• Title/Summary/Keyword: Potential Customers

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Development of the Human Satisfaction Dimension for Customer-Oriented Quality Evaluation of Shoes (제화류의 고객지향적 품질평가를 위한 감성만족도 요소 개발에 관한 연구)

  • 김진호;황인극
    • Science of Emotion and Sensibility
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    • v.7 no.2
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    • pp.107-121
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    • 2004
  • Although consumer needs for better products force manufactures to put emphasis on design, often development of a product has been done without the formal phase to consider human needs. In order to identify the implicit needs of customers and the areas of potential demand on a product, several analysis scheme such as QFD(quality function deployment) has been developed. For this, first of all, the methods for evaluating consumers satisfaction about their needs must be determined. However there were only few systematic methods on shoe design. In this paper we developed an innovative framework for human satisfaction evaluation of shoes. As a result, we uncovered 29 dominant human satisfaction dimensions for customer-oriented quality evaluation of a comfortable shoes. Here, 29 satisfaction dimensions were identified as the dimensions that represent the human sensitivity and psychological feeling on comfortable shoes. This study helped the designers and developers clarify the conceptual and abstract aspect of the design evaluation by proposing a more systematic and process-oriented method.

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A Study of the Mitigating Effect Comparison of Voltage Sags by WTG Types Based on the Concept of Area of Vulnerability (타입별 풍력 발전기 설치에 따른 민감 부하의 순간전압강하 저감 효과 비교 분석 연구)

  • Park, Se-Jun;Yoon, Min-Han
    • The Transactions of The Korean Institute of Electrical Engineers
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    • v.66 no.12
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    • pp.1682-1688
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    • 2017
  • In modern society, the number of industrial customers using equipment sensitive particularly to voltage sags is rapidly increasing. As voltage sags can cause loss of information as well as false operation of the control device, it results in the vast economic damage in industrial processes. One way to mitigate voltage sags in the sensitive loads is the installation of distributed generation (DGs) on the periphery of these loads. In addition, renewable energy sources are currently in the spot light as the potential solution for the energy crisis and environmental issues. In particular, wind power generation which is connected to a grid is rising rapidly because it is energy efficient and also economically feasible compared to other renewable energy sources. On the basis of the above information, in this paper, with Wind Turbine Generators (WTGs) installed nearby the sensitive load, the analysis of the mitigating effect comparison by types of WTGs is performed using voltage sag assessment on the IEEE-30 bus test system. That is, the areas of vulnerability according to types of WTGs are expected to be different by how much reactive power is produced or consumed as WTG reactive power capability is related to the types of WTGs. Using the concept of 'Vulnerable area' with the failure rate for buses and lines, the annual number of voltage sags at the sensitive load with the installation of WTGs per type is studied. This research will be anticipated to be useful data when determining the interconnection of wind power generation in the power system with the consideration of voltage sags.

An Anonymity Control Electronic Cash System with Divisible using KCDSA (KCDSA를 이용한 분할성 기능을 가진 익명성 제어 전자화폐 시스템)

  • Jang, Seok-Cheol;Lee, Im-Yeong
    • The KIPS Transactions:PartC
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    • v.8C no.6
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    • pp.757-764
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    • 2001
  • The increase of electronic commerce leads to the increasing attention to the way customers pay and a large number of researches on payment system. Recently many researches on a system which provides anonymity in order to protect user\`s privacy have been carried out. And some potential problems from that system are being reviewed by anonymity control system. This thesis will include the following. First, I want to analyze the old scheme related to divisible and examine general ideas of anonymity control. Second, I propose a new blind signature in addition to KCDSA, the standard digital signature in Korea. The last one I want to propose is a new electronic cash system with the divisible for more efficient use of electronic cash which can control anonymity with the help of trustee.

