• Title/Summary/Keyword: Operator Support System

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A Study on the Effects of the Dine-out Franchise Headquarter's Management and Support Policies and Franchise Business Operator's Managerial Characteristics on the Bilateral Relationship and Franchise Store's Satisfaction (외식 프랜차이즈 가맹본부의 관리 및 지원정책과 가맹점 사업자의 경영자적 특성이 양자간 관계와 가맹점의 만족에 미치는 영향에 관한 연구)

  • Seo, SangYun;Jang, JaeNam
    • Journal of Distribution Research
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    • v.17 no.4
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    • pp.81-101
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    • 2012
  • A franchise system develops competitive products for a franchise store through the system established by the franchise head office. Therefore, it has advantages of expanding the marketing effect since the risk of failure is reduced for a founder and the franchise head office supports the overall sales, advertisement and promotional activities. Also, a franchise store has advantages of fulfilling necessary facilities and tools on advantageous terms, reducing expenses by purchasing in bulk, and getting a supply of products with stable qualities. However, aside from such advantages, franchise head offices are forcing franchise stores to make unnecessary investments in equipments and remodel the interior. Also, franchise business operators are being made to share the cost of marketing and multiple franchise stores are being approved within the same business district, and franchise business operators are suffering damages. Therefore, cases of shutting down a franchise store or not renewing the contract are frequent. From the position of a franchise head office, profits that are generated from franchise fees, interior remodeling fees and supplying facilities and materials will increase as the number of new franchise stores increases. However, franchise stores are faced with difficulties due to excessive competitions between similar types of businesses and the overlapping of business districts that come from increases in the number of stores, and they eventually end up shutting down. Therefore, in order for a franchise business operator and franchise head office to grow and develop continuously, opening new stores is important, but successfully renewing the contract by maintaining a relationship with an existing franchise business operator is desirable. In this aspect, a study that examines the elements that can affect the relationship between a franchise business operator and franchise head office is believed to be important for the development of the franchise industry and creating safe jobs for the public. With an emphasis on the relationship between a franchise head office and franchise store, this study attempted to examine the effect of characteristics of a franchise head office and franchise business operator on the bilateral relationship such as the faith and immersion, and wished to review the effects of such faith and immersion on the satisfaction of a franchise store, including an intention of renewing the contract. In particular, in the current situation of great uncertainties in the market, this study also wished to examine how uncertain market elements will affect the relationship between the characteristics of a franchise head office and franchise business operator, and the faith and immersion. The study revealed that among the characteristics of a franchise head office, the standardization management of a franchise head office hinders a franchise store's faith and immersion in a franchise head office. Also, a franchise head office's support was shown to increase a franchise store's faith and immersion. However, it was revealed that a franchise head office's regulation and incentive policies for a franchise store do not affect a franchise store's faith and immersion. Among characteristics of a franchise business operator, a franchise store's healthy financial status and entrepreneur spirits were shown to enhance the faith and immersion in a franchise head office. However, it was shown that excellent business abilities of a franchise business operator actually reduce the immersion for a franchise head office. Also, the faith and immersion in a franchise head office were shown to enhance the intention of renewing the contract by increasing the satisfaction for a franchise head office. In addition, it was originally believed that the effects of a franchise business operator's characteristics on the faith and immersion in a franchise head office will vary depending on the market uncertainty, but the effect of a franchise business operator's characteristics depending on the recognition of uncertainties was shown to be insignificant. Such findings show that instead of making a franchise store pay for equipment investments and marketing and obtaining profits by force, a franchise head office should actively support a franchise store so that a franchise store's business activities can be conducted well, which will bring profits to a franchise store and ultimately to a franchise head office. This is a more desirable direction for the development of both parties. Implications of such findings are summarized as follows. First, it was shown that a franchise head office's standardization management actually reduces a franchise store's faith and immersion. Therefore, it is believed that instead of conducting standardization managements for regulating and managing franchise stores, measures should be developed so that franchise stores can actually participate voluntarily. For this, a head office should put in efforts to develop and provide standardized manuals, and make sure that a self-review system takes root. Second, a franchise head office's incentives did not have significant effects on the faith and immersion, but the support was shown to be effective. Therefore, it can be seen that instead of taking post-measures for a franchise store, taking pre-measures of actively supporting is more effective in maintaining a franchise store. Third, among characteristics of a franchise head office, it was shown that a franchise store's healthy financial status increased the faith and immersion in a franchise head office. Therefore, when selecting a franchise business operator, instead of thoughtlessly opening up franchise stores for the profit of a head office, it is believed that reviewing a franchise business operator's financial firepower and credit status is necessary. As for academic implications, previous studies examined the relationship by focusing on the characteristics of a franchise head office and franchise store, but this study focused on the characteristics of a franchise business operator. Therefore, this study dealt with the importance of a franchise business operator's competence, and is significant because it revealed the fact that a franchise business operator's excellent commercialization ability can become an element that hinders the immersion in a franchise head office. It was originally believed that a franchise store's characteristics will have different effects on the faith and immersion depending on the market uncertainty, but it was shown that the effect of a franchise store's characteristics depending on the recognition of uncertainties was insignificant, and that is the limitation of this study.

