• Title/Summary/Keyword: Mobile payment

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An exploratory study on consumers' responses to mobile payment service focused on Samsung Pay (텍스트 마이닝 기법을 이용한 모바일 간편결제 서비스에 대한 소비자 반응 분석: 삼성페이를 중심으로)

  • Jung, Minji;Lee, Yu Lim;Yoo, Chae Min;Kim, Ji Won;Chung, Jae-Eun
    • Journal of Digital Convergence
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    • v.17 no.1
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    • pp.9-27
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    • 2019
  • The purpose of this study is to examine consumers' responses to mobile payment services by using a text-mining technique focusing on Samsung Pay as it is used in both online and offline transactions. We conducted text frequency analysis, text clustering analysis, and text network analysis using R programming. The major findings are as follows. First, the most frequently used key words referenced the brand names of the mobile devices, the replacement of traditional wallets and unique functions of Samsung Pay. Second, there was a clear split between positive and negative responses at the macro level. Third, replacement of traditional wallets played a great role in the positive responses and continuous use of mobile payment services. This study provides in-depth understanding of consumer responses toward mobile payment services. It also offers practical implications that may help mobile payment marketers correspond to consumer values and expectations, thus increasing consumer satisfaction.

On the Security or a Mobile Payment System Proposed at WISA 2002 (WISA 2002에 제안된 무선 전자 지불 시스템의 안전성)

  • 한대완;이동훈;황상철;류재철
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.13 no.6
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    • pp.113-119
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    • 2003
  • In WISA 2002, Ham et al. proposed a one-way mobile payment system. They claimed that the electronic cash of the system satisfies unforgeability and double spending prevention. In this paper, we point out that their system is not secure as they claimed by showing that the forgery of payment scripts is possible.

Factors Affecting Mobile Payment Acceptance and Intention: A Case Study of Hospitality Customers in Vietnam

  • PHAN, Dinh Tram Anh;NGUYEN, Thi Thuy Ngan;NGUYEN, Thi Khanh Nhi;NGUYEN, Tran Thien An;PHAN, Van Si Dan;HO, Ngoc Phuong Thao;DO, Kim Xuan;NGUYEN, Trong Luan
    • The Journal of Asian Finance, Economics and Business
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    • v.9 no.5
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    • pp.29-39
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    • 2022
  • The outbreak of the COVID-19 pandemic has had a significant impact on the Vietnamese economy. In the midst of a complex disease that compelled people to limit their interaction, customers' shopping habits shifted from "offline" to "online" transactions. Mobile payments have also grown in popularity. The goal of this study is to figure out what factors influence the use of mobile payments by hotel clients in Can Tho after COVID-19. The research team also examines how those factors influence customers' willingness to use mobile payment and makes recommendations to better the current situation. Primary data was collected from 227 persons using online surveys and processed with SPSS software for this study. To analyze the correlation relationship between the elements determining the intention to use, the Cronbach alpha, EFA, Correlation, and Regression methods used to assess the scale are applied. Perceived Trustworthiness, Perceived Usefulness, and Perceived Ease of Use all have positive effects on customers' propensity to use, according to the findings. Perceived Security, on the other hand, has no bearing. The findings of this study have significant theoretical and practical implications for the development of mobile payment services in Can Tho, particularly following the implementation of COVID-19.

The Trustable Billing System for Mobile Internet (무선 인터넷에서 신뢰할 수 있는 과금 시스템)

  • 장석철;이임영
    • Journal of Korea Multimedia Society
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    • v.5 no.3
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    • pp.298-306
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    • 2002
  • As the mobile communication related services are becoming popular, the payment issues on charging for the content services are getting more and more attention. Many contents providers are having difficulties for correctly charging services they provide, because they do not have appropriate payment systems yet. There are also the privacy protection issues, security problems that arise during transactions, and the authentication issues for both the user and the business, to be taken care of. In this paper, the billing system in the mobile internet environment will be discussed. Topics related to the key distribution for exchanging data, and the authentication mechanism for communications will be discussed. Based on this, a trustworthy billing system will be proposed.

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A Comparative Study on Technology Readiness Index of Third Party Payment Service Between Korea and China (제3자 모바일 결제서비스 기술준비도의 한.중 비교)

  • Kim, Jongki;Cheng, Xiao;Kim, Jiyun
    • Journal of Digital Convergence
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    • v.17 no.8
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    • pp.115-122
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    • 2019
  • The mobile payment service, which shows remarkable growth, appears to have different situations between Korea and China. Based on the recent research, we tried to confirm that there is a difference in the technology readiness index of third-party mobile payment service between Korea and China. The data were collected from a survey of Korean and Chinese university students. As a method of analysis, t-test was conducted for each factor. The results show that there is a difference between China and Korea in all factors of technology readiness. In particular, Chinese users' optimism, innovation and discomfort were higher and insecurity was higher in Korean users. These results are expected to provide a strategic approach to expand the use of third-party mobile payment services.

A Secure on the Design Model of the Payment System on Bluetooth (블루투스를 이용한 안전한 지불 시스템 모델에 관한 연구)

  • Seo Dae-Hee;Kang Se-ll;Leem Im-Yeong;Park Hea-Ryong
    • Journal of Korea Multimedia Society
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    • v.7 no.11
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    • pp.1610-1619
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    • 2004
  • While researches and studies on short distance wireless communications have been actively carried out, studies on many applications of short distance wireless communications focusing on user-oriented Mobile device are also in progress. Since Bluetooth has several advantages that existing short distance communication does not have, studies on standardization have been carried out focusing on SIG, and IEEE has also jointly studied on this. Bluetooth is a short distance wireless communication technology that can be usefully applied to various kinds of applications. In this regard, this thesis presents payment system using Bluetooth, out of several application technologies of Bluetooth. This payment system is based on the scenario in which secure piconet is formed focusing on the user, the user gets in the car, fill up the gas at the gas station using his own Mobile device and pay The secure payment system presented in this thesis is designed to complement the weakness of existing Bluetooth in terms of security and to secure several requirements of security required for payment using short distance wireless communication.

