• Title/Summary/Keyword: Organization Culture

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A Path Analysis of Variables Influencing customer orientation of Hospital Nurses (융합시대의 병원간호사 고객지향성 경로모형)

  • Do, Eun-Su;Seo, Young-Sook
    • Journal of Digital Convergence
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    • v.14 no.1
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    • pp.275-284
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    • 2016
  • This study is to find out the casual relationship among nursing organization culture, job satisfaction, and organizational commitment that affects customer orientation. The participants were 261 hospital nurses. Data were collected through questionnaires and analyzed using SPSS and AMOS programs. The result of this study can be summarized as follows. First, job satisfaction, and organizational commitment showed a direct effect on customer orientation of hospital nurses. Second, nursing organization culture, Job satisfaction, showed an indirect effect on customer orientation of hospital nurses. This implies that, to achieve enhancing of hospital nurses' customer orientation, enhancing job satisfaction, organizational commitment while simultaneously nursing organization culture for an organization is more effective.

A study of the influence of Organizational Service Oriented Culture on the Service Quality and Customer Orientation (조직의 서비스지향문화가 서비스품질 및 고객지향성에 미치는 영향에 관한 연구)

  • Kim, Young-Bum;Im, Hong-Bin
    • Journal of the Korea Safety Management & Science
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    • v.13 no.4
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    • pp.139-151
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    • 2011
  • Among recent management innovation activities of companies, one of the most important competitive advantage through customer satisfaction, and to which members of the organization's service orientation is essential. The company's service orientation is closely related to the organization's culture. In this study, the organization's service-oriented culture, the internal service quality, job satisfaction and organizational commitment, and ultimately affects the employee's influence on customer orientation will look at that. Results and implications of this study can be summarized as follows. the internal service quality among the factors tangibles, assurance, empathy, job satisfaction showed a significant influence on the type of empathy and emotional commitment castle had a significant impact on. With these results, relationships with colleagues within the organization, such as work environment and job satisfaction and emotional commitment, the atmosphere is very important to know that you can affect. Therefore, the members of the company to increase job satisfaction and organizational commitment, corporate culture, business as well as collaboration with colleagues to share the emotional atmosphere of sympathy for the business environment will get improved.

The Effect of Organizational Culture and Job Environment Characteristics Perceived by Organization Members on Job Satisfaction

  • Kim, Moon Jun
    • International Journal of Internet, Broadcasting and Communication
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    • v.12 no.4
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    • pp.156-165
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    • 2020
  • We study empirically analyzed the final 216 copies of the responses from SME organization members in Seoul and Gyeonggi regions using statistical programs of SPSS24.0 and AMOS 24.0. In other words, the effect of job satisfaction on the organizational culture and job environment characteristics perceived by members of the organization, and the relationship between job satisfaction and job performance is shown as follows. First, the organizational culture of consensus, development, hierarchy, and rationality was statistically significant in job satisfaction. Therefore, the hypothetical one-man organizational culture was adopted by showing a positive (+) effect on job satisfaction. Second, job environment characteristics such as autonomy in job performance, compensation system, physical environment, and human environment had a positive effect on job satisfaction. That is, the job environment characteristics of hypothesis 2 were adopted as a positive (+) influence relationship on organizational satisfaction. Third, job satisfaction was expressed as a positive (+) influence relationship with job performance, so hypothesis 3 was adopted. As a result of this study, the higher the organizational member's perception of organizational culture and job environment characteristics is, the higher the job satisfaction is, and the improvement in job satisfaction is meaningful in that it provides theoretical and practical implications that indicate job performance.

