• 제목/요약/키워드: Moderator effect

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Consumer Locus of Control as a Moderator of the Relationship between Mood and Consumers' Likelihood to Purchase

  • Septianto, Felix;Huang, Minghao;Jeong, Jaeseok
    • Asia Marketing Journal
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    • 제16권2호
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    • pp.59-75
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    • 2014
  • Although previous works have established that mood can considerably influence consumer behavior (Vohs et al. 2007), they provided inconsistent results (Cohen et al. 2008). In particular, previous works only examined the willingness of consumers to regulate their mood and implicitly assumed that consumers have the control to regulate their mood states. Thus, this research intends to fill the current gap in the extant literatures by investigating whether consumer locus of control (CLOC) can act as a moderator for mood effects on consumers' likelihood to purchase. In an experiment, participants' CLOC was initially measured. Afterwards, they watched different video clips to induce different mood states. Finally, participants rated their likelihood to purchase after seeing an advertisement. The results suggest that, in the positive mood, CLOC tendencies do not impact consumers' likelihood to purchase. However, in the negative mood, internal CLOC consumers show a higher likelihood to purchase than external CLOC consumers. This phenomenon occurs because consumers with high internal CLOC tendencies have the motivation to regulate their negative mood. These findings extend the extant literatures in four aspects. First, this paper shows that the CLOC tendencies could influence consumers' motivation to regulate their negative mood. Second, this research examines the moderating effect of CLOC in the relationship between mood and consumers' likelihood to purchase. Third, the results add further evidence regarding the role of negative mood in the self-regulation process. Finally, this research also shows that mood can unconsciously influence consumer behavior. This paper provides two managerial implications. First, marketers should consider the mood states and consumers' control tendencies in creating advertisements. Second, firms in retail or service business should aim to evoke a positive mood on consumers so that their CLOC tendencies would not influence their behaviors.

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SNS 구전정보 특성이 외식상품 태도와 구매의도에 미치는 영향 - SNS 수신자 특성의 조절역할을 중심으로 - (Effects of SNS WOM Information Characteristics on Attitude and Purchase Intention in Restaurant Food - Focused on the SNS WOM Receivers Characteristics as Moderator -)

  • 박대섭;한지수
    • 한국조리학회지
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    • 제22권8호
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    • pp.39-52
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    • 2016
  • Present study was performed to identify the effects of SNS WOM characteristics on attitude and purchase intention as perceived in restaurant participants and to confirm the moderating effect according to SNS receivers' characteristics on formulated model. Survey method was employed to consumers who are using SNS to find restaurant foods through convenience sampling method in Seoul area. A total of 250 surveys were distributed and 230 were used for analysis, after excluding missing and unusual data. The results from this study are as follows. First, vividness of SNS WOM characteristics had a greater effect on attitude of restaurant food than timeliness, but the consensus and neutrality of SNS WOM characteristics have no significant effect on attitude of restaurant food. Second, SNS receivers characteristics found to moderate the relationships between vividness and timeliness of SNS WOM characteristics and attitude. However, SNS receivers characteristics did not have a moderating role relationships between consensus and neutrality of SNS WOM characteristics and attitude. Third, attitude of restaurant food had a significant effect on purchase intention.

대학 신입생의 학문적.사회적 통합성과 자기회의가 자살생각에 미치는 영향 -음주의 조절효과를 중심으로- (The Influence of Learning?Social Integration and Self-doubt on the Suicidal Ideation of University Freshmen - Focusing on Moderating Effect of Drinking -)

  • 정구철;신성례
    • 보건교육건강증진학회지
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    • 제28권5호
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    • pp.105-116
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    • 2011
  • Objectives: The aim of this study was to explore the influence of learning social integration and self-doubt on the suicidal ideation, and to test the mediating effect of self-doubt and the moderating effect of drinking on suicidal ideation. Methods: A cross-sectional survey was administered to a convenience sample of 1,000 freshmen in a university in S city. A total of 803 questionnaires were included in the statistical analysis. To analysed the data, Pearson correlation and structural equation modeling were performed. Results: In this study, self-doubt had a mediating effects in the path way from learning social integration to suicidal ideation. Drinking had a moderating effect between self-doubt and suicidal ideation. Conclusions: The results suggest that the low level of learning social integration increases the level of self-doubt and leads to suicidal ideation. Drinking was a significant moderator of suicidal ideation. Therefore, interventions on various strategies to enhance academic performance and social interaction skill, and to help to stop or not to initiate drinking habit are needed in the early part of the freshman year.