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동적 경보계통(ADIOS)의 성능평가

  • 김정택;정철환;김장열;이현철;권기춘
    • Proceedings of the Korean Nuclear Society Conference
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    • 1998.05a
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    • pp.329-334
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    • 1998
  • 원자력발전소와 같이 복잡하고 안전성이 강조되는 경보처리 및 표시계통은 개발개념의 적합성 (설계요건의 타당성), 적용된 알고리즘의 완결성(지식기반과 소프트웨어의 확인)과 인간공학적 유용성의 평가가 상당히 중요하다. 동적 경보계통(Alarm and Diagnosis-Integrated Operator Support System : ADIOS)은 다음과 같은 실험을 통해 경보처리 알고리즘의 완결성과 인간공학적 유용성을 확인하였다.·예비기능시험(Preliminary functional test)·Petri net 을 이용한 알고리즘의 완결성 확인(Verification)·전규모 시뮬레이션 환경에서의 인간공학적 성능평가(Validation and Evaluation)

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Development of Ubiquitous Marketing System based on Context Awareness (상황 인식 기반의 유비쿼터스 마케팅 시스템 개발)

  • Choi, Dong-Oun;Song, Hang-Suk;Park, In-Chul;Kim, Soo-Yong
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.9 no.3
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    • pp.702-709
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    • 2008
  • In this paper, Developed u-Marketing system prototype based on location base service could offer because this treatise combines personalized and mobility. It is u-Marketing system takes advantage of u-LBS base skill to support marketing that is old Mobile more efficiently u-marketing call center. If it was marketing in spam way that marketing to be Mobile passes public information contents one-sidely to unspecificness many customers so far, u-Marketing system takes advantage of u-LBS base skill-marketing system is u-marketing system of location base that can take advantage of subscriber's location information through portable phone or GPS with transfer telegraph operator adulterating member's distinction of sex, age, residential district, profession and support satisfied article ordered style Target marketing.

A Study on Administrator Module Design for Virtual learning System (가상 교육 시스템의 관리자 모듈 설계에 관한 연구)

  • Moon Myung-Ryong;Kim Jeong-Su
    • Journal of Engineering Education Research
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    • v.5 no.1
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    • pp.50-58
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    • 2002
  • The most important point in electronic learning(e-learning) is to gain the learning sympathy by improving interaction among the learners, instructors and operators around instruction contents. But it is necessary for the instructor to have active assistance of an administrator as a supporter and an operator because instructors do not accept all the learner's demands. So, operator's activity is very critical in success of e-learning. In this paper, wamine the theory of constructionism to effectively reflect the characteristic of WWW, and to build up a foundation of the web-based integrated e-learning circumstance. The circumstance is composed of 3 modules of the learner, instructor and the administrator. This aims to coordinate instruction functions in order to improve the effect of learning and to intensify the interaction. This paper presents the design and implementation of an e-learning system which is focused on the administrator's module to effectively support the operator's activity. As a result of this research, the system can be used in building up a variety of e-learning in university, that is, general training course and technical training course.

Development of a Human Interface System for the IMS, - Application of the Teleoperation System - (IMS를 위한 Human Interface 시스템 개발 - 원격제어 시스템의 활용 -)

  • 차인혁;한창수;이병주
    • Journal of the Korean Society for Precision Engineering
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    • v.15 no.8
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    • pp.156-164
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    • 1998
  • IMS is a more advanced manufacturing system than FMS. However, IMS do not have sufficient performance for the work in the various and uncertain environment, because of the difficulty of the work and occurrence of the unexpected condition. If IMS is hard to work properly, teleoperation system can support it by using the human's consideration and judgment. The master mechanism is a basic component of the teleoperation system and the development of the useful one is important for efficiency of the work. A master mechanism of exoskeleton type can increase the work efficiency, mobility and harmony between a working robot and an operator. This paper describes an arm-harness of exoskeleton type, which is able to drive a robot according to judgment. This device is applied to a robot system for evaluating the system performance through the experiment.

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A sensitivity analysis about reactive power according to the interconnection distance of wave-offshore hybrid generation system (복합발전 계통연계 시 보상장치 필요성 분석을 위한 거리에 따른 무효전력 민감성 분석)

  • Jung, Seungmin;Yoo, Yeuntae;Song, Sungyoon;Jang, Gilsoo
    • Proceedings of the KIEE Conference
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    • 2015.07a
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    • pp.251-252
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    • 2015
  • The designed hybrid generation system (HGS) not only consider the voltage condition of grid connection point but also do reactive power support according to the transmission system operator's directions. The PCS operation plan in HGS should be supported by precise transferred quantity expectation about reactive power because the system has large physical areas and also be interconnected with grid through long transmission system. Therefore, the realistic measuring process about transferred reactive power quantity by utilizing HGS is required to consider additional compensation plan. In this paper, an reactive power transferred capability of HGS with expected parameter is analyzed, and imposed to the simulation process that is performed on EMTDC environment. Basically, grid information and system characteristics were utilized with Jeju island in Korea, and the performance analysis is carried out based on the composed layout in ongoing project.

