• Title/Summary/Keyword: Overall rating

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Predicting Missing Ratings of Each Evaluation Criteria for Hotel by Analyzing User Reviews (사용자 리뷰 분석을 통한 호텔 평가 항목별 누락 평점 예측 방법론)

  • Lee, Donghoon;Boo, Hyunkyung;Kim, Namgyu
    • Journal of Information Technology Services
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    • v.16 no.4
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    • pp.161-176
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    • 2017
  • Recently, most of the users can easily get access to a variety of information sources about companies, products, and services through online channels. Therefore, the online user evaluations are becoming the most powerful tool to generate word of mouth. The user's evaluation is provided in two forms, quantitative rating and review text. The rating is then divided into an overall rating and a detailed rating according to various evaluation criteria. However, since it is a burden for the reviewer to complete all required ratings for each evaluation criteria, so most of the sites requested only mandatory inputs for overall rating and optional inputs for other evaluation criteria. In fact, many users input only the ratings for some of the evaluation criteria and the percentage of missed ratings for each criteria is about 40%. As these missed ratings are the missing values in each criteria, the simple average calculation by ignoring the average 40% of the missed ratings can sufficiently distort the actual phenomenon. Therefore, in this study, we propose a methodology to predict the rating for the missed values of each criteria by analyzing user's evaluation information included the overall rating and text review for each criteria. The experiments were conducted on 207,968 evaluations collected from the actual hotel evaluation site. As a result, it was confirmed that the prediction accuracy of the detailed criteria ratings by the proposed methodology was much higher than the existing average-based method.

A Combined Rating System for Multiple Noises in Residential Buildings (공동주택 복합 생활소음의 통합 평가등급)

  • Ryu, Jong-Kwan;Jeon, Jin-Yong
    • Transactions of the Korean Society for Noise and Vibration Engineering
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    • v.16 no.10 s.115
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    • pp.1005-1013
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    • 2006
  • A survey and auditory experiment on multiple residential noises such as floor impact, airborne, bathroom, drainage and traffic noises were conducted to develop a combined rating system and to establish criteria for multiple residential noises. Subjective reactions such as annoyance, activity disturbance, sleep disturbance, and satisfaction to overall noise environment and each residential noise were recorded. The effect of individual noise perception on the evaluation of the overall noise environment was also investigated. The survey results showed that satisfaction for floor impact noise most greatly affects the overall satisfaction for overall noise environment and annoyance most greatly affects the satisfaction for individual noise sources. Auditory experiments were undertaken to determine the percent satisfaction for individual noise levels. Result of auditory experiment showed that the noise level corresponding to 40 % satisfaction is 49 dB $(L_{i,Fmax,AW})$ for floor impact and is about 40 dB(A) for airborne, drainage and traffic noise. From the results of the survey and the auditory experiments, an equation for predicting the overall satisfaction for multiple noises was developed and a classification of multiple residential noises was proposed.

A validation study for the Infant/Toddler Environment Rating Scale(I) (영아/걸음마기 아동 환경 평정 척도 타당화 연구(I))

  • 현온강
    • Journal of the Korean Home Economics Association
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    • v.35 no.6
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    • pp.235-248
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    • 1997
  • This study was aimed to validate the Infant/Toddler Environment Rating scale (ITERS). The rating scale was translated and adjusted appropriately by two researchers majoring child studies. An item-by-item comparison of the ITERS with criteria of NAEYC was conducted as the measure of content validity. 88% of the items of the ITERS was covered on the NAEYC criteria. Criterion validity was assessed by comparing ITERS scores and the Assessment Profile for early childhood Programs scores. The total correlation of two scores was .87. The sample for the inetrater reliability and internal consistency studies included 30 infant/toddler classes in 30 day care center in Inchon city. Two observers independently rated each class on the ITERS during a single visit. The Spearman's correlation coefficient for interater reliability on the overall scale was .74. For the measure of internal consistency, the Cronbach's Alpha score on the overall scale was .93. The rating results show that national/public child care centers have better quality in Adult Needs and Learning Activities subscales than private child care centers have.

