• 제목/요약/키워드: Performance Self-efficacy

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기업가적 리더십의 양면성: 구성원의 조절 초점 성향에 따른 패러독스 효과 (Two Faces of Entrepreneurial Leadership: The Paradoxical Effect Reflecting Followers' Regulatory Focus)

  • 권상집
    • 벤처창업연구
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    • 제18권4호
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    • pp.165-175
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    • 2023
  • 벤처창업 연구에서 기업가적 리더십은 구성원의 혁신행동 및 성과를 증진시킬 수 있는 핵심 고리로 그 중요성을 인정받고 있다. 선행연구에서 기업가적 리더십은 구성원의 혁신행동을 향상시키는 요인으로 고려되고 있지만 아직까지 구성원의 개별 성향과 복합적으로 고려했을 때 기업가적 리더십이 어떤 영향을 미치는지에 대해서는 연구가 부족한 편이다. 본 연구는 구성원의 조절 초점 성향을 토대로 기업가적 리더십이 구성원의 성향에 따라 자기효능감과 혁신행동에 각기 다른 영향을 미칠 것으로 가정, 연구를 진행하였다. 본 연구는 변수 간 인과관계 검정을 위해 중소벤처기업에 재직 중인 구성원을 대상으로 점화 기법 기반 실험연구를 진행하였다. 본 연구는 실험 참가자를 2(기업가적 리더십 점화 집단 vs. 통제 집단)×2(조절 초점: 성장 초점 집단 vs. 예방 초점 집단), 네 가지 집단에 각각 무작위로 배분하였다. 연구결과, 기업가적 리더십은 성장 초점의 구성원들이 지닌 자기효능감과 혁신행동에는 긍정적인 영향을 발휘하는 것으로 나타났다. 반면, 기업가적 리더십은 예방 초점 성향 구성원들의 자기효능감과 혁신행동에는 부정적인 영향을 미치고 있었다. 실험연구 결과, 기업가적 리더십과 조절 초점 성향의 상호작용이 자기효능감을 토대로 혁신행동에 양면적인 효과를 발휘한다는 점을 확인할 수 있었으며 성장 초점 성향의 사람들이 예방 초점 성향의 사람들보다 리더가 기업가적 리더십을 발휘할 때 훨씬 더 혁신행동을 발휘할 수 있음을 확인할 수 있었다. 또한, 기업가적 리더십이 구성원에게 미치는 양면적 효과는 자기효능감에 의해 매개되고 있다는 점도 연구를 통해 입증하였다. 본 연구는 리더의 기업가적 리더십이 구성원의 혁신행동을 어떻게 높일 수 있는지에 대한 단초를 제공하였다. 또한, 본 연구는 기업가적 리더십과 조절 초점 성향, 혁신이론에 중요한 학문적 기여도를 제공하였으며 실무적 관점에서도 벤처기업 및 스타트업에서 구성원의 혁신행동을 촉진할 수 있는 조직운영 프로세스에 관한 의미 있는 기여도를 제공하였다.

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업무성과에 영향을 주는 업무용 모바일 어플리케이션의 주요 요인에 관한 연구 (An Empirical Study on the Influencing Factors of Perceived Job Performance in the Context of Enterprise Mobile Applications)

