• 융합경영연구
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• 제9권2호
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• pp.45-55
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• 2021

Purpose: The purpose of this study is to investigate the theoretical basis for assessing the strategic increase in customer perception of service quality, justice, and relationship benefits. Especially in terms of increasing relationship commitment and customer loyalty in the medical service sector. Research design: Data were collected by questionnaires through specialized hospital services. Survey was conducted on patients who have been treated at a spine specialized hospital. Results: Research shows that service quality, justice, and relationship benefits have the greatest direct impact on relationship commitment, and relationship commitment has a strong direct impact on customer loyalty in the medical service organization. Conclusions: The effect of combination of core and voluntary service behavioral attributes such as service quality, justice and relationship benefits have the most positve impact on relationship commitment and customer loyalty. Administratively, this study contributes to understanding the role of service quality, justice, and relationship benefits in the medical service sector. The results showed that in order to induce service quality, justice and relationship benefits should be facilitated relationship commitment and customer loyalty enlarged.

• Journal of information and communication convergence engineering
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• 제19권4호
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• pp.284-289
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• 2021

This study attempted to identify the service satisfaction with the 119 emergency service and the factors that affect it based on the responses of subjects who used the service. Data collection was conducted from February 11 to March 11, 2021, using convenience sampling. A total of 1842 subjects who used emergency medical services using 119 ambulance in 2020 participated. For the collected data, frequency, percentage, mean, and standard deviation were calculated, and t-test, analysis of variance, and multiple regression analysis were performed using SPSS 23.0. Based on these results, to further enhance the satisfaction of users of the 119 emergency service and the quality of emergency medical services, it is important to improve the quality of paramedics through education and systems. In addition, to increase user satisfaction, efficient and systematic communication education is required. The quality of emergency medical services will increase only when communication skills required for explanations and promoting understanding are improved.

• 한국융합학회논문지
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• 제8권12호
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• pp.77-84
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• 2017

초고령화 사회로의 진입으로 인해 웰니스에 대한 관심이 높아지면서, 인공지능 의사를 통한 개인 맞춤형 의료서비스가 확대되고 있는 추세이다. 개인 맞춤형 의료서비스를 위해서는 기존의 병원시스템 구성요소인 PM/PA, OCS, EMR, PACS, LIS 만으로는 정확한 의료분석 서비스를 제공하기 어려운 문제점이 발생된다. 따라서 개인 맞춤형 의료서비스에 적합한 병원시스템 모델 및 구축방안에 대한 제시가 필요한 실정이다. 현재 국내에서도 의료 클라우드 서비스, 왓슨을 도입한 인공지능 진료서비스 등이 일부 시행되고 있지만, 아직 체계적인 병원시스템 구축을 통한 사례는 많지 않다. 따라서 이 논문에서는 개인 맞춤형 의료서비스에 적합한 병원시스템 모델을 제안한다. 이를 위해 기존의 병원시스템 구성요소에 의료 빅데이터 구축 및 AI 의료 분석시스템을 하나로 통합한 모델을 설계하고 모듈별 구축방안을 제시한다. 제안 모델은 향후 새로운 병원시스템 도입 및 구축을 위한 포괄적인 가이드 라인을 제공하는 기반연구로서 의미를 가진다.

• 인터넷정보학회논문지
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• 제18권6호
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• pp.75-84
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• 2017

As there has been growing interests in PHR-based personalized health management project, various institutions recently explore safe methods of recording personal medical and health information. In particular, innovative medical solution can be realized when medical researchers and medical service institutes can generally get access to patient data. As EMR data is extremely sensitive, there has been no progress in clinical information exchange. Moreover, patients cannot get access to their own health data and exchange it with researchers or service institutions. It can be operated in terms of technology, yet policy environment are affected by state laws as well as Privacy and Security Policy. Blockchain technology-independent, in transaction, and under test-is introduced in the medical industry in order to settle these problems. In other words, medical organizations can grant preliminary approval on patient information exchange by using the safely encrypted and distributed Blockchain ledger and can be managed independently and completely by individuals. More apparently, medical researchers can gain access to information, thereby contributing to the scientific advance in rare diseases or minor groups in the world. In this paper, we focused on how to manage personal medical information and its protective use and proposes medical treatment exchange system for patients based on a permissioned Blockchain network for the safe PHR operation. Trusted Model for Sharing Medical Data (TMSMD), that is proposed model, is based on exchanging information as patients rely on hospitals as well as among hospitals. And introduce medical treatment exchange system for patients based on a permissioned Blockchain network. This system is a model that encrypts and records patients' medical information by using this permissioned Blockchain and further enhances the security due to its restricted counterfeit. This provides service to share medical information uploaded on the permissioned Blockchain to approved users through role-based access control. In addition, this paper presents methods with smart contracts if medical institutions request patient information complying with domestic laws by using the distributed Blockchain ledger and eventually granting preliminary approval for sharing information. This service will provide an independent information transaction and the Blockchain technology under test will be adopted in the medical industry.

• Journal of information and communication convergence engineering
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• 제6권4호
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• pp.454-458
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• 2008

It can improve human being's life quality that all people can have more convenient medical service under pervasive computing environment. For a pervasive health care application for diabetes patient, we've implemented a health care system, which is composed of three parts. Various sensors monitor both outer and inner environment of human such as temperature, blood pressure, pulse, and glycemic index, etc. These sensors form zigbee based sensor network. And medical information server accumulates sensing values and performs back-end processing. To simply transfer these sensing values to a medical team is a low level's medical service. So, we've designed a new service model based on back propagation neural network for more improved medical service. Our experiments show that a proposed healthcare system can give high level's medical service because it can recognize human's context more concretely.