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A Study of Euro NCAP Pedestrian Protection Protocol in Upper Leg Area (유럽 신차 안전도 평가방법을 적용한 보행자 대퇴부 상해 영향 분석)

  • Hyungjoon Oh;Hanchun Cho;Junyi Kim;Seungki Kim
    • Journal of Auto-vehicle Safety Association
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    • v.6 no.1
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    • pp.16-21
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    • 2014
  • Recently Korea and many countries are legislated for pedestrian protection as following the GTR(Global Technical Regulation). Most NCAP organization have been applying pedestrian protection results in their own rating system in individual or overall rating. Euro NCAP agency has been introduced it first. From the beginning, Euro NCAP had assessed occupant and pedestrian protection. It has become to strengthen a pedestrian protection protocol every time published. Korea NCAP also has been rating pedestrian protection with overall rating system. This paper proposed to study new pedestrian protection protocol especially upper leg in order to find injury response based on physical test. On Euro NCAP, the upper leg injury are assessed two kind of value which are bending moment and force.

A FACETS Analysis of Rater Characteristics and Rater Bias in Measuring L2 Writing Performance

  • Shin, You-Sun
    • English Language & Literature Teaching
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    • v.16 no.1
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    • pp.123-142
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    • 2009
  • The present study used multi-faceted Rasch measurement to explore the characteristics and bias patterns of non-native raters when they scored L2 writing tasks. Three raters scored 254 writing tasks written by Korean university students on two topics adapted from the TOEFL Test of Written English (TWE). The written products were assessed using a five-category rating scale (Content, Organization, Language in Use, Grammar, and Mechanics). The raters only showed a difference in severity with regard to rating categories but not in task types. Overall, the raters scored Grammar most harshly and Organization most leniently. The results also indicated several bias patterns of ratings with regard to the rating categories and task types. In rater-task bias interactions, each rater showed recurring bias patterns in their rating between two writing tasks. Analysis of rater-category bias interaction showed that the three raters revealed biased patterns across all the rating categories though they were relatively consistent in their rating. The study has implications for the importance of rater training and task selection in L2 writing assessment.

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Analyzing Online Customer Reviews for the Hotel Classification in Vietnam

  • NGUYEN, Ha Thi Thu;TRAN, Tuan Minh;NGUYEN, Giang Binh
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.8
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    • pp.443-451
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    • 2021
  • The classification standards for hotels in Vietnam are different from many other hotel classification standards in the world. This study aims to analyze customer reviews on the TripAdvisor website to develop a new algorithm for hotel rating that is independent of Vietnam's hotel classification standards. This method can be applied to individual hotels, or hotels of a region or the whole country, while online booking sites only rate individual hotels. Data was crawled from TripAdvisor with 22,287 reviews of 5 cities in Vietnam. This study used a statistical model to analyze the review dataset and build an algorithm to rate hotels according to aspects or hotel overall. The results have less rating deviation when compared to the TripAdvisor system. This study also supports hotel managers to regularly update the status of their hotels using data from customer reviews, from which, managers can strategize long-term solutions to improve the quality of the hotel in all aspects and attract more travelers to Vietnam. Moreover, this method can be developed into an automatic system to rate hotels and update the status of service quality more quickly, thus, saving time and costs.

Multiple Average Ratings of Auditory Perceptual Analysis for Dysphonia

  • Choi, Seong-Hee;Choi, Hong-Shik
    • Phonetics and Speech Sciences
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    • v.1 no.4
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    • pp.165-170
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    • 2009
  • This study was to investigate for comparison between single rating and average ratings from multiple presentations of the same stimulus for measuring the voice quality of dysphonia using 7-point equal-appearing interval (EAI) rating scale. Overall severity of voice quality for 46 /a/ vowel stimuli (23 stimuli from dysphonia, 23 stimuli from control) was rated by 3 experienced speech-language pathologists (averaged 19 years; range = 7 to 40 years). For average ratings, each stimulus was rated five times in random order and averaged from two to five times. Although higher inter-rater reliability was found in average ratings than in single rating, there were no significant differences in rating scores between single and multiple average ratings judged by experienced listeners, suggesting that auditory perceptual ratings judged by well-trained listeners have relatively good agreement with the same stimulus across the judgment. Larger variations in perceptual ratings were observed for moderate voices than for mild or severe voices, even in the average ratings.

