• 제목/요약/키워드: Physical environment factors

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외식소비자의 물리적 환경지각이 서비스품질 평가에 미치는 영향 -호텔레스토랑의 물리적 환경 변수를 중심으로- (A Study on the Influence of Physical Environment Perception to the Evaluation of Service Quality -Focused on the Factors of Physical Environment in Hotel Restaurant-)

  • 조우제
    • 한국조리학회지
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    • 제10권1호
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    • pp.203-213
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    • 2004
  • The purpose of this study is to make clear the importance of the physical environment as the factor of service evaluation and to establish the decisive factors with the expansion of the existing research model. This is also designed to suggest the administrative marketing strategies based on the customer research on the physical environment factors which can affect their shopping behavior who have visited the hotel restaurants. According to the results, it is obvious that physical environment have a great effect on service evaluation. It can be concluded that customers' satisfaction felt by physical environment gives positive influence on their shopping and they perceive the environment not individually but as a whole.

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휠체어 사용자를 위한 업무환경의 물리적 요소에 관한 기초 연구 - 워크스테이션과 그 주변 환경을 중심으로 - (A Basic Study on the Physical Factors of Work Environment for Wheelchair user - Focused on the Workstation and Its Surrounding -)

  • 한혜선
    • 한국실내디자인학회논문집
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    • 제14권4호
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    • pp.54-61
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    • 2005
  • The purpose of this study is to examine the physical factors of work environment and to establish the evaluation factors for office design for wheelchair users. This study is based on the existing research for office environmental factors; and then clarifies the physical factors that are suitable for circumstances of wheelchair users. These factors are composed three physical factors which are space, furniture arrangement, and ambient condition and then each of these factors has detailed several elements. Futhermore, comparing physical factors between a non-wheelchair user and a wheelchair user with work environment is analyzed on the assumption using the system furniture on the market. This study is expected to be used as basic information to provide the way of improving office space plan for wheelchair user in workplace. This resource can serve as a checklist when renovating, re-designing or building a new office space for wheelchair users. The evaluation of office environmental factors for wheelchair users who work in public and/or private companies is needed for the next research.

강원지역미술관 물리적환경이 방문만족도에 미치는영향 연구 (Study on the effect of the physical environment of the Gangwon region art museum on the level of satisfaction of the visit)

  • 김도연;이경률
    • 한국산학기술학회논문지
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    • 제17권1호
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    • pp.654-663
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    • 2016
  • 지역미술관은 미술자료의 수집, 보존, 연구, 전시, 교육의 기능을 갖추고 지역사회 발전을 위해 비영리적 기관으로 운영되고 있다. 이러한 미술관의 기반인 물리적 환경은 '인간에 의해 창조된 것'을 뜻하며 그 중요성이 강조되고 있다. 본 연구는 강원지역을 중심으로 미술관 물리적환경이 방문만족도에 주는 영향을 살펴보았다. 미술관 서비스 요소는 김홍희 (2012)의 연구를 참고하였고, Parasurama의 SERVQUAL 모형을 근거로 하였다. SPSS 18.0K 통계프로그램을 통해 강원지역 미술관 물리적 환경요인은 주변요인, 관람요인, 인적요인, 시설요인으로 나타났다. 가설검증 결과로 미술관 물리적환경은 전반적인 방문객 만족도와 성별에 따른 방문객 만족도에 정(+)적 영향을 주었고, 요인에 따라 차이가 있음을 확인하였다. 결과를 통해서 강원지역 미술관이 더 나은 물리적 환경을 구축하고 방문객과 지속적으로 소통하기를 기대한다.

The Influence of Physical Environment on Buying-Risk Perception: Customers at Franchise Korean-Restaurant

  • Yoon, Tae-Hwan;Choi, Young-Jun
    • 한국조리학회지
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    • 제22권1호
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    • pp.153-164
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    • 2016
  • The purpose of this article was to examine the influence of physical environment on customer's buying-risk perception at franchise Korean restaurants. In this research factor analysis and multi regression analysis were used. Physical environment were divided to 3 factors and risk perception to 5 factors. Internal environment affected negatively financial risk (p<0.001), time risk (p<0.001) and psychological risk (p<0.001). External environment had negative influence on time risk (p<0.05) and psychological risk (p<0.05). And the other environment negatively affected financial risk (p<0.001), time risk (p<0.001) and psychological risk (p<0.05). According to these results, we confirmed that various physical environments influenced on the risk perception of customers. As a result, food service corporations need to deal with physical environment efficiently. And the findings of this research would help their business management to build effective service marketing strategies and to satisfy the needs of customers at franchise Korean restaurants.

