• Management Science and Financial Engineering
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• v.11 no.3
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• pp.19-45
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• 2005

Collaborative filtering is one of the most common methods that e-commerce sites and Internet information services use to personalize recommendations. Collaborative filtering has the advantage of being able to use even sparse evaluation data to predict preference scores for new products. To date, however, no in-depth investigation has been conducted on how the data sparsity effect in customers' evaluation data affects collaborative filtering-based recommendation performance. In this study, we analyzed the sparsity effect and used a hybrid method based on customers' evaluations and purchases collected from an online bookstore. Results indicated that recommendation performance decreased monotonically as sparsity increased, and that performance was more sensitive to sparsity in evaluation data rather than in purchase data. Results also indicated that the hybrid use of two different types of data (customers' evaluations and purchases) helped to improve the recommendation performance when evaluation data were highly sparse.

• Journal of the Korea Safety Management & Science
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• v.9 no.4
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• pp.49-56
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• 2007

It is known that human factors account for 80 percent of all railway accidents. To reduce human errors must be the most efficient shortcut to railway safety. For public transportation employees like railway, the more delicate safety management should be executed in individual level. However, there are rarely efforts to improve safety performance of workers who are the subject operating the railway system. This paper develops a hierarchy model to evaluate the human safety performance in railway industry. To evaluate the model, AHP (Analytic Hierarchy Process) methodology is adopted. The hierarchy model is composed of four levels which are objective, two criteria, specific factors of criteria, and rating scales. In addition, since employees for evaluation are over 10, the pairwise comparisons for rating scales are carried out by the absolute measurement. We explore the applicability of AHP to the performance evaluation of railway safety workers by an example and also investigate the changes of alternatives that are railway employees according to the changes of human characteristic which is one of criteria.

• The Journal of the Korea Contents Association
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• v.19 no.8
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• pp.1-9
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• 2019

This research aims to empirically explore the link between evaluation management and performance of indefinite-term contract workers in local governments, perceived by public officials who are responsible for managing indefinite-term contract workers in local governments. In addition, this study examines the moderating effect of training for the relationship between evaluation management and performance. The results show the positive relationship between evaluation management and performance with the moderating effect of training for the link. This research contributes to expand the scope and level of the literature on indefinite-term contract workers through suggesting the empirical evidence among evaluation management, performance and training. Furthermore, the empirical results of this study have useful implications for local governments and public officials to construct management guidelines for indefinite-term contract workers.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.21 no.2
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• pp.157-167
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• 2021

Despite the importance of information technology, research on information-oriented performance management and performance management methods are very insufficient. In this paper, the SSU-ITPM model, a company-wide informatization performance evaluation and management model that reflects the characteristics of the shipbuilding and marine industry with high cooperative and process complexity, was presented. This model consisted of informatization planning and project management, informatization field utilization evaluation, informatization utilization quality evaluation, informatization user satisfaction evaluation, and informatization effect achievement evaluation. In addition, through the application of Company D, the feasibility of practical application of the model was confirmed. This study is expected to provide a practical reference model for informatization performance management of ETO plant-based companies such as the shipbuilding and offshore sector.

• Industrial Engineering and Management Systems
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• v.13 no.1
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• pp.15-28
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• 2014

Evaluation of the implementation and performance of a firm's green supply chain management (GSCM) is an ongoing process. Balanced scorecard is a multi-criteria evaluation concept that highlights implementation and performance measures. The literature on the framework is abundant literature but scarce on how to build a hierarchical framework under uncertainty with dependence relations. Hence, this study proposes a hybrid approach, which includes applied interpretive structural modeling to build a hierarchical structure and uses the analytic network process to analyze the dependence relations. Additionally, this study applies the fuzzy set theory to determine linguistic preferences. Twenty dependence criteria are evaluated for a GSCM implemented firm in Taiwan. The result shows that the financial aspect and life cycle assessment are the most important performance and weighted criteria.

• Journal of Digital Convergence
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• v.19 no.12
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• pp.51-62
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• 2021

This study developed the factors capable of systematic/comprehensive evaluation of the task performance in order to strengthen the performance management of the professional career personnel invitation program (PCPIP). To this end, a performance evaluation framework was developed by analyzing existing project evaluation studies based on boundary theory and Kirkpatrick's four-level evaluation model. Afterwords, through two Delphi surveys, evaluation factors that can measure performance in terms of individual and invitation institutions of PCP were derived and validated. With this procedure, five evaluation factors were finally selected: adaptability, connectivity, clarity, compatibility, and expandability. This study has implications suggesting a performance evaluation factors capable of hybrid quantitative/qualitative evaluation for the performance management of PCPIP operated by National Research Foundation of Korea Research since 1994.

