• 디지털융복합연구
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• 제10권11호
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• pp.115-125
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• 2012

본 연구는 국내의 금융 등 서비스 산업을 중심으로 IT 아웃소싱의 도입요인으로 기업요인, 아웃소싱의 범위요인, 위험요인을 독립변수로 하고 도입성과를 종속변수로 하여 도입요인이 성과요인에 미치는 영향을 분석하였다. 분석 결과를 요약하면 다음과 같다. 첫째, IT아웃소싱 도입에 있어서 기업요인과 관련된 산업경쟁력과 최고경영자 지원은 아웃소싱 도입성과에 긍정적인 영향을 미치는 것으로 나타났으나, 서비스의 기술적인 환경변화는 유의한 영향을 미치지 못하는 것으로 나타났다. 둘째, IT아웃소싱 도입에 있어서 아웃소싱 범위요인과 관련된 인프라아웃소싱, 애플리케이션 아웃소싱, 토털 아웃소싱은 아웃소싱 도입성과에 긍정적인 영향을 미치는 것으로 나타났다. 셋째, IT아웃소싱 도입에 있어서 위험요인과 관련된 안전성의 위험, 비용증가의 위험, 자율성 상실의 위험은 아웃소싱 도입성과에 긍정적인 영향을 미치는 것으로 나타났다.

• 유통과학연구
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• 제14권9호
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• pp.111-120
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• 2016

Purpose - This study aimed to investigate the effects of customer relationship quality and perceived power on complaint behaviors in a context of service failures in a restaurant. Two different types of complaint behaviors were employed: personal complaining that disappointed customers directly approach to a service manager and public complaining that customers ask for related institutions, like consumer protection organization, for help. This study also examined the moderation effects of brand reputation on the relationships between customer perceived power and two types of complaint behaviors. Research design, data, and methodology - The author developed a structural model in which customer relationship quality is proposed to affect customer perceived power, thus influencing personal and public complaint behaviors. The model also includes the moderating role of brand reputation; the effect of customer perceived power on two types of complaint behaviors becomes stronger when brand reputation is high. To analyze the research model, a survey based on a scenario regarding the contexts of service failures in a restaurant was conducted toward 126 female college students. SPSS 22.0 and AMOS 21.0 were utilized to test the hypotheses. Results - The findings are as follows. First, customers who had positive relationships with a restaurant are more likely to perceive that they have strong power to influence the service provider. Second, customer perceived power had a significant and positive effect on both personal and public complaint behaviors. Finally, when the brand reputation for a restaurant is high, dissatisfied customers who think they can exercise influence to the restaurant complain more actively toward the service provider. Conclusions - The findings of this study are against the traditional viewpoint on customer loyalty that loyal customers compared respond more generously to the mistakes of a company, but consistent with the 'love becomes hate' effect proposed by Grégoire, Tripp, and Legoux(2009). In complaining contexts, companies should manage customers with positive and strong relationship more carefully and strategically to prevent the expansion of economic and social risks from customers' complaining behaviors. This is more significant for companies with strong brand reputations.

• Imaging Science in Dentistry
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• 제52권2호
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• pp.133-140
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• 2022

Purpose: The aim of this review was to systematically analyze the available literature on the correlation between the gray values (GVs) of cone-beam computed tomography (CBCT) and the Hounsfield units (HUs) of computed tomography (CT) for assessing bone mineral density. Materials and Methods: A literature search was carried out in PubMed, Cochrane Library, Google Scholar, Scopus, and LILACS for studies published through September 2021. In vitro, in vivo, and animal studies that analyzed the correlations GVs of CBCT and HUs of CT were included in this review. The review was prepared according to the PRISMA checklist for systematic reviews, and the risk of bias was assessed using the Quality Assessment of Diagnostic Accuracy Studies tool. A quantitative analysis was performed using a fixed-effects model. Results: The literature search identified a total of 5,955 studies, of which 14 studies were included for the qualitative analysis and 2 studies for the quantitative analysis. A positive correlation was observed between the GVs of CBCT and HUs of CT. Out of the 14 studies, 100% had low risks of bias for the domains of patient selection, index test, and reference standards, while 95% of studies had a low risk of bias for the domain of flow and timing. The fixed-effects meta-analysis performed for Pearson correlation coefficients between CBCT and CT showed a moderate positive correlation (r=0.669; 95% CI, 0.388 to 0.836; P<0.05). Conclusion: The available evidence showed a positive correlation between the GVs of CBCT and HUs of CT.