  • 정성훈;김기민
    • Asia pacific journal of information systems
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    • 제24권1호
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    • pp.31-50
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    • 2014
  • The ubiquitous accessibility of information through mobile devices has led to an increased mobility of workers from their fixed workplaces. Market researchers estimate that by 2016, 350 million workers will be using their smartphones for business purposes, and the use of smartphones will offer new business benefits. Enterprises are now adopting mobile technologies for numerous applications to increase their operational efficiency, improve their responsiveness and competitiveness, and cultivate their innovativeness. For these reasons, various organizational aspects concerning "mobile work" have received a great deal of recent attention. Moreover, many CIOs plan to allocate a considerable amount of their budgets mobile work environments. In particular, with the consumerization of information technology, enterprise mobile applications (EMA) have played a significant role in the explosive growth of mobile computing in the workplace, and even in improving sales for firms in this field. EMA can be defined as mobile technologies and role-based applications, as companies design them for specific roles and functions in organizations. Technically, EMA can be defined as business enterprise systems, including critical business functions that enable users to access enterprise systems via wireless mobile devices, such as smartphones or tablets. Specifically, EMA enables employees to have greater access to real-time information, and provides them with simple features and functionalities that are easy for them to complete specific tasks. While the impact of EMA on organizational workers' productivity has been given considerable attention in various literatures, relatively little research effort has been made to examine how EMA actually lead to users' job performance. In particular, we have a limited understanding of what the key antecedents are of such an EMA usage outcome. In this paper, we focus on employees' perceived job performance as the outcome of EMA use, which indicates the successful role of EMA with regard to employees' tasks. Thus, to develop a deeper understanding of the relationship among EMA, its environment, and employees' perceived job performance, we develop a comprehensive model that considers the perceived-fit between EMA and employees' tasks, satisfaction on EMA, and the organizational environment. With this model, we try to examine EMA to explain how job performance through EMA is revealed from both the task-technology fit for EMA and satisfaction on EMA, while also considering the antecedent factors for these constructs. The objectives of this study are to address the following research questions: (1) How can employees successfully manage EMA in order to enhance their perceived job performance? (2) What internal and/or external factors are important antecedents in increasing EMA users' satisfaction on MES and task-technology fit for EMA? (3) What are the impacts of organizational (e.g. organizational agility), and task-related antecedents (e.g., task mobility) on task-technology fit for EMA? (4) What are the impacts of internal (e.g., self-efficacy) and external antecedents (e.g., system reputation) for the habitual use of EMA? Based on a survey from 254 actual employees who use EMA in their workplace across industries, our results indicate that task-technology fit for EMA and satisfaction on EMA are positively associated with job performance. We also identify task mobility, organizational agility, and system accessibility that are found to be positively associated with task-technology fit for EMA. Further, we find that external factor, such as the reputation of EMA, and internal factor, such as self-efficacy for EMA that are found to be positively associated with the satisfaction of EMA. The present findings enable researchers and practitioners to understand the role of EMA, which facilitates organizational workers' efficient work processes, as well as the importance of task-technology fit for EMA. Our model provides a new set of antecedents and consequence variables for a TAM involving mobile applications. The research model also provides empirical evidence that EMA are important mobile services that positively influence individuals' performance. Our findings suggest that perceived organizational agility and task mobility do have a significant influence on task-technology fit for EMA usage through positive beliefs about EMA, that self-efficacy and system reputation can also influence individuals' satisfaction on EMA, and that these factors are important contingent factors for the impact of system satisfaction and perceived job performance. Our findings can help managers gauge the impact of EMA in terms of its contribution to job performance. Our results provide an explanation as to why many firms have recently adopted EMA for efficient business processes and productivity support. Our findings additionally suggest that the cognitive fit between task and technology can be an important requirement for the productivity support of EMA. Further, our study findings can help managers in formulating their strategies and building organizational culture that can affect employees perceived job performance. Managers, thus, can tailor their dependence on EMA as high or low, depending on their task's characteristics, to maximize the job performance in the workplace. Overall, this study strengthens our knowledge regarding the impact of mobile applications in organizational contexts, technology acceptance and the role of task characteristics. To conclude, we hope that our research inspires future studies exploring digital productivity in the workplace and/or taking the role of EMA into account for employee job performance.

PRECEDE 모형에 기반한 119구급대원의 감염관리 수행 관련 요인 분석 (Analysis of the factors related to the infection control practice of 119 emergency medical service providers based on the PRECEDE model)

  • 양연수;김희진;지선하;홍석환;한상균
    • 한국응급구조학회지
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    • 제24권1호
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    • pp.7-24
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    • 2020
  • Purpose: Emergency medical service (EMS) personnel are at high risk of spreading infection. In this study, we used the PRECEDE model to identify the knowledge, status, and barriers to infection control among Korean paramedics to provide basic infection control data. Methods: A total of 164 respondents were analyzed for the study. A questionnaire was administered and collected through an online self-response platform. Descriptive analysis, t-test, ANOVA, multiple regression, and logistic regression analyses were performed to determine infection control practices and associated factors using SAS 9.4. To identify the pathways and direct, indirect, total effects based on the PRECEDE model, we used AMOS 26.0. Results: Highly rated self-efficacy (OR 8.82, 95% CI: 3.23-24.09), awareness (OR 6.05, 95% CI: 2.06-17.72), and enabling factors (OR 3.23, 95% CI: 1.18-8.78) led to superior infection control. As a result of the structural model analysis, the highly rated enabling factors and awareness led to superior practice patterns. Conclusion: Practice is related to self-efficacy, awareness, and enabling factors; however, further research is needed to develop strategies for infection control. In particular, institutional arrangements are needed to improve the enabling factors. Improving infection control performance may lead to better infection control and enhanced protection of EMS personnel and patients against infection risks.

