• 한국멀티미디어학회논문지
• /
• 제15권7호
• /
• pp.941-950
• /
• 2012

본 연구에서는 PC상에서 인체 3차원 데이터에 상하의 의류를 중첩 착의하는 가상 착의 시스템을 소개한다. 이를 위하여, 레이저 스캔 방식으로 얻은 인체 3차원 데이터와 의류 앞뒷면의 모습을 촬영하여 얻은 의류 디지털 데이터를 이용한다. 2차원의 앞뒷면 의류 디지털 데이터에는 의류 소재 내 질점 간의 장력이 반영되었고, 인체 데이터에의 착의 과정에는 마찰력과 중력을 적용해 주었다. 하의 착용 시에는 마찰력과 중력에 추가적으로 혁대 개념을 도입하여 흘러내리는 의류를 고정하였고, 하의를 착의한 인체데이터위에 상의를 착의하는 중첩 착의 방법을 제시하였다. 본 시스템이 지닌 장점은 복잡한 패턴을 이용하여 착의하는 다른 연구와 달리, 의류의 앞뒷면만을 이용하여 착의하면서도 현실감은 뒤지지 않는다는 것에 있다. 현재 의류전자상거래 시 의류의 앞뒷면만을 전시하여 판매하는 방법과 유사한 방식으로 온라인 판매가 이루어지나, 착의 모습을 제공할 수 없는 기존 방식과 달리 3차원의 착의 모습까지 제공하게 되어, 의류 판매의 방식을 바꾸게 할 것으로 기대한다.

• 유통과학연구
• /
• 제12권10호
• /
• pp.67-74
• /
• 2014

Purpose - This study analyzed how image affects customer trust and satisfaction in the online shopping mall market, which is becoming more competitive; future implications for customer management in online shopping malls were presented. Consumers visit and prefer a few shopping mall sites instead of many sites. Consumers do not visit sites that cannot provide trust and satisfaction. Therefore, establishing trust and satisfaction with differentiated image is essential for survival and growth. Specifically analyzing company image, shop image, and brand image, I studied how symbolic image, functional image, and empirical image affect satisfaction mediated by trust in the online shopping malls of hypermarket retailers. Research design, data, and methodology - To investigate the relationship between image and satisfaction of big box retailers' shopping malls in the online market, the study is based on analyzed data from questionnaires involving advanced research. From May 1st to 20th in the year 2014, a questionnaire survey targeting university students using big box retailers' shopping malls in Seoul was conducted. A total of 282 questionnaires were conducted, and 276 questionnaires were used for empirical analysis, excluding invalid data. Using the SPSS 21.0 statistics package, factor analysis and regression analysis were implemented, and effects of image on trust and satisfaction were presented. Results - First, symbolic image can affect satisfaction with only trust. Among 3 image factors, symbolic image exerts the most influence on trust; trust is important in coupling the medium to satisfaction. Second, functional image and empirical image affect satisfaction directly and indirectly with trust. Conclusions - As I classified the image of hyper market retailers' online shopping malls into symbolic, functional, and empirical image, I analyzed the effects of image on trust and satisfaction empirically. The results of the study and strategic implications are as follows. First, symbolic image can affect satisfaction with only trust. Among 3 image factors, symbolic image exerts the most influence on trust; trust is important in coupling the medium to satisfaction. The establishment of a distinctive symbolic image, such as the online shopping mall's loyalty, level of awareness, and special service, is needed. With the establishment of symbolic image, trust and satisfaction could be improved. Second, functional image and empirical image affect satisfaction directly and indirectly with trust. Especially, as functional image affects trust more than empirical image, setting and implementing a strategy for empirical image based on the right price, service, and convenience could raise trust and satisfaction. Empirical image affects trust and satisfaction substantially. Even though empirical image's influence on trust is lower than that of other three image factors, empirical image's influence on satisfaction is higher than symbolic image. Therefore, it requires a strategy for providing joyful use, and information research functions and distinctive use experience are important to improve satisfaction. This study analyzed image characteristics of hyper-market retailers' online shopping malls in the fast-growing online market; future strategic implications were presented.

