• 제목/요약/키워드: Outcome Management

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「중소기업연구」 40년 동안의 창업생태계 연구 동향 고찰 및 측정모형 개발을 위한 탐색적 연구 (Exploring A Research Trend on Entrepreneurial Ecosystem in the 40 Years of the Asia Pacific Journal of Small Business for the Development of Ecosystem Measurement Framework)

  • 서리빈;최경철;변영조
    • 중소기업연구
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    • 제42권4호
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    • pp.69-102
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    • 2020
  • 본 논문은 한국중소기업학회 40년의 역사적 흐름 속에서 창업생태계 연구 동향을 조명하고, 생산적 창업생태계 조성에 필요한 생태투입·산출요인에 관한 측정지표 개발 방향을 고찰하기 위해 수행되었다. '중소기업연구'의 창업생태계 연구 동향을 살펴본 결과, 선행연구는 생산적 창업생태계 조성과 다양한 생태투입요인에 대한 관리적 중요성을 강조하고 있다. 그러나 생태투입요인과 기업가정신으로 대변되는 생태산출요인 간 인과성을 검증하려는 실증연구에 필요한 측정모형 및 변수개발을 다루는 탐색적 연구는 실무·정책적 요구를 충족하지 못하고 있었다. 경험적 사실에 근거하여 창업생태계 성공요건을 규명하는 사례연구의 불균형적 발전은 연구 결과의 일반화와 효과적 실무·정책적 대안을 제안하는 데 한계가 있다. 국가·지역 경제성장을 견인하는 혁신동력으로써 생산적 창업생태계의 조성과 효율적 운영이 중요한 오늘날, 향후 실증연구에서 활용 가능한 생태요인 측정모형의 개발이 절실하다. 이에 본 연구는 기존의 [투입→산출→결과→성과] 프로세스를 적용하여, 생태투입·산출요인을 중심으로 창업생태계 측정 모형을 개념화하였다. 우선, 선행연구를 기반으로 생태투입요인(재정적·지식·제도적·사회적 자본)을 체계화하고, 생태산출요인은 설립, 혁신 및 성과기준 기업가정신으로 개념화하여 측정 가능한 변수로 도출하였다. 또한, 향후 실증연구에서 생태투입·산출요인 측정 시 활용 가능한 데이터베이스를 제안하고, 각 데이터의 특성을 검토하였다. 본 연구가 제안한 창업생태계 측정지표는 생태요인 간 인과성을 검증하려는 후속 연구에서 활용 가치가 높을 것으로 기대된다.

기업사회책임활동적인지인지동기류형대고객충성도적영향(企业社会责任活动的认知认知动机类型对顾客忠诚度的影响) (The Effects of the Perceived Motivation Type toward Corporate Social Responsibility Activities on Customer Loyalty)