병원 간호사의 스마트 폰 의료관련 앱(APP) 사용의도 영향 요인 (Factors Related to the Intent to Use the Medical Application(M-APP) of Smart Phone of Hospital Nurses)

  • 심윤복;서영준;김장묵;김성호;성동효
    • 보건행정학회지
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    • 제22권2호
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    • pp.249-262
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    • 2012
  • The purpose of this study is to investigate the determinants of intent to use the medical-application(M-APP) of smart phone of nurses working at the nursing department of two university hospitals in Korea. The independent variables used in the study are performance expectancy, effort expectancy, social influence, facilitating condition, attitude toward using technology, self efficacy, anxiety, ability to use a smart phone easily and socio-demographic characteristics. The sample used in the study consisted of 378 nurses selected from two university hospitals located in Seoul and Wonju, Korea. Data were collected with self-administered questionnaires and analyzed using multiple regression analysis. The results of this study revealed 5 independent variables of attitude toward using technology, self efficacy, anxiety, ability of using APP and interest in smart phone have the significant effect on the intent to use the M-APP. The results imply that the hospital administrators and nursing managers should try to give more chances to learn the skills of using M-APP, provide sufficient resources and establish the stable hospital information system in order for their employees to use the M-APP more easily at their working places.

Role of Organizational Commitment on Work Performance in Distribution Department of AMCs

  • Mengchan XING;Indraah A/P KOLANDAISAMY;Hooi Sin SOO
    • 유통과학연구
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    • 제22권3호
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    • pp.1-10
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    • 2024
  • Purpose: The current study focused on work performance of distribution department of AMC (asset management company) industry in China, outlines the challenges faced by distribution employees of Chinese four biggest national AMCs, aiming to enhance the ability of Chinese national AMCs to succeed in the face of external challenges such as economic, social, and technological changes. Research design, data and methodology: This study adopted quantitative methods, questionnaire was collected from 248 general distribution department employees of four national AMCs of China, these employees are from the top 5 developed cities in China, and software Smart PLS 3.0 and SPSS 25 was applied to data analysis. Results: The result of this current study through Smart PLS 3.0 has revealed that the significant effect of affective commitment on contextual performance, affective commitment on task performance, continuance commitment on contextual performance, normative commitment on contextual performance, and effect of continuance commitment on task performance and normative commitment on task performance were found to be non-significant. Conclusions: According to the important role of distribution department, managers in China's national AMCs can leverage the study's findings to enhance organizational commitment among employees of distribution department, and further positively influences distribution department employees' work performance.

과학영재고등학생의 과학과 영어과목에서의 학습전략 사용 및 동기의 차이와 학업수행과의 관계 (Relationships of the Self-regulated Learning Strategies used in Both Science and English Classes and Motivation to Academic Performance by Science-gifted High School Students)

  • 성현숙;김일;김영상
    • 영재교육연구
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    • 제19권1호
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    • pp.95-117
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    • 2009
  • 본 연구는 과학영재 고등학생의 과학과 영어과목에서의 자기조절학습전략 사용 및 동기에서의 차이와 학업성취와의 관계를 알아보았다. 연구대상자는 과학영재 고등학교 1학년 144명이었다. 연구결과, 과학영재는 영어과목보다 과학과목에서 자기조절학습전략에 해당하는 인지전략, 초인지 전략, 자원관리전략을 적극적으로 사용하였고 동기 또한 유의미하게 높았다. 과학영재가 사용한 자기조절학습전략은 물리학점의 개인차를 전혀 설명해주지 못하였고 동기의 변인 중 과제가치만이 물리학점 분산의 2퍼센트를 설명해 주었다. 영어과목에서는 초인지 전략이 영어학점 분산의 8퍼센트를 설명해주고 자원관리전략 중 시간 및 공부환경조절이 15퍼센트를 설명해주는 것으로 나타났다. 그리고, 동기의 변인 중 자기효능감이 영어학점 분산의 30퍼센트를 설명해 주었다. 이러한 연구결과는 동질그룹인 과학영재가 교과목에 따라 어떠한 자기조절 학습전략과 동기를 사용하는 것이 중요한지를 시사해주고 있다. 이러한 결과를 토대로 효율적인 학업수행을 위해 어떠한 점이 교수학습과정에서 도모되어야 하는지 그 시사점이 논의되었다.

