• Title/Summary/Keyword: Non-face-to-face service

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non-face-to-face after rehabilitation care service without time and space constraints (시간과 공간에 제약받지 않는 비대면 After 재활 케어 서비스)

  • Kim, Yeong-Jin;Koo, Bon-Il;Nam, Do-Hyeon;Ahn, Seong-Soo;Lee, Seong-Jin;Shin, Dae-Hoon;Yoon, Jin-Hyun;Kim, Byeong-Wan;Lee, Byeong-Kwon
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2021.07a
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    • pp.285-287
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    • 2021
  • 현재 코로나19로 인한 비대면 상황이 지속되고 있고, 재활 환자들은 병원 치료 후 올바른 방향의 재활활동과 케어를 받고자 하는 욕구를 충족하고 싶어 한다. 이에 본 논문은, 어플리케이션의 활용과 영상 장치를 통해 사용자의 재활 케어에 도움을 주는 서비스, 시스템 구축해봄으로써 앞에서 제기된 환자들의 니즈를 해결하고자 한다. 구현은 HTML5, CSS3, Javascript를 사용하여 이용자 간의 상호작용이 가능한 멀티서비스를 제공하며, 이로써 누구나 쉽게 저비용으로 해당 서비스를 접근과 이용이 가능하도록 도움을 줄 수 있다.

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A Study on Kiosk Satisfaction Level Improvement: Focusing on Kano, Timko, and PCSI Methodology (키오스크 소비자의 만족수준 연구: Kano, Timko, PCSI 방법론을 중심으로)

  • Choi, Jaehoon;Kim, Pansoo
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.17 no.4
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    • pp.193-204
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    • 2022
  • This study analyzed the degree of influence of measurement and improvement of customer satisfaction level targeting kiosk users. In modern times, due to the development of technology and the improvement of the online environment, the probability that simple labor tasks will disappear after 10 years is close to 90%. Even in domestic research, it is predicted that 'simple labor jobs' will disappear due to the influence of advanced technology with a probability of about 36%. there is. In particular, as the demand for non-face-to-face services increases due to the Corona 19 virus, which is recently spreading globally, the trend of introducing kiosks has accelerated, and the global market will grow to 83.5 billion won in 2021, showing an average annual growth rate of 8.9%. there is. However, due to the unmanned nature of these kiosks, some consumers still have difficulties in using them, and consumers who are not familiar with the use of these technologies have a negative attitude towards service co-producers due to rejection of non-face-to-face services and anxiety about service errors. Lack of understanding leads to role conflicts between sales clerks and consumers, or inequality is being created in terms of service provision and generations accustomed to using technology. In addition, since kiosk is a representative technology-based self-service industry, if the user feels uncomfortable or requires additional labor, the overall service value decreases and the growth of the kiosk industry itself can be suppressed. It is important. Therefore, interviews were conducted on the main points of direct use with actual users centered on display color scheme, text size, device design, device size, internal UI (interface), amount of information, recognition sensor (barcode, NFC, etc.), Display brightness, self-event, and reaction speed items were extracted. Afterwards, using the questionnaire, the Kano model quality attribute classification of each expected evaluation item was carried out, and Timko's customer satisfaction coefficient, which can be calculated with accurate numerical values The PCSI Index analysis was additionally performed to determine the improvement priorities by finally classifying the improvement impact of the kiosk expected evaluation items through research. As a result, the impact of improvement appears in the order of internal UI (interface), text size, recognition sensor (barcode, NFC, etc.), reaction speed, self-event, display brightness, amount of information, device size, device design, and display color scheme. Through this, we intend to contribute to a comprehensive comparison of kiosk-based research in each field and to set the direction for improvement in the venture industry.

A Study on Changes and Challenges in Operation of Urban Regeneration Project in Gangwon-do Due to COVID-19 (코로나19 사태에 따른 강원도 도시재생사업 운영 변화와 과제)