• 한국재난정보학회 논문집
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• 제17권1호
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• pp.81-96
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• 2021

연구목적: 공급체인관리에서 다룬 선행연구를 기반으로 요인을 분석하여 비즈니스 연속성 관리시스템(BCMS)의 위험평가와 위험관리 요인이 경영성과에 미치는 영향을 검증하였다. BCMS의 위험요인을 도출하고 예측 불가능한 위험을 평가함으로써 체계적인 위험관리 방안을 구축함과 동시에 기업이 업무중단 없이 경쟁우위를 선점하도록 기여하는데 연구의 목적이 있다. 연구방법: BCMS의 위험평가, 위험관리, 경영성과의 구조적 관계를 도출하였다. 이를 위해서 124명의 우리나라 기업에 종사하는 책임자, 관리자를 상대로 설문을 조사하였다. 빈도분석, 타당성분석, 신뢰성분석, 상관분석, 단순회귀분석을 하였다. 연구결과: 첫째, 위험평가는 위험관리에 정(+)의 영향을 미쳤다. 둘째, 위험관리는 경영성과에 정(+)의 영향을 미쳤다. 마지막으로 위험평가는 경영성과에 정(+)의 영향을 미쳤다. 결론: 기업의 경영성과는 BCMS의 위험평가와 위험관리 역량은 재무적 성과를 통해서 관리하고 위험관리 활동은 비재무적 성과를 통해서 관리해야할 것이다.

• 한국응용과학기술학회지
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• 제39권2호
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• pp.233-245
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• 2022

코로나-19가 종식되지 않은 시점에서 위험을 감수하면서 운동을 지속하고 있는 필라테스 고객들의 열정을 살펴봄으로써 고객이 느끼는 심리적 행복감과 운동지속의도를 규명하고자 한다. 대상은 필라테스 고객 285명을 대상으로 하였다. 자료처리는 SPSS 21.0과 AMOS 18.0을 이용하였고, 빈도분석과 신뢰도, 확인적 요인분석, 상관분석을 실시하였다. 또한 SEM 사용하여 경로분석을 실행하였으며, 부트스트래핑을 활용하여 매개효과를 확인하였다. 첫째, 열정적 행동은 심리적 행복감에 정적인 영향을 미쳤다. 둘째, 열정적 행동은 운동지속에 정적인 영향을 미쳤다. 셋째, 심리적 행복감은 운동지속에 정적인 영향을 미쳤다. 넷째, 열정적 행동과 운동지속의 관계에서 심리적 행복감이 부분적 매개 역할을 하였다.

• Journal of Korea Trade
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• 제27권1호
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• pp.1-18
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• 2023

Purpose - Using a sample of Korean multinational corporations, we examine whether the relationship between tax risk and the implied cost of capital discriminates between the environmental, social, and corporate governance (ESG) of highly rated firms. Design/methodology - Firms with high tax risks have an increased uncertainty of future cash flows. Therefore, as the volatility of future cash flow increases, information asymmetry and the required return increases. Highly rated ESG firms can reduce information asymmetry, thereby weakening the positive relationship between tax risk and cost of capital. We employ the standard deviation of the cash effective tax rate as proxy of tax risk. We utilize the ESG rating data of the Korea Corporate Governance Service (KCGS). We use a PEG model, MPEG model, and GM model to measure the implied cost of capital. Findings - We find a positive association between the implied cost of capital and tax risk. The positive relationship between tax risk and the implied cost of capital weakens in highly rated ESG firms. Highly rated ESG firms prefer a stable tax position to invest after-tax cash flows into sustainable management. Therefore, the negative effects of tax risk on cost of capital can be reduced. Originality/value - This study provides empirical evidence that ESG activities can mitigate the negative impact of tax risk on the cost of capital for Korean multinational corporations. In a business environment where ESG activities are more important, the empirical results that ESG activities can reduce the corporate risk of Korean FDI companies are expected to provide implications for the ESG activities of multinational corporations.

