• 한국정보시스템학회지:정보시스템연구
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• 제27권4호
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• pp.97-114
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• 2018

Purpose Compliance support system (CSS) aims to support employees' voluntary compliance activities, however, it requires a different approach from the acceptance of other general information systems. In other words, the user's concern that his/her compliance activities recorded in the system are monitored may hinder the active use of the system. In this regard, we set up a research model to investigate the factors that affect the intention to use CSS, by including perceived usefulness, compliance commitment, and surveillance concern. Design/methodology/approach A questionnaire survey was conducted for the employees of a domestic oil-company, who operates their own CSS. Based on the 865 data collected, a structural model analysis using PLS was conducted. As a result, all four hypotheses were accepted. It was found that perceived usefulness of CSS has a positive effect on the intention to use CSS. Compliance commitment has a positive effect both on perceived usefulness and intention to use CSS. In contrast, surveillance concern of one's non-compliance recorded in the CSS was shown to have a negative effect on the relationship between compliance commitment and perceived usefulness. Findings This study has academic implications in that it extends the viewpoint of the existing technology acceptance mechanism by examining the two aspects, i.e., compliance commitment and surveillance concern. This study may also provide practical directions to strengthen the use of the active compliance support system by the employees.

• 한국산학기술학회논문지
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• 제15권6호
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• pp.3524-3533
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• 2014

본 연구는 서비스직 종사자의 두 가지 감정노동전략(표면행동, 내면행동)이 직무소진 및 지각된 고객관련 스트레스요인(CSS)에 미치는 상이한 영향과 그러한 영향 과정에서 지각된 CSS의 매개역할을 검증하고자 진행되었다. 대표적인 감정노동 직무라 할 수 있는 호텔서비스직 종사자를 대상으로 자기보고식 설문조사를 실시하였으며 568명의 자료를 분석하였다. 분석결과에서 표면행동은 지각된 CSS와 직무소진을 증가시키고(H1지지), 표면행동과 직무소진의 관계에서 지각된 CSS가 매개역할을 하는 것으로 나타났다(H3지지). 한편, 내면행동은 직무소진을 감소시켰으나 지각된 CSS에는 영향을 미치지 않는 것으로 나타났으며, 그로인해 내면행동과 직무소진의 관계에서 지각된 CSS의 매개역할 또한 지지되지 않았다(H2부분지지, H4기각). 결과적으로, 지각된 CSS와 직무소진을 모두 증가시키는 표면행동과 달리 내면행동의 경우 지각된 CSS를 증가시키지 않으면서 동시에 직무소진을 감소시키는 것으로 나타나 두 가지 감정노동 전략에 대한 상이한 접근의 필요성을 확인하였다. 마지막으로 연구의 시사점 및 제한점을 논의하였다.

• 유통과학연구
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• 제18권6호
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• pp.63-75
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• 2020

Purpose: This study examines the motivations that prompt customers to use commercial sharing services (CSSs), and the relationship between anti-consumption and the perceived utility of CSSs in the fashion-sharing business. This study tries to understand how the two types of anti-consumption can differentially affect consumers' perceived utility to use CSSs. In particular, as the types of CSS have diversified and many consumers have used them, it can be expected that the influence of anti-consumption on the perceived utility of CSSs can change, depending on the field where the CSS is applied. Research design, data and methodology: The structural equation modeling (SEM) with the SPSS 22.0 and AMOS 18.0 programs was used. Results: This study found that (i) two types of anti-consumption (voluntary and selective) differentially affect the perceived utilities to use CSSs; (ii) the two types of anti-consumption differentially affect the perceived utility to use CSSs depending on the level of the brand. Conclusions: In order to promote the spread of consumers' use in the sharing economy, it will be possible to identify what important utility is and make a meaningful contribution to the establishment of future marketing strategies.

• 수산경영론집
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• 제39권1호
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• pp.43-61
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• 2008

Excessive public loan with low interest and other tax benefits have been provided for fishermen, but much of them turned out to be little performed. There were the moral hazards of Suhyup in the process of executing the public loans. As the government gave the reimbursement on the financial loss of Suhyup resulting from the public loans, Suhyup had no responsibility of the bad debt loss. Therefore, Suhyup gave little efforts to reduce the non-performing. The government perceived this problem and tried to reduce the under-performing loans. Thus, the government decided to take limited responsibilities. Suhyup made the progress to reduce the under-performing public loans. Suhyup dealt with these situation and made the credit evaluation model of the fisherman's public loan. This paper is for the credit evaluation model in the fisherman's public loan, which explains the model development methodology and the model characteristics in detail. This evaluation model is composed of two sub-component model. the one is the quantitative model and the other is the qualitative model. The quantitative sub-model is for the identification of fishermen financial status and is based on the financial transaction information. Its development methodology is the CSS modeling for the consumer market. The qualitative sub-model is for the evaluation the business prospect and is based on the business information such as fisherman's management skills, technology, equipment. Its development methodology is the AHP. It provides the detailed information in the model development methodology, which is the ideal example such as the public loan. In addition it gives the information to the interest parties such as policy makers, suhyup and fishermen.

• 한국식품과학회지
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• 제52권5호
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• pp.495-502
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• 2020

본 연구에서는 육류와 어류의 효소 처리 및 재구성에 의해 물성 조절 고령친화식품을 이용하여 이화학적 및 감각특성과 기호도 분석을 통해 다각적으로 고령친화식품의 개발 방향성을 연구하였다. 효소 처리 고령친화식품의 이화학적 성분 분석 결과 가용성 고형분, 염도, pH에서 효소 처리와 대조군 사이의 유의적인 차이가 나타나지 않았다. UDF 기준에 따른 경도 측정 결과 대조군인 CBS, CSS 모두 일반식에 해당하는 경도를 나타내었고, ESS는 UDF 2단계, ESS는 UDF 1단계에 해당하는 경도로 측정되었다. 재구성 고령친화식품인 TES, TMR의 경우 모두 UDF 2단계 기준에 해당하는 경도를 나타내었다. 소비자 조사에서 외관과 경도, 씹힘성에서 효소 처리 시료가 대조군 보다 낮은 강도를 나타내며 효소 처리를 통한 경도 저하 효과를 확인할 수 있었다. 재구성 시료 모두 낮은 경도와 씹힘성을 나타내고, 7점대의 높은 목넘김성으로 평가되어 연하 및 저작장애 고령자를 대상으로 한 고령친화식품으로서의 조건에 부합하는 결과를 나타냈다. 향후 고령인구의 증가와 함께 고령자의 먹는 즐거움과 더불어 기능적, 영양적으로 충족되는 고령친화식품이 개발되어 앞으로 다가올 초고령화 시대에 대비해야 할 것이다.