• 융합정보논문지
• /
• 제7권3호
• /
• pp.117-125
• /
• 2017

본 연구에서는 서울시 내에 소재하고 있는 화장품 브랜드샵에 종사하고 있는 판매원들을 대상으로 하여 의사소통과 사회적 지원이 조직몰입에 미치는 영향을 실증적으로 분석하였다. 조직몰입에 미치는 영향요인으로 의사소통과 사회적 지원을 독립변수로 설정하였다. 하위변수로 의사소통 요인은 공식적인 의사소통, 상사와 의사소통, 동료와 의사소통으로 설정하였고, 사회적 지원 요인의 하위 변수는 상사의 지원과 동료의 지원으로 설정하였다. 분석 결과 공식적인 의사소통, 상사와 의사소통, 동료와 의사소통으로 설정된 의사소통 요인은 판매원들의 조직몰입에 유의한 영향요인으로 분석되었고, 상사의 지원, 동료의 지원으로 설정된 사회적 지원은 상사의 지원 요인만이 판매원들의 조직몰입에 유의한 영향요인으로 분석되었다. 그러나 동료의 지원은 판매원들의 조직몰입에 유의하지 않은 영향요인으로 분석되었다.

• 경영과정보연구
• /
• 제33권3호
• /
• pp.189-208
• /
• 2014

본 연구는 조직커뮤니케이션이 조직시민행동에 미치는 영향 관계와 이들 관계에서 변혁적 리더십의 조절효과를 실증적으로 규명한 것이다. 조직커뮤니케이션 만족도가 높을수록 구성원들로 하여금 조직에 적극 참여토록 하고, 훌륭한 리더십은 조직의 목표달성과 성과창출에 더욱 기여할 수 있다는 관점에서 실행한 국방조직에 대한 실증연구이다. 하향적, 상향적, 비공식적 커뮤니케이션을 독립변수로, 참여적 행동과 이타적 행동을 종속변수로, 변혁적 리더십을 조절변수로 설정하여 검증하였다. 검증결과 하향적 커뮤니케이션은 참여적 행동과 이타적 행동에, 상향적 커뮤니케이션은 참여적 행동에 정(+)의 영향을 미치는 것으로 나타났으며, 비공식적 커뮤니케이션은 어느 변수에도 유의한 영향을 미치지 못하는 것으로 나타났다. 변혁적 리더십은 하향적, 상향적 커뮤니케이션과 조직시민행동의 관계에서는 유의한 조절효과가 나타났지만 비공식적 커뮤니케이션과 조직시민행동의 관계에서는 조절역할을 하지 못하는 것으로 나타났다. 이는 국방조직의 경우 임무수행 관련 지시나 보고 등의 하향적, 상향적 커뮤니케이션은 부대(서)원들로 하여금 조직 목표달성을 위한 노력은 물론 적극적인 참여활동과 이타적 행동을 유발시킬 수 있지만, 동호회 등 사적(私的)인 모임의 비공식적 커뮤니케이션은 구성원들에게 자발적 조직시민행동을 유발시키지 못한다는 것이다. 즉 변혁적 리더십은 공식적 커뮤니케이션 관계에서만 구성원들의 조직시민행동을 더욱 북돋울 수 있다는 것을 의미한다. 따라서 리더는 공식적 관계에서 조직커뮤니케이션을 활성화하고 조직 구성원들에게 자발적인 동기를 부여할 수 있도록 변혁적 리더십을 적극 발휘해야 함을 시사하며, 나아가 군조직이 화합되고 국민의 재산과 생명보호의 국방 목표 달성에 도움이 될 것으로 기대된다.

• 임상간호연구
• /
• 제29권3호
• /
• pp.238-248
• /
• 2023

Purpose: This study aimed to examine the relationships between positive nursing organizational culture, organizational communication satisfaction, and the level of work engagement among nurses working in tertiary hospitals, as well as to identify influencing factors on work engagement. Methods: This study used a descriptive research design. Data were collected from 184 general nurses working in four tertiary hospitals in Seoul using self-report questionnaires from March 13 to 30, 2023. The collected data were analyzed using descriptive statistics, t-test, ANOVA, Scheffé test, Pearson correlation, and hierarchical regression. Results: In the hierarchical regression analysis, the variables that significantly influenced work engagement in Model 1 were marital status (β=.26, p=.002), graduate or higher degree (β=.41, p<.001), more than 1 year and less than 3 years (β=.18, p=.030) and 3 years or more but less than 5 years of clinical experience in present hospital (β=.17, p=.023), and satisfaction (β=.27, p=.002) and moderate satisfaction with pay (β=.18, p=.033). In model 2, adding the subdomains of positive nursing organizational culture and organizational communication satisfaction to the Model 1, the variables that had a significant effect on work engagement were trust-based organizational relationships (β=.50, p<.001) and organizational communication satisfaction (β=.25, p=.005). Conclusion: The results suggest that education level, clinical experience, and satisfaction with pay should be considered to improve nurses' work engagement. In addition, it was identified that organizational relationship based on trust and organizational communication satisfaction are the main influencing factors for improving work engagement.

