• 지식경영연구
• /
• 제18권3호
• /
• pp.37-62
• /
• 2017

Most of the managers know that knowledge sharing has to be precede to create knowledge which has competitive advantage of organizations. Until now the study on knowledge management placed emphasis on knowledge creation and knowledge sharing but there is few study on knowledge hiding. This study investigates the factors implicate on knowledge hiding intention and knowledge transfer intention of front-line workers and office workers and the implication on job performance of knowledge hiding intention and knowledge transfer intention. We collected sample data from 100 front-line workers and 250 office workers and verified hypotheses using Multiple Linear Regression. The result described that factors affect active and passive knowledge hiding intentions and factors affect knowledge hiding intentions of front-line workers and office workers are different.

• 국제학술발표논문집
• /
• The 5th International Conference on Construction Engineering and Project Management
• /
• pp.628-633
• /
• 2013

Knowledge-based Service Industry is an industry that creates added value through the production, processing, and use of knowledge. Comparing to other service industries, it is innovation-oriented business endeavors having the characteristics that exert the great influences on other fields. Meanwhile, however, research efforts thereof are yet insignificant. In this study, we analyzed the innovation performance of architectural design office which creates knowledge services, having raised the necessity of innovation of the design office. The innovation performance were classified according to the extent of efficiency of the architectural design office making use of DEA-Tier analysis, and, for those architectural design offices that showed significant differences in efficiency, we presented the case studies of the firms that were substantial benchmarking targets from short, medium, and long-term perspectives.

• 한국전자거래학회지
• /
• 제13권2호
• /
• pp.83-100
• /
• 2008

현대 사회에서의 성공적인 기업 경영을 위한 가장 중요한 변수로 정보기술 및 지식의 전략적 활용을 들 수 있다. 직종과 분야를 불문하고 정보기술의 발달과 지식의 확산으로 빠르게 변화하고 있는 기업 사회는 그 조직 구성원들에게도 끊임없는 전문성 개발을 요구하고 있는데, 비서직 종사자들에게도 시급한 당면 과제가 아닐 수 없다. 본 연구에서는 최근 DACUM법에 기초하여 수행된 비서직 전문성 개발을 위한 직무분석 연구결과를 토대로 비서직 종사자를 위한 데이터베이스를 설계하고 구현하는 데 그 목적을 두었다. 비서직 전문성에 대한 직무분석 결과인 기대상태는 기업측이 사무관리에 요구하는 10개의 과업과 세부작업을 포함하며, 이로부터 23개의 개체를 추출한 후 이를 활용하여 사무지식관리를 포함하는 5개 종합서비스 영역을 설계하고 프로토타입을 구현하였다. 간단한 사용자 인터페이스를 통해 비서직무를 보다 효율적으로 수행할 수 있도록 지원하는 사무 데이터베이스는 비서직 종사자들의 생산성 제고뿐만 아니라 전문성 향상에도 기여할 수 있을 것이다.