• International Journal of Advanced Culture Technology
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• 제9권3호
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• pp.238-242
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• 2021

Through diversification of 4th industries and transportation and globalization, tourism was developed for medical purposes, not limited to touring tourist attractions. The trend of medical tourism in Korea is shifting from large and medium-sized hospitals to professional medical services in one area of small hospitals rather than professional medical services. However, small hospitals lack medical coordinators and interpretation services, and tourists who visit Korea for treatment lack information on small hospitals. Therefore, a platform is needed to match small hospitals with medical tourists. In this study, using Platform as a Service (Paas) in cloud computing, clinic administrators can access the app to introduce information about their hospitals with simple manipulations. Tourists also want to propose a customized platform to select the right area for them to check information about small-scale hospitals and choose the treatment and tourist attractions they wants. In this study, using Platform as a Service (Paas) in cloud computing, clinic administrators can access the app to introduce information about their hospitals with simple manipulations.

• Clinical Nutrition Research
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• 제13권1호
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• pp.42-50
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• 2024

This study analyzed the 2019 Community Health Survey data to compare and analyze the health levels and life satisfaction of single-person elderly households based on food security. The final study subjects were 15,606 single-person elderly individuals aged 65 and above. These subjects were classified based on their response to food security into three groups: food sufficient-diverse, food sufficient-not diverse, and food insufficient. The study results showed that the proportion of the food insufficient group among single-person elderly households was 7.4% for men and 10.6% for women, with a slightly higher rate for female elderly. Both male and female elderly over 80 years of age, with low education levels, and basic living support recipients showed significantly higher proportions in the sufficient-not diverse and food insufficient groups. For male elderly, significant differences were observed in subjective health status and oral health level in the food insufficient group, and for female elderly, stress levels also showed significant differences. Life satisfaction scores were generally lower for female elderly compared to male, and significant differences were found in both male and female elderly based on food security. Common factors that significantly influence life satisfaction among single-person elderly households, both male and female, include food security, subjective health status, and living environment satisfaction, with food security being the most impactful factor. The study suggests that it is necessary to include these significant factors in the development of various social activity programs, such as dietary programs, to enhance life satisfaction and food security of single-person elderly households.

• 융합정보논문지
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• 제11권2호
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• pp.163-172
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• 2021

이 연구의 목적은 노인의료복지시설 종사자들의 근무환경과 관리자 신뢰, 그리고 서비스 질과의 구조적 관계를 분석하기 위하여 연구 모델을 설정하고 이를 규명하는데 있다. 그 결과 첫째, 노인의료복지시설 종사자들의 근무환경과 서비스 질 간에 유의한 인과관계가 있는 것으로 나타났다. 둘째, 노인의료복지시설 종사자들의 근무환경과 관리자 신뢰는 유의한 인과관계가 있는 것으로 나타났다. 따라서 노인의료복지시설의 목표 달성과 서비스 질 향상을 위해서는 구성원들의 근무환경 조성과 신뢰관계 형성이 선행적으로 이루어져야 할 것이다. 아울러 노인의료복지시설 종사자들의 역량 함양과 질 높은 서비스를 제공하기 위해서 관리자들은 구성원들의 개인 특성을 이해하고, 역할에 따른 임무를 부여하기 위하여 정확한 업무 분장과 인사관리가 필요 할 것이다.

• 대한예방한의학회지
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• 제19권2호
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• pp.51-56
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• 2015

Objective : We analyzed present condition of cooperative medical care using claims data of HEALTH INSURANCE REVIEW & ASSESSMENT SERVICE form patients treated by Korean-Western cooperative medicine. The study aimed to offer guidelines in selecting disease-related research in developing Korean-Western convergence technology. Method : Based on the patients using Korean medical service, we analyzed claims data of patients using Korean medical service and western medical service from January 2012 to December 2013. We were assigned to the server remotely. With the concept of 'episode of care', we rebuilt claims data and analyzed present condition of cooperative medical usage. Results : We analyzed present condition of cooperative medical care per episode of care. Among outpatients, Low back pain, lumbar region(M5456) was the highest number. Among inpatients, Sciatica due to intervertebral disc disorder(M511) was the highest number. Conclusion : Based on the claims data provided by HEALTH INSURANCE REVIEW & ASSESSMENT SERVICE, we have derived a list of multy frequently disease frequently treated by cooperative medical care by analyzing present condition.

• International journal of advanced smart convergence
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• 제7권4호
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• pp.161-168
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• 2018

Recently, the bio-sensing information systems for collecting and analysing human body information of a patient in real time in the field of medical information and healthcare information service are continuously increasing. Specially, various wearable devices such as a wrist, a garment, and a skin attachment type for supporting health information of a mobile user are rapidly increasing. Until now, there is no patch-type biometric information service model. Therefore, this paper presents a biometric information system model and the application examples to support biometric information sensing and health information service of mobile user with digital patch system as a new biometric information system. As a result, through this research, research issues based on digital patch system are searched to suggest the direction of continuous research.