기술 준비도와 소비자 준비도가 Self Service Technology 사용동기와 태도 및 사용의도에 미치는 영향 (Effects of TR and Consumer Readiness on SST Usage Motivation, Attitude and Intention)

  • 심현숙;한상린
    • Asia Marketing Journal
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    • 제14권1호
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    • pp.25-51
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    • 2012
  • 정보기술의 활용이 마케팅 전략의 중요한 부분으로 부각되는 시장 환경에서 본 논문에서는 패스트푸드 레스토랑에서 주문시 Self Service Technology(SST)를 사용 할 때 기술준비도와 소비자 준비도에 따른 사용동기, 태도, 사용의도의 차이를 검증하고자 하였다. Parasuraman이 TRI를 개발한 이후 SST와 TRI를 접목한 연구가 이루어져 왔지만 여전히 부족한 실정이다. 소비자 준비도 역시 SST사용에 대한 소비자의 동기와 태도 및 의도와 직접적인 영향을 미칠 수 있지만 이에 대한 연구는 이루어지지 않았다. 이에 본 연구에서는 패스트푸드 레스토랑에서 터치스크린 SST를 도입함에 있어 소비자의 기술준비도와 소비자 준비도가 Dabholkar & Bagozzi(1994)가 제안한 SST 핵심태도모델에 미치는 영향을 고찰하였다. 이때 모든 소비자와 상황적 요인에 따른 차이를 파악하고자 자아의식, 상호작용욕구, 기술에 대한 두려움 등의 소비자특성과 지각된 대기시간, 지각된 과밀 등의 상황적 요인에 따른 조절 효과를 검증하였다. AMOS 18.0프로그램을 사용하여 구조방정식 모델로 분석하였고 연구 결과 기술준비도 중 낙관성은 사용용이성과 재미 동기에 유의한 영향을 미치는 것으로 나타났다. 혁신성은 사용용이성과 성과에 유의한 영향을 미치는 것으로 나타났다. 역할의 명확성, 능력 및 자아 효능감으로 구성된 소비자준비도는 사용용이성, 성과와 재미 등 모든 SST사용동기 요소에 기술준비도보다 강하고 유의한 영향을 미치는 것으로 나타났다. 마지막으로 SST 핵심태도모델 내의 SST 사용 동기, 사용 태도 및 사용의도 간의 관계에서 소비자 특성과 상황적 요인의 조절효과를 검증한 결과 지각된 과밀을 제외한 모든 변수들이 조절효과를 지니는 것으로 나타났다. 이러한 연구 결과를 바탕으로 터치스크린 SST를 도입하려는 기업에 실무적 제언을 하였다.

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정보시스템 품질이 감정노동 성과에 미치는 영향: 항공사 콜센터를 중심으로 (The Effects of Information Systems Quality on the Performance of Emotional Labors : Focused on the Airline Call Centers)

