• 한국약용작물학회:학술대회논문집
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• 2007.11a
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• pp.290.1-290.1
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• 2007

• Proceedings of the Korean Society of Veterinary Pathology Conference
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• 2004.10a
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• pp.3-3
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• 2004

• Proceedings of the Korean Radioactive Waste Society Conference
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• 2019.05a
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• pp.225-226
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• 2019

• Journal of the Korea Institute of Information and Communication Engineering
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• v.19 no.3
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• pp.674-682
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• 2015

RnD Service firms are the innovative company that supports innovation, determines the healthy ecosystem in the high tech business sector. RnD service also brings up a regional innovation through the business ecosystem. This study conducted a case study RnD Service firms leading to the activation of high tech industry. We analyze the role of the RnD Service firms through reports and interviews with corporate managers. We understand the growth process was RnD Service firms, and identify the cost of organizing. RnD Service firms are independent economy, but was also a problem that appears is dependent on universities and research institutions sometimes. When the subject of a regional innovation take place the RnD Service sector, It should be noted that the emergence of innovative business. RnD Service model should not be developed by universities and public institutions, it should be a technology development model that occur between companies.

• Korean Journal of Environment and Ecology
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• v.30 no.5
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• pp.857-864
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• 2016

To analyze the behavioral characteristics of Korea endangered species female gorals (n=6) during the period of birth, using GPS collar attached on their necks, we carried out this study in two areas (Seoraksan and Woraksan National park) from March 2007 to May 2014. According to our analysis there was a change in their home range during the period of birth. The home range of females (n=6) in MCP 95% was Spring ($1.00{\pm}1.00km^2$) > Autumn ($0.66{\pm}0.30km^2$) > Summer ($0.61{\pm}0.40km^2$) > Winter ($0.50{\pm}0.10km^2$) (F=4.198, p<0.05). In the monthly analysis, their home ranges were dramatically reduced in May, June and July. It showed a statistically significant difference (F=24.261, p<0.01). These gorals showing a drastic change in home ranges were identified as gorals having offspring individual and their home ranges were decreased. The average altitude was $615.77{\pm}173.508m$ and there was no significant difference in major change between parous and nonparous female gorals. Through this analysis, we expect that it can be applied to the goral management and restoration project considering the time of birth.

• Journal of Service Research and Studies
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• v.10 no.1
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• pp.97-107
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• 2020

The purpose of this study is to demonstrate the effect of customer acceptance of servicescape on customer satisfaction focusing in theme park service. In particular, the degree of usefulness and ease of use perceived for servicescape will ultimately have the impact on customer satisfaction through the process of service co-creation and shared values creation. In order to demonstrate this structural influence relationship, a survey of 247 undergraduate and graduate students taking service management course was conducted. The customer's acceptance of the servicescape affects the co-creation activities of the service. It creates value and contributes to the improvement of satisfaction. Looking at the results of this study in detail, it is necessary to take into consideration the usefulness of the theme park employees' clothes and symbols, etc. in servicescape, and the convenience of the facility itself is important. This servicescape reveals that customers should be comfortable with the use of real-time information on the site and that customer satisfaction can be improved by creating new shared value. This study has been limited to the theme park service which has a large-scale service field and the distribution status of many customers in real time, so it is limited to apply to the other services with detail reinterpreting.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2007.11a
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• pp.38-42
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• 2007

In this paper, we identify the factors of supplier service quality, and explore the relationships between these factors and customer satisfaction, and between these factors and customer loyalty. Through empirical analysis, the five factors, such as technical ability, information service, service flexibility, delivery reliability, and after service, are identified. The analysis also shows that information service and service flexibility influence customer satisfaction, and service flexibility and after service influence customer loyalty.

• Journal of Distribution Science
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• v.15 no.1
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• pp.15-20
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• 2017

Purpose - Other customers within the same service environment do influence a customer' attitude and behavior toward a service firm. Specially, other customers' misbehaviour and various service problems stemmed from them could make the other customers suffer some bad experiences. However, there are few studies to answer how the spillover effect of a service failure arisen from other customers' misbehavior. This study is aimed to examine how service failure due to the dysfunctional behavior of other customers has negative effects on customer evaluation with the service provider. Research design, data, and methodology - Data were collected from a survey based on consumers' retrospective experiences in airline service context. The hypothesized relationships were tested conducting structural equation modeling. Results - Our results show that the attribution of a firm responsibility for other-customer failure has a positive influence on customer's recovery expectation, in turn, it is negatively related to customer satisfaction. Furthermore, perceived service provider's efforts positively influence customer satisfaction. Conclusions - Although a service failure was caused by other customer's misbehavior, employees should be able to alleviate any bad feelings of the affected customers. Furthermore, service providers should provide proper recovery efforts for solving problems caused by the other customers for the wounded customers.

• Korean Journal of Human Ecology
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• v.18 no.2
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• pp.547-555
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• 2009

The lifestyle of customers visiting nail shops is categorized into four such as the types of 'pursuit of fashion', 'pursuit of brand', 'conservative frugality', 'premeditated pursuit'. Subjects are divided into 3 groups such as a 'pragmatist group', an 'achievement-oriented group' and a 'brand-oriented group'. Customers satisfaction level was measured in the subcategories of a 'personal service', a 'technical service', a 'facility service' and an 'after-sales service'. Their satisfaction levels depending on the types of customers' lifestyle have meaningful differences in a 'technical' and an 'after-sales' service. The 'pragmatist group' shows the highest mark in a 'personal service' and an 'achievement-oriented', it prefers the 'personal' and 'facility service' evenly. The 'brand-oriented' group shows high concern in the 'technical service'. Concludingly, the types of customers' lifestyle which influence their revisiting of the nail shop have deep relation to customers' satisfaction level in the 'personal', 'technical', 'facility', and 'after-sales service' of nail shops. Especially the 'facility service' is highly influential in customer's revisiting.

• Korean Journal of Environment and Ecology
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• v.29 no.2
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• pp.184-191
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• 2015

This study aimed to analyze characteristics of the seasonal habitat use of reintroduced Long-tailed Gorals (n=7) in Woraksan (mountain) National Park. We collected 10,721 goral coordinates in Woraksan (mountain) National Park via transmitters, and analyzed habitat use (e.g., aspect, distance from stream and road) from November 2006 to January 2013. Aspect use was southwest (22.6 %), and seasonal aspect use had a southwestern slope (in the spring, summer, and autumn). A northwestern aspect was detected in winter, but slope of $30^{\circ}{\sim}35^{\circ}$ (19.0 %) was used regardless of the season and mean elevation use was 500 m. Moreover, seasonal use was higher in the summer and lower in the winter and spring. The distance from the stream was mainly 50 m in 17.2 %, except in the winter (distance of 300 m), and it was within 50 m in the spring, summer, and autumn. The distance from the road was 100 m in 25.7 %, and seasonal use was within 100 m except for the winter. Thus, we examined significant differences in the habitat use of reintroduced gorals in Woraksan (mountain), and provide elementary data for habitat stabilization of Woraksan (mountain) National Park where goral restoration has advanced.