• 동아시아경상학회지
• /
• 제10권1호
• /
• pp.23-34
• /
• 2022

Purpose - Once individuals in an organization don't comprehend with each other's culture and their interaction context differ, there is a bigger danger of poor communication in the organizations. Therefore, people must have a sufficiently comparable interpretation of data, communicative acts and the office itself. For this reason, the purpose of this study is to investigate the relationship between organizational culture and employee communication. Research design, Data, and methodology - The present researcher used categorization matrix development to review data for content. Additionally, the present researcher coded the data to correspond with the identified categories. The role of the categorization matrix is to ensure that the categories hardly represent the concepts and thus validating the findings of the study. Result - The findings from prior resources shows that the role of organizational culture on employee communication satisfaction is a pertinent issue that must be addressed and analyzed to help organizations make the desired profits and productivity. This study provides five solutions between organizational culture and employee communication satisfaction. Conclusion - This study concludes that every employee performs well where they think they are being appreciated and their efforts are rewarded. On the other hand, different organizations have instilled different organizational cultures to ensure they promote the level of satisfaction of their employees in order to yield them an improved employee performance and overall organizational performance.

• 디지털융복합연구
• /
• 제7권4호
• /
• pp.141-148
• /
• 2009

The purpose of this study is to examine the causal correlation between communication skill of organization and their job performance. In our model, we used these variables - innovation awareness, job satisfaction, organizational commitment as a parameter. In order to verify the hypothesis based on research model, a survey among researchers (sample size=117) who work in food company was carried out. Analyzing hypothesized model and following the statistical procedure, we could assure that there exist positive correlation with communication skill, innovation awareness, job satisfaction, organizational commitment and organizational performance. A coefficient of correlation between those variables was clearly high in the group with good communication skill. Among the parameters, the variable of innovation awareness was more effected on their job performance.

• 동서간호학연구지
• /
• 제27권2호
• /
• pp.114-123
• /
• 2021

Purpose: This study investigated the influence of nurses' organizational communication and self-leadership on patient safety competence in comprehensive nursing care units of small and medium-sized hospitals. Methods: A descriptive design was used and self-reported questionnaires were used to collect data from 165 nurses in Seoul from February to March, 2020. Data were analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficient, and multiple linear regression with SPSS/WIN 22.0 program. Results: A mean score of organizational communication was 3.20±0.49, self-leadership 3.58±0.50, and patient safety competency 4.01±0.49 out of 5. A significant positive correlation was found between patient safety competence, organizational communication and self-leadership. Self-leadership and combined ward explained 32% of the variance of patient safety competence (Adjusted R²=.32, p<.001). Conclusion: Patient safety competence in comprehensive nursing care units are associated with self-leadership and organizational communication. Systemic education to improve patient safety competence in small and medium sized hospitals should be implemented to promote organizational communication as well as self-leadership.

• 정보관리학회지
• /
• 제31권3호
• /
• pp.65-87
• /
• 2014

조직 커뮤니케이션은 하나의 사회적 체제인 조직에서 구성원의 정보전달 행위를 통해 공동의 목표를 달성하는 과정이며 조직구조의 한 요소이다. 목표달성의 정도와 서비스의 질을 포함하는 효과성, 만족도 등은 조직성과로 표현될 수 있으며 도서관 조직성과로 간주될 수 있는 서비스 품질은 $LibQUAL+^{TM}$ 모형을 통해 측정될 수 있다. 본 연구에서는 조직 커뮤니케이션을 공공도서관 조직성과를 향상시키는 조직요소로 $LibQUAL+^{TM}$ 모형에 따른 서비스 품질을 조직성과로 설정하고 이들의 관계를 통해 커뮤니케이션의 특성이 차원별 서비스 품질에 어떠한 영향을 미치는지 알아보는 것을 그 목표로 한다. 이를 위해 수도권에 위치한 8개 공공도서관의 사서 및 이용자 대상 설문조사를 통한 통계적 분석을 시행한다. 연구결과 도서관의 상향, 수평, 하향 커뮤니케이션은 품질의 3개 차원(서비스의 감성적 차원, 정보통제 차원, 도서관 공간 차원)에 영향을 미치는 것으로 나타났다.