  • Kim, Kyung-Jin;Park, Jong-Chul
    • 마케팅과학연구
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    • 제19권3호
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    • pp.5-16
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    • 2009
  • 企业社会责任活动已被认为是提高企业形象和企业竞争力的一个潜在因素. 然而, 先前大部分关于企业社会责任活动的研究是主要针对的是这些活动如何影响影响对产品, 企业以及企业形象的评价的评价. 另外, 一些学者将消费者对企业动机的感知作为企业社会责任和消费者反应之间直接关系中的调解变量. 然而, 动机理论和相关的研究存在一些缺点. 对消费者, 企业社会责任活动只有两个动机, 但最近, Vlachos等人(2008) 认为这些动机应该细分. 因此, 它有可能从原有理论发展为修正理论模型(说服, 个人知识管理(PKM). Vlachos等人(2008) 将企业社会责任动机细分为四种类型, 并尝试发现这些动机在影响顾客种程度方面的作用以及不同. 以前的研究已经证明具有积极动机会对的社会责任活动会有积极的影响. 但并没有实证地解释其心理原因. 因此本研究的目的是双重的. 第一, 本研究试图发现顾客为什么会在他们感受到企业社会活动的积极动机的情况下表达他们的感激. 第二, 本研究试图测试当社会从企业社会责任活动中获得利益时与消费者的回报的效果. 以下是本研究的假设: H1: 企业社会责任活动的价值驱使的动机积极影响认知的对等对于互惠的期待. H2: 企业社会责任活动的参股者驱使的动机消极影响于互惠的期待认知的对等. H3: 企业社会责任活动的利己驱使的动机消极影响于互惠的期待认知的对等. H4: 企业社会责任活动的战略驱使的动机消极影响对于互惠的期待认知的对等. H5: 对企业社会责任活动的互惠的期待认知的对等积极影响消费者忠诚度. 我们选择了一个公司作为研究对象来理解企业社会责任活动的动机是如何影响消费者于互惠的期待认知的对等和顾客忠诚度. 总样本为100名受访者被选为试验测试. 此外, 为了获得一致的回复, 我们保证所有的受访者都超过20岁. 本调查中. 在排除了28份无效问卷以后, 总受访者是172名(82名男性, 90名女性). 基于截至标准, 数据和模型的适配度良好. 在观察结果以后, 企业社会责任活动的价值驱使的动机对于互惠的期待认知的对等有积极的影响(t=6.75, p<.001),假设1被证明. Morales (2005) 也指出消费者的确感激企业对社会所做出的努力以及对社会所给予的利益. 而且企业社会责任活动的参股者驱使的动机对于互惠的期待认知的对等没有影响(t = ‐.049, p > .05). 因此, 假设2被拒绝. 我们可以用符合论来解释这个结果. 利己驱使动机(t = ‐3.11, p < .05)和战略驱使的动机(t = ‐4.65, p < .05) 对认知的对等有消极影响. 因此H3和H4被证明. 而且认知的对等积极影响消费者的忠诚度(t = 4.24, p < .05),H5被证明. 从结果中看, 与大众群体相比,大学生更容易受利己驱动动机的影响. 以下是本研究的结论:首先, 数据分析结果显示价值驱使的动机积极影响于互惠的期待认知的对等. 但是参股者驱动的动机对互惠的期待认知的对等没有显著影响. 另外, 利己驱使的动机和战略驱使的动机消极影响互惠的期待认知的对等. 第二, 当企业社会责任活动与消费者的回报关联时, 社会责任活动积极影响顾客忠诚度. 本研究测试了动机的种类是否影响消费者对企业社会责任的反应, 尤其是企业社会责任如何能影响关键的内在因素(认知的对等) 和消费者行为的结果(顾客忠诚度). 而且, 本研究阐述了认知对等在企业社会责任动机和顾客忠诚度的关系中起到媒介的作用. 我们的研究扩展了有关消费者企业社会责任动机方面的研究, 将他们定位为消费者反应的一个直接指标. 另外一个贡献是, 我们成功地鉴定了认知的对等作为一个次级过程在归因于顾客忠诚度的企业社会责任的影响中的中介作用. 今后在研究企业社会责任的最终行为和财务影响时应该考虑源于互惠的期待认知对等的影响. 本研究的结果具有重要的管理意义. 第一, 本研究发现的对等的中心作用表明经理人应该经常考虑这些行为将创造出多少的互惠的期待认知对等. 第二, 理解消费者对企业社会责任的动机, 的认知是如何与互惠的期待认知对等和顾客忠诚度相关, 可以帮助经理人通过营销活动和管理企业社会责任‐感应归因过程来监控和提高这些消费者的结果. 本研究的结果将帮助企业去理解影响互惠的期待认知对等的四个不同的动机的相对重要性.

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서비스실패의 심각성과 복구만족이 고객-기업 관계회복에 미치는 영향 : 실패이전과 복구이후 고객애정, 고객신뢰, 충성의도의 이월효과 및 역학관계 비교를 중심으로 (The Roles of Service Failure and Recovery Satisfaction in Customer-Firm Relationship Restoration : Focusing on Carry-over effect and Dynamics among Customer Affection, Customer Trust and Loyalty Intention Before and After the Events)

  • 라선아
    • 한국유통학회지:유통연구
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    • 제17권1호
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    • pp.1-36
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    • 2012
  • 서비스실패는 고객이탈의 주요 원인이다. 오늘날과 같은 공급과잉의 치열한 경쟁시장에서 서비스실패로 인한 결과는 단순한 고객불평에서 끝나지 않고 해당기업에 대한 대중 소비자의 반기업정서를 유발할 만큼 치명적일 수 있다. 따라서 효과적인 복구전략 개발을 위해, 실패와 복구에 대한 고객반응을 심도있게 설명할 수 있는 연구가 필요하다. 이러한 맥락에서 본 연구는 서비스실패와 복구를 '고객-기업 관계의 위기와 회복'이라는 관점에서 조망하여, 복구만족도 수준에 따라 고객애정, 고객신뢰, 충성의도의 이월효과와 심각성의 직접 효과 및 실패 이전과 복구 이후 시점간 관계특질변수들의 역학관계변화도 비교분석하였다. 분석결과, 일단 실패가 발생하면 복구만족수준에 상관없이 충성의도는 미래로 이월되지 않았고, 실패의 심각성은 충성의도에 유의한 부정적 영향을 미쳤다. 다시 말해 실패의 발생으로 그 무엇보다도 고객충성도가 가장 큰 타격을 입었다. 다행히 충성의도의 선행변수인 고객애정과 신뢰는 복구만족이 높은 경우 실패 이전에서 복구 이후로 이월효과를 보였다. 복구만족이 낮은 경우는 이월효과가 전혀 발견되지 않았고, 실패의 심각성이 문제시되어 신뢰와 애정의 회복에 장애물로 작용했으며, 과거에 비해 고객애정의 충성의도에 대한 직접 효과도 감소하였다. 일단 실패가 발생한 후에는 복구수준과 상관없이 충성의도 형성에 있어 고객신뢰의 중요성이 급증했다는 점도 중요한 발견점이었다. 연구결과를 통해, 실패복구상황에서 고객층성도 재구축을 최종 지향점으로 삼되, 그 과정에서 무엇보다도 신뢰의 회복을 최우선 목표로 설정해야 하고, 심각한 실패일수록 반드시 높은 복구 만족도를 달성해야 한다는 교훈을 얻었다. 복구만족의 조절효과 및 실패심각성과의 상호작용 패턴에 대한 흥미로운 발견을 바탕으로 이론적, 관리적 시사점을 도출하였으며 연구의 한계와 향후 연구과제에 대해서도 논의하였다.