• 한국콘텐츠학회논문지
• /
• 제16권5호
• /
• pp.428-439
• /
• 2016

최근 온라인 상거래에서는 오프라인 상에서 어느 정도 이름이 알려진 쇼핑몰이 온라인 채널까지 동시에 운영하는 것이 보편화되어 있다. 이와 같은 멀티채널 상거래 상황에서 사용자의 온라인 상거래 지속사용의도를 분석하기 위해서는 오프라인 채널에서 발생된 신뢰가 온라인 구매행동에 미치는 영향을 분석할 필요가 있으며, 또한 온라인 채널에 대한 불확실성이 고려된 연구가 필요하다. 한편, 개인들이 가지고 있는 부정 감정은 멀티채널 상황 하에서 사용자 행위에 다양한 조절효과를 미치는 것으로 파악되지만, 이러한 개인의 부정감정이 충분히 반영된 연구가 부족한 상황이다. 본 연구에서는 멀티채널상황에서 오프라인 신뢰, 불확실성, 전환비용, 그리고 개인의 부정감정이 사용자 온라인 상거래 지속사용의도에 미치는 영향을 실증적으로 분석하였다. 406부의 설문지를 분석한 결과 만족과 전환비용, 그리고 개인의 부정감정이 온라인 쇼핑몰에서의 구매경험자들의 지속구매의도에 매우 유의한 영향을 미치는 요인으로 입증되었다.

• 한국정밀공학회지
• /
• 제30권5호
• /
• pp.480-485
• /
• 2013

Enhancing energy efficiency of machine tools causes substantial impacts on the manufacturing industries, to cope with the competitive introduction of the total energy management strategies. Real-time energy monitoring is essential to identify energy consumption patterns of the machine tools and correlate them with the energy management strategy. Integrated analysis of machine tool's operation status and the corresponding energy usage is most important to accurately evaluate the energy efficiency under the various machining process environments. This paper proposes a system architecture to realize the online energy monitoring system and the embedded energy monitoring approach interconnected with the CNC kernel. The shop-floor operation management system is presented to integrate the proposed online energy monitoring approach.

• 유통과학연구
• /
• 제17권8호
• /
• pp.99-106
• /
• 2019

Purpose - Marketing has shifted towards communicating tailored messages and brand contents to consumers with the rise of the Internet and smartphones. These technologies and the brand contents provide the e-tailers with opportunities for brand loyalty and online shopping via SNS, especially Facebook. Thus, this study attempts to scrutinize the effects of the characteristics of brand contents on consumers' engagements. As well, Facebook allows global communication, and yet, Eastern and Western people still live under different cultures. Therefore, this study attempts to compare Germans and Koreans on Facebook. Research design, data, and methodology - 225 survey data were collected from Germany and Korea. The effects of Vividness, Entertainment, Credibility, and Relevance on Engagement in brand contents and the moderating effect of nationality were examined with the hierarchical multiple regression analysis. Results - Vividness and Entertainment are the most important characteristics to engage consumers in the brand contents regardless of nationality. However, Relevance is more important to Germans while Entertaining and Vividness are to Koreans. Conclusions - To engage young Facebook users and let them shop online, entertaining and vivid brand contents will be effective. Tailored brand contents are essential for users from different cultures on Facebook.

• 한국멀티미디어학회논문지
• /
• 제13권3호
• /
• pp.467-474
• /
• 2010

인터넷을 이용하는 패션/코디 쇼핑몰은 그 시장이 매년 큰 폭으로 증가하고 있다. 온라인 패션 쇼핑몰들은 매출을 증가시키기 위하여 신상품을 눈에 잘 띄는 곳에 배치하거나, 모델을 도입하여 상품을 돋보이게 표시하는 등 많은 노력을 기울이고 있다. 그러나, 온라인 패션 쇼핑몰에서 판매하는 다양한 상품들에 대하여 상의와 하의의 어울리는 정도를 자동으로 계산하여 표기할 수 있다면, 오프라인에서의 점원에 의한 추천을 대신하여 사용자들의 연계 구매가 한층 편리할 것으로 기대된다. 본 연구에서는 여성복의 패션 코디네이션 쇼핑몰 구축 시, 내용 기반 필터링 방식(Content-based filtering)의 기계학습을 이용하여 상의와 하의의 어울리는 정도를 자동 계산하여 추천해주는 시스템을 설계하고 구현하였다.