• 한국콘텐츠학회논문지
• /
• 제13권4호
• /
• pp.376-388
• /
• 2013

본 논문은 생산성 향상과 품질 개선이라는 조직 성과를 높이는 데 직무 만족과 상호작용하는 조직 커뮤니케이션과 조직 문화, 그리고 경영진에 대한 신뢰의 역할과 기능에 대해서 추적하였다. 창원지역 기계금속 업종 근로자로부터 표집된 설문 자료를 토대로 하여 연구 가설을 검증한 결과 세 가지 조직 환경 변인과 직무 만족이 조직 성과에 미치는 직접적 효과는 미미하였으나 의미 있는 상호작용 효과를 확인하였다. 검증된 상호작용 효과를 살펴보면 대체적으로 생산성 향상보다는 품질 개선이라는 성과 변인에서 상호작용효과가 나타나는 경향이 있었다. 그리고 예상 가설과 달리 커뮤니케이션이 비활성화되고 낮은 경영진 신뢰의 조건에서 직무만족과 품질 개선 효과는 높은 상관 관계를 보여주었다(커뮤니케이션과 신뢰의 부적 조절 효과). 마지막으로 수평적 조직문화의 조건에서, 그리고 갈등적 노사관계의 조건에서 직무 만족과 조직 성과의 상관성이 높은 것으로 나타났다. 연구 결과의 이론적 의미와 함의에 대해 추가적인 논의를 포함하였다.

• 보건행정학회지
• /
• 제8권1호
• /
• pp.52-96
• /
• 1998

To find causal factors and improvement plans of organizational commitment of public servants in urban health centers, a hypothetical causal model, which included 2 endogenous variables(organizational commitment & organizational satisfaction) and 15 exogenous variables, was constructed. Exogenous variables consisted of individual factors (sex, age, education, job-grade, and annual salary), psychological variables(pride for organization, extrinsic motivation, intrinsic motivation and support of supervisor) ad structural variables(formalization, centralization, communication, job-conflict, job-decision, and workload). In the hypothetical causal model, organizational commitment was supposed to be effect variable, and organizational satisfaction was presumed to be intervening variable to mediate between organizational commitment and exogenous variables. For data collection, cross-sectional self-administered questionnaire survey was conducted to 1,295 public servants from 32 urban health centers nationwide. The survey responses were from 934, 72.1% of subjects. But 756 responses(58.4%) were analyzed because of excluding ones with missing values. The hypothetical causal model was fitted by covariance structural analysis with maximum likelihood method. Main results were as follows: (1) The fitted causal model accounted for 33 and 55 percent of total variance of organizational commitment and organizational satisfaction of public servants, respectively. (2) In order of effect size, pride for organization, supervisor support, communication, extrinsic motivation and centralization had an indirect effect effect on organizational commitment through organizational satisfaction. However, the effect of centralization was negative. (3) Pride for organiztion, intrinsic motivation, organizational satisfaction, job-conflict, supervisor support, communication, age, centralization, annual salar and extrinsic motivation had indirect or direct effects on organizational commitment in order of effect size. Among them, effects of job-conflict and centraldization were negative. In conclusion, these results suggested that organizational commitment of public servants in urban health centers could be enhanced by pride for organization, intrinsic and extrinsic motivations, prevention of job-conflict and excess centralization, supervisor support and active communication. Especially, pride for organization and intrinsic motivation were expected to play the most important role.

• 한국지역사회생활과학회지
• /
• 제28권3호
• /
• pp.447-460
• /
• 2017

The purpose of this study was to investigate the relationships of early childhood teachers' communication ability, teacher efficacy, and organizational effectiveness of child care centers. The subjects of this study were 397 teachers working at child care centers. The results of this study were as follows. First, differences in the organization effectiveness of child care centers were detected according to teachers' age, career, type of child care center where they were affiliated, and marriage status. Second, the relative effects of the teachers' communication ability and teacher efficacy on the organizational effectiveness of early-childhood educational institutions differed significantly according to each sub-factor; teachers' communication ability's sub-factors - response, analysis, and evaluation - and teacher efficacy's sub-factors - general efficacy and personal efficacy - had partial effects on the organizational effectiveness of child care centers. Of these, personal efficacy had the greatest effects on all sub-factors of organizational effectiveness. This study is significant since it identifies the variables that could affect the organizational effectiveness of child care centers.