• Title/Summary/Keyword: PMO(Project Management Office)

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Differences in the Perceptions of PMs and PMOs on the Importance of the Role of PMO (PMO의 제반 역할의 중요성에 대한 PM과 PMO의 인식 차이)

  • Yoon, Tae-Ho;Choi, Sung-Wook;Kim, Soo-Yeon;Kim, Daecheol
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.44 no.3
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    • pp.207-213
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    • 2021
  • Recently, the number and scale of projects being carried out within the enterprise are increasing. Accordingly, many companies are competitively introducing a Project Management Office (PMO) to efficiently manage these projects, allocate resources, and effectively link the projects and corporate strategies. However, the project manager who directly manages the project wants to receive support from the PMO in many areas for successful project management, but the project manager does not like to be interfered with by the PMO. On the other hand, the PMO may not be able to satisfy all the requirements of each PM as PMO oversees the entire project with limited resources. In addition, since the PMO must monitor and control the project and support the project according to the priorities of each project, conflicts with each PM can be formed. Therefore, in this study, based on the case of a company, the difference between the perceptions of PMs and PMOs about the importance of the required roles of PMOs is to be examined. As a result of the study, it was confirmed that the core functions and sub-functions of PMO, which PMO members and PMs consider important, are different. It was identified that the PMs valued the PMO function that would be helpful for their successful project execution. On the other hand, PMO members revealed that they had a relatively high priority for the roles to monitor and control project performance for which they were directly responsible.

A Research on the Core Functions and Management Level of the PMO to Improve IS Project Performance (정보시스템 개발 프로젝트 성과 향상을 위한 PMO 핵심 기능과 관리수준에 관한 연구: 금융권 차세대 프로젝트 사례를 중심으로)

  • Kim, Sang-Yeoul;Chang, Yun-Hi
    • The Journal of Information Systems
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    • v.15 no.4
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    • pp.1-22
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    • 2006
  • Nowadays, IS projects are getting more complicated and large-scaled. Therefore, many researchers and practitioners have been interested in the IS development methodologies, automated tools, techniques, and TQM to improve IS performance. Latest Standish Group's research reported that after the PMO introduction, project scale became bulkier than 1 or 2 year ago, and that IS development project success probability was increased sharply by 62 percents from 37. The previous researches listed just various PMO functions. This research is to seize the core functions and management level of the PMO affecting on the IS project performance with banks which are the leading industry to accept the PMO in Korea. The activities in the categories of implementation management technology support management infrastructure management are the core functions of the PMO to affect the IS performance including schedule management quality management user and stakeholders' satisfaction. Also, the PMO management level is important for IS project success. Among the 5 levels PMI suggested, PMO can implement the project effectively at least at the third level. Korean companies which are about to introduce the PMO have to consider the PMO core functions and management level to increase the IS maturity.

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A Study on the Effect of PMO Involvement on Project Performance (PMO의 관여도가 프로젝트성과에 미치는 영향에 관한 연구)

  • Won, Jong Ho;Park, So Hyun;Lee, Tae Won;Kim, Seung Chul
    • The Journal of Information Systems
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    • v.32 no.2
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    • pp.109-135
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    • 2023
  • Purpose This study is based on previous studies related to the function and operating system of the project management system for efficient project management. The purpose of the study is, first, to find out how the project performance is affected by the utilization of the project management system and the involvement of the PMO. Second, the mediating effect of implementing integrated management between the project management system and project performance is to be demonstrated. Design/methodology/approach Based on previous studies related to project management, this study designed a research model by integrating functional factors derived from project management system design studies, integrated management factors, and factors derived from PMO function studies. Findings As a result of the empirical analysis, this study first confirmed that high utilization of the project management system and high involvement of the PMO are factors that affect project performance. In addition, it was confirmed that the establishment of the system and the introduction of PMO do not guarantee project performance. Second, it was confirmed that the execution of integrated management has a mediating effect between the system and the project performance, and that the high utilization of the system has a positive effect on the mediating effect.

