• 한국컴퓨터정보학회논문지
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• 제25권5호
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• pp.217-227
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• 2020

본 연구는 물류 기업이 블록체인기술을 채택하는 데 어떠한 요인들이 영향을 미치는가를 파악하고 블록체인기술이 물류성과에 미치는 영향을 분석하는 것을 연구목적으로 하고 있다. 블록체인기술의 채택에 영향을 미치는 변수들은 TOE 프레임을 바탕으로 제시하였다. 블록체인기술 채택 요인으로 기대이익, 조직준비성, 기술호환성, 경쟁압력을 제시하였다. 그리고 블록체인기술로는 스마트 계약과 정보 투명성을 제시하였다. 물류성과는 신속성과 조정성을 제시하였다. 한국의 물류 기업을 대상으로 설문조사를 실시하였다. 수집된 자료를 분석한 결과를 보면 기대이익, 기술호환성은 블록체인기술(스마트 계약, 정보 투명성)에 정의 영향을 미치는 것으로 나타났다. 조직준비성은 정보투명성에 정의 영향을 미치는 것으로 나타났다. 블록체인기술은 물류성과에 정의 영향을 미치는 것으로 나타났다.

• 유통과학연구
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• 제20권2호
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• pp.101-108
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• 2022

Purpose: In this logistics disturbance period, this study conducts research of distribution and logistics firms in Korea. The purpose of this exploratory research is to analyze global competitive capability influence on business performance. And give managerial implications and contribute to academics. Research design, data, and methodology: This research empirically analyzes the relationship between global competitive capability and business performance. As for business performance this research considered non-financial performance and measured with business performance fulfillment. As for antecedent variables, this research measured three global competitive capability constructs; preparation, utilization, intensive capability. And each construct includes two capability concepts. This study used 2,316 executing direct export distribution and logistics industry firmsfrom KOTRA's GCL data. This research used frequency analysis, reliability analysis, correlation analysis, and step-wise regression analysis by SPSS26. Results: The result shows that all the variables except export infra showed statistically significant. As results show, mid/long strategy & global mind of preparation capability, both communication and marketing of utilization capability and market strategy and product/goods/service of intensive capability give a positive influence on business performance fulfillment. Conclusions: Based on the results, this research provide implication for practical management, contribution to academic, and suggestion for feature research.

• 무역상무연구
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• 제38권
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• pp.229-262
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• 2008

With the introduction of supply chain management concept, the nature of a firm is fundamentally changed. Control is no longer based on direct control of the business processes, but rather based on integration across member organizations in the supply chain. Firms are trying to achieve a competitive edge by managing their supply chain performance to gain advantages in cost and service differentiation. The supply chain elements of a sea port involves ILSP (Inbound Logistics Service Provider) at the input side and OLSP (Outbound Logistics Service Provider) at the output side. The goal of sea port is to satisfy the needs of different parties, both upstream and downstream, in the chain with greater effectiveness and efficiency than it's competitors. In this context, the purpose of this paper is to derive conceptualization of the SCP (Supply Chain Performance) in the sea port from literature review on the previous researches and to tackle their theoretical and practical implications. The paper deals with conceptualizing SCP in sea port using the SCOR (Supply Chain Operation Reference) model. It incorporates both the effectiveness and efficiency aspects of performance measurement. And it also recognizes customer related reasons for measuring performance.

• 경영과정보연구
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• 제17권
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• pp.315-333
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• 2005

The Internet has been identified as the worlds fastest growing marketplace with seemingly limitless opportunities for marketing products and services. Logistics service quality is considered an essential strategy for success and survival in today's internet environment. Logistics excellence has become a powerful source of competitive differentiation within diverse marketing offerings of internet firms. The quality of logistics service performance is a key marketing component that helps create customer satisfaction. As the business environment has changed, the operations based definition of logistics service have evolved. The objective of this study is to examine the logistics service quality in internet shopping mall and the impact of logistics service quality on customer satisfaction. The quality factors of logistics service in this study are consist of five quality factor. The survey result is drive from a man experienced in used internet shopping mall. The finding suggest that logistics service quality of five factor had a positive effort on customer satisfaction. Specifically, timeliness had the most consistent positive effort on customer satisfaction.

• Management Science and Financial Engineering
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• 제10권2호
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• pp.1-28
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• 2004

The integrated supply chain of business partners for e-Commerce in cyber space is defined as Logistics Chain if the cooperative activities are logistics-related. Logistics Chain could be managed effectively and efficiently by cooperative technologies of logistics chain execution. In this paper, we propose a routing and scheduling algorithm based on the Tabu search by adding geographical information into existing constraint for pick-up and delivery process to minimize service time and cost in logistics chain. And, we also consider an uncertainty processing for the tracing of moving object to control pick-up and delivery vehicles based on GPS/GIS/ITS. Uncertainty processing is required to minimize amount of telecommunication and database on vehicles tracing. Finally, we describe the Logistics Chain Execution (LCE) system to perform plan and control activities for postal logistics chain. To evaluate practical effects of the routing and scheduling system, we perform a pretest for the performance of the tabu search algorithm. And then we compare our result with the result of the pick-up and delivery routing plan generated manually by postmen.

