    • pp.31-38
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    • 2006
  • An architect for Cultural Technology have the most obligation to improve the cultural inheritance into an industrial resources. From an esthetical point of view, it is possible to put digital contents to a multiplicity of practical usage in the moment of its' digital conversion. These are practical resources out of an only duplication from the original. Developing cultural archetype into the most suitable model for one-source multi-use that is the core of the project. If you want to change an archetype, a Korean traditional architecture, into a creative source, you should develope a reappearance and a practical model harmonized with the image set. In addition, development process of cultural archetype digital contents based on ultimate idea and imagnation in our architectural culture, referred from cultural archetype and digital contents technology was offered by the study.

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A study on Development of Practical BIM Library for Automated BIM Design in Port and Harbor Infrastructure (항만인프라의 설계 자동화를 위한 실무형 항만 BIM 라이브러리 개발에 관한 연구)

  • Kim, Hyeon-Seung;Lee, Heon-Min;Lee, Il-Soo
    • Journal of KIBIM
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    • v.9 no.4
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    • pp.21-30
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    • 2019
  • Many studies on BIM-based design, construction and operation have already been conducted on roads, railways, etc., but BIM research in the ports and harbors is still lacking. This research develops BIM Library and Technical contents focused on practical usability of ports and harbors infrastructure. We have developed technical content by applying various User Interfaces and workflows, considering the characteristics of ports and harbors design. In order to examine the practical utility of the developed library and contents, we tried modeling the breakwater using these. As a result, we confirmed that collaboration of BIM library and technical contents could significantly improve the productivity of BIM design by increasing library usage and automating repetitive tasks.