A Study on the Role of PMO for SI Projects Success (SI 프로젝트의 성공을 위한 PMO의 역할에 대한 연구)

  • Park, SeungWoo
    • Proceedings of the Korea Information Processing Society Conference
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    • 2017.11a
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    • pp.466-469
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    • 2017
  • SI 프로젝트가 대형화되고 장기화 되면서 투입 인력과 구축 비용의 단위가 점점 커짐에 따라서 프로젝트의 복잡성과 위험요소가 증가하고 있다. 이에 따라 프로젝트 수행에 대한 종합적인 점검과 평가로 프로젝트에 대한 신뢰성과 안전성을 증진시키고, 각종 위험 및 역기능을 최소화 할 수 있는 프로젝트 관리에 대한 전문성이 요구되고 있다. PMO(Project Management Office)는 프로젝트의 수행을 일관성 있게 관리하고, 성공적인 완료를 위하여 지원, 감독, 통제 등의 제반 활동을 수행하는 조직이다. PMO의 도입은 사업관리 효율을 향상시키는 방법 중 하나로 인식되고 있는데, 특히 과거 프로젝트의 성공이나 실패에 대한 지식을 효과적으로 전달한다거나, 프로젝트 팀에게 프로젝트 수행과 관련된 지원 서비스를 제공한다는 점에서 효율적인 방법으로 인식 되고 있다. 본 연구에서는 성공적인 SI 프로젝트가 되기 위해서 프로젝트 내에서 PMO의 역할에 대해서 분석 및 연구하였다.

A Study on the Impact of Project Performance According to the Implementation type of PMO Function : Focus on Information and Communication Technology Industry (PMO 기능 도입유형에 따른 프로젝트 성과의 영향 연구 : ICT 산업을 중심으로)

  • Lee, Mu-Geon;Kim, Seung-Chul;Boo, Je-Man
    • Journal of Information Technology Services
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    • v.16 no.2
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    • pp.61-83
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    • 2017
  • It is well known that PMO (Project Management Office)s are effective for successful project performance. Since it takes a long time to develop PMO capability, many public organizations and companies that do not have internal PMOs are increasingly relying on outsourcing of PMO functions in order to introduce mature PMO capabilities in a short period of time. However, it is not verified yet whether outsourced PMO is more effective than internal PMO or not. The objective of this study is to verify the effectiveness of PMO outsourcing. There are many different definitions about PMO function, and even the same PMO function may have different effectiveness depending on the Industry. Thus, this study redefined the PMO functions and Project Performance based on the past studies, and conducted research by focusing on the ICT (Information and Communication Technology) industry. The ICT industry is an important industry economically and has been attracting global attention recently. This study is the first attempt to prove the effectiveness of outsourcing of PMO function in Korea. We found that PMO function outsourcing is effective for certain aspects of project performance, particularly technical support and infrastructure management. Overall, PMO outsourcing is usually more effective than internal PMO for improving project performance. The results of this study are expected to contribute to the development of PMO theories and practices.

A Study on PMO for Betterment of Project Success (프로젝트 성공 촉진을 위한 프로젝트관리조직(PMO)에 관한 연구)

  • Kim, TaeWoo;Lee, SeoukJoo
    • Proceedings of the Korea Information Processing Society Conference
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    • 2012.11a
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    • pp.1425-1428
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    • 2012
  • PMO(Project Management Office)는 프로젝트 수행을 일관성 있게 관리하는 조직으로 프로젝트의 효율성 극대화를 위하여 프로젝트의 성공적 수행을 도모한다. 이미 해외에서는 PMO 도입으로 인한 프로젝트 성과 향상에 관한 연구가 보고되었으며, PMO운영을 통해 프로젝트가 성공적으로 관리되고 있는 것으로 나타났다. 최근 정부에서는 공공기관 PMO제도 의무화를 발표하였고, 국내 IT 기업들은 PMO도입을 고려하는 등 PMO제도 정착에 노력하고 있다. 그러나 PMO 초기화 단계로 어떤 기능이 필수적으로 수행되어야 하며, 조직에서 PMO가 어떤 가치를 줄수 있는지는 정의되지 않았다. 본 논문은 전문가 집단 인터뷰를 바탕으로 국내 PMO에 대한 인식과 더불어 PMO 조직이 국내 소프트웨어 산업에서 프로젝트의 범위, 일정, 통합 관리 부분의 영향에 대하여 연구하였다.

