• Journal of the Korea Safety Management & Science
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• v.12 no.4
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• pp.229-238
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• 2010

With the foundation of the WTO in 1995, the era of boundless and unlimited competition between many of the countries around the world has begun. In order to elevate the competitiveness in the international market, we have incorporated the QMS and the EMS system, establish by the International Standardization Organization, and the process has been operated under the authorization. However, many Korea companies' separate enforcement of the QMS and the EMS system is causing the dissipation of the labor force and the invested capital. As we can see through studying the contents on this paper, the number of documents has been reduced down to 54% (From 139 of them to 64 of them), and the conflict and the chaos that could have happened between the documents has been prevented. Its' outcome is attributed to the foundation and the embarkation on the Integrated Management Systems of the KS, QMS, and EMS. Not only that, it has also reduced the waste elements up to greater than 40%.

• Journal of Digital Convergence
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• v.6 no.4
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• pp.105-112
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• 2008

Even though, many enterprises began to use management information system, they were not able to attain remarkable outcome. Thus, a purpose for this research is to explore effect that characteristics of information technology and executive support have on its user's confrontation In order to verify this purpose, we selected Nong-hyup's CRM as an object for a proof of effect that characteristics of information technology and executive support have on its user's confrontation. According to this research's conclusion, characteristics of information systems have notable influence on user's confrontation, while executive support did not have significant influence on it. Yet, this research has its limits by considering characteristics of information technology and support from board of directors as only variables among many other possible reasons for user's confrontation. Thus, in the future, there should be another research that considers more various reasons for user's confrontation.

• Asia pacific journal of information systems
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• v.25 no.4
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• pp.719-745
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• 2015

Social networking services provide individuals with an easy approach for exchanging messages with others based on interpersonal relationships. However, why individuals spread marketer-generated content (MGC) in their online social circles remains unclear. Therefore, we develop a theoretical model to examine how social capital, intrinsic motivations, personal perceptions, past behavior, and personal traits influence MGC sharing behavior of social media users in micro-blogging context. Data collected from 319 social networking users support the proposed model. The results from partial least squares analyses show that enjoyment, perceived control, and outcome expectations are significant indicators of individual's MGC sharing intention in the social broadcasting environment. Results also suggest that social capital, users' intention, and past behavior positively influence the MGC sharing behavior of users. Moreover, individual prevention pride exhibits a significant interaction effect on the relationships between users' MGC sharing and its antecedents. Implications for research and practice are discussed.

• Journal of Digital Convergence
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• v.6 no.2
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• pp.65-76
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• 2008

Recently, software distribution method, along with advent of era of Web 2.0, is rapidly evolving from ASP(Application Service Provider) method into SaaS(Soft as a Service) method due to development in concepts and technologies including SOA(Service Oriented Architecture) Web Service, On Demand and Component. Determining factor in market competitiveness of newly emerging SaaS business model will be analyzed by focusing on Group-Wares, POS(Point of Sale) System, CRM(Customer Relationship Management) and ERP(Enterprise Resource Planning), which are the most representative SaaS business models in Korea. It is anticipated that the outcome of analysis of determining factors for market competitiveness for each of the main SaaS Business Models acquired through questionnaire survey can be utilized as important benchmarking material in setting the direction of cultivating SaaS market by the government as well as new entries into SaaS market.

• Management Science and Financial Engineering
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• v.16 no.2
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• pp.99-114
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• 2010

The influencing factors of large-scale IT investment decisions are rarely investigated in an empirical perspective. We find out different behaviors in IT investment decisions according to the size of organization. Large scale IT-investment decisions (e.g. system downsizing) can be the outcome of decision-makers' motivation to adopt and control new IT systems- However, this phenomenon is salient in the large-sized organization rather than small-sized ones. Based on our investigation, we predict general IT decision-making behaviors in organizations when making IT investment decisions.

• Industrial Engineering and Management Systems
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• v.14 no.1
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• pp.94-103
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• 2015

The purpose of this paper is to provide a review of the background information regarding to the impact of personal control over the physical work environment on satisfaction with work environment and creativity at work. Today creativity has a significant and special place in business especially in innovative organizations which need creative people to generate new, and useful ideas for produce new products, services, work methods, systems etc. Moreover the design and appearance of workspace and individual ability to control the ambient conditions of the workplace have significant effect on their behavior, satisfaction and overall outcome including creativity. So the result of this study will contribute towards enhancing the understanding of the effect of office design to enhance employees' creativity.

• Journal of the Korean Graphic Arts Communication Society
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• v.27 no.1
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• pp.89-106
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• 2009

The purpose of this study is to provide necessity of job stress management to chief executives officers at small and medium size printing companies. At the same time, this study offers information of successful job stress management. When managing job stress is successfully accomplished, it increases job involvement of workers and brings high productivity eventually. Independent variables are decision-making right at the job, insecurity of job, and unreasonable reward at the company, while job involvement is dependent variable at this study. After analyzing data gathered, decision-making right influences job attachment and pursuing job outcome. And insecurity of job, that is the difficult job transferring, is significant to job accomplishment.

• Proceedings of the Korean Society for Quality Management Conference
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• 2009.10a
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• pp.109-114
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• 2009

Recently, there has been growing interest in the financial and economic effectiveness of service quality and customer satisfaction. It means that the final goal of customer satisfaction is the maximization with firms' financial performance, enterprise could survive through the creation of continuous financial performance. Companies are working in various ways to identify the direct relationship of service quality and customer satisfaction with financial and economic effectiveness in order to justify and validate customer satisfaction management. In this study, the influence of customer satisfaction on the financial performance is examined. Also, we have analyzed customer satisfaction by comparing financial outcome of each industry Customer satisfaction index, the key non-financial performance measure has significant association with firms' financial performance index. Moreover, high customer satisfaction has a competitive advantage, so it can be the key success factor of firm's financial performance improvement.

• Journal of Korean Society for Quality Management
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• v.44 no.3
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• pp.587-600
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• 2016

Purpose: This paper evaluates the performance of the pre-control(PC), an alternative to statistical process control techniques and compares with a control chart considering the tolerance of process. Methods: The previous studies for PC have drawbacks that PC with two linked stages, qualification and running, are discussed separately and independently. Hence this paper analyzes the performance of PC by integrating two stages. Results: Average outgoing quality limits to grasp the outcome of PC are provided by computational results for two process capability indexes, $C_p$ and $C_{pk}$ and the usefulness of PC from comparative experiments with modified control charts is commented. Conclusion: Helpful guidelines for quality managers to apply PC in practice and areas of process for PC to be more benefit are presented.

• Korean Journal of Construction Engineering and Management
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• v.6 no.1 s.23
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• pp.73-79
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• 2005

This paper, introduces a Stochastic Project Scheduling Simulation system (SPSS III) developed by the author to predict a project completion probability in a certain time. The system integrates deterministic CPM, probabilistic PERT, and stochastic Discrete Event Simulation (DES) scheduling methods into one system. It implements automated statistical analysis methods for computing the minimum number of simulation runs, the significance of the difference between independent simulations, and the confidence interval for the mean project duration as well as sensitivity analysis method in What-if analyzer component. The SPSS 111 gives the several benefits to researchers in that it (1) complements PERT and Monte Carlo simulation by using stochastic activity durations via a web based JAVA simulation over the Internet, (2) provides a way to model a project network having different probability distribution functions, (3) implements statistical analyses method which enable to produce a reliable prediction of the probability of completing a project in a specified time, and (4) allows researchers to compare the outcome of CPM, PERT and DES under different variability or skewness in the activity duration data.