• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.11 no.5
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• pp.77-90
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• 2016

This study is to examine the importance of site selection and service quality in franchise business as food service franchise became one of the fastest-growing service industries today. The chief finding of this study is as follows: First, a survey in locational and service quality factors affecting food service franchise shows that responders are more concerned with hygiene and visibility of the store than proximity and transportation advantages which reflects low statistical significance, thus the distance did not seem to be a big problem for the responders in the context that they mostly visit nearby food franchise. Second, the examination of the influence by the service quality factors and customer satisfaction shows significant positive relation with customer response, speed and accuracy, and accuracy factors which reveals that the responders prefer prompt response and swift judgment toward the customer's needs and expectations, professional knowledge services to the credibility factors in which little correlation with the customer satisfaction were found. Third, the examination of the influence by the service quality factors, locational factors, and re-visit reveals that customer response and specialty showed statistically significant correlation with intention of WOM (Word of Mouth) and revisit, which suggests that swift judgment and response toward the customer's needs and expectations, professional knowledge services is of great importance to both customer satisfaction and revisit. The study on the aspects of locational and service quality factors affecting franchise industry's customer satisfaction was conducted as above, an investigation in both factors' influence on the customer satisfaction was made, and based on the results of the analysis, this research seeks an optimal operation strategy of a franchise business. Food service franchise are relatively very competent to business adminstration and reaction capability to consumption changes due to the already established market, and there are stores springing up everywhere inspired by the founders who are too confident of their success in the franchise business. However, it is necessary for the franchise beginners to figure out a zone oriented, regular customer oriented business strategy than just complying with the head office manual. Owing to an increasing trend of opening medium to large sized stores and investments in the wake of converting to multiple business type Korean food franchise, there is growing need to set up new concept of store development and operational management strategy in order to overcome the excessive competition and limited sales volume of the old-fashioned small sized, small capital franchise stores. Furthermore, as most business category of food service franchise serve very similar menus, from a product differentiation point of view, it is required to map out flexible sales concept including the adoption of competitive and low-price strategy. In conclusion, as is shown in the analytical research, the customers' optimal choice fluctuate over their preferences like customer convenience and circumstances rather than insisting on specific brand, thus it will be necessary for the franchise stores to draw up aggressive strategy and planning in running food service franchise to maximize their profits.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.9 no.1
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• pp.344-357
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• 2015

With the increase in a number of access technologies and data rates, a continuous connection among different networks is demand of the future wireless networks. In the last decade, user connectivity among different access networks remained a challenging job. Therefore, in this article, we proposed a user-centric and user-perspective based network selection mechanism for fast handover management in heterogeneous wireless networks. The proposed scheme selects the most appropriate network among available networks on the basis of resources i.e. cost, data rate, and link quality. Initially, we load the Media Independent Information Service (MIIS) with the information of cost and data rate provided by different network operators. Similarly, Mobile Node (MN) is also loaded with the user preferred cost and data rate for different applications. The MN obtains the information of cost and data rate from MIIS server upon a predefined threshold, and make a decision for handover according to its current cost and data rate. Furthermore, we employ an optimal threshold mechanism for initiation of the handover execution phase to minimize false handover indications. The proposed scheme is based on a survey for network selection and its implementation in C programming language to validate its performance and accuracy. The simulation result shows that the proposed scheme performs superior then the schemes present in the current literature.

• Journal of Korea Multimedia Society
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• v.10 no.12
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• pp.1632-1644
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• 2007

Wireless Mesh Networks aim to attain large connectivity with minimum performance degradation, as network size is increase. As such, scalability is one of the main characteristics of Wireless Mesh Networks that differentiates it from other wireless networks. This characteristic creates the need for bandwidth efficiency strategies to ensure that network performance does not degrade as the size of the network increase. Several researches have been done to realize mesh networks. However, the researches conducted were mostly focused on a per TCP/IP layer basis. Also, the studies on bandwidth efficiency and bandwidth improvement are usually dealt with as separate issues. This paper aims to simultaneously study bandwidth efficiency and improvement. Aside from optimizing the bandwidth given a fixed capacity, the capacity is also increased using results of physical layer studies. In this paper, the capacity is improved by using the concept of non-overlapping channels for wireless communication. A channel allocation scheme is conceptualized to choose the transmission channel that would optimize the network performance parameters with consideration of chosen Quality of Service (QoS) parameters. Network utility maximization is used to optimize the bandwidth after channel selection. Furthermore, a routing scheme is proposed using the results of the network utilization method and the channel allocation scheme to find the optimal path that would maximize the network gain.

• IE interfaces
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• v.18 no.3
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• pp.317-326
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• 2005

Staff scheduling is an important area, both from an academic and industrial point of view. It has become increasingly important as business becomes more service oriented and cost conscious in a global environment. There has been a lot of study to develop new and efficient staff scheduling models and methods. The purpose of this paper is not to develop new theoretical results but to develop a comprehensive user-friendly staffing model that can be applied to the real-world practice. The developed staffing software, OptStaff, provides the optimal configuration of the customer support center including the selection of customer support center locations, the allocation of staffs to each selected location, and schedules of staffs, so as to minimize the total cost while maximizing the customer satisfaction level. OptStaff also has capability to do scenario analysis by varying the levels of parameters and to create a variety of graphs and reports with user-friendly interfaces.