  • Ham, Kwang-Min
    • Journal of Environmental Science International
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    • v.30 no.2
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    • pp.153-159
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    • 2021
  • This study aims to suggest the direction of urban regeneration policies of Gangwon-do in accordance with COVID-19 outbreak, and the results are as follows. First, it is inevitable to urgently execute the project from the perspective of cities and counties in Gangwon-do, where the promotion of urban regeneration projects has been delayed due to COVID-19 incident. As a result, it is highly likely to cause the employees overloaded and have negative effect on achieving the goals of urban regeneration, so, it is necessary to provide support measures at the government and provincial level, such as the actual execution index and the adjusting time of start and completion of particular business. Second, as the uncertainty of COVID-19 continues, it needs to strengthen the operation and monitoring of urban regeneration support centers in Gangwon-do and examine the changes in business operation plans in advance. In particular, the decrease in visitors to traditional markets and restaurants is expected to have a direct effect on small business owners engaged in the service industry. Therefore, it is necessary to actively consider the utilization plans of smart city regeneration, such as online shopping and non-contact payment. Third, it is necessary to phase in smart urban regeneration training focused on information weakness to narrow the digital gap, in preparation for general lifestyle changes such as contactless and non-face-to-face interactions. At a time when new light is being shed on local areas, which are quieter than heavily populated cities, a project that reflects the regional characteristics and culture of Gangwon-do is necessary.

The Metaverse World and Our Future (메타버스(Metaverse)세계와 우리의 미래)

  • Lee, Byong-Kwon
    • Review of Korea Contents Association
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    • v.19 no.1
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    • pp.13-17
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    • 2021
  • Currently, the metaverse is rapidly emerging in a situa tion where human encounters are decreasing as non-fa ce-to-face status continues due to COVID-19. In this ar ticle, we explore the metaverse world that expresses th e real world and look at how we should live in the futur e.In addition, we analyze the technological status of Na ver Z's zepeto, the most popular metaverse service platf orm in Korea, and the Roblox service, which is used by 70% of elementary school students abroad. This confir ms the impact and appearance of the metaverse on our future.

Review of the suitability to introduce new identity verification means in South Korea : Focused on Block Chain and FIDO (우리나라의 본인확인수단에 관한 신규 인증수단의 도입 적합성 검토 : Block Chain과 FIDO를 중심으로)

  • Shin, Young-Jin
    • Journal of Convergence for Information Technology
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    • v.8 no.5
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    • pp.85-93
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    • 2018
  • This study investigates the suitability of the blockchain and FIDO among non-face-to-face authentication means in order to secure diversity of identfication means operated in South Korea. In order to do this, the study selected and analyzed seven conformance criteria (universality, persistence, uniqueness, convenience, security, applicability, and economics), and the results were appropriate. Accordingly, in order to apply the blockchain and FIDO as the identification means, the related regulations and notices should be revised to improve the identification procedure. In addition, differentiated certification standards should be established for each service field to apply various authentication means as well as existing identification means, and the authentication means should be continuously developed and linked with the service. In the future, the identification means will bring security of the information circulation environment in the IoT, so it should be implemented in a variety of services by supporting application of identification means.

A Study on the Near Field IoT Medical Receipt System Based on Uncontact (언택트 기반의 근거리 무선 IoT 의료접수 시스템에 관한 연구)

  • Baek, Yu-Jin;Lee, Hyo-Seung;Oh, Jae-Chul
    • The Journal of the Korea institute of electronic communication sciences
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    • v.15 no.4
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    • pp.785-790
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    • 2020
  • In addition to the Fourth Industrial Revolution, interest and research on medical information are actively being conducted. As the technologies using short-range low-power wireless communication are applied in connection with mobile devices, the utilization of them in medical institutions is gradually increasing, and the demand of customers who want to receive high-quality services using IT technology is increasing in the medical environment according to the development and change of technology. In addition, modern people who are familiar with smart equipment and consider the value of time is important do not waste their time through rapid service. In addition, as the recent epidemics including Coronavirus Disease 2019 (COVID-19) have become popular, interest in untapped (non-face-to-face) has increased, and social distance is needed as a preliminary measure against infectious diseases. For this reason, this study studied the untapped-based medical reception system to provide quick service to patients using short-range low-power wireless communication and to provide safer and more comfortable environment for medical staff and visitors.

A study on pattern of changes of Mibyeong recognition, prevalence and its management plan in Korean public : national survey (일반인의 미병 인식 변화 양상과 관리방안 조사)