• 산업공학
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• 제23권2호
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• pp.164-175
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• 2010

In logistics e-marketplaces, brokerage agents intermediate empty vehicles and freights registered by car owners and shippers. In the previous research, we proposed constant periodic/fixed matching algorithms for the logistics brokerage agents with the objective of minimizing the total transportation lead time and the transportation due date tardiness of freights(Jeong, 2004; Jeong, 2007). However, the constant type algorithms cannot consider changes in the balance status of an e-marketplace, i.e. the difference between the numbers of freights and vehicles to wait for matching, because they use non-changing matching periods and amounts. In this paper, we propose variable type algorithms for the logistics brokerage agent, in which the matching periods and amounts are changed continuously by considering the balance status between the freights and vehicles. In order to compare performance of the variable type algorithms to the previous constant type algorithms, we carried out computational experiments on various problem instances. The results show that the variable type algorithms give better performance than the constant type algorithms. We can expect that the logistics brokerage agents can improve their performance by using the proposed variable periodic/fixed matching algorithms.

• 한국항해항만학회지
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• 제36권9호
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• pp.753-761
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• 2012

To achieve a differential advantage over competitors and protect their long-term interest, shipping lines have striven to find ways to maintain an ongoing relationship with shippers which can be achieved by attaining their loyalty. The benefits of loyal shippers are potentially huge in that they generate long-term revenue streams as well as provide cost savings as compared with attracting new shippers. Logistics service provided by shipping lines is identified as one of the effective tools for building customer loyalty. However, in a review of the literature none of the studies examine how logistics service creates customer loyalty, particularly between shipping lines and shippers. Consequently, the overarching purpose of this paper is to extend knowledge on logistics service performance and its relationship with customer loyalty in the unique context of maritime transport by proposing a new conceptual model based on an extensive literature review. The major contribution is to offer a new insight into the complex relationships between those 'soft' concepts in the context of maritime transport.

• 한국IT서비스학회지
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• 제12권3호
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• pp.273-287
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• 2013

The objective of this study is to empirically develop performance evaluation measures for LIS (logistics information systems) based upon BSC (balanced scorecard) model and determine the relative importance among four perspectives of BSC using AHP (analytic hierarchy process) methodology. Above all, forty nine probable measures for evaluating LIS performance were identified through reviewing the previous research related with SCM (supply chain management), logistics management, and information systems evaluation. And then, these probable measures were examined by means of coincidence analyses using three mutually exclusive criteria(validity of content, ease of measurement and reliability of measurement). Data for conducting the coincidence analyses were collected from LIS users and LIS development personnel. As the results of the coincidence analyses, it was found that 31 ones among 49 probable performance evaluation measures theoretically derived could be qualified for LIS performance evaluation. And AHP analysis showed that the weight of each perspective was respectively as follows : 46.8% for financial perspective, 31.3% for customer perspective, 14.8% for internal business process perspective, and 7.1% for learning and growth perspective. The academic contribution of this study is that performance evaluation measures for LIS could be systematically and empirically developed on the basis of BSC. Also, the results of this study are expected to be used as a practice guideline of evaluating and improving LIS.

• Management Science and Financial Engineering
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• 제10권1호
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• pp.77-96
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• 2004

In this paper, we present a dynamic matching methodology for the logistics brokerage agent that intermediates empty vehicles and freights registered to the logistics e-marketplace by car owners and shippers. In this matching methodology, two types of decisions should be made： one is when to match freights and vehicles and the other is how to match freights and vehicles at that time. We propose three strategies for deciding when to match, ie. real time matching (RTM) , periodic matching (PM), and fixed matching (FM) and use Hungarian method for solving the how-to-match problem. In order to compare the performance of the when-to-match strategies, computational experiments are done and the results show that the waiting-and-matching strategies, PM and FM, give better performance than real time matching strategy, RTM. We can expect that the suggested matching methodology may be used as an efficient and effective tool for the brokerage agent in the logistics e-marketplaces.

• 정보기술응용연구
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• 제3권2호
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• pp.67-82
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• 2001

오늘날 날로 증가하는 물류비는 개별 기업은 물론 국가 전체의 수출 경쟁력을 약화시키는 주요 원인으로 지적되고 있다. 그러나 특히 육상물류의 경우 그 비중이 전체 화물 운송의 60% 이상을 차지함에도 불구하고 심각한 교통체증 및 물류기반 시설의 미비, 효율적인 정보시스템의 미비 등으로 인하여 물류비가 계속 증가하는 양상을 보여 왔다. 따라서 본 논문에서는 우리나라 육상물류산업이 안고 있는 문제점의 해결을 위한 방안들 중의 하나로 공급사슬관리(Supply Chain Management) 개념을 운송산업에 적용한 e-logistics 시스템 개발 프로젝트의 길과를 소개하고 있다. 본 논문에서 소개하는 육상물류중개시스템은 공급사슬개념을 운송산업에 적용하여 화주, 물류중개회사 및 운송사 사이의 업무처리 프로세스 및 데이터 베이스를 공유하면서 차량의 흐름과 정보흐름을 원활하게 하여, 고객에 대한 서비스를 제고하는 한편 인건비, 통신비, 차량유지비 등을 절감할 수 있게 한다. 특히 육상물류중개시스템은 화물의 운송과 관련하여 발생하는 다양한 정보들을 데이터베이스에 저장하여 두었다가 세관 및 터미널에 대한 각종 신고업무에 이용할 수 있으며, 이밖에도 교통정보 및 화물 위치정보 등 다양한 서비스를 제공해 주고 있다. 육상물류중개시스템은 현재 개발중인 항만물류통합데이터베이스를 기반으로 한 항만물류원스톱서비스 시스템과 연계되어 차후에는 물류원스톱시스템으로 발전할 수 있을 것이다.