• The KIPS Transactions:PartD
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• v.11D no.5
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• pp.1105-1122
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• 2004

The organization and company's effort to improve software qualify contributes to the increase of software productivity and quality in some sense. However, it has not been a solution of root causes. This result is caused not because of people or technology, but process in-stitutionalization. Recently SQA (Software Quality Assurance), which provide mechanism to make sure that the software development process and products follow the assigned requirements, plan and standards, is applied to achieve the quality improvements. Several standards and models are developed for SQA activities. However, those standards and mode]s are written in form and do not provide information related to the detailed procedures, methods and outputs. Therefore, the organizations that want to adopt those models or standards have to put a lot of effort to acquire the knowledge about the models and to set up SQA Process that is tailored to meet organization's goal and objectives. In this research, we developed SQA support package to support the organization to develop their SQA process in more convenient and systematic ways. With this package, the organizations can establish SQA Process by tailoring those features necessary to reflect organization's characteristics. We expect this package contribute the organizations in a way that it reduce the effort and cost for establishing SQA process.