Informational Justice and Post-recovery Satisfaction in E-Commerce: The Role of Service Failure Severity on Behavioral Intentions

  • Kussusanti, Susanti;Tjiptoherijanto, Prijono;Halim, Rizal Edy;Furinto, Asnan
    • The Journal of Asian Finance, Economics and Business
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    • 제6권1호
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    • pp.129-139
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    • 2019
  • The purpose of this research is to examine the effect of informational justice on post-recovery satisfaction, and the effect of post-recovery satisfaction on behavioral intentions in e-commerce, including further investigate the moderating effect of service failure severity. Using quantitative method, the population of this research are online customers in Indonesia, with non-probability sampling that will be done by purposive sampling method based on predetermined criterias, which are customers who were doing transactions in the Business to Consumer (B2C) online sites, experienced service failure in the last 6 months, submitted a complaint, and received a response. Sample of 317 online customers were gathered and analyzed using the Structural Equation Modeling. The results of this study indicated that 5 hypothesis are supported with data. As a conclusion, informational justice and post-recovery satisfaction has positive effect, while service failure severity acts as a moderator between post-recovery satisfaction and behavioral intentions. As a managerial implication, online store management needs to ensure the informational justice to make a post-recovery satisfaction. Therefore, online store management needs to ensure the informational justice to make a post-recovery satisfaction, increase repurchase and positive e-word of mouth intention, also work harder to recover services, especially in high service failure severity condition.

The Relationship Between Family Ownership, CEO Demographic Characteristics and Dividend Policy: Evidence from Indonesia

  • MADYAN, Muhammad;SETIAWAN, Wulan Rahmadani;SETIANTO, Rahmat Heru;AL-ISLAMI, Moch. Ali Fudin;SHIDIQ, Hasbi Ash
    • The Journal of Asian Finance, Economics and Business
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    • 제8권12호
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    • pp.159-167
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    • 2021
  • The objective of this study is to examine the effect of family ownership and family CEO on the dividend policy of family firms by using the demographic characteristics of the CEO as a moderator. Dividend policy is a decision taken by the firm in determining whether the profits earned by the firm will be distributed to shareholders in the form of dividends or will be reinvested in the company as retained earnings for future internal resources. Using samples from non-financial family firms listed on the Indonesian Stock Exchange in 2013-2017, 93 firms were selected based on adequate data. We also used logit regressions to provide robustness. The results show that family ownership and family CEO have a positive effect on the dividend payout ratio. This finding supports the family income hypothesis. Among CEO demographic characters, CEO age significantly strengthens the positive effect of family CEO on dividend payout ratio. While CEO tenure does not significantly strengthen the positive effect of family CEOs on dividend payout ratios. Meanwhile, leverage, ROA, and firm size significantly affect the dividend payout ratio, but firm age does not significantly affect the dividend payout ratio.

A Study on the Effect of the Attributes of Online Food Market on Behavior Intention - An Analysis of the Moderator effect on the consumption tendency -

  • Park, Eun-Ok;Park, Min-Yeong
    • 한국컴퓨터정보학회논문지
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    • 제24권3호
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    • pp.191-199
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    • 2019
  • This study is about online purchases of foods that have been reluctant to deal with distribution processes and reliability issues. We find out that attributes of the online food market affects behavior intention and whether it differs according to consumption tendency. A survey was conducted on consumers who had ever purchased food online for hypothesis testing. Reliability and feasibility were reviewed for the collected data and the hypothesis was verified through structural equation model analysis. While product diversity, product information and customer service factors of the online food market significantly affect behavior intention, price is not. We identified differences in the impact of behavior intention on consumption tendencies. For the Gaseongbi group, only the product information factors have significant effect on behavior, and for the Gasimbi group, the price and customer service factors have a significant effect on behavior intention. The findings provide theoretical and practical implications for marketers to study various marketing method based on consumer tendencies.

승무원 준비생의 3세대 SNS 사용동기가 몰입과 진로준비행동에 미치는 영향 연구 : 개인적 특성 조절변수 추가 (The effect of motivation of using instagram on flow of instagram and career preparation behavior of job seekers for cabin crew: inclusion of personal characteristic as a moderator)

  • 고민환
    • 한국항공운항학회지
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    • 제26권4호
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    • pp.76-90
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    • 2018
  • Despite the growing use of SNS and the increasing number of recruitment related to SNS, little research has been conducted between career preparation activities and relationship with SNS. Therefore, this study investigates the relationships among purpose of using instagram, flow of instagram and career preparation behavior using structural equation model, and by investigating the adjustment effect of the personal characteristic among them. To this end an online survey was conducted for students who want to be cabin crew. The results of this study show that motivation of using instagram had a positive and significant effect on flow of instagram, which in turn positively influenced career preparation behavior. Furthermore, it could be confirmed that there was a adjustment moderating effect on personal characteristic between purpose of using instagram and flow of using instagram. The results of this study suggest that the likelihood of recruitment for being cabin crew can be achieved by identifying mutual relationships among motivation of using instagram, flow of instagram, career preparation behavior, and personal characteristics.