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인터넷 쇼핑몰 수용에 있어 사용자 능력의 조절효과 분석 (An Analysis of the Moderating Effects of User Ability on the Acceptance of an Internet Shopping Mall)

  • 서건수
    • Asia pacific journal of information systems
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    • 제18권4호
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    • pp.27-55
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    • 2008
  • Due to the increasing and intensifying competition in the Internet shopping market, it has been recognized as very important to develop an effective policy and strategy for acquiring loyal customers. For this reason, web site designers need to know if a new Internet shopping mall(ISM) will be accepted. Researchers have been working on identifying factors for explaining and predicting user acceptance of an ISM. Some studies, however, revealed inconsistent findings on the antecedents of user acceptance of a website. Lack of consideration for individual differences in user ability is believed to be one of the key reasons for the mixed findings. The elaboration likelihood model (ELM) and several studies have suggested that individual differences in ability plays an moderating role on the relationship between the antecedents and user acceptance. Despite the critical role of user ability, little research has examined the role of user ability in the Internet shopping mall context. The purpose of this study is to develop a user acceptance model that consider the moderating role of user ability in the context of Internet shopping. This study was initiated to see the ability of the technology acceptance model(TAM) to explain the acceptance of a specific ISM. According to TAM. which is one of the most influential models for explaining user acceptance of IT, an intention to use IT is determined by usefulness and ease of use. Given that interaction between user and website takes place through web interface, the decisions to accept and continue using an ISM depend on these beliefs. However, TAM neglects to consider the fact that many users would not stick to an ISM until they trust it although they may think it useful and easy to use. The importance of trust for user acceptance of ISM has been raised by the relational views. The relational view emphasizes the trust-building process between the user and ISM, and user's trust on the website is a major determinant of user acceptance. The proposed model extends and integrates the TAM and relational views on user acceptance of ISM by incorporating usefulness, ease of use, and trust. User acceptance is defined as a user's intention to reuse a specific ISM. And user ability is introduced into the model as moderating variable. Here, the user ability is defined as a degree of experiences, knowledge and skills regarding Internet shopping sites. The research model proposes that the ease of use, usefulness and trust of ISM are key determinants of user acceptance. In addition, this paper hypothesizes that the effects of the antecedents(i.e., ease of use, usefulness, and trust) on user acceptance may differ among users. In particular, this paper proposes a moderating effect of a user's ability on the relationship between antecedents with user's intention to reuse. The research model with eleven hypotheses was derived and tested through a survey that involved 470 university students. For each research variable, this paper used measurement items recognized for reliability and widely used in previous research. We slightly modified some items proper to the research context. The reliability and validity of the research variables were tested using the Crobnach's alpha and internal consistency reliability (ICR) values, standard factor loadings of the confirmative factor analysis, and average variance extracted (AVE) values. A LISREL method was used to test the suitability of the research model and its relating six hypotheses. Key findings of the results are summarized in the following. First, TAM's two constructs, ease of use and usefulness directly affect user acceptance. In addition, ease of use indirectly influences user acceptance by affecting trust. This implies that users tend to trust a shopping site and visit repeatedly when they perceive a specific ISM easy to use. Accordingly, designing a shopping site that allows users to navigate with heuristic and minimal clicks for finding information and products within the site is important for improving the site's trust and acceptance. Usefulness, however, was not found to influence trust. Second, among the three belief constructs(ease of use, usefulness, and trust), trust was empirically supported as the most important determinants of user acceptance. This implies that users require trustworthiness from an Internet shopping site to be repeat visitors of an ISM. Providing a sense of safety and eliminating the anxiety of online shoppers in relation to privacy, security, delivery, and product returns are critically important conditions for acquiring repeat visitors. Hence, in addition to usefulness and ease of use as in TAM, trust should be a fundamental determinants of user acceptance in the context of internet shopping. Third, the user's ability on using an Internet shopping site played a moderating role. For users with low ability, ease of use was found to be a more important factors in deciding to reuse the shopping mall, whereas usefulness and trust had more effects on users with high ability. Applying the EML theory to these findings, we can suggest that experienced and knowledgeable ISM users tend to elaborate on such usefulness aspects as efficient and effective shopping performance and trust factors as ability, benevolence, integrity, and predictability of a shopping site before they become repeat visitors of the site. In contrast, novice users tend to rely on the low elaborating features, such as the perceived ease of use. The existence of moderating effects suggests the fact that different individuals evaluate an ISM from different perspectives. The expert users are more interested in the outcome of the visit(usefulness) and trustworthiness(trust) than those novice visitors. The latter evaluate the ISM in a more superficial manner focusing on the novelty of the site and on other instrumental beliefs(ease of use). This is consistent with the insights proposed by the Heuristic-Systematic model. According to the Heuristic-Systematic model. a users act on the principle of minimum effort. Thus, the user considers an ISM heuristically, focusing on those aspects that are easy to process and evaluate(ease of use). When the user has sufficient experience and skills, the user will change to systematic processing, where they will evaluate more complex aspects of the site(its usefulness and trustworthiness). This implies that an ISM has to provide a minimum level of ease of use to make it possible for a user to evaluate its usefulness and trustworthiness. Ease of use is a necessary but not sufficient condition for the acceptance and use of an ISM. Overall, the empirical results generally support the proposed model and identify the moderating effect of the effects of user ability. More detailed interpretations and implications of the findings are discussed. The limitations of this study are also discussed to provide directions for future research.