Comparing Organizational Commitment, Nursing Organization Culture, and Job Satisfaction of Korean Nurses Working in Korea and the U.S. (한국간호사와 재미한인간호사의 조직몰입, 간호조직문화, 직무만족도 비교)

  • Kim, Young Im;Geun, Hyo Geun
    • Korean Journal of Occupational Health Nursing
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    • v.24 no.1
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    • pp.19-30
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    • 2015
  • Purpose: This study was conducted to examine the differences in organizational commitment, nursing organization culture, and job satisfaction of Korean nurses employed in Korea and the United States, and to determine how these variables were associated with selected study characteristics. Methods: An exploratory cross-sectional study was performed with a convenience sample of 357 nurses from Korea and the U.S. Data were collected by using a web site survey and self-reported questionnaire. Descriptive statistics, t-tests, ANOVA, and Pearson's correlation coefficients were used for data analysis. Results: In comparison to Korean American nurses (KAN), Korean nurses (KN) were younger, single, worked more time, took a charge role or higher, and had less turnover experience. After controlling for age and marital status, nursing organization culture and job satisfaction of KN were significantly lower than those of KAN, respectively (F= -26.02, p<.001; F= -4.87, p=.028). Significant relationships among selected socio-demo-health and work-related characteristics and the three variables were higher for KN. Conclusion: Higher organizational commitment and nursing organization culture from all Korean nurses were related their perceived high level of job satisfaction. Recommendations for further study include exploring a larger sample size of a variety of different types of nursing organizations and staff as well.

Influences of Organizational Structure on Organizational Culture and Job Satisfaction in Construction Management Site Organizations (건설사업관리 현장조직의 조직구조가 조직문화 및 직무만족에 미치는 영향)

  • An, Sung-Hoon;Umuhoza, Esperance
    • Journal of the Korea Institute of Building Construction
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    • v.21 no.3
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    • pp.241-247
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    • 2021
  • As construction projects become more complex and larger, the role of the organization becomes more important. In order to increase the performance of the construction management(CM) site organization, it is necessary to find an organizational structure suitable for the CM, lead an organizational culture correctly, and increase the job satisfaction of the members. Therefore, the purpose of this study is to study the influence of the organizational structure of the CM site organization on the organizational culture and job satisfaction. As results of the study, the organizational structure of the CM site organization was the highest at 3.51 for formalization and the lowest at 2.71 for centralization(out of 5). In addition, as results of correlation analysis, organizational structure was found to have a correlation with organizational culture and job satisfaction. This study is considered to be helpful in planning an organizational structure suitable for the CM site organization.

Organizational Justice and the Intent to Share: Knowledge Sharing Practices among Forensic Experts in Turkey

  • Can, Ahmet;Hawamdeh, Suliman
    • Journal of Information Science Theory and Practice
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    • v.1 no.4
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    • pp.12-37
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    • 2013
  • Organizational climate and organization culture can be some of the leading factors in hindering knowledge sharing within the organization. It is generally accepted that successful knowledge management practice, including knowledge sharing, comes as a result of a conducive and knowledge sharing friendly environment. Organizations that promote and reward collective work generate a trustful and a more collaborative learning culture. The perception of fairness in an organization has been considered an important indicator of employee behavior, attitude, and motivation. This study investigates organizational justice perception and its impact on knowledge sharing practices among forensic experts in the Turkish National Police. The study findings revealed that senior officers, who are experts in the field, have the strongest organizational justice perception. Meanwhile, noncommissioned officers or technicians bear positive but comparatively weaker feelings about the existence of justice within the organization. The study argues that those who satisfy their career expectations tend to have a higher organizational justice perception.

A Study on the Analysis of the Power Distance Tendency of Firefighters

  • Hyeon-Gyeong Lee;Kyong-Jin Park
    • Journal of the Korean Society of Industry Convergence
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    • v.27 no.2_1
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    • pp.297-306
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    • 2024
  • This study identified the power distance tendency of firefighters. Power distance propensity is one of the important organizational and cultural factors that influence the development of the organization. There is a big difference in the attitude of the members of the organization to perform their work according to the tendency of the distance of power. As a result of the main study, the overall level of power distance propensity of the subjects was 2.55 points on average. In particular, there was a significant difference in the propensity of power distance according to class (p<0.05). In the future, it is necessary to study the effect of job characteristics according to the rank of firefighters on the propensity to distance power. It is expected to form a positive organizational culture of the firefighting organization by utilizing the power distance tendency of the members of the organization.

