• IE interfaces
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• v.18 no.2
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• pp.205-220
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• 2005

This study presents a web log analysis model for e-CRM, which combines the on-line customer's purchasing pattern data and transaction data between companies in B2B environment of make-to-order company. With this study, the customer evaluation and the customer subdivision are available. We can forecast the estimate demands with periodical products sales records. Also, the purchasing rate per each product, the purchasing intention rate, and the purchasing rate per companies can be used as the basic data for the strategy for receiving the orders in future. These measures are used to evaluate the business strategy, the quality ability on products, the customer's demands, the benefits of customer and the customer's loyalty. And it is used to evaluate the customer's purchasing patterns, the response analysis, the customer's secession rate, the earning rate, and the customer's needs. With this, we can satisfy various customers' demands, therefore, we can multiply the company's benefits. And we presents case of the 'H' company, which has the make-to-order manufacture environment, in order to verify the effect of the proposal system.

• Asia pacific journal of information systems
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• v.31 no.4
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• pp.491-526
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• 2021

Airlines can employ a variety of quality monitoring procedures. In this study, we employ a content analysis of 8 years of online reviews for Korean airlines in contrast to other international airlines. Online airline reviews are infrequent, relative to the total number of passengers - the number of reviews is multiple orders of magnitude lower than passenger volumes - and online airline reviews are, therefore, not representative of passenger attitudes overall. Nevertheless, online reviews may be indicative of specific service issues, and draw attention to aspects that require further study by airline operators. Furthermore, significant words and phrases used in these airline reviews may help airline operators to rapidly automate filtering, partitioning, and analysis of incoming passenger comments via other channels, including email, social media posts, and call center transcripts. The current study provides insights into the contents of online reviews of Korean vs Other-International airlines, and opportunities for service enhancement. Further, we provide a set of marker words and phrases that may be helpful for management dashboards that require automated partitioning of passenger comments.

• Nuclear Engineering and Technology
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• v.56 no.4
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• pp.1296-1309
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• 2024

The aim of this work is to explore the effect of the double subdiffusion on the stability in BWRs. A BWR novel reduced order model with double subdiffusion effects: reduced order fractional model (DS-F-ROM) to describe the neutron and heat transfer processes was proposed for this study. The double subdiffusion was developed with a fractional-order two-equation model, and with different fractional-orders and relaxation times. The stability analysis was carried out using the root-locus method and change from the s to the W domain and were confirmed using the time-domain evolution of neutron flux for a unit step change in reactivity. The results obtained using the reduced fractional-order model are presented for different anomalous diffusion coefficient values. Results are compared with normal diffusion and P1 equations, which are obtained straightforwardly with DS-ROM when relaxation time tends to zero, and when the anomalous diffusion coefficient tends to one, respectively.

• Journal of Intelligence and Information Systems
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• v.18 no.1
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• pp.23-38
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• 2012

There is a large difference between purchasing patterns in an online shopping mall and in an offline market. This difference may be caused mainly by the difference in accessibility of online and offline markets. It means that an interval between the initial purchasing decision and its realization appears to be relatively short in an online shopping mall, because a customer can make an order immediately. Because of the short interval between a purchasing decision and its realization, an online shopping mall transaction usually contains fewer items than that of an offline market. In an offline market, customers usually keep some items in mind and buy them all at once a few days after deciding to buy them, instead of buying each item individually and immediately. On the contrary, more than 70% of online shopping mall transactions contain only one item. This statistic implies that traditional data mining techniques cannot be directly applied to online market analysis, because hardly any association rules can survive with an acceptable level of Support because of too many Null Transactions. Most market basket analyses on online shopping mall transactions, therefore, have been performed by expanding the co-occurrence criteria of traditional association rule mining. While the traditional co-occurrence criteria defines items purchased in one transaction as concurrently purchased items, the expanded co-occurrence criteria regards items purchased by a customer during some predefined period (e.g., a day) as concurrently purchased items. In studies using expanded co-occurrence criteria, however, the criteria has been defined arbitrarily by researchers without any theoretical grounds or agreement. The lack of clear grounds of adopting a certain co-occurrence criteria degrades the reliability of the analytical results. Moreover, it is hard to derive new meaningful findings by combining the outcomes of previous individual studies. In this paper, we attempt to compare expanded co-occurrence criteria and propose a guideline for selecting an appropriate one. First of all, we compare the accuracy of association rules discovered according to various co-occurrence criteria. By doing this experiment we expect that we can provide a guideline for selecting appropriate co-occurrence criteria that corresponds to the purpose of the analysis. Additionally, we will perform similar experiments with several groups of customers that are segmented by each customer's average duration between orders. By this experiment, we attempt to discover the relationship between the optimal co-occurrence criteria and the customer's average duration between orders. Finally, by a series of experiments, we expect that we can provide basic guidelines for developing customized recommendation systems. Our experiments use a real dataset acquired from one of the largest internet shopping malls in Korea. We use 66,278 transactions of 3,847 customers conducted during the last two years. Overall results show that the accuracy of association rules of frequent shoppers (whose average duration between orders is relatively short) is higher than that of causal shoppers. In addition we discover that with frequent shoppers, the accuracy of association rules appears very high when the co-occurrence criteria of the training set corresponds to the validation set (i.e., target set). It implies that the co-occurrence criteria of frequent shoppers should be set according to the application purpose period. For example, an analyzer should use a day as a co-occurrence criterion if he/she wants to offer a coupon valid only for a day to potential customers who will use the coupon. On the contrary, an analyzer should use a month as a co-occurrence criterion if he/she wants to publish a coupon book that can be used for a month. In the case of causal shoppers, the accuracy of association rules appears to not be affected by the period of the application purposes. The accuracy of the causal shoppers' association rules becomes higher when the longer co-occurrence criterion has been adopted. It implies that an analyzer has to set the co-occurrence criterion for as long as possible, regardless of the application purpose period.