횡경막상부에 국한된 임상적 병기 1-2기 호지킨병에서 치료 결과와 예후 인자의 분석 (The Analyses of Treatment Results and Prognostic Factors in Supradiaphragmatic CS I-II Hodgkin's Disease)

  • 박원;서창옥;정은지;조재호;정현철;김주항;노재경;한지숙;김귀언
    • Radiation Oncology Journal
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    • 제16권2호
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    • pp.147-157
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    • 1998
  • 목적 : 시험개복술을 시행하지 않은 임상적 병기 1기, 2기 횡경막상부 호지킨병에서 후향적으로 치료 결과를 분석함으로써 시험개복술의 필요성을 재검토하였고 예후 인자를 분석하고, 예후 인자군의 유용성을 평가하고자 하였다. 대상 및 방법 : 1985년에서 1995년까지 연세의료원에서 횡경막 상부에 국한된 임상적 병기 1-2기 호지킨병으로 진단받고 치료를 받았던 51례를 대상으로 하였다. 연령은 4-67세까지 였으며 중앙값은 30세였고 병기별로는 IA, IIA, IIB가 각각 16례, 25례, 10례였다. 방사선치료는 4, 6MV 광자선으로 매일 1.5-1.8Gy씩 19.5Gy에서 55.6Gy(중앙값:45Gy)가 조사되었으며, 항암화학 요법은 방사선치료 전후에 2-12회(중앙값: 6회) 시행되었다. 방사선치료 단독, 항암화학방사선병용요법, 항암화학요법 단독이 각 각 31례, 16례, 4례에 시행되었고 방사선치료는 Involved field 방사선치료가 3례, 맨틀방사선치료가 26례, 부분적림프절방사선치료가 18례에서 시행되었다. 생존을 분석은 Kaplan-Meier method, 유의성 검증은 log-rank test를 이용하였다. 결과 : 5년 전체 생존율은 $87.6\%$, 무병 생존율은 $78.0\%$였다. 완전 관해된 50례 중 림프절만 재발한 경우가 4례, 간이나 폐 또는 비장에서 재발한 경우가 3례, 림프절과 간에 동시에 재발된 경우가 1례 있었다. 재발한 8례중 구제 치료가 항암화학요법 단독, 방사선치료 단독, 항암화학방사선병용요법이 각 각 4례, 1례, 2례에서 시행되어 이중 2례만 구제되었다. 여성이거나 거대 종격동 림프선비대가 있는 경우에 재발이 의미있게 많았고 전체 생존율은 B 증상이 있거나 임상적 .병기가 높을수록 의미있게 낮았다. EORTC 예후 인자군에 따른 5년 무병 생존율은 very favorable군 (VF관), favorable군(F군), unfavorable군(U군)이 각각 100, 100, $55.8\%$, 5년 전체 생존율은 100, 100, $75.1\%$로 통계적으로 의미있는 차이를 보여주었다. VF군과 F은 방사선치료만으로도 $100%$의 생존율을 보였으나 U군에서는 항암화학방사선병용요법시 방사선치료 단독보다 적은 재발율을 보였으나 생존율은 비슷하였다. 방사선치료를 받았던 경우에 맨틀방사선치료보다 부분적림프절방사선치료를 받은 경우에 무병 생존율이 높았다. 결론 : 횡경막상부에 국한된 호지킨병에서 시험개복술을 시행하지 않고도 좋은 치료 결과를 보여 주었다 성별, 거대 종격동 림프선비대가 무병 생존율에 의미있는 영향을 주었고 B 증상, 임상적 병기는 전체 생존율에 영향을 주는 중요한 예후 인자였다. 그리고 EORTC 예후 인자군에 따른 분류가 예후 예측과 치료 방법을 결정하는데 유용함을 확인할 수 있었다.