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Mobile Payment System Design with Transaction Certificate Mode (거래 인증 모드를 사용한 이동 결제 시스템 설계)

  • Sung, Soon-Hwa;Ryou, Jae-Cheol
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.24 no.5
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    • pp.931-939
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    • 2014
  • The Web or Mobile channel of previous Web access authentication system for a payment only provides the authentication of remote users, and does not provide the authentication between a user and a bank/financial institution. Therefore, this paper proposes the Transaction Certificate Mode(TCM) for a payment which can preserve the mutual authentication between a user and a bank/financial institution for Web-based payment systems. The proposed system has designed for wireless network instead of Secure Electronic Transaction (SET) designed for wired electronic transaction. In addition, this system with TCM is able to support an account-based transaction for wireless networks instead of a disadvantage of SET such as a card-based transaction for wired networks. Therefore, customers can check their balances without logging on their bank's web site again due to mutual authentication between a customer and his bank/financial institution.

A Study on the Acceptance Decision Factors for Mobile Easy Payment Services in Digital Convergence Media Ara: Focusing Samsung Pay (디지털융합미디어시대 모바일 간편 결제서비스 수용결정요인에 관한 연구: 삼성페이를 중심으로)

  • Kim, Cha-Keun;Kim, Joung-Gun;Choi, Seong-Jhin
    • Journal of Digital Convergence
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    • v.15 no.4
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    • pp.213-221
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    • 2017
  • The purpose of this study was to examine the acceptance decision factors for mobile easy payment services focused on samsung pay. To attain these purpose, the subjects for data were 229 university students. The data were analyzed by path analysis using SPSS 21 program and AMOS program. The results were as follows: First, Perceived ease of use influenced positively on mobile easy payment service attitude. Second, Perceived usefulness influenced positively on mobile easy payment service attitude. Third, Perceived ease of use influenced positively on intention of continuous use. Fourth, Perceived usefulness influenced positively on intention of continuous use. Fifth, Attitude influenced positively on intention of continuous use. Sixth, Perceived risk influenced not significantly on intention of continuous use. This study identified the acceptance decision factors for mobile easy payment services as perceived ease of use, perceived usefulness and attitude.

Research on the influence of union-pay M-payment quality and brand personality on user viscosity

  • Liu, Zi-Yang;Wang, Jun-Lin;Liu, Jiayu;Liu, Xiao-yin;Liao, Kai
    • Journal of the Korea Society of Computer and Information
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    • v.25 no.4
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    • pp.157-163
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    • 2020
  • The purpose of this study is to explore the impact of Union-Pay mobile payments on user viscosity from the perspective of service quality and brand personality. In the future, it is meaningful for CUP to obtain a stable and loyal user group in China's mobile payment market. This study uses SPSS22.0 and AMOS statistical analysis tools to conduct empirical research. In this case, this study uses mobile service quality and The brand personality is the independent variable, and the user's viscosity is the dependent variable, which studies the impact on the user's viscosity in the context of China Union-Pay mobile payment. the study. According to the analysis results, the research goal: service quality has a significant positive correlation effect on user perceived value; service quality has a significant positive correlation effect on user viscosity; perceived value has significant positive correlation effect on user viscosity; brand personality to user Viscosity has a significant positive correlation effect; brand personality has a significant positive correlation effect on user perceived value. Through this research, we can make Suggestions on the industrial development of mobile payment enterprises and provide better opinions on the development of mobile payment.

Effects of Motivation-Hygiene Factors on Acceptance and Resistance of Mobile Facial Recognition Payment Services: Focusing on Chinese Users (모바일 안면인식결제서비스의 동기-위생 요인이 수용 및 저항에 미치는 영향: 중국 사용자를 중심으로)

  • Jin, Xuanli;Park, JooSeok;Jin, JeongSuk
    • Knowledge Management Research
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    • v.23 no.2
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    • pp.143-168
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    • 2022
  • Using Herzberg's motive hygiene theory, this study also investigated the influence of motivation factors and hygiene factors on acceptance and resistance of mobile facial recognition payment services, and the influence of consumer innovation as a parameter on acceptance and resistance from motivation factors and hygiene factors. A survey was conducted on Chinese users who had experience using mobile payment services. IBM SPSS Statistics 26 and SmartPLS 3.0 were used for statistical analysis. As a result of the analysis, the motivating factors of mobile facial recognition payment services have a positive (+) impact on acceptance, and there were no significant results on resistance. In addition, hygiene factors have been shown to have negative (-) effects on acceptance and positive (+) effects on resistance. Consumer innovation, which is a parameter in relation to motivation factors and acceptance and resistance, had a partial mediation effect, and a partial mediation effect was also seen in the relationship between hygiene factors and resistance, but no mediation effect was found in the relationship between hygiene factors and acceptance. The motivating factors found through research results such as rapidity, ubiquity, perceived usability, perceived ease of use, privacy concerns, security, status quo inertia, use barriers, and loss avoidance, which are factors of non-contact and hygiene, can be used as basic data for activating mobile facial recognition payment services.