• Journal of Preventive Medicine and Public Health
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• 제56권6호
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• pp.573-582
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• 2023

Objectives: For students with epilepsy, schools are a critical environment for managing the disease properly. This study examined awareness of epilepsy, attitudes toward epilepsy, and health literacy among school teachers in Turkey. Methods: This study was conducted in a city in Turkey with 1408 public school teachers from June 2021 to September 2021. Results: The median scores of the scales were 5, 29, and 32 for epilepsy awareness, epilepsy attitudes, and health literacy, respectively. Epilepsy awareness was higher in women, and epilepsy attitudes were more positive in women than men (p<0.05). While epilepsy awareness was higher in primary school teachers, epilepsy attitudes were more positive in secondary school teachers (p<0.05). Epilepsy awareness was lower in secondary school teachers (odds ratio [OR], 1.27; p<0.05), those who did not have an individual with epilepsy in their family/social environment (OR, 1.57; p<0.001), those who did not have a student with epilepsy in their class (OR, 1.45; p<0.05), and in those who had not witnessed an epilepsy seizure (OR,1.19; p<0.05). Compared to those with positive attitudes regarding epilepsy, epilepsy awareness was 1.36 times lower in those with negative attitudes (p<0.001). Epilepsy awareness was 1.92 times lower in those with limited health literacy than those with adequate health literacy (p<0.001). Conclusions: In this study, low epilepsy awareness, negative epilepsy attitudes, and limited health literacy were common among teachers. The findings from this study suggest that panels, workshops, and health training on epilepsy should be organized for school teachers and included at regular intervals in certified first-aid practices.

• 한국방사선학회논문지
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• 제11권6호
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• pp.483-491
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• 2017

본 연구는 일반인을 대상으로 시대성이 반영된 각종 잠재적 위험요소와 원자력(방사선)발전의 위험성 대한 인식을 분석하였다. 설문 대상은 다양한 계층으로 하고 그 중에 총 293부를 분석하였다. 그 결과, 잠재적 위험요소 중에서 화재에 대한 위험도 인식이 높게 나타났으며, 다음으로 방사선 테러와 핵(원자력)에너지의 위험도를 다른 위험요소들에 비해 비교적 높게 인식하였다. 연령별, 학력별, 정치 이념 성향에 따른 분석에서 원자력발전의 필요성과 위험성, 안전성에 대해서 상반된 결과를 나타내었다. 정치이념의 성향에 따른 잠재적 위험요소와 원자력발전에 대한 인식은 보수적 이념집단에서 긍정적인 인식을, 진보적 집단에서는 부정적인 인식을 하고 있는 것으로 나타났다. 즉, 정치 이념의 성향에 따라 원자력발전 인식 분석에서 통계적 차이를 보였다. 따라서 원자력(방사선)발전 정책 방향 설정과 방사선 이용 관련 산업에 있어서 전문가 의견과 일반인의 다양한 의견을 반영해서 결정되어져야 할 것으로 판단되고, 일반인도 사실을 바탕으로 객관적이고 과학적인 근거에 입각해 각종 잠재적 위험과 원자력(방사선)에 대해 막연한 불안감을 가지지 말고 유연한 대처를 할 필요가 있다고 판단된다.