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고식적 Damus-Kaye-Stansel 술식의 임상적 적용 및 결과 (The Clinical Application and Results of Palliative Damus-Kaye-Stansel Procedure)

  • 임홍국;김수진;김웅한;황성욱;이철;신성호;이길수;이재웅;이창하
    • Journal of Chest Surgery
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    • 제41권1호
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    • pp.1-11
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    • 2008
  • 배경: Damus-Kaye-Stansel (DKS) 술식은 체심실유출로 협착과 폐동맥고혈압을 완화하기 위하여 근위주폐동맥을 대동맥에 문합시키는 고식적수술이다. 본 연구는 DKS 술식의 적응증, 결과 및 결과에 영향을 주는 요인, 그리고 반월판막 기능과 DKS 경로의 장기 결과들을 알아보고자 하였다. 대상 및 방법: 1994년 5월에서 2006년 4월 사이에 본원에서 DKS 술식을 시행받은 28명의 임상기록을 토대로 후향적으로 분석하였다. 수술시 연령은 중앙값 5.3개월($13일{\sim}38.1$개월), 체중은 중앙값 5.0 kg ($2.9{\sim}13.5\;kg$)이었고, 술전 체심실 유출로 압력차는 $25.3{\pm}15.7\;mmHg$ ($10{\sim}60\;mmHg$)였다. 18명은 초기고식적 수술로 폐동맥교약술을 시행하였으며, 술전 진단은 양대혈관 우심실 기시증이 9명, 심실-대혈관연결 불일치가 있는 양방실판막 좌심실유입이 6명, 그 외 기능성 단심실이 5명, Criss-cross 심장이 4명, 완전 방실중격 결손증이 3명, 그리고 좌심 저형성증후군의 이형이 1명이었다. 수술방법은 팻취를 이용한 측단문합이 14명, 고전적 측단문합이 6명, Lamberti 방법이 3명, 그 외가 5명이었으며, 양방향성 상대정맥 폐동맥 단락술을 6명에서, 폰탄수술을 2명에서 같이 시행하였다. 결과: 병원내 사망은 4명(14.3%)이었고, 평균 $62.7{\pm}38.9$개월 ($3.3{\sim}128.1$개월)의 추적관찰기간 동안 만기사망은 3명(12.5%)이었으며, 10년 누적 생존율은 $71.9{\pm}9.3%$였다. 다변량 분석에서 우심실형 단심실(위험도=13.960, p=0.006)과 일차 DKS 술식의 시행(위험도=6.767, p=0.042)이 사망의 유의한 인자였다. DKS 술식 후 4명은 단계적 양심실성 교정을, 그리고 13명은 폰탄수술까지 시행하였으며, 체심실 유출로 협착은 1명 이외에는 발생하지 않았다. 중등도 이상의 반월판막역류나, 반월판막에 대한 재수술은 없었으나, DKS경로에 의한 폐동맥협착으로 인한 재수술이 고전적 측단문합을 시행했던 1례(3.6%)에서 필요하였다. DKS경로나 반월판막에 대한 재수술의 자유도는 10년에 87.5%였다. 결론: DKS 술식은 체심실 유출로 협착을 동반한 환자군에서 유용한 방법이며, 출생직후 양심실교정이 어려웠던 일부 환자군에서 단계적 양심실 교정을 안전하게 시행할 수 있었다. 체심실유출로 협착이 심하지 않은 경우에 DKS 술식전에 폐동맥 교약술을 시행하여 폐혈관 저항을 감소시킨 후 DKS 술식의 성공률을 향상시킬 수 있었다. DKS 술식후 반월판막기능, DKS 경로와 체심실유출로협착의 완화에 대한 장기 결과는 만족할만하다.

백혈병 환자에서 발생한 폐침윤의 진단 및 치료에 있어 침습적 검사의 역할 (Role of Invasive Procedures in the Diagnosis and Management of Pulmonary Infiltrates in Patients with Leukemia)