The Effect of Liquidity, Leverage, and Profitability on Firm Value: Empirical Evidence from Indonesia

  • JIHADI, M.;VILANTIKA, Elok;HASHEMI, Sayed Momin;ARIFIN, Zainal;BACHTIAR, Yanuar;SHOLICHAH, Fatmawati
    • The Journal of Asian Finance, Economics and Business
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    • 제8권3호
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    • pp.423-431
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    • 2021
  • This study aims to examine the effect of liquidity, activity, leverage, and profitability on firm value, as well as the effect of disclosure of corporate social responsibility (CSR), which in this study is a moderator and company size as a control variable. The sampling technique used in this study is a purposive sampling method with certain criteria, to obtain a sample of 22 LQ45 index companies listed on the Indonesia Stock Exchange in 2014-2019. The data analysis method in this study used was the Multiple Linear Regression Analysis with the SPSS 18 Program. The results show that the ratios of liquidity, activity, leverage, and profitability are significant to firm value in accordance with the initial hypothesis of the study. Corporate Social Responsibility (CSR) plays a role as a moderating variable and company size variable as a control variable on the effect of financial ratios (liquidity, activity, leverage, and profitability) on firm value. The implication of this research is that CSR has a very important role in increasing company value. To attract more investors, companies must pay attention not only to financial performance but also to social performance. Large-scale companies tend to do more CSR so that the company value will increase.

관광지 식당 고객의 행동의도에 대한 음식서비스 질, 가치와 만족의 상호작용효과 평가 (Measuring the Interaction Effects of Foodservice Qaulity, Value, and Satisfaction on Behavioral Intention of Customers in Tourist Restaurant)

  • 고범석;강종헌
    • 한국식생활문화학회지
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    • 제22권2호
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    • pp.218-224
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    • 2007
  • The purpose of this study was to measure the effects of value and satisfaction moderating the relationship between foodservice quality and behavioral intention. A total of 273 questionnaires were completed. Moderated regression analysis was used to measure the relationships between variables. Results of the study demonstrated that the analysis result for the data also indicated excellent model fit. The main effects of foodservice quality, value, and satisfaction on behavioral intention were statistically significant. The interaction effect of quality and satisfaction on behavioral intention was not statistically significant. The interaction effect of value and satisfaction on behavioral intention was not statistically significant. As expected, the interaction effect of quality and value on behavioral intention was statistically significant. Moreover, foodservice quality on behavioral intention was statistically significant at all levels of value and satisfaction, except for when value level was low, and satisfaction level was high. The results of this study indicated that restaurant marketers should attach importance to the interaction effect of service quality and customer value to understand the elements of market demand and customer loyalty.

여성노인의 자아존중감이 심리적 안녕감에 미치는 영향 -가족지지의 조절효과를 중심으로- (The Effect of Self Esteem on Psychological Well Being in Elderly Women -Focusing on Family Support as a Moderator-)

  • 박옥임;문희
    • 한국지역사회생활과학회지
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    • 제23권4호
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    • pp.399-409
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    • 2012
  • This research has attempted to investigate the perception of elderly women on self esteem, psychological well-being and the moderating effect of family support on self esteem and psychological well-being. Two-hundred and six of elderly women who used senior welfare centers had been participating in the research, and their questionnaires had been filled out during personal interviews. The collected data had been analysed by using SPSS Win 15.0 and the results of this study are as follows. Firstly, the level of self-esteem perceived by elderly women was a little bit higher than middle level and the level of psychological well-being appeared to be moderate. Secondly, it was found that the self esteem of elderly women affected psychological well-being and that the higher the participants perceived self esteem, the higher the level of psychological well-being. Thirdly, family support appeared to have a moderating effect in relation to self esteem and psychological well-being. As it were, the higher the perception level of elderly women was, the higher impact of their self esteem on their psychological well-being. Therefore, there needs to be a re-consideration of the importance of family support which is being weakened due to family nuclearization as well as mechanisms for improving family support.