• Title/Summary/Keyword: Mobile telecommunication Services

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Evaluation of Functionality and Added Value Factors to the Usage of Mobile Telecommunication Services

  • Kim, An-Sik;Oh, Young-Sam
    • Journal of Distribution Science
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    • v.12 no.9
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    • pp.65-72
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    • 2014
  • Purpose - This study aims to provide a brief understanding of usability and its extended models with TAM as well as identifying additional determinants that had been suggested in previous studies on mobile services. Research design, data, and methodology - Empirical data were collected by conducting a field survey of potential mobile application service users. The call for participation was also made in mobile related application issues, which were widely discussed. Result - The ease of use and usefulness had a significantly positive influence on attitude and intention. It also was revealed that added value services can offer practical value to customers. Thus, positive attitudes toward the adoption of services by customers are present when they perceive higher usefulness and ease of use of mobile application services. Conclusion - It was indicated that customers who are more inclined to try new products or who have a higher demand for new things tend to think about those functionalities and added value mobile application services from the perspective of usefulness and ease of use and operation.

An Analysis of 3GPP and 3GPP2 Communication Networks for Supporting Location Based Services (위치기반서비스를 제공하는 3GPP와 3GPP2 통신망 비교 분석)

  • Kim, Do-Hyeon;Jin, Hui-Chae;Ha, Su-Uk
    • Journal of Korea Spatial Information System Society
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    • v.4 no.2 s.8
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    • pp.23-34
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    • 2002
  • Various tries are in progress to expand the usability of wireless telecommunication harminized internet technology. The most typical example among those services is LBS(Location Based Service). Nowaday, Standards for telecommunication system of LBS centers round on 3GPP(3rd Generation Partnership Project) and 3GPP2. In this paper we compare the telecommunication system of 3GPP and 3GPP2 in order to make domestic standards of telecommunication system to provide LBS. First, we investigate network models and interfaces of GSM(Global System for Mobile) and ANSI(America National Standard Institute)-41/PCS1900 - Telecommunication type of 2nd generation. Also we consider those of UMTS (Universal Mobile Telecommunication System) and cdma2000 - Telecommunication type of 3nd generation. Then we analysis function components for LBS of each network models details.

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A Study on Strategy for Promoting Mobile Application Market (모바일 애플리케이션 마켓 촉진 전략에 관한 연구)

  • Go, Nak Hyun;Jeon, Joong Yang;Bae, Soon Han
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.7 no.1
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    • pp.143-156
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    • 2011
  • Mobile & Telecommunication industry have been improved in recent years, many different and different shape devices have been introduced and relative services also consistently have been developed as well. Mobile users also demand new service and diverse contents different from vice oriented services and its quality improvement. Recently Smartphone has shown up and changed Mobile & Telecommunication industry and lead activating the industry. Particularly Smartphone users enjoy many different functions and service provided by Application Market. Actually this Application Market would lead improving Mobile& Telecommunication industry. This fact is worthy of notice. Therefore This study focus on Application Market and analyse what determinants affect user's intention to use Application Market. Mainly e-Servqual and TAM model are applied and research model was established and empirically tested. As a result information, transaction and design quality significantly effect on user's intention and perceived usefulness and easy of use also significantly more effect on user's intention. There will be several implications to establish strategy for application market based on this results.

Estimating the Consumer Surplus of the Mobile Telecommunication Services (국내 이동통신 서비스의 소비자 잉여 추정)

  • Jo, Seong-Han;Baek, Tae-Yeong;Eom, Myeong-Yong
    • Journal of Technology Innovation
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    • v.13 no.1
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    • pp.295-315
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    • 2005
  • The mobile telecommunication service industry plays major role of the realization to the perfect information society in the 21st century and has a great influence in society and culture. The government has enticed the mobile company to keep up to make the mobile service fee low. In this situation, this paper estimates consumer surplus and price elasticity with on-line survey data from the consumer of mobile service. The total estimated consumer surplus of the market is reached to 6.43trillion won. The consumer surplus from SKT is estimated to 4.98trillion won and 1.66trillion won and 0.67trillion won was made by KTF and LGT respectively. The result also shows that consumer surplus is expected to be increased by the increase of the mobile service demand and the sales.

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Networking Technologies for IPTV2.0 Service (IPTV2.0 서비스를 위한 네트워킹 기술)

  • Lee, Kyounghee;Yoon, Changwoo;Ryu, Won;Kim, Bongtae
    • IEMEK Journal of Embedded Systems and Applications
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    • v.3 no.4
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    • pp.218-228
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    • 2008
  • The convergence of broadcasting and telecommunication services is being accelerated by broadband networks, digital broadcasting and Web2.0. This paper describes the definition and service characteristics of IPTV as a representative of broadcasting and telecommunication convergence services. Especially, the changes of infrastructure and technology for IPTV2.0 are addressed in terms of the service features of mobility, intelligence and participation. IPTV2.0 shall be characterized by the open IPTV service based on Web2.0 and the mobile IPTV service over the heterogeneous networks employing various wireless/wired access technologies. The IP Multimedia Subsystem (IMS) and Service Delivery Platform (SDP) technologies are increasingly considered to support the personalization and openness. The mobility management technology is being evolved to provide QoS-guaranteed mobile communication services to users at anytime and anywhere. IPTV2.0 services and platforms are also anticipated to be core components to achieve knowledge-based ubiquitous society. IPTV2.0 contents are required to be integrated with the enhanced metadata to efficiently support search, selection, convergence and delivery of the contents. Moreover, those contents shall be enhanced to provide the scalable services which is adaptable to the network status and user preferences. Therefore, the networking technologies for IPTV2.0 should tightly cooperate with application services and adaptive contents. Those technologies will be developed to construct the ubiquitous content service platform considering the evolution of networks and various converged services.