  • 강수정;박상준;안창혁;안종운;김호철;임시형;서지영;김효종;권오정;이홍기;이종헌;정만표
    • Tuberculosis and Respiratory Diseases
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    • 제48권4호
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    • pp.448-463
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    • 2000
  • 연구배경 : 백혈병 환자에서 발생한 폐침윤은 진행속도가 빠르고 이로 인한 사망률이 매우 높아 이에 대한 정확한 진단과 신속한 치료 개시가 필요하지만 비침습적인 방법만으로 확진이 어려운 경우가 많다. 이에 저자들은 새롭게 폐침윤이 발생한 백혈병 환자에서 침습적 진단법인 기판지내시경 검사와 외파적 폐생검술의 유용성을 알아보고자 후향적 연구를 시행하였다. 방 법 : 1994년 12월부터 1999년 3월까지 삼성서울병원에 입원한 백혈병 환자중 새로운 폐침윤이 발생한 102례 총 90명 환자를 대상으로 진료 기록과 방사선 소견등을 후향적으로 조사하였다. 결 과 : 1) 총 102례중 경험적 치료군이 58례, 침습적 검사군이 44례였다. 폐침윤 발생 당시 경험적 치료군에서 평균연령이 많았고(p=0.035), 호중구 감소증이 더 흔히 관찰되었으며(p=0.047) 혈소판 수치는 침습적 검사군에서 더 높았다(p=0.043). 그 외 폐침윤 분포양상 및 기계환기 여부등은 두 군간에 유의한 차이가 없었다. 골수이식은 침습적 검사군에서(p=0.036), 관해유도 항암화학요법을 시행중인 환자는 경험적 치료군에서 많았으나(p=0.021) 28일째 완전관해율은 두 군간에 유의한 차이가 없었다. 2) 첨습적 검사군 44례중 기관지내시경 검사를 시행한 경우가 22례, 외과적 폐생검술이 17례, 모두 시행한 경우가 5례였다. 침습적 검사로 원인이 확진된 환자 32례(72.7%) 중 감염성 원인이 25례(78.1%)였고 검사후 치료방침의 변화를 가져온 경우는 23례(52.3%)였으며 시술과 관련된 사망은 없었다. 3) 전체 환자의 입원기간중 생존률은 62.7%(64/102)였고 침습적 경사군이 79.5%(35/44)의 생존률을 보여 경험적 치료군의 50.0%(32/66)보다 의미있게 높았다(p=0.002). 4) 다변량 통계 분석상 침습적 검사 시행(p=0.007), 기계환기 미시행(p<0.001), 28일째 완전관해 달성(p=0.005)의 3가지가 전체 환자에서 생존을 예측할 수 있는 독립적 예후 인자였다. 결 론 : 결론적으로 기관지내시경 검사와 외과적 폐생검은 백혈병 환자에서 발생한 폐침윤의 진단에는 유용하나 생존률 향상에 기여하는지 여부는 백혈병 치료상태 및 호흡부전 여부가 동시에 고려되어야 하므로 향후 대규모 무작위 전향적 연구가 이루어져야 결론이 날 것으로 사료된다.

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패혈증환자에서 APACHE III Scoring System의 예후적 가치 (The Prognostic Value of the First Day and Daily Updated Scores of the APACHE III System in Sepsis)

  • 임채만;이재균;이성순;고윤석;김우성;김동순;김원동;박평환;최종무
    • Tuberculosis and Respiratory Diseases
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    • 제42권6호
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    • pp.871-877
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    • 1995
  • 연구배경: 중환자의 예후를 정량화하는 체점체계 중 APACHE III system은 중환자실 제 1병일 점수는 물론 일갱신 점수도 환자의 위험도를 갱신하는 것이 알려진 바 있어 패혈증 환자들에서 APACHE III score의 예후 지표로서의 가치를 알아 보고자 하였다. 방법: 48명의 패혈증 환자들에서 후향적으로 중환자실 제 1병일, 2병일 및 3병일의 APACHE III score를 조사하여 패혈증 생존자와 비생존자 간의 차이를 분석하였다. 결과: 패혈증 생존자는 비생존자에 비해 APACHE III system에 따른 중환자실 제 1병일 정수가 유의하게 낮았으며, 제 2일 및 제 3일의 점수도 각각의 전날 점수에 비해 유의하게 감소하였다. 폐혈증 비생존자의 경우 제 1병일 점수가 생존자에 비해 높았고, 제 2병일 및 제 3병일 점수 역시 각각의 전날 점수에 비해 증가하는 경향을 보였다. 결론: APACHE III system에 따른 제 1병일 점수 및 제 3병일까지의 점수의 일변동은 패혈증 환자의 예후를 반영하는 것으로 사려된다.

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가맹본부의 리더십 행동유형과 가맹사업자의 관계결속에 관한 실증적 연구 - 가맹사업자의 자기효능감의 조절효과를 중심으로 - (An Empirical Study in Relationship between Franchisor's Leadership Behavior Style and Commitment by Focusing Moderating Effect of Franchisee's Self-efficacy)

  • 양회창;이영철
    • 한국유통학회지:유통연구
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    • 제15권1호
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    • pp.49-71
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    • 2010
  • 본 연구는 가맹사업자의 자기효능감에 주목하여 정부가 예비가맹사업자들을 보호하기 위해 가맹본부에 다양한 규제와 정책을 사용하는 것이 최선의 방법이 아니라는 것에 관심을 두고 있다. 본 연구에서는 경로-목표이론(path-goal theory)에서 제시한 가맹본부의 리더십 행동 유형과 가맹사업자의 관계결속의 영향관계에 있어서 가맹사업자의 특성으로 자기효능감의 조절효과를 규명하고, 실증 분석한 결과 다음과 같은 연구의 시사점을 발견할 수 있었다. 첫째, 가맹본부의 리더십 행동유형이 관계결속에 긍정적 효과를 가져 온다는 사실이 확인됨으로써 가맹본부는 가맹사업자에게 맞는 리더십 행동유형을 적용할 수 있도록 하여야 한다. 둘째, 가맹사업자의 자기효능감이 관계결속에 긍정적 효과가 있을 뿐만 아니라, 리더십 행동유형과 관계결속 사이에 상당한 조절효과가 있기 때문에 가맹본부는 가맹사업자들의 개인차(individual difference) 관리가 필요하다. 셋째, 정부는 가맹본부를 규제할 것만이 아니라 가맹본부가 가맹사업자들의 특성을 확실하게 파악하고 기업의 목표달성을 위한 정당한 통제가 가능하도록 제도적 지원을 해야 할 것이다.