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A Study of design Asyn communication eletronic cash protocol and system using PSTN/leased line (PSTN/전용선을 이용한 비동기 통신방식의 전자지불 프로토콜과 시스템 설계연구)

  • Kim, Whi-Young
    • Proceedings of the Korea Information Processing Society Conference
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    • 2002.04b
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    • pp.1563-1566
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    • 2002
  • The increase of vehicles stagnations leads to the increasing attention to the way customers pay and a large number of projects on electronic cash system. Tranport system is comprised of a number of advanced technologies, including information processing, communications, control, and electronics. Recently many research on a system which provides contact in order to protect driver is vehicle passage have been carried out. And some potential problems from that system are being reviewed by electronic cash system. In this papers, we suggest RF protocol developing technology using the concept of electronic cash. ATM electronic cash developing is consist of component of pre-developed coin throw, integration of component using its, and production of more requirement-satisfactory ITS solution. Result increase $15{\sim}40%$ pre-type vehicles stagnations. Especially, we expect this proposed concept would be well adapted to our national environments.

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A Study of design ATM communication RF IC electric reserve protocol and monitoring system using PSTN / leased line (PSTN/전용선을 이용한 ATM통신방식의 RF IC전자 지불프로토콜과 모니터링시스템 설계연구)

  • 김휘영
    • Journal of the Korea Computer Industry Society
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    • v.3 no.3
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    • pp.369-382
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    • 2002
  • The increase of vehicles stagnations leads to the increasing attention to the way customers pay and a large number of Projects on electronic cash system. Tranport system is comprised of a number of advanced technologies, including information processing, communications, control, and electronics. Recently many research on a system which provides contact in order to protect driver's vehicle passage have been carried out. And some potential problems from that system are being reviewed by electronic cash system. In this papers, we suggest RF protocol developing technology using the concept of electronic cash. ATM electronic cash developing is consist of component of pre-developed coin throw, integration of component using its, and production of more requirement-satisfactory ITS solution. Result increase 15-40% pre-type vehicles stagnations. Especially, we expect this proposed concept would be well adapted to our national environments.

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Application of Spaceborne Earth Remote Sensing Information (인공위성 원격탐사 정보의 활용)

  • 가민호
    • Korean Journal of Remote Sensing
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    • v.16 no.3
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    • pp.261-279
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    • 2000
  • Today, the development of spaceborne Earth remote sensing is characterised by the increasing number and various types of remote sensing satellites, which are being operated in the low altitude and geostationary orbits with the help of rapid development of modern space technologies. It is believed that around 15 countries have programs to own their spaceborne Earth remote sensing systems, and the number of systems will be reached to some tens until the end of 2000 years. It is expected that Korean remote sensing satellites will be launched in sequence according to the national space program. The befinits will be magnificient because of the wide range of application area. Application of remote sensing information to the social infra implies that the potential customers can access the information, mission and the characteristics of the operation, and it is necessary to be supplied more information about systems and mission areas to our domestic users for proper applications. In this review we will survey the applications of the information acquired by the systems of USA, Russia and other countries. In this review we will discussed withing general application area, missions and systems.

Key Determinants for Users Intention to Use Smarthome Devices in Vietnam

  • Nguyen, Thi-Hong-Linh;Duong, Minh-Hung;Nguyen, Hai-Dang;Vo, Dang-HongNgan;Vu, Duy-Phuong-Trinh;Le, Hoanh-Su
    • Journal of Multimedia Information System
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    • v.5 no.4
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    • pp.283-290
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    • 2018
  • Smarthome is one of the remarkable fields of the industrial revolution 4.0, which are popular in many countries such USA, EURO, Japan and Korea. However, how Vietnamese people are considering and having intension to use smarthome devices is still a question for marketers and researchers. This study develops a comprehensive research model that can explain potential customers' behavioral intentions to adopt and use Smarthome services in Viet Nam and figure which key factors affect the intention. This study proposes and validates a new theoretical model that extends the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2). The model consists of eight factors that affect one element (Behavioral Intention), specifically: Habits, Perceived usefulness, Perceived ease of use, Trust, Innovativeness Personal, Perceived value, Hedonic motivations and Social influences. Data were collected from 304 Vietnamese citizens by sending the email to survey questionnaire, direct contact with the experienced smarthome users. Through regression analysis, data from samples were analysed with SPSS 20 software and verification of hypotheses, the results show the key determinants affecting the intention to use smarthome appliances in Vietnam: Perceived Value, Social Influence, Perceived Usefulness, Perceived Ease of Use and Trust. From this result, several recommendations have been suggested to to smarthome devices vendors and marketer to improve products as well as marketing approaches to meet customer needs.