• 경영정보학연구
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• 제26권1호
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• pp.385-407
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• 2024

본 연구는 온라인 쇼핑의 정보검색과 구매 편리성에도 불구하고 오프라인 매장을 방문하여 직접 제품을 확인하고 정보를 획득하는 소비자의 쇼루밍 현상을 설명하고자 한다. 구체적으로 본 연구는 소비자의 쇼루밍에 영향을 미치는 핵심변수를 모바일 기술 특성과 이용자 개인 특성의 두 차원을 중심으로 도출하여 검증한다. 모바일 기술의 이용은 쇼루밍 활동에서 중요한 부분이나 기술적 특성들이 미치는 효과는 간과되었다. 아울러 소비자 개인의 특성은 쇼루밍을 예측하는 주요변수로 오랫동안 제기되었다. 이와 더불어, 쇼루밍이 구매의도에 미치는 영향과 이러한 영향이 지각된 위험에 따라 달라지는지를 분석한다. 연구결과는 첫째, 모바일 기술 특성으로 고려한 서비스연결성과 시간편의성은 모두 쇼루밍을 증가시키는 것으로 밝혀졌다. 이용자가 언제 어디서든지 필요할 때 모바일서비스를 이용할 수 있고, 이러한 서비스 이용에 많은 시간이 소요되지 않는 경우에 쇼루밍은 증가한다. 둘째, 이용자 특성으로 고려한 터치욕구와 개인혁신성은 쇼루밍을 증가시키는 반면, 충동성은 유의하지 않은 것으로 나타났다. 물리적 매장에서 제품을 실제 확인하려는 터치욕구는 쇼루밍의 가장 기본적인 예측변수이며, 새로운 서비스를 적극적으로 이용해 보려는 개인혁신성은 쇼루밍을 촉진한다. 셋째, 소비자의 쇼루밍은 제품에 대한 구매의도를 증가시키는 핵심요인이다. 마지막으로 지각된 위험은 쇼루밍이 구매의도에 미치는 효과를 감소시키나 이의 효과는 유의하지 않았다. 본 연구는 쇼루밍을 촉진하는 주요변수를 제시하고 쇼루밍이 구매행위에 미치는 효과를 입증했다는 점에서 시사점을 제공한다.

• 한국항해학회지
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• 제21권2호
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• pp.47-58
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• 1997

The purpose of this study is to find out the impacts of VTS on the marine safety and users' opinion on the VTS which have been being operated in the port of Pohang for the last 3 years and is to suggest a guideline to the successful operation of VTS in the future. This study is based upon the questionnaire survey and the respondents include 236 masters/mates of merchant vessels who have visited the port of Pohang and 6 pilots who have been working in the port. From the questionnaire results, this study notes the following conclusions related to the VTS operations. (1) A few of the respondents (mainly foreigners) do not understand the entering procedure of the port and the fundamental concept of VTS. Accordingly, the more active VTS services have to be provided for the mariners. (2) It was found that themost dangerous factors in tehvicinity of the port were the floating materials, fishing nets, andillegal fishing activities inthe fairway. Therefore, the proper surveillance, stricter enforcement of Acts and the instructive education for the fishermen are required to avoid the risks. (3) A majority of the respondents agreed the VTS has contributed to the safety of vessel traffic, and they pointed out ' the assiatances in reduced visibililty conditions' is the most important task of VTS. The amount of 75.6% of the respondents answered that they have experienced the assistance from VTS more than 1 time since the system was established in the port of Pohang . Also 44.2% of the respondents considered they were able to avoid marine casualties such as collision, ramming or agrounding with the VTS assistances. (4) 49.2% of the respondents preferred the passive information services , while, 38.8% of them preferred the positive control advices in the case of encountering any potential risks. VTS iperators have to consider seriously when they provide the positive control advices of ship's course and speed. (5) A majority of the respondents confirmed that the prot and its approaches is suitable for the VTS coverge . To extend the service areas of the VTS and to improve radar detecting ability, the use of radar transponders are seen as the ideal method. (6) A minority of the respondents pointed out 'the improper orders or recommendatinos caused by the poor decision making' firstly, ' the language problem(sea-speaking in English)' secondly, as the deficiency of personal qualification. It seems, therefore, theat the personal efforts of the operators and systematic training programmes for them are necessary to solve the problems.