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가족계획과 모자보건 통합을 위한 조산원의 투입효과 분석 -서산지역의 개입연구 평가보고- (An Intervention Study on Integration of Family Planning and Maternal/Infant Care Services in Rural Korea)

  • 방숙;한성현;이정자;안문영;이인숙;김은실;김종호
    • Journal of Preventive Medicine and Public Health
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    • 제20권1호
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    • pp.165-203
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    • 1987
  • This project was a service-cum-research effort with a quasi-experimental study design to examine the health benefits of an integrated Family Planning (FP)/Maternal & Child health (MCH) Service approach that provides crucial factors missing in the present on-going programs. The specific objectives were: 1) To test the effectiveness of trained nurse/midwives (MW) assigned as change agents in the Health Sub-Center (HSC) to bring about the changes in the eight FP/MCH indicators, namely; (i)FP/MCH contacts between field workers and their clients (ii) the use of effective FP methods, (iii) the inter-birth interval and/or open interval, (iv) prenatal care by medically qualified personnel, (v) medically supervised deliveries, (vi) the rate of induced abortion, (vii) maternal and infant morbidity, and (viii) preinatal & infant mortality. 2) To measure the integrative linkage (contacts) between MW & HSC workers and between HSC and clients. 3) To examine the organizational or administrative factors influencing integrative linkage between health workers. Study design; The above objectives called for quasi-experimental design setting up a study and control area with and without a midwife. An active intervention program (FP/MCH minimum 'package' program) was conducted for a 2 year period from June 1982-July 1984 in Seosan County and 'before and after' surveys were conducted to measure the change. Service input; This study was undertaken by the Soonchunhyang University in collaboration with WHO. After a baseline survery in 1981, trained nurses/midwives were introduced into two health sub-centers in a rural setting (Seosan county) for a 2 year period from 1982 to 1984. A major service input was the establishment of midwifery services in the existing health delivery system with emphasis on nurse/midwife's role as the link between health workers (nurse aids) and village health workers, and the referral of risk patients to the private physician (OBGY specialist). An evaluation survey was made in August 1984 to assess the effectiveness of this alternative integrated approach in the study areas in comparison with the control area which had normal government services. Method of evaluation; a. In this study, the primary objective was first to examine to what extent the FP/MCH package program brought about changes in the pre-determined eight indicators (outcome and impact measures) and the following relationship was first analyzed; b. Nevertheless, this project did not automatically accept the assumption that if two or more activities were integrated, the results would automatically be better than a non-integrated or categorical program. There is a need to assess the 'integration process' itself within the package program. The process of integration was measured in terms of interactive linkages, or the quantity & quality of contacts between workers & clients and among workers. Intergrative linkages were hypothesized to be influenced by organizational factors at the HSC clinic level including HSC goals, sltrurture, authority, leadership style, resources, and personal characteristics of HSC staff. The extent or degree of integration, as measured by the intensity of integrative linkages, was in turn presumed to influence programme performance. Thus as indicated diagrammatically below, organizational factors constituted the independent variables, integration as the intervening variable and programme performance with respect to family planning and health services as the dependent variable: Concerning organizational factors, however, due to the limited number of HSCs (2 in the study area and 3 in the control area), they were studied by participatory observation of an anthropologist who was independent of the project. In this observation, we examined whether the assumed integration process actually occurred or not. If not, what were the constraints in producing an effective integration process. Summary of Findings; A) Program effects and impact 1. Effects on FP use: During this 2 year action period, FP acceptance increased from 58% in 1981 to 78% in 1984 in both the study and control areas. This increase in both areas was mainly due to the new family planning campaign driven by the Government for the same study period. Therefore, there was no increment of FP acceptance rate due to additional input of MW to the on-going FP program. But in the study area, quality aspects of FP were somewhat improved, having a better continuation rate of IUDs & pills and more use of effective Contraceptive methods in comparison with the control area. 2. Effects of use of MCH services: Between the study and control areas, however, there was a significant difference in maternal and child health care. For example, the coverage of prenatal care was increased from 53% for 1981 birth cohort to 75% for 1984 birth cohort in the study area. In the control area, the same increased from 41% (1981) to 65% (1984). It is noteworthy that almost two thirds of the recent birth cohort received prenatal care even in the control area, indicating that there is a growing demand of MCH care as the size of family norm becomes smaller 3. There has been a substantive increase in delivery care by medical professions in the study area, with an annual increase rate of 10% due to midwives input in the study areas. The project had about two times greater effect on postnatal care (68% vs. 33%) at delivery care(45.2% vs. 26.1%). 