• Proceedings of the Korea Association of Information Systems Conference
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• 2003.05a
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• pp.1-20
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• 2003

In this research, we developed a Multi-Agent based Negotiation Support System to be able to increase the competitive power of a company in dynamic environment and correspond to various orders of customers by diffusion of electronic commerce. The system uses the agent technology that is being embossed as new paradigm in dynamic environment and flexible system framework. The multi-agent technology is used to solve these problem through cooperation of agent. The system consists of six sub agents: mediator, manufacturability analysis agent, process planning agent, scheduling agent, selection agent, negotiation-strategy building agent. In this paper, the proposed Multi-Agent based Negotiation Support System takes aim at the automation of transaction process from ordering to manufacturing plan through the automation of negotiation that is the most important in order-taking transaction.

• International Journal of Contents
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• v.14 no.1
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• pp.18-27
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• 2018

The objective of this study was to derive approximate closed-form error rates for M-ary burst symbol transmission (MBST) of dual-hop adaptive decode-and-forward (ADF) cooperative relay systems over quasi-static Rayleigh fading channels. Within a burst, there are pilot symbols and data symbols. Pilot symbols are used for channel estimation schemes and each relay node's transmission mode selection schemes. At first, our focus was on ADF relay systems' error-events at relay nodes. Each event's occurrence probability and probability density function (PDF) were then derived. With error-event based approach, we derived a tractable form of PDF for combined signal-to-noise ratio (SNR). Averaged error rates were then derived as approximate expressions for arbitrary link SNR with different modulation orders and numbers of relays. Its accuracy was verified by comparison with simulation results.

• Journal of Urban Science
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• v.6 no.2
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• pp.73-80
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• 2017

A submittal, as a part of three main project management processes: production control, submittals and change orders, is the transmission of information from the subcontractor to the general contractor to the owner, architect, and structural engineer, for review and approval. The purpose of the submittal process is for submittals to be approved in order to start construction. This benefits the contractor by ensuring that the finished project will meet the expectations of the owner. This paper analyzed a case study regarding the submittal process for the local-based environmental construction company, which typically works as a subcontractor and may hire other subcontractors for additional work when applicable. The aim of this study was to roughly evaluate a project management process and understand the submittal process through the study of a case involving the local company.

• Agribusiness and Information Management
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• v.5 no.1
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• pp.31-41
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• 2013

The research assesses the impact of a digital procurement (e-purjee) system for sugarcane growers in Bangladesh. The system itself is simple, transmitting purchase orders to local farmers via SMS text notification. It replaces a traditional paper-based system fraught with low reliability and delivery delays. Applying expected value theory, and using decision tree representations to depict growers' decision-making complexity in an information-asymmetric environment, we compute outcomes for the strategies and sub-strategies of ICT vs. traditional paper-based order management from the sugarcane growers' perspective. The study results show that the digital procurement system outperforms the paper-based system by tangibly reducing growers' economic losses. The digital system also appears to benefit growers non-monetarily, because of reduced uncertainty and a higher level of perceived fairness. Sugarcane growers appear to value the non-monetary benefits even higher than the economic advantages of the e-purjee system.

• Transactions of the Korean Society of Mechanical Engineers B
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• v.21 no.3
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• pp.341-349
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• 1997

The characteristics of defect correction method are discussed in a sample heat conduction problem showing the numerical solution of the error correction equation can predict the error of the numerical solution of the original governing equation. A way of using defect correction method combined with the existing algorithm for the incompressible fluid flow, is proposed and subsequently tested for the driven square cavity problem. The error correction equations for the continuity equation and the momentum equations are considered to estimate the errors of the numerical solutions of the original governing equations. With this new approach, better velocity and pressure fields can be obtained by correcting the original numerical solutions using the estimated errors. These calculated errors also can be used to estimate the orders of magnitude of the errors of the original numerical solutions.

• Transactions of the Korean Society of Mechanical Engineers
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• v.8 no.1
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• pp.10-17
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• 1984

The critical conditions marking the onset of thermally induced vortices over an inclined iso-thermal plate are investigated using the linear stability theory. The stability equations are simplified by estimating the orders of magnitude of respective terms. The analysis is carried out under the assumption that for the system of large Prandtl numbers temperature disturbances are initiated within the conventional thermal boundary layer of the basic flow. The stability criteria obtained from the present results agree well with those of the existing quasi-parallel flow models. In addition it is found that the critical conditions generate the heat transfer correlation in good agreement with experiments. Therefore, it is suggested that the validity of existing theoretical models will be reexamined.