• 디지털콘텐츠학회 논문지
• /
• 제18권5호
• /
• pp.821-829
• /
• 2017

인터넷의 발달과 모바일 기기의 생활화로 인하여 쇼핑 시장에 큰 변화가 일어났다. 소비자들은 직접 방문해야하는 오프라인 쇼핑보다 직접 방문할 필요 없이도 옷을 구매할 수 있는 온라인 쇼핑에 더욱 편리함을 느껴 온라인 쇼핑을 더 많이 이용하게 되었다. 온라인으로 하는 쇼핑은 편리하고 쉽게 구매할 수 있다는 장점이 있지만 자신에게 어울리는 옷인지 판단하기 힘들고 옷을 잘못 살 수가 있다는 단점이 있다. 본 논문에서는 사용자의 전신사진을 이용하거나 신체 사이즈에 맞는 모델을 제공하여, 그 모델에 옷을 입어볼 수게 하는 앱을 제안한다. 제안하는 앱은 사용자가 가상으로 자신의 몸에 옷을 코디하는 것을 볼 수 있게 함으로써, 스마트한 구매를 유도할 수 있다.

• Journal of Information Technology Applications and Management
• /
• 제28권4호
• /
• pp.59-78
• /
• 2021

Mobile Grocery Shopping (MGS) has become the New Normal as the COVID-19 pandemic has changed the way consumers shop. Drawing on the framework of Customer Journey Map (CJM), this study explores consumers' MGS by identifying specific stages of Customer Journey and comparing consumers' satisfaction between PC-based online and mobile shopping experiences at each stage throughout the journey. This study collected 562 responses from subjects who have mobile and PC-based grocery shopping experiences at the major domestic e-Commerce platforms. Independent t-test analysis showed that differences in satisfaction between mobile and online shopping experiences exist in 5 main stages and 16 sub-stages of CJM. The results of service and technological innovation mentioned in the actual industry report were seen as empirical results leading to continued use of MGS as well as customer satisfaction. The findings of this study contribute to the research stream on Customer Journey by adopting the structure of CJM and analyzing specific stages of the journey in the context of MGS. Managerial implications for mobile-based business practitioners are also discussed.

• International Journal of Internet, Broadcasting and Communication
• /
• 제13권1호
• /
• pp.26-36
• /
• 2021

The Internet was created as a decentralized and autonomous system of interconnected computer networks used for data exchange across mutually trusted participants. The element technologies on the Internet, such as inter-domain and intra-domain routing and DNS, operated in a distributed manner. With the development of the Web, the Web has become indispensable in daily life. The existing web applications allow us to form online communities, generate private information, access big data, shop online, pay bills, post photos or videos, and even order groceries. This is what has led to centralization of the Web. This centralization is now controlled by the giant social media platforms that provide it as a service, but the original Internet was not like this. These giant companies realized that the decentralized network's huge value involves gathering, organizing, and monetizing information through centralized web applications. The centralized Web applications have heralded some major issues, which will likely worsen shortly. This study focuses on these problems and investigates blockchain's potentials for decentralized web architecture capable of improving conventional web services' critical features, including autonomous, robust, and secure decentralized processing and traceable trustworthiness in tamper-proof transactions. Finally, we review the decentralized web architecture that circumvents the main Internet gatekeepers and controls our data back from the giant social media companies.