4. The study area had better reproductive efficiency (wanted pregancies with FP practice & healthy live births survived by one year old) than the control area, especially among women under 30 (14.1% vs. 9.6%). The proportion of women who preferred the 1st trimester for their first prenatal care rose significantly in the study area as compared to the control area (24% vs 13%). B) Effects on Interactive Linkage 1. This project made a contribution in making several useful steps in the direction of service integration, namely; i) The health workers have become familiar with procedures on how to work together with each other (especially with a midwife) in carrying out their work in FP/MCH and, ii) The health workers have gotten a feeling of the usefulness of family health records (statistical integration) in identifying targets in their own work and their usefulness in caring for family health. 2. On the other hand, because of a lack of required organizational factors, complete linkage was not obtained as the project intended. i) In regards to the government health worker's activities in terms of home visiting there was not much difference between the study & control areas though the MW did more home visiting than Government health workers. ii) In assessing the service performance of MW & health workers, the midwives balanced their workload between 40% FP, 40% MCH & 20% other activities (mainly immunization). However, $85{\sim}90%$ of the services provided by the health workers were other than FP/MCH, mainly for immunizations such as the encephalitis campaign. In the control area, a similar pattern was observed. Over 75% of their service was other than FP/MCH. Therefore, the pattern shows the health workers are a long way from becoming multipurpose workers even though the government is pushing in this direction. 3. Villagers were much more likely to visit the health sub-center clinic in the study area than in the control area (58% vs.31%) and for more combined care (45% vs.23%). C) Organization factors (admistrative integrative issues) 1. When MW (new workers with higher qualification) were introduced to HSC, it was noted that there were conflicts between the existing HSC workers (Nurse aids with less qualification than MW) and the MW for the beginning period of the project. The cause of the conflict was studied by an anthropologist and it was pointed out that these functional integration problems stemmed from the structural inadequacies of the health subcenter organization as indicated below; i) There is still no general consensus about the objectives and goals of the project between the project staff and the existing health workers. ii) There is no formal linkage between the responsibility of each member's job in the health sub-center. iii) There is still little chance for midwives to play a catalytic role or to establish communicative networks between workers in order to link various knowledge and skills to provide better FP/MCH services in the health sub-center. 2. Based on the above findings the project recommended to the County Chief (who has power to control the administrative staff and the technical staff in his county) the following ; i) In order to solve the conflicts between the individual roles and functions in performing health care activities, there must be goals agreed upon by both. ii) The health sub·center must function as an autonomous organization to undertake the integration health project. In order to do that, it is necessary to support administrative considerations, and to establish a communication system for supervision and to control of the health sub-centers. iii) The administrative organization, tentatively, must be organized to bind the health worker's midwive's and director's jobs by an organic relationship in order to achieve the integrative system under the leadership of health sub-center director. After submitting this observation report, there has been better understanding from frequent meetings & communication between HW/MW in FP/MCH work as the program developed. Lessons learned from the Seosan Project (on issues of FP/MCH integration in Korea); 1) A majority or about 80% of the couples are now practicing FP. As indicated by the study, there is a growing demand from clients for the health system to provide more MCH services than FP in order to maintain the achieved small size of family through FP practice. It is fortunate to see that the government is now formulating a MCH policy for the year 2,000 and revising MCH laws and regulations to emphasize more MCH care for achieving a small size family through family planning practice. 2) Goal consensus in FP/MCH shouBd be made among the health workers It administrators, especially to emphasize the need of care of 'wanted' child. But there is a long way to go to realize the 'real' integration of FP into MCH in Korea, unless there is a structural integration FP/MCH because a categorical FP is still first priority to reduce the rate of population growth for economic reasons but not yet for health/welfare reasons in practice. 3) There should be more financial allocation: (i) a midwife should be made available to help to promote the MCH program and coordinate services, (in) there should be a health sub·center director who can provide leadership training for managing the integrated program. There is a need for 'organizational support', if the decision of integration is made to obtain benefit from both FP & MCH. In other words, costs should be paid equally to both FP/MCH. The integration slogan itself, without the commitment of paying such costs, is powerless to advocate it. 4) Need of management training for middle level health personnel is more acute as the Government has already constructed 90 MCH centers attached to the County Health Center but without adequate manpower, facilities, and guidelines for integrating the work of both FP and MCH. 5) The local government still considers these MCH centers only as delivery centers to take care only of those visiting maternity cases. The MCH center should be a center for the managment of all pregnancies occurring in the community and the promotion of FP with a systematic and effective linkage of resources available in the county such as i.e. Village Health Worker, Community Health Practitioner, Health Sub-center Physicians & Health workers, Doctors and Midwives in MCH center, OBGY Specialists in clinics & hospitals as practiced by the Seosan project at primary health care level.

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