• 한국치위생학회지
• /
• 제10권5호
• /
• pp.935-945
• /
• 2010

Objectives : The purpose of this study was to examine the knowledge of dental hygienists on infection control in dental office and their attitude toward that in a bid to provide some information on ways of enhancing the level of infection control in dental office. Methods : The subjects in this study were 220 dental hygienists who worked in dental hospitals and clinics in Busan and South Gyeongsang Province. A survey was conducted from May 17 to June 17, 2010, and the answer sheets from 183 respondents were analyzed with a SPSS WIN 12.0 program. Statistical data on frequency, percentage and mean were obtained, and t-test, Pearson correlation coefficient and one-way ANOVA were utilized. Results : They got a mean of $4.59{\pm}.68$ in six categories of infection control knowledge. They had the best knowledge on dental waste disposal, followed by hand washing, post-sterilization management, instrument disinfection and sterilization, surface management of dental equipment and wearing personal protective equipment. They got a mean of $3.99{\pm}.54$ in attitude, and they scored lowest in practice of surface management of dental equipment. Overall, they scored higher in every aspect of knowledge than in attitude(t=11.410, p=.0.000). There was the greatest gap between their knowledge and practice in surface management of dental equipment (t=13.885, p=0.000), and there was the smallest gap between their knowledge and practice in hand washing(t=5.460, p=0.000). And a positive correlation was found between knowledge and attitude, as better knowledge of infection control led to better attitude toward that(p<.001). Finally, concerning infection control knowledge and attitude by general characteristics, the presence or absence of infection control guidelines made differences to infection control knowledge, and infection control attitude was statistically significantly different according to infection control education experiences(t=6.501, p=.012) and the presence or absence of infection control guidelines(t=22.836, p=.000). Conclusions : In order to bolster infection control in dental office, the related system should be improved to legally require dental personnels to implement infection control. Every dental office must be furnished with infection control guidelines, and sustained education should be provided for dental hygienists to carry out infection control.

• 지식경영연구
• /
• 제18권2호
• /
• pp.65-83
• /
• 2017

Word-of-mouth (WOM), the communication between consumers offline, has transformed to include electronic word-of-mouth(eWOM), which has grown in its influence due to the advancements in communication technology. Despite the fact that many researchers have studied the impact of WOM and eWOM on the performance of movies in the movie industry, there still exists much controversy. Therefore, this study investigates the relationship of eWOM's volume and valence with the box office revenue for 2 years in Korean movies industry. The results show that the volume of eWOM, which is expected to related to awareness diffusion, is more important than the valence in the early stage of movie release. And in the later stage, the valence of eWOM which is expected to related to persuasion effect influences the box office revenue. In addition, the relationship of the volume and valence on box office revenue in both early and later stage can be increased through the interaction with the star power which raises the familiarity or the movie genre which causes the high arousal.

• 경영과정보연구
• /
• 제37권4호
• /
• pp.141-156
• /
• 2018

PMO(Project Management Office)는 IT 프로젝트의 성공적인 운영을 위한 보편적 접근방법으로 여겨지고 있다. PMO에 관한 선행연구는 PMO의 규범적 역할과 기능을 규명하는 데 집중하는 경향이 있다. 반면 실제 현장에서는 PMO가 발주기업과 전문PMO로 구성되는 조직간 협력체로서 운영되고 있기 때문에 적절한 협력체 (PMO 수행체계)의 수립은 프로젝트 성과에 의미있는 영향을 미칠 것으로 보인다. 본 연구에서는 발주기업과 외부 전문PMO의 역량이 PMO 수행체계의 수립을 통해 프로젝트 성과에 어떠한 영향을 미치는지 살펴보았다. 더불어, 발주자와 전문PMO 간의 지식 상호보완 정도에 따라 각각의 역량이 수행체계에 미치는 영향에 변화가 있는지도 살펴보았다. 연구결과, 발주기업과 외부 전문PMO의 역량이 PMO수행체계의 수립에 긍정적인 영향을 미치며 추진조직과 역할 및 책임에 대한 명확한 정의와 표준화된 프로세스의 확립 등이 IT 프로젝트의 성과에 중요한 요인임이 밝혀졌다. 또한, 발주기업과 전문PMO가 공통지식 기반을 갖고 지식 상호보완성을 확보했을 때 PMO가 더욱 효과적으로 기능을 발휘하는 것으로 밝혀졌다. 종합하면, IT 프로젝트의 성공을 위해서는 PMO 수행체계수립에서 거버넌스 관점의 접근이 중요하며 발주기업과 외부 전문 PMO 간의 지식 상호보완성의 확보가 도움이 되는 것으로 볼 수 있다.