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An Enhanced Shopfloor Oriented Programming (AESOP) System using Interactive Graphics for the Turning Machine (대화형의 그래픽을 이용한 선삭용 고기능 작업장 프로그래밍 시스템)

  • 강성균;이지석;최종률
    • Proceedings of the Korean Society of Precision Engineering Conference
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    • 1994.10a
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    • pp.707-712
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    • 1994
  • An Enhanced Shopfloor Oriented Programming(AESOP) system is developed as a programming utillity of the CNC turning machine. The developed system is specially designed to give a beginner the convenience for CNC part programming with graphical interaction between a machine operator and the AESOP system. The combination of process-oriented cycles and various contour programming as well as an immediate tool path verification support the easiness and swiftness of a part program generation in the shopfloor. Since the AESOP system has been designed to operate on the basis of MS-Windows in the PC-embedded CNC system, it is also useful for the training of the part programming by utilizing provailing personal computers in the educational department.

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Applications of online simulation supporting PWR operations

  • Wang, Chunbing;Duan, Qizhi;Zhang, Chao;Fan, Yipeng
    • Nuclear Engineering and Technology
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    • v.53 no.3
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    • pp.842-850
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    • 2021
  • Real Time Simulation (RTS) has long been used in the nuclear power industry for operator training and engineering purposes. And, Online Simulation (OLS) is based on RTS and with connection to the plant information system to acquire the measurement data in real time for calibrating the simulation models and following plant operation, for the purposes of analyzing plant events and providing indicative signs of malfunctioning. An OLS system has been developed to support PWR operations for CPR1000 plants. The OLS system provides graphical user interface (GUI) for operators to monitor critical plant operations for preventing faulty operation or analyzing plant events. Functionalities of the OLS system are depicted through the maneuvering of the GUI for various OLS functional modules in the system.

Decentralized Vehicle-to-Grid Design for Frequency Regulation within Price-based Operation

  • Kim, Seung Wan;Jin, Young Gyu;Song, Yong Hyun;Yoon, Yong Tae
    • Journal of Electrical Engineering and Technology
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    • v.10 no.3
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    • pp.1335-1341
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    • 2015
  • The utilization of electric vehicles has been suggested to support the frequency regulation of power system. Assuming that an intermediate aggregator exists, this study suggests a decentralized vehicle-to-grid operation scheme in which each vehicle-to-grid aggregator can behave independently of the power system operator. To implement this type of decentralized operation, this study adopts a price-based operation that has been proposed by many researches as an alternative operation scheme for the power system. In this environment, each vehicle-to-grid aggregator can determine its participation in vehicle-to-grid service in consideration of its residual energy of aggregated system and real-time market price. Consequently, the main purpose of this study is to verify whether or not the vehicle-to-grid power can effectively support the current frequency regulation function within the price-based operation scheme. Specifically, a frequency regulation method is proposed based on the real-time price signal, and a feedback controller for battery management is designed for decentralized vehicle-to-grid operation.

A Study on Methodology for Automated Contingency and Remedial Action Analysis based on Practical Approach: Development of Automated Scheduled Outage Analysis Tool (실용적 접근 기반의 전력계통 해석 프로그램 상정고장, 해소방안 자동화 기법: 휴전검토 자동화 툴 개발)

  • Song, Jiyoung;Ko, Baekkyung;Shin, Jeonghoon;Han, Sangwook;Nam, Suchul;Lee, Jaegul;Kim, Taekyun
    • The Transactions of The Korean Institute of Electrical Engineers
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    • v.63 no.9
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    • pp.1171-1179
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    • 2014
  • ISO(Independent System Operator) or TSO(Transmission System Operator) use power system analysis program to simulate contingency analysis and remedial actions to operate power system stably. Generally, power system analysis program provides automated analysis functions(or modules) to deal with wide area power system. However, because of missed contingency cases, automated contingency analysis has no practical use or has limitation. And in case of remedial action, it doesn't support automated function or takes a lot of times to study, because of simulation in manual for each cases. This paper suggests that new relation with buses and transmission line properties of power system DB used for power system analysis program to simulate automated contingency including all contingency cases needed in the field without missed cases. And it proposes automated remedial action scheme based on practical approach analysis to alleviate overloading or voltage problems. Finally it deals with automated contingency/remedial action analysis(automated scheduled outage) program which is developed by KEPCO and its performance and proposed schemes are proven by case study for real Korean power system data.