• Korean Journal of Construction Engineering and Management
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• v.8 no.4
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• pp.128-136
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• 2007

As the international-level concern has been focused on the environmental sustainability in recent years, many researches emphasized the needs for methods and techniques that would facilitate sustainability assessment at the various project level interfaces. As part of methods and techniques to facilitate sustainability assessment, this paper provides 'Computerized Waste Management Performance Evaluation Tool' for the purpose of assessing the level of management system in dealing with the onsite construction wastes. This tool applies twenty-three waste management performance factors for the purpose of evaluating the level of waste management performance by scoring those factors which were identified in the previous research. These twenty-three factors are classified into four categories: manpower, material, method, and management based on their characteristics. In order to quantitatively evaluate the effectiveness of waste management performance, the levels of actions executed in a site by each waste management performance factor were identified and their weight were analyzed throughout the expert interview and survey. Furthermore, an excel-based computerized tool was developed in order to facilitate the evaluation process. If this tool can be developed in more detail and be used as the method to control waste management at a project level for the future, it is expected that this tool can play an important role in the body of knowledge of environmental management in construction industry.

• Korean System Dynamics Review
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• v.14 no.4
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• pp.143-163
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• 2013

This study is firstly aiming at diagnosing the present problems of evaluating the performance, especially in the field of disaster and safety management, of LGA (Local Government Authorities) in Korea. The study also deals with developing alternatives to solve a series of barrier factors revealed during the evaluation process using System Dynamics. This paper therefore presents literature review including the official documents published by the government and the performance evaluation studies of LGA. Moreover the authors analyze the current practice of the CELG (Combined Evaluation of Local Governments) as performance management, address and map a series of barrier factors in the CELG process to elaborate the CLDs (Causal-Loop Diagrams) and find solutions using system thinking with the CLDs. According to the analysis results, the core barrier factors to overcome is lack of proactive indicators/indices in the current practice of the CLEG. The authors therefore recommend to develop more proactive indicators that leads to avoid difficulties in measuring the LGA output, as well as to lessen the burden in competition for rankings and goal of the displaced.

• Proceedings of the Korean Society for Quality Management Conference
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• 2010.04a
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• pp.209-217
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• 2010

The importance of performance management has been on the rise, which led to public sectors utilizing BSC performance management system as a tool for adaptability, effectiveness, efficiency, and reorganizational abilities by the public sectors. However, due to lack of fairness of evaluation of performance management, it is difficult to expect high level of acceptance by organizations. Therefore, the purpose of the research is to analyze the acceptance of performance management system by organizations via stabilizing the system within the organization group. The research will utilize BSC performance management system of private sectors to introduce the system to public sectors to show the correlation between fairness of performance management and acceptance of performance management. Theoretical background for correlation between fairness of performance management and acceptance of performance management was created through reviews of documents and theories focusing on performance management. The methodology of the research was shaped through surveying members of organizations of public sectors. To analyze the findings of the data SPSS was exploited to find the statistics regarding frequency, degree of reliability, relevance, and recurrence. To summarize the research findings, the perception of performance management by organization members of public sectors shows positive correlation between fairness and acceptance of performance management, also acceptance of performance management shows positive correlation regards to organization performance. In spite of the findings of the research, the fairness and distribution of performance management was not great. Limitation occurred due to lack of perception and knowledge of performance management of respondents of the survey.

• Industry Promotion Research
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• v.8 no.2
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• pp.177-185
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• 2023

Logistics companies have rapidly developed as an important component of economic activities, but due to the special performance management method of logistics companies, problems in performance evaluation are emerging. This paper presented a strategy for improving performance by analyzing the management performance of 19 listed logistics companies in China. Operating expenses, R&D expenses, labor costs, and general management expenses were adopted as input variables, and operating profit and net profit were adopted as output variables. DEA efficiency was assessed by the BBC model from 2016 to 2021 using DEAP 2.1 software. As a result of analyzing the annual management performance, some listed logistics companies showed stable and forward-looking performance results.