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Exploration of Fit Reviews and its Impact on Ratings of Rental Dresses

  • Shin, Eonyou;McKinney, Ellen
    • Fashion, Industry and Education
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    • v.15 no.2
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    • pp.1-10
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    • 2017
  • The purposes of this study were to explore (1) how fit reviews differ among height groups and (2) how overall numerical ratings differ depending on height groups and ifferent types of fit reviews. Content analysis was used to analyze systematically sampled online consumer reviews (OCRs) of formalwear dresses rented online. In part 1, 201 OCRs were analyzed to develop the coding scheme, which included three aspects of fit (physical, aesthetic, and functional), valence (negative, neutral, positive), and overall numerical rating. In part 2, 600 OCRs were coded and statistically analyzed. Differences in frequency were not found among height groups for any types of mentions (negative, neutral, and positive) in terms of the three aspects of fit in the OCRs. Differences in overall mean ratings were not found among height groups. Interestingly, valence of each aspect of fit reviews affected mean numeric ratings. This study is new in examining relationships among textual information (i.e., fit reviews), numerical information (i.e., numerical rating), and reviewer's characteristic (i.e., height). The results of this study offered practical implications for etailers and marketers that they should pay attention to the three aspects of fit reviews and monitor garments with negative fit evaluations for lower ratings. They may attempt to increase ratings by providing customers recommendations to get a better fit.

Switch to Olanzapine from Clozapine or Risperidone and 12-months Follow Up (Clozapine과 Risperidone에서 Olanzapine으로 교체 연구 : 12개월 추적연구)

  • Cho, Bang Hyun;Jung, In Kwa;Paik, Jong Woo
    • Korean Journal of Biological Psychiatry
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    • v.8 no.1
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    • pp.140-146
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    • 2001
  • In clinical setting, treatment-refractoriness, medication induced tardive dyskinesia and amenorrhea in chronic schizophrenia are frequently problematic. However, there are few guideline solving these problem available to clinicians. The goal of this study was collecting clinical data on clinical effectiveness and predictors of response of switching to olanzapine. We attempted to switch to olanzapine from risperidone and clozapine in chronic 31(risperidone 17, clozapine 14) schizophrenia and schizoaffective disorder patients suffering from sustained symptoms, weekly blood monitoring, medication induced tardive dyskinesia and amenorrhea. Previous antipsychotics dosage was gradually decreased for 2 or 3weeks, at the same time olanzapine dosage was gradually increased. At baseline, after 1 week, after 2 weeks and after 4 weeks we checked Brief Psychiatric Rating Scale, Clinical Global Impression Scale, Sympson-Angus Rating Scale, Barnes Akathisia Rating Scale and followed up after 12 months. Successful switch after 4 weeks was achieved in 25 patients(clozapine 9(64.2%), risperidone 16(94.1%)). Overall, mean BPRS and CGI scores increased significantly. Successful maintenance after 12 months was achieved in 17 patients(clozapine 5(35.7%), risperidone 12(70.5%)). Overall, mean BPRS and CGI scores increased significantly too. Switching to olanzapine from other atypical antipsychotics is recommendable in chronic schizophrenia with treatment refractoriness and drug induced side effect.

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Prevalence of ADHD in 5-Year Old Children Based on Comparative Assessment of ADHD Rating Scale Estimation between Mother-Teacher and Teacher-Teacher (만5세 유아의 주의력결핍과잉행동장애(ADHD) 출현과 어머니-교사, 교사-교사간 평정일치)

  • Jae, Kyung-Sook
    • Journal of the Korean Home Economics Association
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    • v.47 no.7
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    • pp.117-128
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    • 2009
  • The purpose of this study was to estimate the prevalence of ADHD based on estimation of ADHD rating scale between mother-teacher and teacher-teacher. In total, 491 mothers and 23 teachers rated 689 5-year-old children on the K-ADHDDS. Descriptive statistics, in addition to independent and paired samples t-test were performed. Overall, the percentages of children with ADHD on the rating scale were 3% in combined type, 7.1-8.6% in predominately hyperactive-impulsive type, and 4.2% in predominately inattentive type. Boys tended to show greater tendency of ADHD than girls’: Overall, ADHD tendency in boys was 1.3 times greater than girls. Specially, 2.3 times more for hyperactivity, 1.4 times more for impulsivity, and 3.4 more for inattention. The correlation between mothers’ and teachers’ ratings were .35 for total, .40 for hyperactivity, .24 for impulsivity, and .28 for inattention, and there were no significant differences. Alternatively teacher and teacher ratings were .71 for total, .70 for hyperactivity, .70 for impulsivity, and .67 for inattention, and there were significant differences in inattention subscale(p < .01).