  • 박원희;김신곤;김창규
    • 한국산학기술학회논문지
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    • 제16권12호
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    • pp.8800-8811
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    • 2015
  • 콜센터 정보시스템에서 상담원은 고객과의 상호작용에서 매우 중요한 역할을 담당한다. 이러한 정보시스템을 효과적으로 유용하게 사용할 때 상담원의 업무 스트레스가 줄고, 이는 상담원의 감정노동을 감소시켜 개인과 조직의 성과를 향상시키는 결과로 이어진다. 최근 감정노동에 대한 논의가 활발하지만, 대표적인 감정노동 직군인 콜센터 상담원을 대상으로 한 상담원과 고객응대에 필수적인 정보시스템 간의 상호작용 효과에 대한 연구가 부족한 실정이다. 따라서 본 연구에서는 항공사 콜센터 정보시스템품질이 기대일치에 어떤 영향을 미치는지, 그리고 기대일치와 자기효능감이 감정노동성과에 어떠한 영향을 끼치는지 규명하고자 하였다. 콜센터 상담원 436명을 대상으로 분석한 결과, 이들에게 양질의 정보시스템을 제공할 때 직무에 대한 만족도와 자부심이 높아지고, 이는 감정노동의 강도를 낮추어 궁극적으로 서비스성과를 향상하는 것으로 나타났다. 본 연구의 시사점은 다음과 같다. 첫째, 항공사 콜센터 정보시스템 운영과 관련한 조직의 의사결정자에게 성공적인 콜센터 정보시스템 도입 및 확장을 위한 실무지침을 제공했다. 둘째, 본 연구에서 제안한 측정모형을 항공사 정보시스템에 적용 및 분석해 봄으로써 시스템 사용에 대한 점검 및 진단을 수행 할 수 있는 방안을 제시하였다. 마지막으로 이론적으로 구축된 항공사 콜센터 정보시스템과 측정모형에 대하여 측정항목 간 인과관계를 실증적으로 분석함으로써 콜센터 정보시스템의 성과측정을 위한 확고한 전략적 안목을 제시하였다.

Psychological Capital, Organizational Commitment and Job Performance: A Case in Vietnam

  • NGUYEN, Ha Minh;NGO, Trung Thanh
    • The Journal of Asian Finance, Economics and Business
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    • 제7권5호
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    • pp.269-278
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    • 2020
  • The purpose of this study is to explore the relationship between employee's psychological capital, organizational commitment and job performance in Vietnam. In this study, psychological capital and overall organizational commitment are considered as two second-order constructs. Psychological capital includes four different components: self-efficacy, optimism, hope and resiliency. Organizational commitment comprises three different components: affective commitment, continuance commitment and normative commitment. The study uses the combination of quantitative research method and qualitative research method. Qualitative research method (based on the experts' opinions) is used to design the official questionnaire, while relationship between concepts is estimated by quantitative research method, which is inclusive of the methods of descriptive statistics, Cronbach's Alpha, EFA, CFA and CB-SEM. The survey is conducted in two ways: face-to-face and via email. Data are collected from 848 employees across provinces and cities in Vietnam. The findings show that psychological capital and job performance have a positive relationship, organizational commitment has positive influence on job performance, and psychological capital is also related to organizational commitment. All relationship between psychological capital, organizational commitment and job performance of employee are statistically significant. In addition, organizational commitment also plays the mediating role in the positive relationship between psychological capital and employee's performance.

Self-Care Education Programs Based on a Trans-Theoretical Model in Women Referring to Health Centers: Breast Self-Examination Behavior in Iran

  • Ghahremani, Leila;Mousavi, Zakiyeh;Kaveh, Mohammad Hossein;Ghaem, Haleh
    • Asian Pacific Journal of Cancer Prevention
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    • 제17권12호
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    • pp.5133-5138
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    • 2016
  • Background: Breast cancer is one of the most common cancers and a major public health problem in developing countries. However, early detection and treatment may be achieved by breast self-examination (BSE). Despite the importance of BSE in reducing the incidence of breast cancer and esultant deaths, the disease continues to be the most common cause of cancer death among women in Iran.This study aimed to determine the effects of self-care education on performance of BSE among women referring to health centers in our country. Materials and Methods: This quasi-experimental interventional study with pretest/posttest control group design was conducted on 168 women referred to health centers. The data were collected using a validated researcher-made questionnaire including demographic variables and trans-theoretical model constructs as well as a checklist assessing BSE behavior. The instruments were administered to groups with and without self-care education before, a week after, and 10 weeks after the intervention. Then, the data were entered into the SPSS statistical software (version 19) and analyzed using independent sample t-tests, paired sample t-test, repeated measures ANOVA, Chi-square, and Friedman tests (p<0.05). Results: The results showed an increase in the intervention group's mean scores of trans-theoretical model constructs (stages of change, self-efficacy, decisional balance, and processes of change) and BSE behavior compared to the control group (p<0.001). Conclusion: The study confirmed the effectiveness of aneducational intervention based ona trans-theoretical model in performing BSE. Therefore, designing educational interventions based on this model is recommended to improve women's health and reduce deaths due to breast cancer.