• 마케팅과학연구
• /
• 제19권4호
• /
• pp.57-63
• /
• 2009

随着电子商务指数式增长(电子商务), 营销人员正试图获得通过强调服务质量和服务方面的相互作用而导致客户满意度或行为后果的竞争优势. 特别是对于服装, 服务质量是鼓励客户电子忠诚的关键因素之一, 并增加电子商务中服装零售的成功. 因此, 本研究探讨电子服务质量(电子SERVQUAL)的因素和根据Parasuraman等人(2005)的研究框架对网上服装购物的电子忠诚度的独特影响. 这项研究的具体目标是确定的基本层面的E - SERVQUAL, 分析有关在网上服装购物中电子SERVQUAL对点在忠诚度的影响的结构模型. 对于服务质量, 在网上购物方面的理论框架, 我们比较分析了有关传统和电子服务质量的因素的文献并确定了核心的两个方面和恢复服务. 这项研究的假设是电子SERVQUAL对电子忠诚度的影响. 客户满意度对电子服装网上购物服务的忠诚度有积极影响和客户满意度在电子SERVQUAL对服装网上购物电子忠诚度影响中的中介作用. 根据文献我们制成了一份自填式的问卷. 我们在美国从居住在大城市的有在网上购买服装产品的在线消费者中获得了252份有用的问卷. 通过因子分析(例如, 探索, 验证)评估了有效性和可靠性, 结构方程模型, 包括测量和结构模型, 通过线性结构8.8程序评估了包括测量和结构模型的结构方程模型. 结果显示, 网上购物网站的电子SERVQUAL的五个因素: 赔偿, 执行, 效率, 系统可用性和反应能力. 这支持在网上服装购物方面Parasuraman(2005)的E-S-QUAL包括两个方面的核心服务(如满足, 效率, 系统可用性)和恢复相关的服务(例如, 补偿, 回应). 在结构方程模型中, 有5个电子SERVQUAL因素的外生潜变量, 两个内生潜变量(例如客户满意度, 电子忠诚度). 对于测量模型, 各代表概念的因子载荷有显著的统计学意义, 比 0.60大, 内部一致性信从 0.85 至 0.8 8 不等. 在估计电子SERVEQUAL因素的结构模型, 系统的可用性对电子忠诚的直接和积极的作用, 而效率对网上服装购物的电子忠诚度有负面影响. 然而, 满足不是解释网上服装购物的电子SERVQUAL结果的重要指标. 这一发现意味着, 可被理解为系统提供服务的质量可能会增加对服装网上购物的客户满意度. 然而, 电子忠诚取决于服务质量没有被支持, 因为在网上服装购买中, 通过价值或满意度的中介作用, 服务质量对电子忠诚度(例如再购买意图)有间接影响. 此外, 获得赔偿和回应被发现对客户满意度有显著影响, 会影响网上服装购买的电子忠诚度. 因此, 获得赔偿和回应对电子忠诚度有显著的间接影响. 这表明, 恢复特定的服务因素在客户满意度最大化方面的重要作用, 以及维护客户对网上服装购物网站的忠诚度方面的重要作用. 研究结果在管理和研究方面都有启示. 时装营销者可以在建立与客户的长期关系的基础上, 不断测量顾客感知与恢复服务有关的服务质量等问题, 例如对问题和返回的迅速反应, 客户购买之后的问题赔偿. 为了保持电子忠诚, 在消费者购买服装中恢复服务对消费者第一次选择网站起到重要作用. 由于网上购物的消费者可以在任何地方购物, 提高竞争优势的营销策略是为消费者提供更好的服务质量, 最大限度地满意, 并把创造客户网上服装购买的电子忠诚度. 从研究的角度来看, 解释这些结果时, 本研究的一些局限需要被考虑. 对于未来的研究, 调查结果为这一重要主题理论和实证方面的进一步的研究提供了依据. 根据研究结果, 更全面的模型预测电子SERVQUAL的结果可以被开发和测试. 对全球时装市场, 这项研究可以扩展使用多国样本的跨文化的方法来研究服装的电子服务质量.