농촌다운 주거환경 조성을 위한 평가항목 개발 및 중요도 분석 - 네트워크 분석과 AHP 분석 활용 - (Development and importance analysis of evaluation factors for formation of future-oriented rural residential environment: using network analysis and AHP analysis)

  • 이차희;임정언;이상문;윤상헌
    • 농촌계획
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    • 제25권2호
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    • pp.89-98
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    • 2019
  • The purpose of this study is to develop the evaluation factors for formation of the future - oriented rural residential environment and to derive the importance of this evaluation factors. The main research methods are network analysis using Net-miner, AHP analysis and importance analysis for experts. The main research results are as follows. First, 6 factors for evaluation rural residential environment(environmental-sustainability, communality, self-reliance, aesthetic, enjoyment, settlement), 3 sub-factors of each factors, and key physical facilities(10 for rural center and 28 for rural villages) were derived by literature analysis and network analysis on it. Second, key priority factors that should be considered in physical formation of rural residential environment was deducted by AHP analysis. Improving accessibility of living services in the settlement factor, improvement of garbage collection and wastewater treatment system around the residential area, and ensuring topographic continuity in the environmental-sustainability factor was derived as a priority factors. Third, as a result of evaluation of the importance of physical facilities in the rural residential environment, there was a high demand for cultural welfare facilities in common. However, when compared with the villages where the harmony between the natural environment and the living environment is emphasized, convenience of living and accessibility of transportation were important in the rural center. These results suggest that solving the qualitative conditions as residential environment will help to attract new population. This study will contribute to enhance the qualitative level of the rural residential environment by suggesting strategic priority items when carrying out projects related to the rural residential environment creation in the future.

The Relationships among Coffeehouse's Physical Environment, Self-Congruity, Positive Emotion, and Revisit Intentions

  • Kwon, Nakyung;Choi, Young Gin
    • 한국조리학회지
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    • 제20권5호
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    • pp.111-118
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    • 2014
  • This study sought to describe the relationships among physical environment, self-congruity, positive emotion, and revisit intentions in the coffeehouse setting. This study adopted second-order factor of physical environment in a structural equation model, imploying trend(fashion), cleanliness, reliability, spatial, convenience, and appropriacy as the second-order factors. The conceptual model in this study used responses from 338 college students who visited coffeehouse at least once in the past month. The proposed relationships were analyzed using SPSS 20.0 and AMOS 6.0. The results of data analysis indicated that the six secondorder factors of physical environment significantly affected coffeehouse visitor's self-congruity and positive emotion, and self-congruity as well as positive emotion significantly influenced revisit intentions. Further discussion and theoretical/practical implications of the findings along with directions for future studies are provided. In essence, the findings highlight significant role of coffeehouse's physical environment toward self-congruity and positive emotion in the formation of customer's revisit intentions in the coffeehouse context.

포토보이스를 이용한 아동 비만에 영향을 주는 환경 요인에 관한 탐색적 연구 (Environment Factors Affecting Childhood Obesity: Voices from Students, Parents, and Teachers with Photograph)

  • 박은옥;이효영
    • 대한간호학회지
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    • 제49권3호
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    • pp.254-262
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    • 2019
  • Purpose: This study aimed to explore the environmental factors affecting childhood obesity using photovoice from the perspectives of students, parents, and teachers in the community. Methods: Six school students, seven parents, and seven school teachers completed an assignment requiring them to take 24 pictures and participate in group discussions. After training session, the participants were asked to take pictures associated with food and physical activity environments related to childhood obesity at home, school, and within their communities for two weeks and to submit the pictures with records. Each group had four sessions for discussion. Results: School cafeteria, convenience stores near schools, instant food and fast food joints, food delivery, and high-calorie snacks comprised the food environmental factors. Lack of physical activity classes at school, commuting by car, barriers to physical activity, and use of smart-phone were environmental factors that inhibited physical activity. Conclusion: To reduce childhood obesity, the creation of a supportive environment for encouraging the consumption of healthy foods and enhancing physical activity should be considered. Modifications of and improvement to the obesogenic environment might be a good strategy to prevent and reduce childhood obesity.