A Study on Comparison with General and Next generation financial PMO Function (일반 PMO 와 차세대 금융 PMO 의 기능 비교에 관한 연구)

  • Kan, HyoJin;Lee, SeoukJoo
    • Proceedings of the Korea Information Processing Society Conference
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    • 2014.11a
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    • pp.683-686
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    • 2014
  • 오늘날 기업들의 경쟁력 강화를 위해 활발하게 IT 프로젝트가 수행되고 있다. 특히 복잡한 업무 환경의 금융권에서는 차세대금융시스템구축 프로젝트가 진행되고 있다. 하지만 차세대금융 PMO에서 선행연구자들이 정의한 PMO 의 주요기능이 얼마나 수행 되고 있는지 현 차세대 금융 PMO 상황에 대해서는 연구되지 않았다. 이에 본 논문에서는 프로젝트, 프로젝트관리, PMO 의 정의와 주요기능에 대해 살펴보고, 3 사의 차세대 금융 PMO 사례를 통해 일반 PMO 의 주요기능과 차세대금융 PMO 의 기능을 비교해보고, 그 결과 중점적으로 준수되고 있는 기능과 준수되고 있지 않은 기능을 판별해 차세대 금융 PMO 이 보완되어야 할 점을 제시 할 수 있었다. 향후 연구에서는 다양한 차세대 금융 PMO 사례의 기능비교를 통해 차세대금융 PMO 의 성공적인 운영방안을 제시 해 볼 수 있을 것이다.

An Exploratory Study on the Project Performance by PMO Capability (PMO 역량에 따른 프로젝트 성과에 관한 연구)

  • Bae, Jae-Kwon;Kim, Jin-Hwa;Kim, Sang-Yeoul
    • Asia pacific journal of information systems
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    • v.18 no.1
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    • pp.53-77
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    • 2008
  • In recent years, although numbers of corporations are bringing in PMO, they seem to be indifferent to PMO performance measurement. This demonstrates that there are also other reasons beside performance measurement of information systems (IS) project being ambiguous by introducing PMO; the lack of acknowledging the concrete function of PMO, and the scarcity of empirical study about the effect of PMO on the project members and project performance. In this sense, this study is aimed at proposing a new research model in which project success factors (i.e., standardization, management advocacy, and staff expertise) affect PMO capability (i.e., knowledge management, resources management, and problem solving competency) positively, leading to project performance (i.e., task outcomes, psychological outcomes, and organizational outcomes) eventually. To empirically test the research model, data are surveyed from PMO department and IS department. To prove the validity of the proposed research model, PLS analysis is applied with valid 132 questionnaires. By employing PLS technique, the measurement reliability and validity of research variables are tested and the path analysis is conducted to do the hypothesis testing. The path analysis results can be organized into 7 ways in large scale. First, standardization of project success factors has a positive association with knowledge management, resources management, and problem solving competency of PMO capabilities. The findings of this result indicate that the multiple or single project management should satisfy standardization in order to operate an effective PMO. Second, management advocacy of project success factors has a positive association with knowledge management, resources management, and problem solving competency. Management advocacy refers to the willingness of management to provide the required resources and authority for project success. There is agreement among researchers regarding the importance of management advocacy for favorable PMO capability. Third, staff expertise of project success factors has a positive association with knowledge management, resources management, and problem solving competency. The findings of this result indicate that the formation of an exceptional consultant or members with a proficient knowledge for staff expertise of project member is the key factor to elevate the PMO capability. Past research suggests that experience and knowledge and the resultant familiarity with the problem faced can be an important determinant of PMO capability. A capable project with appropriate staff expertise means that it enjoys a diversity of abilities and experiences. Fourth, knowledge management competency of PMO capabilities has a positive impact on psychological outcomes but has no direct effect on task outcomes and organizational outcomes. In domestic case of S. Korea, PMO was finally introduced to many other corporations in 2005 though it started bringing in 2000. Therefore, it had neither a significant impact on the task outcomes nor organizational outcomes by lacking the contents and the infrastructure of the knowledge management because the knowledge consolidation and management period of PMO is comparatively shorter by terms than other foreign nations. Fifth, resources management competency of PMO capabilities has a positive association with task outcomes, psychological outcomes, and organizational outcomes. In addition, problem solving competency of PMO capabilities has a positive association with task outcomes, psychological outcomes, and organizational outcomes. Therefore, the findings of this results stress that PMO capabilities has a positive impact on project performance. Sixth, according to the path analysis of the hypothesis, which suggested in this research, problem solving competency is the PMO capability which is the key success factor for task, psychological, and organizational outcomes as an integrated performance model. Further, the analysis reveals that problem solving competency is an important factor for integrated performance model. The finding is in line with past IS research, which affirms that the work of IS projects is essentially a problem solving endeavor. Seventh, in the path analysis of the hypothesis in this research, the path of the management advocacy $\rightarrow$ problem solving competency $\rightarrow$ organizational outcomes appears to be the most important and strongest path. In brief, the finding of this study suggests that project success factors influence PMO capability positively, and project performance as well. From the results, it can be concluded that PMO helped great improve the project success rate and project performance. This study advances research on PMO capability in three important aspects. First, the findings of our study have implications for IS theory and future research. Our study contributes to IS theory by synthesizing concepts from PMO research and project management research with those in IS research. We proposed and tested PMO capability of IS projects and the findings of our investigation provided some preliminary answers to some of the questions raised. Secondly, this thesis does not only help depicting the concept of IT governance but also approaches empirically. It makes a gradual approach to the main content, step by step, in contrary of simple standard, scholastic way of thinking. Finally, we argued that this task-oriented(technical) view is not sufficient to adequately conceptualize IS project performance. Hence, we applied that the research on organization teams, which provides a flip viewpoint to that of project management research in that it gives more weight for psychological outcomes of organizational work groups, can be very helpful in reconceptualizing the IS project performance construct. The limitations of this study are also discussed to provide research directions for future research.