Chatting-based Commerce Platform Enabling Non-Volatile Social Curation Service (비휘발적 소셜 큐레이션 서비스가 가능한 대화형 상거래 플랫폼 개발)

  • Yoo, Keedong
    • The Journal of Society for e-Business Studies
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    • v.23 no.3
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    • pp.145-157
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    • 2018
  • The social curation service that selectively provides information generated by individuals or groups with the same interests can have a synergistic effect when combined with the recently used SNS-based chatting function. If these kinds of chatting-based curation technologies are applied to the Internet shopping malls, particularly, buyers can obtain more reliable information in real time basis, and sellers can provide them with more differentiated and rich information in a continuous manner. This research suggests a chatting-based commerce platform that provides the social curation service based on chats among sellers, existing buyers, and potential buyers. The proposed commerce platform can organize a chat channel for each store and product not only to immediately respond to new and existing customer inquiries about stores, brands, and detailed products, but also to continuously activate differentiated sales strategies to customers subscribed to the channel. In particular, MongoDB is used to permanently save and archive the information and chatting history of each channel, so that the buyer can search and refer to them recorded in the corresponding channel at any time.

Survey on Fake Review Detection of E-commerce Sites (전자 상거래 사이트의 가짜 리뷰 판별 기법 조사)

  • Ji, Chengzhang;Zhang, Jinhong;Kang, Dae-Ki
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2014.05a
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    • pp.79-81
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    • 2014
  • People increasingly rely on sources of information from E-commerce reviews. Product reviews is an important determinant of potential customers' buying choices. They are also utilized by product manufacturers to find problems of their products and to collect competitive intelligence information about their competitors. Unfortunately, it is well-known that many online product reviews are not made by genuine costumers of products. Reviewers could write some undeserving positive reviews to promote or fake negative reviews to defame some certain product, and we call them fake product reviews. Fake product review detection makes an attempt to detect fake reviews and removes them to restore the truthful ones for readers. To the best of our knowledge, there is still less published study on this problem. In this paper, we make a survey and an attempt to give a brief overview on fake product review detection. The related work of fake product review detection is presented including web spam and spam email. Then some methods to detect fake reviews are introduced and summarized. The trend of fake product review detection is concluded finally.

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Market Share Forecast Reflecting Competitive Situations in the Telecommunication Service Industry (통신서비스산업에서 경쟁상황을 반영한 시장점유율 예측)

  • Kim, Tae-Hwan;Lee, Ki-Kwang
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.42 no.3
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    • pp.109-115
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    • 2019
  • Most demand forecasting studies for telecommunication services have focused on estimating market size at the introductory stage of new products or services, or on suggesting improvement methods of forecasting models. Although such studies forecast business growth and market sizes through demand forecasting for new technologies and overall demands in markets, they have not suggested more specific information like relative market share, customers' preferences on technologies or service, and potential sales power. This study focuses on the telecommunication service industry and explores ways to calculate the relative market shares between competitors, considering competitive situations at the introductory stage of a new mobile telecommunication service provider. To reflect the competitive characteristics of the telecommunication markets, suggested is an extended conjoint analysis using service coverage and service switching rates as modification variables. This study is considered to be able to provide strategic implications to businesses offering existing service and ones planning to launch new services. The result of analysis shows that the new service provider has the greatest market share at the competitive situation where the new service covers the whole country, offers about 50% of existing service price, and allows all cellphones except a few while the existing service carrier maintains its price and service and has no response to the new service introduction. This means that the market share of the new service provider soars when it is highly competitive with fast network speed and low price.