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Technologies and Standards of Future Railway Mobile Telecommunication (차세대 철도 통합무선망 기술 및 표준화 동향)

  • Yoon, Byungsik;Kim, Junsik;Lee, Sukjin;Kim, Kyung-Hee;Kim, Yong-Kyu;Park, Duk-Kyu
    • Journal of the Korean Society for Railway
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    • v.16 no.6
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    • pp.519-527
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    • 2013
  • Mobile radio technologies have evolved in the railway industry offering seamless connectivity and various functionalities to improve railway service. Recently, advanced mobile communication technologies have enabled a new level of railway customer services with more efficient railway operation. Since the LTE mobile communication technology offers many benefits and better performance for new railway services, it is considered to be a strong candidate for the future railway mobile telecommunication. However, communication networks in the railway sector are critical for secure operation and have stringent requirements for reliability and safety. In this paper, we explain the requirements for the future railway mobile telecommunication. The LTE, which would be the future railway mobile technology, is analyzed against these requirements. We also introduce the current state of standardization for the future railway mobile telecommunication and its implementation plan.

An Empirical Study on the Customer Satisfaction of Mobile Telecommunication Services with CVA(Customer Value Added) Concept (CVA개념을 도입한 이동전화서비스 고객만족도 실증분석)

  • Youn, Jae-Uk
    • IE interfaces
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    • v.12 no.4
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    • pp.487-495
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    • 1999
  • Mobile telecommunication service is one of the most competitive and rapidly growing industries in Korea. In competitive environments, it is essential to measure and improve customer satisfaction(CS) levels. However, there are a few problems in existing methods of CS measurement. First, sacrifice such as price is not included properly. Thus, the CS is not expanded into the value concept which is important to customer's behavioral intention. Second, CS measurements are not benchmarked with other competitive companies and CS index cannot reflex it properly. AT&T experienced these problems and suggested customer value added (CVA) for CS measurement. In this study, we try to introduce the CVA concept into our mobile telecom services. CS attributes were constructed, an survey was conducted for 5 mobile telecom companies, CS survey results were presented, and the validity of CVA concept was discussed.

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A Study on Antecedents of Customer Switching Behavior in Mobile Services (이동통신 서비스 전환행동에 영향을 미치는 요인에 관한 연구)

  • Yoon, Jung-In;Sung, Su-Jung;Lee, Jung-Woo
    • Korean Management Science Review
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    • v.26 no.3
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    • pp.169-184
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    • 2009
  • Recently, mobile telecommunication businesses contend with each other to expand their customer base by using aggressive marketing strategies. In order to determine if there strategies are effective, customer's switching behavior needs to be studied. This study identifies and analyzes direct, indirect factors that may customer switching behavior : attractiveness of alternatives, network externality, and switching cost. Results reveals that attractiveness of alternatives, network externalities have a direct impact on customer switching behavior. These two factors also have moderating effects on customer switching behavior but the switching cost does not In short, network externalities and alternatives strategically determine the success of 3.5G service. In this regard, mobile business should improve their own attractiveness of alternatives by developing specialized service in 3.5G service.

Modeling the Price-Reduction Effect in Mobile Telecommunications Traffic

  • Cha Kyoung Cheon;Jun Duk Bin;Wilson Amy R.
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2004.10a
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    • pp.289-303
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    • 2004
  • As needs for telecommunications services diversify, an increasingly wide range of telecommunications services is becoming available in the market. Any subscriber can find a service to satisfy his/her telecommunication requirements and competition between providers to retain heavy users is increasing. Service price reductions are one retention strategy, although price reductions for one service can affect the individual-level usage for other services. Price reductions can also be imposed on a service provider by regulation. For these reasons, understanding how price reductions affect service usage is of growing importance to the telecommunications industry for purposes of pricing and tariff development. In this paper, we develop an individual-level usage model for telecommunications services and analyze the effects on usage of a price reduction. We apply the model to age-stratified aggregate traffic data for a Korean mobile telecommunication service provider. Finally, we develop a model to support a market segmentation and price reduction strategy.

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CMP: A Context Information-based Routing Scheme with Energy-based Message Prioritization for Delay Tolerant Networks

  • Cabacas, Regin;Ra, In-Ho
    • International Journal of Fuzzy Logic and Intelligent Systems
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    • v.14 no.4
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    • pp.295-304
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    • 2014
  • Communication infrastructure supports wide variety of mobile services such as photo and file sharing, location tracking, social network services and instant messaging. However, instances like power-loss and natural disasters disrupt these communication infrastructures unable to render support to these mobile services. Delay-tolerant networks (DTNs) offer a solution to these problems at hand. By utilizing mobility and opportunistic contacts among mobile devices, a plausible communication network can be establish and enable support to mobile applications. This paper presents an energy-efficient, reliable message delivery routing scheme with message prioritization rules for DTN. It uses the context information of nodes (mobile devices) such as the contact history (location and time of contact), speed/velocity, moving direction to determine the best forwarders among nodes in the network. The remaining energy of the nodes is also used to determine the message types a node can deliver successfully. The simulation results show that proposed approach outperforms Epidemic and Prophet routing schemes in terms of delivery ratio, overhead ratio, delivered messages per types and remaining energy.