Research Trends of Technology Holding Companies and Suggestions for improving Corporate Performance : Focusing on the introduction of PMO (기술지주회사 연구동향과 기업성과 향상을 위한 제언 : Project Management Office(PMO) 도입을 중심으로)

  • Lee, Kangoh;Lee, Chanho
    • Journal of East Asia Management
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    • v.4 no.1
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    • pp.53-77
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    • 2023
  • Modern company faces an uncertain future and a competitive environment and are seeking new technologies and creative products to ensure the corporate growth and survival in the market through continuous innovation. "University Industry Cooperation(UIC)" is a point of contact for overcoming the crisis faced by companies and universities in this era and a cooperation platform for mutual prosperity. As a subsidiary of a university, "Technology Holding Company(THC)" is attracting attention as a new window for UIC in Korea. The role of THC is to establish and foster the business opportunities of their subsidiaries and to return investment profits to the university ecosystem again. But recently, the life cycle of technology is getting shorter, and the development cost is steadily increasing. In particular, with the increase of hybrid projects based on convergence and combination, the risk of conducting research(R&D) and new product development(NPD) projects is gradually increasing. A PMO refers to a project management organization that can contribute to improving the success rate of projects with increasing uncertainty by supporting project visibility and appropriate decision-making. The purpose of this study is to raise a research question on whether THC's corporate performance can be improved when "Project Management System(PMO Service)" is introduced into the subsidiary incubation system of THC. This study proposes several research methods to identify the relationship between the introduction of PMO and the corporate performance of THC.

An Evaluation Model of IT PMO Performance Using Pentagon Model (Pentagon Model을 활용한 정보화 프로젝트 PMO의 성과평가 모형 제시)

  • Kim, Ki-Hyun;Park, Geun-Wan;Hwang, Seung-June
    • The Journal of Society for e-Business Studies
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    • v.21 no.4
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    • pp.119-136
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    • 2016
  • Precedent studies revealed that success of IT project strongly depends on the competency of PMO(project management offices), however, there are only few studies which show the importance of PMO competency. In this study, we will suggest an evaluation model of IT PMO competency using the Pentagon Model which is a tool to assess the performance of project organization, and the Analytic Hierarchy Process. We classified effect factor of PMO competency into 25 items in 5 fields such as Structure, Technology, Culture, Interaction, Social Relations and Networks based on pentagon model, also analysis of criticality between the effect factors was conducted by AHP. The study result shows 3 factors of Structure were included in the top 10, while 2 factors of Technology, Culture, Interaction were included separately. In terms of Social Relations and Networks, only 1 factor was included in the top 10. Therefore Structure of PMO should be aggressively considered for the successful IT project.