• 지능정보연구
• /
• 제17권3호
• /
• pp.131-146
• /
• 2011

오늘의 글로벌 네트워크 비즈니스 환경에서 비서직 종사자들에게 신속 정확한 정보수집 능력과 올바른 판단력은 그 어느 때보다 필요한 역량으로 중시되고 있다. 비서직 업무 수행에 필요한 대부분의 지식은 체험지 혹은 경험지이기 때문에 비서가 주어진 문제를 해결하기 위해서 과거의 비슷한 사례를 참고하는 방법은 매우 타당한 것이며, 경험이나 선례를 적용함으로서 실패할 요인을 줄이고 문제 해결의 질을 높이는 동시에 시간을 단축시킬 수 있다. 본 연구에서는 비서 업무 수행 시 특정 문제 해결에 필요한 정보를 사례기반 추론에 근거하여 현재 문제와 가장 유사한 과거의 사례를 추천하는 시스템(COKRS : Case-based reasoning Office Knowledge Recommender System, 이하 COKRS)을 설계하고 프로토타입을 구축함을 목적으로 한다. 본 연구 결과인 COKRS는 비서직에서 뿐만 아니라 일반 사무영역에서의 지식관리 목적으로도 확대 이용 될 수 있을 것이다.

• International Journal of Knowledge Content Development & Technology
• /
• 제11권2호
• /
• pp.37-54
• /
• 2021

The study determined the access, skills and constraints towards the usage of ICT among barangay officials. A complete enumeration technique was used due to the small size of the population. A total of 121 barangay secretaries and barangay treasurers comprised the study respondents. The findings revealed that most of barangay officials have access to personal computer at home and in the office using their own mobile data and office internet connectivity. With the support from the Local Government Unit (LGU), it was found that most of the respondents are advance and proficient in computer usage. As constraints to ICT usage, the study respondents still experienced slow internet bandwidth that makes connection and communication weak along with the low income status. Consequently, it was found that there were no significant differences in terms of skills and constraints among barangay secretaries and barangay treasurers towards using ICT. It can be concluded that study respondents prefer to use office computer to access the information they need due to the convenience and availability of resources. The study respondents were competent enough to handle their job well but listed slow internet and low financial resources may hamper their ICT usage. Research implications were also offered.

• 국제학술발표논문집
• /
• The 3th International Conference on Construction Engineering and Project Management
• /
• pp.685-691
• /
• 2009

Recently, public office building projects are being recognized by many construction engineers and researchers, as the critical projects in the construction industry. The project budgets have sometimes exceeded due to the lack of core knowledge, experiences, skills and experts concerned in cost planning and estimating in the pre-construction stage. It has been highlighted that planning and estimating effectively the cost of public office building projects as critical in the design stage. Within this context, some cost data books and systems, such as RSMeans cost data systems and Spon's price book, have been systematically developed and used by many construction cost managers and organizations in order to effectively estimate and use their project budgets. As a result of this research, a cost estimating model for finishes has been developed, considering the cost data used in public office building projects.

• 지식경영연구
• /
• 제16권2호
• /
• pp.213-226
• /
• 2015

This study investigates the effects of the volume and valence of the movie reviews on the weekly box-office revenues. Existing literature shows that only the volume of movie reviews influences the box office results, but not valence. However, it has limitations in that it includes only the positivity or negativity ratio of the reviews, not the strength of the valence. In order to overcome such limitations, this study includes the degree of valence. This study used approximately 1.3 million reviews about 300 movies as the sample which was collected from a movie review site in an online portal, that is, movie.naver.com. SPSS was used to test the proposed model. The results of this study show different findings compared to those of the previous studies. First, the volume of movie reviews has been a consistent predictor of the box office success throughout the study periods. Second, the ratio of positive reviews has no impact on the first week's results, but shows significant effects on the box office results during the second week. Third, regarding the degree of positivity or negativity in reviews, the degree of positivity has a significant impact on the box office results only during the first week, while the degree of negativity does not have any significant effects on the results. However, from the second week, the situation is reversed; that is, only the degree of negativity has a significant impact on the box office results, but not the positivity.