• Journal of Distribution Science
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• v.11 no.11
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• pp.77-82
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• 2013

Purpose - This study investigated whether there are differences in advertising effects depending on the type of advertising, divided into public service announcements (PSA) and commercial advertisements, and the form of advertising model. Research Design, Data, and Methodology - By investigating the difference in advertising effects due to the type of advertising and form of advertising model, the study was expected to reveal the optimal advertisements for achieving the desired advertising effects. The subjects were Jangan University students in their first and second year, with 102 copies of the survey questionnaire received for analysis. Results - The findings were different for the celebrities, professionals, and CEOs, except for the PSA; further, they were different among celebrities, professionals and the other types of model, except CEO, in commercial advertising. Simple regression results showed that both the professionals and CEO models had a positive impact on the effect of advertising in the case of the PSA. Conclusion - These results suggested that appropriate selection of the form of advertising model is a very important factor. Conversely, it has been suggested that the celebrity model is the most effective, reflecting the trend for commercial advertisements.

• Journal of Biosystems Engineering
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• v.39 no.3
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• pp.166-173
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• 2014

Purpose: In this study, we focused on the image processing method to determine the external quality of Fuji apples by identifying surface defects such as scabs and bruises. Method: A CCD camera was used to capture filter images with 24 different wavelengths ranging between 530 nm and 1050 nm. Image subtraction and division operations were performed to distinguish the defect area from the normal areas including calyx, stem, and glaring on the apple surface image. All threshold values of the image were examined to reveal the defect area of pretreated filter images. Results: The developed operation methods were [image (720 nm) - image (900 nm)]/image (700 nm) for bruise detection and [image (740 nm) - image (900 nm)]/image (590 nm) for scab detection, which revealed 81% and 90% recognition ratios, respectively. Conclusions: Our results showed several optimal wavelengths and image processing methods to detect Fuji apple surface defects such as bruises and scabs.

• Journal of Korean Society of Rural Planning
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• v.19 no.4
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• pp.227-235
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• 2013

As policy for regional development in bottom-up style is introduced, each local government reflects opinion of regional residents and experts, and continues to strive for active use of regional capability and natural resources. As a result, there are active movements for regional development in Eup and Myeon unit or village unit inside local government. Comprehensive arrangement project in areas of Eup and Myeon is proceeded with a goal of improvement of life quality for regional residents through strengthening base function of Eup and Myeon areas and improving function of basic service by expanding facility of optimal level available to an unspecified number of the general public such as educational, cultural, welfare facility etc. in Eup and Myeon areas which are base space of rural communities. For analysis method of region for selecting areas where comprehensive arrangement project is done, this study suggested analysis of connection structure based on interaction and analysis of centrality. And empirical analysis was carried out with Buyeo province in Chungcheongnamdo.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.10 no.5
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• pp.2015-2028
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• 2016

In this paper, we propose a sum transmission rate maximization based cooperative spectrum sharing protocol with quality-of-service (QoS) support for both of the primary and secondary systems, which exploits the situation when the primary system experiences a weak channel. The secondary transmitter ST_b which provides the best performance for the primary and secondary systems is selected to forward the primary signal. Specifically, ST_b helps the primary system achieve the target rate by using a fraction of its power to forward the primary signal. As a reward, it can gain spectrum access by using the remaining power to transmit its own signal. We study the secondary user selection and optimal power allocation such that the sum transmission rate of primary and secondary systems is maximized, while the QoS of both primary and secondary systems can be guaranteed. Simulation results demonstrate the efficiency of the proposed spectrum sharing protocol and its benefit to both primary and secondary systems.

• Fire Science and Engineering
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• v.32 no.5
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• pp.22-33
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• 2018

The amount of halogen clean fire extinguishing agents has been increased by the excellent features of extinguishing, adaptability and no residue. On the other hand in situations without a hazard assessment and safety standard of agents, chemical accidents by the agents occurs frequently. This study was performed to propose the halogen clean agents' regulatory exposure limit and safety standard including the quantitative ventilation system with gas leak monitoring, hazard recognition and optimal personal protection selection through a literature review and experimental research.

• The Transactions of The Korean Institute of Electrical Engineers
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• v.62 no.1
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• pp.140-142
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• 2013

Cognitive radio (CR) has been recently proposed to dynamically access unused-spectrum. Since the spectrum availability for opportunistic access is determined by spectrum sensing, sensing control is identified as one of the most crucial issues of cognitive radio networks. Out-of-band sensing to find an available channels to sense. Sensing is also required in case of spectrum hand-off. Sensing process needs to be done very fast in order to enhance the quality of service (QoS) of the CR nodes, and transmission not to be cut for longer time. During the sensing, the PU(primary user) detection probability condition should be satisfied. We adopt a channel prediction method to find target channels. Proposed prediction method combines chaotic global method and chaotic local method for channel idle probability prediction. Global method focus on channel history information length and order number of prediction model. Local method focus on local prediction trend. Through making simulation, Proposed method can find an available channel with very high probability, total sensing time is minimized, detection probability of PU's are satisfied.