근린 놀이환경 적합도 및 요인 평가에 관한 연구 - 서울의 초등학생 부모 대상 설문조사결과를 중심으로 - (Assessment of the Suitability and the Factors of Play Environments in Residential Neighborhood - Based on a Citywide Survey of Elementary School Parents in Seoul -)

  • 박진희;김준형;박현진;박소현
    • 대한건축학회논문집:계획계
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    • 제35권3호
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    • pp.41-48
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    • 2019
  • The purpose of this study is to investigate the environmental factors relating to children's outdoor play and to assess how the residential neighborhood is suitable for play in the perception of parents. Based on a citywide survey of 500 parents of elementary school students in grades 1-4 in Seoul, this empirical study shows that children's outdoor play environments in residential neighborhoods of Seoul have been observed to be overall unsuitable for play activity. Three physical environmental factors (spatial availability, neighborhood attractiveness, and street difficulties) and three social environmental factors (fear of crime, social interactions, and psychological comfort) are related to children's play activity. Five factors, with the exception of the psychological comfort factor, impact the suitability of children's outdoor play environment. Specifically, it is the physical environment, rather than the social environment, that was deemed unsuitable in spite of its impacts. These findings help us understand the current conditions of neighborhood play environments associated with children's play activity. It is necessary to improve parents' perceptions of the play environment and children's play activities by improving the physical environment.

연안개량안강망어선 조타실의 작업환경 및 배치가 종사자의 신체 이상에 미치는 영향 분석 (Analysis of the effects of the work environment and layout of wheelhouse of coastal improved stow net fishing boats on the physical abnormalities of the workers)

  • 김민선;장호영
    • 수산해양기술연구
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    • 제57권2호
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    • pp.162-172
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    • 2021
  • This study was conducted to determine whether the layout of wheelhouse and work environment of coastal improved stow net fishing boats affect the physical abnormalities of wheelhouse workers through a survey and to use it as basic data to improve the wheelhouse work environment. The analysis results are as follows. The result of factor analysis on the wheelhouse work environment was classified into three factors: suitability of work environment, suitability of work space arrangement, and layout of navigational and fishing equipment. The result of factor analysis on physical abnormalities was divided into two factors: physical pain and fatigue. The results of regression model analysis showing factors affecting physical pain showed that the t-value in the regression model was 3.625 (p < 0.05), indicating that the work environment suitability had an effect on the physical pain. Work environment suitability had a significantly positive effect on the physical pain. As work environment suitability increased by 1, the physical pain increased by 0.371 (p < 0.05). The results of regression model analysis showing the influencing factors on fatigue were found to have a t-value of 3.009 (p < 0.05) in the regression model, indicating that the work environment suitability had a significantly positive effect on the feeling of fatigue. It was found that fatigue increased by 0.324 (p < 0.05) as the work environment suitability increased by 1. In addition, the manageability of task suitability was found to be t = -2.521 (p > 0.05). As the manageability of task suitability increased, the skipper's fatigue level decreased. From these results, it is inferred that the wheelhouse of the current coastal improved stow net fishing boats causes physical pain and fatigue for the skippers. In order to reduce such physical pain and fatigue, and to improve safe fishing operation and job satisfaction, it is necessary to provide a wheelhouse to fishermen on coastal improved stow net fishing boats in consideration of the characteristics of the wheelhouse work of fishing boats and in consideration of users.

병원 디자인을 위한 업무간섭에 관한 문헌조사 연구: 병원과 사무실의 비교 (Review of Research Literature on Interruptions and Performance for Hospital Design: Hospital and Office Comparison)

  • 서현보
    • 의료ㆍ복지 건축 : 한국의료복지건축학회 논문집
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    • 제20권1호
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    • pp.27-34
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    • 2014
  • Purpose: The purpose of this study was to identify the role of the physical environment in task interruptions in the healthcare settings. Many dangerous events such as airplane crash and medical errors are the result of human errors and, these errors are often the result of interruptions during a critical task of professional workers. In fact, the physical environment that determines accessibility and visibility among people affects interruptions significantly, but architectural studies have given little attention to the management of interruptions. Methods: Therefore, the researcher reviewed research literature in other fields to find out how the physical environment affected interruptions. Many studies were from management, human factors, and health care, but few from architecture. First the author examined the impact of interruptions, second described the social context of interruptions and the role of the physical environment. Results: Findings included that description of the physical environment was not very clear in studies from management and human factors, while little work had been done on interruptions in architecture. The author proposed study design that compensated shortcomings of each field by combining approaches from management, human factors, and architecture. Implications: Unit design strategies such as distributed nurse stations can affect interruptions and layout analysis such as space syntax analysis can evaluate visibility and accessibility of floor plans in the preliminary design phase.