A Study on the Development of the Safety Culture Inspection Standards and Process in Korea Railway (우리나라 철도안전문화 측정기준 및 프로세스 개발 연구)

  • Lee, Jong-Seock;Han, Kee-Youl;Heo, Nam-Gyu;Kim, Chan-Soo
    • Proceedings of the KSR Conference
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    • 2011.10a
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    • pp.2548-2556
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    • 2011
  • The safety culture of an organization is the product of individual and group values, attitudes, perceptions, competencies, and patterns of behaviour that determine the commitment to, and the style and proficiency of, an organization's health and safety management. A good safety culture includes effective, appropriate safety management systems; strong safety leadership & commitment from management; participation and involvement of the workforce; and organizational learning and continuous improvement. This paper will introduce the safety culture inspection standards and process in Korea Railway. The main purpose is to get a better understanding of safety culture and to develop measuring tool. First of all we developed the composition factor of safety culture and the question set. And we prepared the base of computerization of safety culture measurement by developing of evaluation standards and weighted value.

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Effect of the Organizational Culture of the Revenue Officer on Organizational Satisfaction and Job Performance (세무공무원의 조직문화가 조직만족과 직무성과에 미치는 영향)

  • Hong, Soon-Bok
    • The Journal of the Korea Contents Association
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    • v.11 no.7
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    • pp.366-373
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    • 2011
  • This study aims to present basic directions and implications of the organizational culture and job performance by analysis of the causal path between the variables acknowledging the important role of the organizational satisfaction on the assumption that the organizational culture which is developed for improvement of the revenue officer's job performance by the taxation organization. In the results of analysis, the clan culture, hierarchy culture and market culture except the culture of innovation have positive effects on the organizational satisfaction, and the higher the organizational satisfaction, the higher efficiency of the performance of the tax administration affairs become, so the job performance becomes increase. This can be the results that the characteristics of the tax organizational culture which conducts the taxation administration affairs by the clan culture which is hierarchical and emphasizes the business performance through teamwork, and the market culture which emphasizes the results reflect the job performance. Therefore, the organizational culture that develops sense of ownership and being performed autonomously and responsibly should be created in order to increase the competitiveness in the organizations and to increase the job performance efficiently by the members of the organization to have worthwhile feeling.

The Convergence Factors of Nursing Organizational Culture on the Nurses' Professional Quality of Life (간호조직문화가 간호사의 전문직 삶의 질에 미치는 융합적 영향요인)

  • Lee, Yeon-bok;Lee, Hyea-Kyung
    • Journal of the Korea Convergence Society
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    • v.9 no.11
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    • pp.491-500
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    • 2018
  • The purpose of this study is to identify the types of nursing organization culture recognized by hospital nurses and to confirm the relationship between these nursing organizational culture and professional quality of life. A convenience sampling method was used to collect data from 216 participants who worked in a university hospital in C city, Chungbuk province. Data were analyzed using SPSS / WIN22.0 program. The significant predictors of Compassion Satisfaction, which is a subdivision of the professional quality of life, include Innovation-oriented culture, marital status, and the relationship - oriented culture. As for secondary traumatic stress, it has the significant predictors such as age, task-oriented culture and hierarchy-oriented culture. Burnout also turns out to be affected by the predictors of relationship - oriented culture, clinical career, and hierarchy-oriented culture. Based on these results, to create a innovation-oriented culture and relation-oriented culture within the organization, it is necessary to develop an intervention program for nurses' recognition change and improvement, in addition, studies that test the clinical effects are needed. In order to secure skilled nurses with rich clinical and career abilities, the working environment and treatment should be improved at the organization level.