  • Lee, Eunyoung;Park, Kihyun;Yoo, Jonghyang;Lee, Siwoo
    • Journal of Society of Preventive Korean Medicine
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    • v.20 no.1
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    • pp.1-10
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    • 2016
  • Objectives : The purposes of this study were to investigate the recognition of Mibyeong, symptom, management plan and correlation between quality of life and health condition, and to suggest a plan for managing Mibyeong status. Methods : Participants were recruited based on the same sampling methods used on the previous study performed in 2013 based on area, gender and age. Questionnaires were collected by Gallup Korea professional surveyor through face-to-face interviews. The questionnaires contain questions about the recognition of Mibyeong, symptom, management plan and the quality of life in accordance with the relevant health conditions. Descriptive statistics were used for data analysis and the results were expressed as percentage ratios (%). Results : 1,100 of people were acquired in 2015. The responses for "First time to hear of Mibyeong" have shown that the percentage were reduced from 80% to 67% compared with 2013 data. The ratio of Mibyeong's symptoms in 2015 were similar to 2013. we suggested some ways to deal with the Mibyeong status including behavior adjustment (non smoking, non alcohol, control sleep pattern), herbal tea, health functional food, exercise, preventive health care (qi-gong, yoga), meditation, home health care medical device (hot-pack, seat device for fumigation, massager), and medical service (hospital, medical clinic oriental medical clinic). Almost people showed that positive opinion with them. There were significant correlation between quality of life with the health status rather than Mibyeong or disease group. Conclusions : This study was performed through scientific questionnaires collected in 2013 and 2015 to investigate people's understanding of Mibyeong as a present condition in Korean public. Some questions had significantly different responds between both years while others showed similar trends for both years. These results suggest that the concept of Mibyeong in oriental medicine could provide a management mechanisms that help people to manage the Mibyeong status.

A Study on the Actual Use of Mobile Electronic Notification Service (모바일 전자고지서비스의 사용실태에 대한 조사 연구)

  • Kim, Jong-Bae
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.21 no.5
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    • pp.167-180
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    • 2021
  • Due to the development of IT technology and the spread of infectious diseases, online non-face-to-face services are rapidly expanding. In particular, the information delivery process is also changing from the past postal branch-based to an information delivery system using mobile devices. This change is due to the change from the information delivery using the telephone line to the information delivery system using the Internet. Mobile notification service is a service that sends electronic notices to mobile devices held by users to deliver information and is validated for delivery, which has the advantage of reducing the benefits of unnecessary mail production, exposure to personal information, and misdelivery. However, user identification information must be provided to operators that provide mobile electronic notification services. In this paper, the current state of use of the mobile electronic notice service, which has been in effect since 2019, is investigated and analyzed, and the current mobile electronic notice service is to be safely provided and to take appropriate protection measures for personal information. In providing the mobile electronic notification service to users, it is possible to identify the service standards required by the sending agency, and based on this, prepare the technical standards for the mobile electronic notification service that the sending agency must comply with in advance and use it for the mobile electronic notification service.

A Study on Message Acquisition from Electron Apps: Focused on Collaboration Tools such as Jandi, Slack, and Microsoft Teams (Electron App의 메시지 획득 방안에 관한 연구: 협업 툴 잔디, 슬랙, 팀즈 중심으로)

  • Kim, Sung-soo;Lee, Sung-jin
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.32 no.1
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    • pp.11-23
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    • 2022
  • Collaboration tools are used widely as non-face-to-face work increases due to social distancing after COVID-19. The tools are being developed in a cross-platform manner with 'Electron', an open source framework based on Chromium, to ensure accessibility on multiple devices. Electron Apps, applications built with Electron framework, store data in a manner similar to Chromium-based web browsers, so the data can be acquired in the same way as the data is acquired from a web browser. In this paper we analyze the data structure of web storage and suggest a method to get the message from Electron Apps focused on collaboration tools such as Jandi, Slack, and Microsoft Teams. For Jandi, we get the message from Cache by using previously developed tools, and in the case of Slack and Microsoft Teams, we get the message from IndexedDB by using the message carving tool we developed.

A Study on the Development of a Platform for the Prevention of Digital Sexual Crimes in the Virtual-Reality Metaverse (가상현실 메타버스 디지털 성범죄 예방을 위한 플랫폼 구축 제안 연구)

  • Jae-Won, Hwang;Jung-Heum, Park;Sang-Jin, Lee
    • The Journal of the Korea institute of electronic communication sciences
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    • v.17 no.6
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    • pp.1157-1166
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    • 2022
  • With the advent of the non-face-to-face era, a new type of digital sexual crime with avatars is emerging on the Metaverse virtual reality platform. Due to the lack of clearly established in legal and regulatory systems, it is challenging to punish offenders and acquire digital proof for sexual crimes using these avatars. This research aims to suggest a service and technological solution is development platform that may assist crime prevention and the collection of digital evidence, with a particular emphasis on digital sex crimes that occur in the metaverse, a virtual reality realm. This study explores the reasons behind the difficulty of legal application in the metaverse and then determines the types of digital sex crimes that may occur in the metaverse. In addition, it is suggested what service components the metaverse should contain from the stage of construction and design, can be utilized what element of metaverse in order to prevent illegal activity of avatars.